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Compare SmartDraw and Visio 
At a Glance
Market Segments
Small-Business (44.9% of reviews)
Enterprise (43.1% of reviews)
Entry-Level Pricing
$9.95 Per Month
$0.00
SmartDraw
Star Rating
(308)4.5 out of 5
Market Segments
Small-Business (44.9% of reviews)
Entry-Level Pricing
$9.95 Per Month
Free Trial is available
Browse all 3 pricing plansVisio
Star Rating
(666)4.2 out of 5
Market Segments
Enterprise (43.1% of reviews)
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Visio excels in its integration capabilities, particularly with Microsoft products, making it a preferred choice for enterprises that rely heavily on Microsoft ecosystems. In contrast, SmartDraw is noted for its user-friendly interface and ease of setup, which reviewers mention as a significant advantage for small businesses looking for quick deployment.
- Reviewers mention that SmartDraw offers a wider variety of templates and design tools, which users find beneficial for creating diverse diagrams quickly. Conversely, users say that Visio's drawing tools are robust but can be overwhelming for new users, leading to a steeper learning curve.
- G2 users highlight SmartDraw's collaborative editing features, stating that real-time collaboration is seamless and intuitive. In comparison, users on G2 report that while Visio has collaboration tools, they are not as integrated or user-friendly, which can hinder teamwork.
- Reviewers say that SmartDraw's customer support is highly rated, with many users praising the responsiveness and helpfulness of the support team. On the other hand, users report that Visio's support can be slower and less effective, particularly for troubleshooting complex issues.
- Users mention that SmartDraw's mobile application is well-designed and functional, allowing for easy access and editing on the go. In contrast, G2 users report that Visio's mobile capabilities are limited, which can be a drawback for users needing flexibility in their work environments.
- Reviewers say that Visio's advanced features, such as detailed analytics and version control, are beneficial for larger teams needing comprehensive project management tools. However, users report that these features can be excessive for smaller teams, who may find SmartDraw's simpler approach more aligned with their needs.
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Pricing
Entry-Level Pricing
SmartDraw
Individual
$9.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Visio
Free
$0.00
A basic Visio plan is included for free as part of Microsoft 365 subscription.
- Great for viewing diagrams and minor editing
- Coauthor, edit, add comments, and share diagrams in real time via the Visio web app or Microsoft Teams
- Access dozens of templates and sample diagrams to create: Business diagrams, General flowcharts, Basic organization charts Infographic timelines
Free Trial
SmartDraw
Free Trial is available
Visio
Free Trial is available
Ratings
Meets Requirements
8.8
234
8.8
580
Ease of Use
8.7
239
8.1
585
Ease of Setup
9.4
111
8.7
119
Ease of Admin
9.4
83
8.1
106
Quality of Support
9.1
200
8.0
371
Has the product been a good partner in doing business?
9.5
80
8.4
94
Product Direction (% positive)
8.6
222
6.7
570
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
8.3
57
8.5
109
Feature Not Available
8.0
94
8.3
70
8.3
126
8.6
65
8.3
109
Feature Not Available
8.2
49
Editing & Design
8.9
71
9.1
138
8.7
61
8.7
127
8.8
66
8.8
135
9.1
70
8.7
137
8.9
59
8.6
132
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Software Offering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mind Map Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.4
29
Not enough data
8.3
29
Not enough data
8.4
34
Not enough data
8.3
27
Not enough data
Hardware
8.6
36
Not enough data
9.4
32
Not enough data
Security
9.2
36
Not enough data
8.9
33
Not enough data
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SmartDraw and Visio are categorized as Visual Collaboration Platforms, Org Chart, and Diagramming
Reviews
Reviewers' Company Size
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Visio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.6%
Non-Profit Organization Management
4.7%
Veterinary
4.0%
Computer Software
4.0%
Other
72.1%
Information Technology and Services
9.8%
Hospital & Health Care
6.3%
Computer Software
5.4%
Higher Education
4.6%
Computer Networking
3.2%
Other
70.6%
Most Helpful Reviews
SmartDraw
Most Helpful Favorable Review
Timothy k.
Verified User in Banking
- Ease of use. The software is easy to install easily and even learn it yourself -Trial version. With the use of trial version, a prospective buyer is able to have a first-hand experience with the product before purchasing it. -The numerous number of...
Most Helpful Critical Review
Andrew P.
Verified User in Computer Software
The UI is absolutely horrendous. It is not easy to build org or flow charts at all. It's about as clunky as it gets and nothing makes sense - that's after using it for 4 years.
Visio
Most Helpful Favorable Review
Edwin M.
Verified User in Telecommunications
This software developed by Microsoft is excellent, it is more than a simple design tool, it is like magic, with it you can capture a whole process and do it in a very professional way, since it has pre-designed figures and a great variety of...
Most Helpful Critical Review
Verified User in Real Estate
It is not included in MS Office. If you're purchasing for MS Office, then it should be included in MS Office. Currently you have to pay additional money for Visio
Timothy k.
Verified User in Banking
- Ease of use. The software is easy to install easily and even learn it yourself -Trial version. With the use of trial version, a prospective buyer is able to have a first-hand experience with the product before purchasing it. -The numerous number of...
Edwin M.
Verified User in Telecommunications
This software developed by Microsoft is excellent, it is more than a simple design tool, it is like magic, with it you can capture a whole process and do it in a very professional way, since it has pre-designed figures and a great variety of...
Andrew P.
Verified User in Computer Software
The UI is absolutely horrendous. It is not easy to build org or flow charts at all. It's about as clunky as it gets and nothing makes sense - that's after using it for 4 years.
Verified User in Real Estate
It is not included in MS Office. If you're purchasing for MS Office, then it should be included in MS Office. Currently you have to pay additional money for Visio
Alternatives
Discussions
how do i get started with free version
1 comment
EG
Sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
What is most interesting thing you like on Visio?
4 comments
JP
That depends what are you trying to do. In my opinion. the ability to draw different types of diagrams using forms libraries, either built-in or that you can...Read more
Is there any option (search engine) available in software, where I can import shapes from Internet?
2 comments
ES
Hello,
you can go to insert and then select online photos and type the name of the stencil you want to import. for example CISCO Stencil
regards,
ElieRead more
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