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4.8 out of 5
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DevRev
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DevRev
DevRev Pros and Cons: Top 5 Advantages and Disadvantages
Quick AI Summary Based on G2 Reviews
Generated from real user reviews
Users find DevRev's ease of use remarkable, thanks to its customizable features and responsive support team. (42 mentions)
Users value the efficiency of DevRev in quickly identifying and resolving app issues through detailed session recordings. (42 mentions)
Users appreciate the robust features of DevRev, facilitating quick analysis, debugging, and effective team communication. (38 mentions)
Users find the insightful analytics of DevRev invaluable for understanding user behavior and enhancing their applications. (36 mentions)
Users value the detailed insights from DevRev, enhancing app debugging and flow optimization significantly. (27 mentions)
Users highlight missing features like download reports and filters, affecting usability and overall functionality. (27 mentions)
Users express concern over limited features in DevRev, noting missing reports and session display issues. (16 mentions)
Users experience a lack of features, such as broken recordings and limited session data access, hampering usability. (14 mentions)
Users find the learning curve steep due to inadequate documentation and confusing UI components impacting overall usability. (12 mentions)
Users note the poor interface design of DevRev, hoping for more interactivity and better filtering options. (11 mentions)
133 DevRev Reviews
4.5 out of 5
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LU
L U.
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
Tracking user behaviour in our app to know what users need, what is more engaging, and what needs more attention. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Some things were outside the scope of UserExperior; app crashes due to an issue with x86 architecture. So as such, there are no dislikes. Review collected by and hosted on G2.com.
TF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DevRev?
This tool provides valuable insights into the issues encountered by utilising actual journey recordings of users. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
The tracking system is session-based rather than user-based, offering limited flexibility in user-specific tracking. Review collected by and hosted on G2.com.
NS
Nikhil S.
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
I use UserExperior in flutter. It was easy to integrate and very helpful for my company Review collected by and hosted on G2.com.
What do you dislike about DevRev?
There were some issues in the flutter SDK of UserExperior, web_view_in_flutter does not align with UserExperior. Review collected by and hosted on G2.com.
AK
Anushree K.
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
We can get video of users , so that we can analyse the issues. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Sometimes we are unable to get sessions in userExperior & unable to track where user has went wrong. Review collected by and hosted on G2.com.
PC
Prabal C.
Product Manager
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
The most helpful feature is Heat Maps & Users Recording Review collected by and hosted on G2.com.
What do you dislike about DevRev?
The dashboard seems a bit confusing sometimes, also the small functionality of navigation from one page to another also seems an issue. Review collected by and hosted on G2.com.
SS
sagar s.
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Easy to check all the application statuses in one page Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Looks like everything is good. if possible, improve the performance Review collected by and hosted on G2.com.
TC
Verified User in Computer Software
Enterprise(> 1000 emp.)
What do you like best about DevRev?
Sessions which capture the user's journey Review collected by and hosted on G2.com.
What do you dislike about DevRev?
It doesn't capture sessions during the application launch.
Ios crashes are not recorded Review collected by and hosted on G2.com.
UI
Verified User in Insurance
Enterprise(> 1000 emp.)
What do you like best about DevRev?
Tracking system.
Video recording of the user
dashboard
daily updated over the mail Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Not all the cases get logged
Better if gets the clarity in the errors Review collected by and hosted on G2.com.
UH
Verified User in Hospital & Health Care
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
1. A comprehensive view of user activity - really helpful in understanding usage patterns.
2. Can add our own events and create funnels, paths, etc.
3. Heatmaps help understand UI/UX issues and alternate methods used by users to figure out a solution. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
1. Need better accessibility to create rules to customize user cohorts we wish to record for.
2. Option to customize the dashboard so that team can see which metrics are important to them. Review collected by and hosted on G2.com.
CF
Verified User in Financial Services
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
The onboarding experience of Userexperior was simple and done in a few minutes. Data was populated the very next minute. As a product designer, the heatmap feature helped my team and clients to get a deeper understanding of users' interactions, frustration areas, and clicks which led to users dropping. The platform has been a great help in data-driven optimisation in designs. User recording is one of the best features for understanding user's patterns inside the app and its ability to track the ANR and crashes. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
The app provides a data-rich experience, but keeping time constraints in mind, it would be a good-to-have feature to include precise and short reports for faster consumption of data at one glance. eg. Graphical representation of data. Review collected by and hosted on G2.com.
DevRev Categories on G2
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