(34)
4.9 out of 5
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DevRev
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DevRev
DevRev Pros and Cons: Top 5 Advantages and Disadvantages
Quick AI Summary Based on G2 Reviews
Generated from real user reviews
Users find DevRev's ease of use remarkable, thanks to its customizable features and responsive support team. (42 mentions)
Users value the efficiency of DevRev in quickly identifying and resolving app issues through detailed session recordings. (42 mentions)
Users appreciate the robust features of DevRev, facilitating quick analysis, debugging, and effective team communication. (38 mentions)
Users find the insightful analytics of DevRev invaluable for understanding user behavior and enhancing their applications. (36 mentions)
Users value the detailed insights from DevRev, enhancing app debugging and flow optimization significantly. (27 mentions)
Users highlight missing features like download reports and filters, affecting usability and overall functionality. (27 mentions)
Users express concern over limited features in DevRev, noting missing reports and session display issues. (16 mentions)
Users experience a lack of features, such as broken recordings and limited session data access, hampering usability. (14 mentions)
Users find the learning curve steep due to inadequate documentation and confusing UI components impacting overall usability. (12 mentions)
Users note the poor interface design of DevRev, hoping for more interactivity and better filtering options. (11 mentions)
133 DevRev Reviews
4.5 out of 5
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NG
Nitish G.
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
Heat maps is an awesome tool and can help us during our UI development, it also a great way to drilldown further and check videos Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Funnel could be improved a bit, we like the way funnel is created in clevertap a similar functionality would be great Review collected by and hosted on G2.com.
EI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Continuous improvements based on client feedback, showing a commitment to better service. Central hub for customer interactions, both reactive and proactive. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
The need for more streamlined mobile app notifications. Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
The Rage Tap feature has been one of our best rolled-up metrics.
We primarily use this tool to understand how feature discovery and adoption is happening within the app ecosystem and so far, it has fit the requirement extensively Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Slicing data using event property would be a welcomed feature. Review collected by and hosted on G2.com.
PP
Priya P.
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
Detailed insights and very helpful in helping us improve our app Review collected by and hosted on G2.com.
What do you dislike about DevRev?
For a first time user it can be quite confusiing to use, so can work on that Review collected by and hosted on G2.com.
UC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
customize for our needs, quick response for our questions Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Tag people in devrev is hard sometimes,, Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
We are using the user experior for a long time now it is very helpful to understand user behavior, we discovered a lot of UX issues using User experior. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
- We sometimes use it On/Off because the pricing is high.
- User experior doesn't support hybrid like if the is using both Android/Flutter or iOS/Flutter. Review collected by and hosted on G2.com.
DS
Deevakar S.
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Easy to access Android and iOS Client journey under the Single login Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Currently i have no negative comments on Functioning of User experior application Review collected by and hosted on G2.com.
AC
Verified User in Capital Markets
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Video Capture capability, helping technical team for visual understanding when error or drop occurs Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Web portal Dashboard requires improvement for better data and result display
SDK to be fixed for not missing data, as the target of integration is to capture 100% field failure Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
You get to see how exactly users interact and spend time on your app through the recordings. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
There are some sessions which do not get recorded.
Also, there is currently no feature to fine recordings for specific use cases. Review collected by and hosted on G2.com.
UH
Verified User in Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Breaks silos, makes processes more efficient, simplifies workflows like no other tool. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Takes a bit of time to onboard, but it's worth it. Much easier than other tools Review collected by and hosted on G2.com.
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