Gitbook has similar concept to github that makes collaboration so much easier, especially for team collaboration and open source projects. They had great customer support that always get back to us quickly. They also provided generous support to oopen source projects. THANK YOU SO MUCH! Review collected by and hosted on G2.com.
There could be slightly learning curve, but not too difficult after a couple of hours. Review collected by and hosted on G2.com.
The intuitive interface, embedded version control, extensive customization options, ability to collaboratively edit and comment. Review collected by and hosted on G2.com.
It's really cool project and I can't see any cons. Review collected by and hosted on G2.com.
Its like a Medium experience but much more customizable and easy to use. Love the fact that they support the Open Source Community with very generous OSS plan. Review collected by and hosted on G2.com.
Could be a bit difficult to import existing content but can be done with quick learning. Review collected by and hosted on G2.com.
Gitbook allows to share knowledge easily. It is really quick and easy to create an information repository.
Their support for non profit and open source is clear and strong. Review collected by and hosted on G2.com.
Some manipulation may seem complicated but often they are well documented in the help section and up to now I didn't meet any issue that cannot be resolve quickly. Review collected by and hosted on G2.com.
GitBook nails it as our team's central knowledge base. It's user-friendly, minimalistic, and collaborative. The search function is quick, version control is a lifesaver, and it's accessible from any device. Real-time updates keep everyone on the same page. Simply put, GitBook is indispensable for quick learning and efficient teamwork. The Real-Time Updates, user friendly accesibility, and theeasy to implement collaborative environment that offers this space is the best. Outstanding customer support. Review collected by and hosted on G2.com.
The editor can sometimes be glitchy, causing formatting issues. Lack of offline access. Additionally, exporting content from one GitBook space to another is not as straightforward as it could be. These are areas where GitBook could improve. Review collected by and hosted on G2.com.
The product us so easy to learn, and the shortcuts built in make the process of creating detailed, beautiful-looking documentation a breeze.
I'm so impressed with the ease with which we got up and running, with dedicated spaces for internal documentation, API documentation, publicly-available docs, and customer-specific private spaces where we can serve our enterprise customers with bespoke documentation.
Granular permission control, easy sharing, and some great branding options make GitBook a great product for anyone looking to up their documentation game.
Also: their support team is fantastic! I had one very niche problem that they solved in a flash. Review collected by and hosted on G2.com.
Honestly, nothing so far. The onboarding experience was slick, their support team is awesome, and I'm super satisfied with the entire product thus far. Keep up the great work! Review collected by and hosted on G2.com.
Organization: Gibook's allows me to organize and categorize my documentation very easily. The tagging and labeling allows me to easily manage this in a scalable manner and making it very easy for my users to navigate through.
Annotation/Highlighting: These features are simple and yet really helpful in documentation phase, reading, or when needed to keep track of WIP items and important things.
Search: The search functionality is intuitive. It enables me to quickly find whatever I am looking for and without having to scroll through results. Review collected by and hosted on G2.com.
Delay in Sync and Ocassional Crash: During my usage, I had to to a hard refresh everytime when going throuigh the docs or even resulted in going through a previous version because it was not updated automatically. This became problematic when collaborating with an external 3rd party. Review collected by and hosted on G2.com.
What I love the most about GitBook is that it embraces open-source software culture. Aside from having an amazing free-plan, it has Git synchronization to ensure you have a secure copy of your data. They also have a great customer support team that will help you and your community get on a community plan so that you and your knowledge builders can collaborate more effectively. Review collected by and hosted on G2.com.
The apps ecosystem built on top of Gitbook as of the moment could be improved. Improving the developer experience might be something that they can work on. Review collected by and hosted on G2.com.