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4.7 out of 5
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DevRev
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DevRev
DevRev Pros and Cons: Top 5 Advantages and Disadvantages
Quick AI Summary Based on G2 Reviews
Generated from real user reviews
Users find DevRev's ease of use remarkable, thanks to its customizable features and responsive support team. (42 mentions)
Users value the efficiency of DevRev in quickly identifying and resolving app issues through detailed session recordings. (42 mentions)
Users appreciate the robust features of DevRev, facilitating quick analysis, debugging, and effective team communication. (38 mentions)
Users find the insightful analytics of DevRev invaluable for understanding user behavior and enhancing their applications. (36 mentions)
Users value the detailed insights from DevRev, enhancing app debugging and flow optimization significantly. (27 mentions)
Users highlight missing features like download reports and filters, affecting usability and overall functionality. (27 mentions)
Users express concern over limited features in DevRev, noting missing reports and session display issues. (16 mentions)
Users experience a lack of features, such as broken recordings and limited session data access, hampering usability. (14 mentions)
Users find the learning curve steep due to inadequate documentation and confusing UI components impacting overall usability. (12 mentions)
Users note the poor interface design of DevRev, hoping for more interactivity and better filtering options. (11 mentions)
134 DevRev Reviews
4.5 out of 5
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RR
Rishikesh R.
Project Manager
Enterprise(> 1000 emp.)
What do you like best about DevRev?
Instead of dealing with multiple platforms. I find devrev as one stop solution.. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Will require more time to invest to learn all the functionality and widgets Review collected by and hosted on G2.com.
SK
Soubhagya K.
IT Lead - Commercial Ops & Data Insights
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Ticketing system, u
Great UX &committed to your long term success by giving plenty of learning, and growing opportunities. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
N/A , yet to e pore more. However Product demo would be helpful Review collected by and hosted on G2.com.
AM
Ankit M.
Senior Assistant
Enterprise(> 1000 emp.)
What do you like best about DevRev?
Its a great platform for us to have such a wonderful products. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
None as such. I didn't find any dislikes about DevRev Review collected by and hosted on G2.com.
MS
Manoj S.
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
UserExperior provides comprehensive user session recordings, allowing me to delve into the minds of my users. The ability to watch real-time user interactions, understand their behaviors, and identify pain points has been invaluable in optimizing our website. The playback functionality, coupled with intuitive filters and search options, make it effortless to navigate through countless sessions and pinpoint specific issues. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
One area that could benefit from enhancement is the user interface (UI) of the UserExperior platform itself. While the functionality is robust, the UI can feel slightly overwhelming and cluttered at times. Simplifying the layout and streamlining the navigation would greatly improve the overall user experience within the platform Review collected by and hosted on G2.com.
PS
Priyansh S.
Associate Product Manager
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
It helps to understand PMs whether the flow designed is helping their users in the right direction or not, it also allow or enables to check the responsiveness of apis and speed. Some of the cool features are Heatmap analysis, funnel to check drop off and api responsive speed or letting know the type of error customer faced. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Not I could think off but surely one thing I see or look forward is allowing events to track server driven events also. Review collected by and hosted on G2.com.
AS
Ayush kumar S.
Assistant Webmaster
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
It help to manage workflow easily by decreasing the effort to integrate different services Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Bit complex to understand at first time. Review collected by and hosted on G2.com.
VS
Vaishakh S.
Member Technical
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Visually pleasent when compared to some other SAAS Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Technical documentation and debugging steps can be improved. Review collected by and hosted on G2.com.
SJ
Shubham J.
Lead Developer
Computer Software
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
UserExperior helps the business to understand the customer mindset set what customer wants and allows us to analyse the gap between the product and the customer in a more visual form Review collected by and hosted on G2.com.
What do you dislike about DevRev?
UserExperior is quite costly in comparison to other available options in the market. There should be more features to capture the session country-wise or to selected screen-wise Review collected by and hosted on G2.com.
RK
Rashid K.
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
One place to manage my business operations across product, sales Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Nothing yet. Super excited about the roadmap. Review collected by and hosted on G2.com.
GK
Ganesh K.
Enterprise(> 1000 emp.)
What do you like best about DevRev?
End to end project Mgt and development Mgt Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Nothing at the moment. Overall looks good product Review collected by and hosted on G2.com.
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