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4.7 out of 5
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DevRev
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DevRev
DevRev Pros and Cons: Top 5 Advantages and Disadvantages
Quick AI Summary Based on G2 Reviews
Generated from real user reviews
Users find DevRev's ease of use remarkable, thanks to its customizable features and responsive support team. (42 mentions)
Users value the efficiency of DevRev in quickly identifying and resolving app issues through detailed session recordings. (42 mentions)
Users appreciate the robust features of DevRev, facilitating quick analysis, debugging, and effective team communication. (38 mentions)
Users find the insightful analytics of DevRev invaluable for understanding user behavior and enhancing their applications. (36 mentions)
Users value the detailed insights from DevRev, enhancing app debugging and flow optimization significantly. (27 mentions)
Users highlight missing features like download reports and filters, affecting usability and overall functionality. (27 mentions)
Users express concern over limited features in DevRev, noting missing reports and session display issues. (16 mentions)
Users experience a lack of features, such as broken recordings and limited session data access, hampering usability. (14 mentions)
Users find the learning curve steep due to inadequate documentation and confusing UI components impacting overall usability. (12 mentions)
Users note the poor interface design of DevRev, hoping for more interactivity and better filtering options. (11 mentions)
133 DevRev Reviews
4.5 out of 5
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YH
Yusuf H.
Lead UX Designer
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Session replay, heatmap, and user journey analysis are easy to use. We can easily find erratic user interactions and learn how to improve the app experience. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
I haven’t found any major issues while using UserExperior yet. Review collected by and hosted on G2.com.
KS
Karthik S.
CEO
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Amazing to see visual data for our funnels. Crashes, API slow down, etc data can be correlated
with conversions. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
A turnkey solution in my opinion would have been better. We could integrate data on
UserExperior without the hassle of integrating the SDK. However, the current setup isn’t a deal
breaker. Review collected by and hosted on G2.com.
SP
Subhash P.
Product Manager
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
Heatmaps and the ability to view user app activity recordings help make key product decisions. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
If the product could add some key product/UX recommendations based on the data it collects, it could add more value. Review collected by and hosted on G2.com.
RJ
Ritvik J.
Co-Founder
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Awesome Technical Support.
Detailed report - Great tool to analyze the user journey and where they are getting stuck or facing issues.
The user experience is pretty good. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Notifications are not instant as it doesn't ensure us to take prompt action. Integrations with the communications tools is missing. Apart from that everything is great. Review collected by and hosted on G2.com.
SS
Srinath S.
Cloud Engineer
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Application issues are surfaced with root cause analysis done using logs and session replay. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
UserExperior can have better UI and more integrations with tools like Sentry and DataDog, and deeper integration with Crashlytics. Review collected by and hosted on G2.com.
VT
Vivek T.
Marketing Manager
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
My team could accurately spot the functional and performance issues behind the drop-offs. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
UserExperior lacks integrations with a few tools we use. It would be great if they were available
out of the box. Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Enterprise(> 1000 emp.)
What do you like best about DevRev?
Session recordings and heatmaps have been extremely helpful in identifying crashes, ANRs, UI/UX improvements, etc. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
No downsides as such, but I would recommend the team to keep adding and enhancing the features as they do currently Review collected by and hosted on G2.com.
SJ
Sharad J.
Product Manager
Enterprise(> 1000 emp.)
What do you like best about DevRev?
1. Funnel Analysis
2. Recordings to see what kind of messages are being popped up to the user now and then
3. Crash & Rage sessions Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Could not find anything like that as of now Review collected by and hosted on G2.com.
GP
Guru P.
software engineer
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
1. Very good summarized analysis on where the users got dropped off.
2. Excellent technical support from the UserExperior team.
3. The recordings and geographical wise bifurcation is added advantage by which we can understand the friction in the app Review collected by and hosted on G2.com.
What do you dislike about DevRev?
1. Crashlytics dashboard can be improved.
2. UI can be improved as all the dashboards are confusing, they can differentiate with different color codes or dashboard styles.
3. More filters can be added to sort out the data. Review collected by and hosted on G2.com.
SM
Sanjay M.
Product Head
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
We used heatmap analytics to understand where our users interacted on the app screen, what caused user frustration and confusion. The powerful insights from the UserExperior heatmap tool enabled us to get instant areas of improvement in the usability of the app. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
None that we remember but there are always areas of optimization. Review collected by and hosted on G2.com.
DevRev Categories on G2
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