Discusiones de Proactive Notification Software

How many employess are you?

How many employees are there in Zendesk worldwide and how many in the EU

How new is this system?

I have used ZD for a couple years but I feel like I don't know all of the ways that I could be taking advantage of ZD. I would like to learn more about the reports, the administration tools, and all the ways that I can really use ZD as a power user.

My time is valuable and offering a $25 incentive to review but then wasting an hour of my time is incredibly disrespectful.

I would like to have a duplicate account to separate teams

That is issue for whatsapp App API solution that is my ongoing service in the field of whatsapp marketing; we are providing that type of service like whatsapp for business communication, whatsapp chatbot integration, whatsapp for business support, whatsapp application messenger, and whatsapp... Leer más

Creo que una integración de chat en vivo sería excelente para la mayoría de las empresas, ya que permite resolver el problema más rápido, aparte del hecho de que la mayoría de las personas no tienen tiempo para enviar un correo electrónico o llamar a la empresa.

It would be fantastic to have more flexible logic/rules regarding sending CSAT surveys. Being able to send CSAT surveys on X% of tickets would be fantastic.

How do I quickly move from one ticket form to 4? What steps should I consider in this implementation?

Sometimes we can get locked out of our Zendesk, such as password issues or connection fail issues. There are times when our tickets don't update in real-time and it becomes glitchy. The response time on these issues can take days to fix and leave us behind on tickets. How can we get these issues... Leer más

Me gustaría conocer algunas aplicaciones secundarias realmente buenas que sean muy útiles para otras organizaciones y que podríamos considerar comprar si son de gran ayuda. Siempre me he preguntado qué usan otras personas para hacer su vida más fácil.

Hopefully Youtube and Instagram is available in Zendesk And, hopefully when we response comments in FB, our response is threaded under user comments.

Me gustaría tener Zendesk integrado para que por cada usuario creado tenga un nuevo usuario en Zendesk.

Limitation in explore

When i tried to Connect with my Social media Account, the application Redirects to the same page. Can you tell me the what is the cause of this Issue

Desde que compré WATI, la razón principal es porque el sistema de automatización es mejor que otros sistemas CRM de WhatsApp, pero espero que tenga más enseñanza. Su uso es un poco diferente del sistema CRM general, y lleva más tiempo aprenderlo, así que espero que sea mejor tener asistencia... Leer más

Cuando en el chat de Zendesk recibes una alarma de audio pero esta función no está presente en el agente de Zendesk.

Actualmente tenemos miles de clientes y podríamos considerar implementar o desplegar las herramientas de chat para ciertas consultas. ¿Deberíamos ofrecer esto a un número limitado de clientes primero, o qué consideras la mejor estrategia para probarlo?

our Wati is set up on 4 websites, but we receive the chat at one place and it becomes difficult for us to identify from which website we receive the chats so that we can segregate the chats accordingly

I need to know how to update to the latest updates.

No encuentro la función de supresión de ruido de fondo en Skype que está disponible en Teams. ¿Alguien sabe cómo suprimir el ruido de fondo?

La pregunta es fácil: Básicamente, cómo ha ayudado a su organización en diferentes aspectos.

The prices in the Indian market might be too much to adapt for a conventional or fast running startup that's the reason of that question

I have access to the Zendesk Support Suit, so want to get most of these tools, like how to setup them in the best way, communicate with users and build the credibility of my business.

I found the audio notification forgettable... I would like it to be more dynamic, so it catches my attention. I am a kinetic person, so a combination of visual and audio cues would help me get through the process of using Support faster.

currently I send them from my email and mention our support mail in CC

Should I create a company email first to make use of Zendesk?

Why is the company so disconnected and disorganized?

If you embed some solution videos on the website that will help more zendesk users to find solutions regarding any problems. Because videos show the actual steps for the services we are looking for.

I need to review every function and formula so that I can build better reports.

On ServiceNow, we can split up tickets based on the team a user sent the ticket to - for example, our product team versus our infrastructure team. Can this be done?

While I've to downgrade an user from "Staff" to "Contributor", it forces me to reassign all the tickets to other first, however, there are a lot of tickets, I can only select at most 30 tickets at once for reassignment. There is no way to select all tickets at once. I've to done multiple times.

Esta herramienta es realmente adorable y simpática.

Me encantaría aprender más sobre cómo funciona la plataforma.

sin detalles adicionales

tenemos que estar dentro en el almuerzo así que no quieres

Tenemos residentes con números de sitio. Me gustaría buscar por eso.

¡ninguno!

Parece que lleva algo de tiempo volver a la normalidad.

How do I effectively use the plugin to answer inbound calls while I am not actively on the Genesys screen

Currently there is no ability to schedule agents into Outbound calling, the function of forecasting does not need to be there but at least allow auto scheduling of agents with a workload

¿Alguno en absoluto al que pueda volver con mis jefes para asegurarme de que mantenemos este producto?

Soy profesor y a veces no tengo tiempo para llamar a 30 padres individualmente en un día sin que me ocupe todo el tiempo. Si hubiera una manera de tener un servicio más accesible para los profesores a un precio reducido, sería fantástico.

I sell my opt-in users back to Pushnami. And they monetize the traffic for me. Is there another push platform you suggest that can yield me better results than Pushnami does?

Banks are reluctant to use Genesys Cloud because the data is hosted outside the country of their premises. Instead they opt for on-prem solutions. How the Genesys plans to address this?