Introducing G2.ai, the future of software buying.Try now
Compare Square Point of Sale and Toast 
At a Glance
Market Segments
Small-Business (91.6% of reviews)
Small-Business (66.4% of reviews)
Entry-Level Pricing
Free
Starting at $0.00 Per Month
Square Point of Sale
Star Rating
(816)4.7 out of 5
Market Segments
Small-Business (91.6% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansToast
Star Rating
(318)4.2 out of 5
Market Segments
Small-Business (66.4% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Square Point of Sale excels in "Ease of Use" with a score of 9.5, making it highly intuitive for small businesses. In contrast, Toast's score of 8.9 indicates that while it is user-friendly, it may require a bit more training for new users.
- Reviewers mention that Square's "Reporting & Analytics" feature stands out with a score of 9.6, providing comprehensive insights that help businesses track performance effectively. Toast, with a score of 8.6, offers solid reporting but lacks some of the depth that Square provides.
- G2 users highlight Square's superior "Credit Card Payments" functionality, scoring 9.5, which includes seamless integration and quick processing times. Toast, while also strong in this area with a score of 9.0, does not match the same level of user satisfaction regarding speed and reliability.
- Reviewers say that Square's "Inventory Management" feature is robust, scoring 8.8, allowing for effective tracking and low-stock alerts. Toast, on the other hand, received a lower score of 7.9, indicating that users find it less effective in managing inventory efficiently.
- Users on G2 report that Square's "Quality of Support" is rated at 8.7, with many praising the responsiveness and helpfulness of the support team. In contrast, Toast's support, rated at 7.7, has received mixed reviews, with some users expressing frustration over response times.
- Reviewers mention that Square's "Menu Building" feature, scoring 8.9, is particularly user-friendly, allowing for quick updates and changes. Toast's similar feature scored 8.8, indicating it is also effective but may not be as straightforward for users looking to make frequent adjustments.
Featured Products
Sponsored
Monitask
(89)
HCM Software
Visit Website
Sponsored
KORONA POS
(35)
HCM Software
Visit Website
Pricing
Entry-Level Pricing
Square Point of Sale
Monthly Fee
Free
Square Point of Sale software is free to use—there are no setup fees or monthly fees. Only pay when you take a payment.
- Pay 2.6% + 10¢ per swipe, dip, or tap or 3.5% + 15¢ per manually entered transaction.
- We can create custom pricing packages for some businesses that process more than $250K in card sales and have an average ticket size over $15.
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
Square Point of Sale
Free Trial is available
Toast
No trial information availableRatings
Meets Requirements
9.4
675
8.5
243
Ease of Use
9.5
689
8.9
243
Ease of Setup
9.4
245
8.2
158
Ease of Admin
9.3
231
8.5
154
Quality of Support
8.7
555
7.7
237
Has the product been a good partner in doing business?
9.1
222
8.3
155
Product Direction (% positive)
8.9
671
8.4
233
Features by Category
Core HR
Not enough data
8.5
13
Not enough data
9.0
13
Not enough data
8.9
6
Not enough data
8.3
10
Not enough data
9.0
12
Not enough data
8.3
10
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.7
32
Not enough data
7.5
25
Not enough data
8.3
22
Not enough data
8.6
36
Not enough data
7.9
34
Not enough data
8.4
30
Not enough data
8.2
36
Not enough data
8.3
33
Employee Self Service
Not enough data
8.6
35
Not enough data
7.4
20
Not enough data
7.9
29
Administration
Not enough data
8.5
38
Not enough data
8.2
29
Not enough data
8.7
36
Not enough data
7.8
20
Not enough data
8.0
29
Not enough data
7.6
28
Not enough data
7.7
27
Not enough data
8.2
34
Not enough data
8.3
33
Taxes
Not enough data
8.3
35
Not enough data
8.2
29
Not enough data
8.4
27
Integration
Not enough data
7.8
26
Not enough data
8.4
30
Not enough data
8.3
24
Not enough data
7.6
23
Platform
Not enough data
7.9
42
Not enough data
8.5
42
Not enough data
8.5
42
Not enough data
8.4
34
POS
9.6
256
Not enough data
8.2
133
Not enough data
8.9
174
Not enough data
9.1
201
Not enough data
9.4
237
Not enough data
Marketing
8.7
136
Not enough data
8.5
148
Not enough data
Administration
8.8
175
Not enough data
8.6
134
Not enough data
9.1
207
Not enough data
8.8
145
Not enough data
Administration
9.0
56
8.8
139
8.6
47
7.9
79
8.5
32
7.6
63
8.8
44
8.3
106
9.6
59
8.6
143
8.9
42
8.1
84
Meal Service
9.6
53
8.8
136
Feature Not Available
8.9
107
8.9
44
8.7
140
9.4
37
8.9
134
9.3
38
8.6
119
Platform Basics
8.9
12
8.5
70
8.5
11
8.4
56
Back Office
7.7
10
8.6
61
7.7
11
8.1
66
8.8
12
8.6
68
7.6
12
7.7
43
Front of Office
