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At a Glance
Spike
Spike
Star Rating
(241)4.6 out of 5
Market Segments
Small-Business (77.5% of reviews)
Information
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plans
Thunderbird
Thunderbird
Star Rating
(329)4.3 out of 5
Market Segments
Small-Business (64.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Thunderbird
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Thunderbird's "Unified Inbox" feature, rated at 8.9, is effective for managing multiple email accounts, but Spike's superior rating of 9.5 highlights its more intuitive interface and better organization capabilities, making it easier for users to navigate their messages.
  • Reviewers mention that Spike excels in "Mobile Application" usability with a score of 9.2, while Thunderbird's mobile experience, rated at 7.4, is often described as less user-friendly, leading to frustrations for users who rely on mobile access.
  • G2 users highlight Spike's "Quality of Support" with a score of 9.1, noting prompt responses and helpful resources, whereas Thunderbird's support, rated at 7.9, is perceived as slower and less comprehensive, which can hinder user experience during troubleshooting.
  • Users on G2 appreciate Spike's "AI" capabilities, particularly the "AI Powered Search" and "Smart Notifications," which enhance productivity and streamline communication. In contrast, Thunderbird lacks advanced AI features, which some users feel limits its functionality in a fast-paced work environment.
  • Reviewers say that Spike's "Customization Interface" is rated at 9.1, allowing for a more personalized user experience, while Thunderbird's customization options are seen as more rigid, leading to a less tailored experience for users who want to modify their interface.
  • Users report that Spike's "Collaboration Tools," including features like "Live Chat" and "Screen Sharing," are rated highly at 8.9 and 9.2 respectively, making it a preferred choice for teams. Thunderbird, while functional, does not offer the same level of integrated collaboration features, which can be a drawback for users seeking seamless teamwork.
Featured Products
Pricing
Entry-Level Pricing
Spike
Pro
$5.00
1 User Per Month
Browse all 3 pricing plans
Thunderbird
No pricing available
Free Trial
Spike
Free Trial is available
Thunderbird
No trial information available
Ratings
Meets Requirements
8.9
155
8.7
294
Ease of Use
9.3
159
8.7
295
Ease of Setup
9.3
43
8.7
66
Ease of Admin
8.7
34
8.3
57
Quality of Support
9.0
147
7.9
218
Has the product been a good partner in doing business?
8.6
32
8.0
40
Product Direction (% positive)
9.6
145
7.6
292
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
8.8
28
Not enough data
Messenger
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Not enough data
Channels
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Not enough data
Customers
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant MessagingHide 15 FeaturesShow 15 Features
9.0
71
Not enough data
Business Instant Messaging
9.0
59
Not enough data
9.2
62
Not enough data
8.7
62
Not enough data
Business Instant Messaging
8.9
51
Not enough data
8.4
50
Not enough data
Business Instant Messaging
9.3
63
Not enough data
9.2
58
Not enough data
Feature Not Available
Not enough data
Generative AI - Business Instant Messaging
6.3
5
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Grammar
9.2
6
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
9.0
78
8.5
113
Inbox Tools
9.5
67
8.9
96
9.0
63
8.9
102
9.2
62
8.5
91
9.2
60
8.7
99
Coordination Tools
8.6
59
8.4
85
8.6
61
8.5
94
8.5
54
8.3
83
Software Options
9.3
65
9.1
102
9.2
66
7.4
55
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
8.9
41
Not enough data
Collaboration Tools
9.2
24
|
Verified
Not enough data
8.9
17
Not enough data
9.0
16
Not enough data
8.9
26
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
8.2
31
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
26
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
Software Type
9.0
31
|
Verified
Not enough data
9.0
26
|
Verified
Not enough data
9.0
25
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
32
Not enough data
Calendar View
9.1
25
Not enough data
8.8
27
Not enough data
Shared Calendar
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Accessibility
Feature Not Available
Not enough data
8.8
7
Not enough data
Integration
9.3
26
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
Notifications
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
Not enough data
9.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Integrations
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
7.7
5
Time Management
Not enough data
9.3
5
Not enough data
8.6
6
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
7.5
7
Not enough data
Generative AI
7.5
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Note-Taking SoftwareHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Spike
Spike
Thunderbird
Thunderbird
Spike and Thunderbird are categorized as Email Client and Email Management
Reviews
Reviewers' Company Size
Spike
Spike
Small-Business(50 or fewer emp.)
77.5%
Mid-Market(51-1000 emp.)
13.3%
Enterprise(> 1000 emp.)
9.2%
Thunderbird
Thunderbird
Small-Business(50 or fewer emp.)
64.3%
Mid-Market(51-1000 emp.)
25.2%
Enterprise(> 1000 emp.)
10.6%
Reviewers' Industry
Spike
Spike
Information Technology and Services
11.4%
Marketing and Advertising
9.1%
Computer Software
9.1%
Higher Education
5.5%
Financial Services
3.2%
Other
61.6%
Thunderbird
Thunderbird
Information Technology and Services
13.0%
Computer Software
12.1%
Internet
6.8%
Marketing and Advertising
4.7%
Telecommunications
3.1%
Other
60.2%
Most Helpful Reviews
Spike
Spike
Most Helpful Favorable Review
DM
David M.
Verified User in Investment Banking

The REAL combination of Email and Messenger in real-time!

Most Helpful Critical Review
Verified User
G
Verified User in Fine Art

1. The fact that you can't multi-select on the search results. What is going on with that? you can multi-select threads on the inbox but not on the search results and you can't do that either when you click on a contact on all their conversations. I have...

Thunderbird
Thunderbird
Most Helpful Favorable Review
Sunny K.
SK
Sunny K.
Verified User in Information Technology and Services

It has proven to be a very good tool for email marketing, it is easy to add or configure multiple accounts, it is easy to operate and the user interface is also good, and the best part is that it is free. Thunderbird mail is a good tool for sending HTML...

Most Helpful Critical Review
Verified User
G
Verified User in Banking

It's kind of older. Probably competes well with an Outlook 2000, or Lotus Notes style interface. It's had some upgrades, but unless you are a Netscape or Firefox lover from yesteryear, it's just not common enough to be a modern email program.

Alternatives
Spike
Spike Alternatives
Google Workspace
Google Workspace
Add Google Workspace
Microsoft Outlook
Outlook
Add Microsoft Outlook
Front
Front
Add Front
Zoho Mail
Zoho Mail
Add Zoho Mail
Thunderbird
Thunderbird Alternatives
Front
Front
Add Front
Mailbird
Mailbird
Add Mailbird
BlueMail
BlueMail
Add BlueMail
Microsoft Outlook
Outlook
Add Microsoft Outlook
Discussions
Spike
Spike Discussions
What platforms is Spike available on?
2 comments
Pavan D.
PD
Windows, Android, Web, iOS, MacRead more
How much does Spike cost?
2 comments
Pavan D.
PD
there's a free account for personal email. Pro costs $4 a monthRead more
Does it allow customization?
2 comments
Adam L.
AL
Will it integrate business into the model Read more
Thunderbird
Thunderbird Discussions
Has anyone managed to use the copy and paste function from excell?
2 comments
Erik C.
EC
CONTROL-V or right-click and Paste will keep the cells intact. Right click and "Paste Without Formatting" pastes only the raw data, but not in cells. Read more
Has anyone managed to use the copy and paste function from excell?
1 comment
Brad R.
BR
Thunderbird does not recognize Excel’s formatting the way Outlook can. But, it can recognize formatting from Word. Copy paste from Excel to Word, then from...Read more
What is the use of Thunderbird software?
1 comment
Supreet K.
SK
It allows you to manage multiple emails in a single window without back and forth switching. That's the main use I found. Besides that, it also has a good...Read more