DBSync Cloud Workflow Reviews & Product Details - Page 16

Efficiency to avoid duplication of work processes Review collected by and hosted on G2.com.

I do not have anything to report at this time Review collected by and hosted on G2.com.

It saves so many steps that were done manually. One click of a button and everything gets pushed through. The customer service team is always so helpful when a ticket is raised. Review collected by and hosted on G2.com.

Sometimes there are connection issues. Invoices won't generate/push through and I have to do them manually. Slows down the invoicing process. Review collected by and hosted on G2.com.

The support staff has been very helpful. The migration to the new platform worked will Review collected by and hosted on G2.com.

I don't really have any major dislikes about this. Review collected by and hosted on G2.com.

Ease of connecting Qb to Salesforce providing access to sales for sales manager.

Support was very helpful and wait until everything was verified and working properly no matter how long it took. Review collected by and hosted on G2.com.

May have to wait a day for help but find that it is understandable and doable for us. Review collected by and hosted on G2.com.

easy integration, you can configure multiple things with it Review collected by and hosted on G2.com.

i havent found anything i display about it. Everything has been working great Review collected by and hosted on G2.com.

It made it possible to automate our billing. Review collected by and hosted on G2.com.

I do not have any complaints at this time. Review collected by and hosted on G2.com.

Helped synchronize data for efficiency paired with our migration from Quickbooks Desktop to Quickbooks Online. This implementation has saved many person-hours of data entry that had to be done manually. Review collected by and hosted on G2.com.

With automation, sometimes we lose a little bit of visibility to finding our own errors or a data field issue. However, these are readily addressed by DBSync via a ticket. Review collected by and hosted on G2.com.

Started working with DBSync and had the pleasure of working with Ullas M. He was very professional and helped us sort through a lot of issues we had on our end and that QuickBooks also had that we didn't even know about. Can't say enough good things about how he always responded in a timely fashion, his knowledge and ease of working with. Review collected by and hosted on G2.com.

Nothing, everything was good and we didn't have any issues with them. Review collected by and hosted on G2.com.

They have reduced our manual entry time from SF to QB Review collected by and hosted on G2.com.

No issues currently. Support has greatly improved. Review collected by and hosted on G2.com.

Getting in contact with a support rep seemed to be easy - this is appreciated. The rep, Saranya, is very nice and seems to genuinely care about helping me resolve the issues.

The ability to easily disable workflows and reorder them is convenient and much appreciated. Review collected by and hosted on G2.com.

The web port can be dreadfully slow with every page load (even when it's working). The UI is quite bad - can be very confusing, especially when the left navigation can change depending on the projects you're in. The UI of editing a particular workflow, it's rules, and data maps is very frustrating at times. There's no syntax checking or hightlighting when writing queries or functions with custom logic and variables, etc. When modifying a data map within a rule, you can't simply save the changes you made from within the data map UI - you have to instead close the large poppup and then save the workflow. This is extremely annoying since DBSync serves as a middleware application that, by it's own nature, is not something I need to modify often and therefore re-learning the quirks of the DBSync UI is not a great experience. Also, the technical documentation is absolutely horrible and is usually a waste of time. Review collected by and hosted on G2.com.