9.9
12
9.2
78
8.0
11
8.6
59
9.3
10
8.8
73
6.5
9
7.2
37
Platform Data
9.2
12
8.9
69
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.1
19
Not enough data
5.5
19
Payment
8.9
23
Not enough data
7.5
18
Not enough data
7.6
17
Not enough data
6.4
16
Not enough data
6.7
15
Not enough data
7.9
19
Not enough data
8.1
20
Not enough data
7.9
18
Not enough data
Checkout
7.0
18
Not enough data
8.8
19
Not enough data
8.2
19
Not enough data
7.2
19
Not enough data
8.6
19
Not enough data
Inventory Management
7.7
21
Not enough data
8.5
19
Not enough data
7.7
20
Not enough data
6.9
18
Not enough data
7.7
19
Not enough data
Reporting and analytics
7.2
17
Not enough data
8.6
18
Not enough data
8.2
18
Not enough data
7.7
18
Not enough data
Customer Management
8.2
19
Not enough data
7.6
16
Not enough data
7.6
19
Not enough data
Team Management
7.6
17
Not enough data
7.1
18
Not enough data
6.9
18
Not enough data
7.4
18
Not enough data
7.5
18
Not enough data
Help and support
6.1
19
Not enough data
6.0
19
Not enough data
7.8
19
Not enough data
6.5
18
Not enough data
6.8
19
Not enough data
Integration
6.9
18
Not enough data
7.5
19
Not enough data
7.2
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
32
Not enough data
7.5
25
Not enough data
8.3
22
Not enough data
8.6
36
Not enough data
7.9
34
Not enough data
8.4
30
Not enough data
8.2
36
Not enough data
8.3
33
Workforce Management Platform Features
Not enough data
8.5
10
Not enough data
8.5
11
Not enough data
8.5
17
Not enough data
8.3
13
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
8.5
8
Not enough data
7.8
12
Not enough data
8.0
9
Not enough data
7.2
10
Categories
Categories
Shared Categories
Square Point of Sale and Toast are categorized as Restaurant POS and Restaurant Management
Reviews
Reviewers' Company Size
Square Point of Sale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.1%
Food & Beverages
10.8%
Arts and Crafts
5.1%
Restaurants
4.8%
Health, Wellness and Fitness
4.0%
Other
63.2%
Restaurants
53.5%
Food & Beverages
26.2%
Hospitality
7.0%
Accounting
1.7%
Real Estate
1.0%
Other
10.6%
Most Helpful Reviews
Square Point of Sale
Most Helpful Favorable Review
Michael S.
Verified User in Insurance
Frontier technology. I love making that ability to process transactions between two parties simple. After living in Scandinavia (a region that has been paper check free for over 10 years) I realized that we are behind of everything banking. I am grateful...
Most Helpful Critical Review
Nina B.
Verified User in Retail
If you list anything they don't like they can close your account without warning
Toast
Most Helpful Favorable Review
Chris B.
Verified User in Restaurants
Team at Toast was very easy to work with, agile, and listed well to our needs. Software was intuitive and powerful all in one. Reporting and analytics were super helpful as we scaled and transformed business from year one to year two (pretty substantially).
Most Helpful Critical Review
Mikael V.
Verified User in Restaurants
If you are currently a user of Aloha and are thinking of switching to Toast: Warning!!!! We can NEVER get through to a qualified, knowledgeable customer support person at Toast. It is relatively easy to get someone on the phone who has a script in front of...
Michael S.
Verified User in Insurance
Frontier technology. I love making that ability to process transactions between two parties simple. After living in Scandinavia (a region that has been paper check free for over 10 years) I realized that we are behind of everything banking. I am grateful...
Chris B.
Verified User in Restaurants
Team at Toast was very easy to work with, agile, and listed well to our needs. Software was intuitive and powerful all in one. Reporting and analytics were super helpful as we scaled and transformed business from year one to year two (pretty substantially).
Nina B.
Verified User in Retail
If you list anything they don't like they can close your account without warning
Mikael V.
Verified User in Restaurants
If you are currently a user of Aloha and are thinking of switching to Toast: Warning!!!! We can NEVER get through to a qualified, knowledgeable customer support person at Toast. It is relatively easy to get someone on the phone who has a script in front of...
Alternatives
Discussions
Which Square Reader is right for my business?
1 comment
KD
I would avoid Square in favor of using the Merchant Services of your bank or Authorize.net. Both are better options than Square because Square will close...Read more
Why doesn't Square accept Food stamps?
1 comment
DM
Probably because food stamps does not cover prepared foodsRead more
Is there any way to make toast work in a retail non restaurant
2 comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
