Arpitha has always been very helpful to our company when we've needed support. She's responsive and sticks with the situation until we have great resolution. She's a pleasure to work with! Review collected by and hosted on G2.com.
nothing currently - I like everything. All good. Review collected by and hosted on G2.com.
We have been working with DBSync for 10 years and have very few issues. Support has been great the few times we have needed it over the years. Arpitha worked with us on this issue and it was resolved very well. Review collected by and hosted on G2.com.
All is good. This is not much to dislike. Review collected by and hosted on G2.com.
DBSync is the best integration Cloud Workflow for Salesforce, Shopify in the industry...easy to navigate through the the layout, works reliably, support is fast and effective if needed. Awesome!!! Review collected by and hosted on G2.com.
Nothing, really that stood out as the slam dunk need to improve. Review collected by and hosted on G2.com.
Rahul and Reshma were great to work with . They were very patient and guided us through the process of integrating our Salesforce to Quickbooks . We are excited to work within this system to increase our productivity and time management . Review collected by and hosted on G2.com.
The process took a lot longer than expected . I would have also liked for the developers to have understood our company a little better before we started the process . Review collected by and hosted on G2.com.
We have used DB Sync for many years to integrate QB desktop and Microsoft Dynamics. The product works as advertised and the customer support is excellent. Any time we have a request, Pooja has been able to provide the needed solution. Review collected by and hosted on G2.com.
Have no dislikes about the product. It works as expected. Review collected by and hosted on G2.com.
The sync works quickly & accurately and technical support is always reliable. Review collected by and hosted on G2.com.
N/A - everything is great, but it is a little costly Review collected by and hosted on G2.com.
It creates our invoices and enables us to collect money. Review collected by and hosted on G2.com.
When it does not work we are not able to invoice our customers Review collected by and hosted on G2.com.
Even with 4 separate Quickbook companies in one Salesforce/Litify Org I didn't think it was even possible. But working with Geetanjali and Ravi from DBSync made all the difference. Every single step they were confident in what they were doing. All we had to do was point them in the right direction for the process.
Even better was the support once we started using DBsync. There were some hiccups but Geetanjali and Ravi were able to provide solutions through workshoping the problem live.
The integration was fairly easy and we use this integration literally everyday. Review collected by and hosted on G2.com.
Honestly, the price you pay for what you get is amazing. I wouldn't fault them for anything really. Review collected by and hosted on G2.com.
The people we work with are helpful. I worked with Syed today and he was very helpful in resolving my issue Review collected by and hosted on G2.com.
Updating software has caused some issues. Every year around January, we also encounter the same issue with our integration and it doesn't seem like they've been able to figure out why. Review collected by and hosted on G2.com.
DBSync is a platform that allows significant customization of workflow and data integration between Salesforce and Quickbooks. Their approach is very hands-on. Niharika, the Solution Architect I worked with really took the time to learn my business and that was very helpful during the troubleshooting stages. Review collected by and hosted on G2.com.
If you are looking for a "plug and play" solution DBSync is probably too robust for your needs. It is very flexible, and that requires configuration but that work is done by the team at DBSync. Review collected by and hosted on G2.com.