Discusiones de Shared Inbox Software

He intentado agregar Grammarly a Front en el pasado sin éxito.

Hubspot has some automation capabilities, but I've yet to see its full utility.

We want to share our access to a client that does not need to see our other clients.

How many employess are you?

How many employees are there in Zendesk worldwide and how many in the EU

How new is this system?

When I assign a ticket to myself it moves it to another inbox and it didn't do this before the new update. Is there a way for me to go back to the old format?

I have used ZD for a couple years but I feel like I don't know all of the ways that I could be taking advantage of ZD. I would like to learn more about the reports, the administration tools, and all the ways that I can really use ZD as a power user.

My time is valuable and offering a $25 incentive to review but then wasting an hour of my time is incredibly disrespectful.

A veces sería mejor si pudiéramos cambiar las cartas para verlas más fácilmente.

I would like to have a duplicate account to separate teams

I would like to quickly create a contact list to send bulk messages.

iwish you guys to add the extension for multiple browsers including firefox

Creo que una integración de chat en vivo sería excelente para la mayoría de las empresas, ya que permite resolver el problema más rápido, aparte del hecho de que la mayoría de las personas no tienen tiempo para enviar un correo electrónico o llamar a la empresa.

It would be fantastic to have more flexible logic/rules regarding sending CSAT surveys. Being able to send CSAT surveys on X% of tickets would be fantastic.

How do I quickly move from one ticket form to 4? What steps should I consider in this implementation?

Sometimes server goes down and the platform doesn't work.

I would like to avoid spam reports by sending my campaigns at different times of the day so that my contacts do not report me as spam, how can I do this?

Sometimes we can get locked out of our Zendesk, such as password issues or connection fail issues. There are times when our tickets don't update in real-time and it becomes glitchy. The response time on these issues can take days to fix and leave us behind on tickets. How can we get these issues... Leer más

Me gustaría conocer algunas aplicaciones secundarias realmente buenas que sean muy útiles para otras organizaciones y que podríamos considerar comprar si son de gran ayuda. Siempre me he preguntado qué usan otras personas para hacer su vida más fácil.

Hopefully Youtube and Instagram is available in Zendesk And, hopefully when we response comments in FB, our response is threaded under user comments.

Me gustaría tener Zendesk integrado para que por cada usuario creado tenga un nuevo usuario en Zendesk.

Limitation in explore

I would like to move or delete multiple emails at once but I do not know how to select more than one email at a time

In most of e-mails I sent I need to attach a link to a document, or my colleagues attach the link. For example, when I see e-mail with a link to a document, I cannot click it open.

My question will be related in the future that we may have with this application; to have calls or videos in this application, this would be great because that way we would not have to use our phones if not in the same application we would do everything necessary to work

rules to add a folder

Cuando en el chat de Zendesk recibes una alarma de audio pero esta función no está presente en el agente de Zendesk.

Actualmente tenemos miles de clientes y podríamos considerar implementar o desplegar las herramientas de chat para ciertas consultas. ¿Deberíamos ofrecer esto a un número limitado de clientes primero, o qué consideras la mejor estrategia para probarlo?

Looking to get continued education about the product as our teams grow, we want to keep using it long term!

Setting rules

I need to know how to update to the latest updates.

I don't have any questions right now. I will contact gmelius support if i have any questions or if i need help with anything.

La pregunta es fácil: Básicamente, cómo ha ayudado a su organización en diferentes aspectos.

The prices in the Indian market might be too much to adapt for a conventional or fast running startup that's the reason of that question

Desk360 offers text support for your product prepared by professional translators in 40 languages. You can add alternative Desk360 texts to your pages that you can use for customizations that you will make during integration, and if you want to use your own texts, you can enter the equivalent of... Leer más

Supongamos que un comprador decide usar Desk360, ¿qué sigue? ¿Proporcionan soporte para el proceso de integración o solo envían algunos enlaces de documentación y permiten que los compradores lo hagan todo por su cuenta?

I have access to the Zendesk Support Suit, so want to get most of these tools, like how to setup them in the best way, communicate with users and build the credibility of my business.

Realmente creo que necesitas considerar crear una aplicación de calendario para iDevices y Android. Eso lo convertiría en una solución de comunicación completa.