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Top 10 CXCortex CX Analytics application Alternatives & Competitors

CXCortex CX Analytics application is not the only option for Feedback Analytics Software. Explore other competing options and alternatives. Feedback Analytics Software is a widely used technology, and many people are seeking simple, quick software solutions with online reviews, surveys, and social media. Other important factors to consider when researching alternatives to CXCortex CX Analytics application include reliability and ease of use. The best overall CXCortex CX Analytics application alternative is SurveyMonkey. Other similar apps like CXCortex CX Analytics application are Dialpad Connect, Birdeye, Talkdesk, and JustCall. CXCortex CX Analytics application alternatives can be found in Feedback Analytics Software but may also be in AI Customer Support Agents Software or Survey Software.

Best Paid & Free Alternatives to CXCortex CX Analytics application

SurveyMonkey
Dialpad Connect
Birdeye
Talkdesk
JustCall
SurveySparrow
NiCE CXone Mpower
LiveAgent

Top 10 Alternatives to CXCortex CX Analytics application Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how CXCortex CX Analytics application stacks up to the competition and find the best product for your business.

SurveyMonkey

By SurveyMonkey

(23,040)4.4 out of 5

SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.

Categories in common with CXCortex CX Analytics application:

Feedback Analytics

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Dialpad Connect

By Dialpad

(3,900)4.4 out of 5

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Categories in common with CXCortex CX Analytics application:

Feedback Analytics

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Birdeye

By Birdeye

(3,339)4.7 out of 5

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Categories in common with CXCortex CX Analytics application:

Feedback Analytics

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Talkdesk

By Talkdesk

(2,429)4.4 out of 5

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with CXCortex CX Analytics application:

Speech Analytics

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JustCall

By Saas Labs

(2,206)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with CXCortex CX Analytics application:

Speech Analytics

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SurveySparrow

By SurveySparrow Inc.

(2,015)4.4 out of 5

SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Categories in common with CXCortex CX Analytics application:

Feedback Analytics

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NiCE CXone Mpower

By NiCE

(1,718)4.3 out of 5

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with CXCortex CX Analytics application:

Speech Analytics

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LiveAgent

By QualityUnit

(1,513)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with CXCortex CX Analytics application:

Feedback Analytics

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Genesys Cloud CX

By Genesys

(1,432)4.4 out of 5

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with CXCortex CX Analytics application:

Speech Analytics

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#10

CloudTalk

By CloudTalk

(1,381)4.4 out of 5

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Categories in common with CXCortex CX Analytics application: