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Compare Skype and Zoom Workplace 
At a Glance
Market Segments
Small-Business (43.0% of reviews)
Small-Business (51.2% of reviews)
Entry-Level Pricing
$7.99 per month
Free
Skype
Star Rating
(23,593)4.3 out of 5
Market Segments
Small-Business (43.0% of reviews)
Entry-Level Pricing
$7.99 per month
Browse all 3 pricing plansZoom Workplace
Star Rating
(54,074)4.5 out of 5
Market Segments
Small-Business (51.2% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in screen sharing, scoring 9.2 compared to Skype's 8.6. Reviewers mention that Zoom's screen sharing is seamless and allows for easy collaboration, especially with its ability to share specific application windows.
- Reviewers mention that Zoom Workplace offers superior recording capabilities, with a score of 9.0 versus Skype's 8.3. Users appreciate the ease of accessing recorded meetings and the option to save recordings to the cloud, which enhances accessibility.
- Users on G2 highlight that Zoom Workplace has a more user-friendly desktop application, scoring 9.2 compared to Skype's 8.9. Reviewers say the interface is intuitive, making it easier for new users to navigate and utilize features effectively.
- G2 users report that Zoom Workplace provides better participant permissions, with a score of 8.9 against Skype's 8.4. Reviewers mention that the ability to customize permissions for participants enhances security and control during meetings.
- Reviewers mention that Zoom Workplace shines in ease of setup, scoring 9.1 compared to Skype's 8.9. Users say that the quick onboarding process and straightforward installation make it a preferred choice for businesses looking to get started quickly.
- Users say that Zoom Workplace has a more positive product direction, with a score of 8.3 versus Skype's 7.3. Reviewers report that Zoom consistently updates its features based on user feedback, which fosters a sense of partnership in business.
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Pricing
Entry-Level Pricing
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Skype
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.8
19,113
9.2
41,634
Ease of Use
8.9
19,196
9.1
41,749
Ease of Setup
8.9
3,121
9.1
12,977
Ease of Admin
8.7
2,839
9.0
12,100
Quality of Support
8.2
16,527
8.7
30,676
Has the product been a good partner in doing business?
8.7
2,780
9.1
11,286
Product Direction (% positive)
7.3
18,518
8.3
39,139
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6436
|
Verified
Not enough data
9.1
6640
|
Verified
Not enough data
8.8
5900
|
Verified
Collaboration
Not enough data
8.6
5001
|
Verified
Not enough data
9.1
6641
|
Verified
Not enough data
9.0
6398
|
Verified
Not enough data
8.7
4873
|
Verified
Not enough data
9.3
6981
|
Verified
Functionality
Not enough data
8.5
4960
|
Verified
Not enough data
9.0
6209
|
Verified
Not enough data
8.7
4722
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.3
8
Business Instant Messaging
Not enough data
8.6
426
Not enough data
8.7
443
Not enough data
8.5
428
Business Instant Messaging
Not enough data
9.1
425
Not enough data
9.2
429
Business Instant Messaging
Not enough data
8.9
424
Not enough data
8.9
431
Not enough data
8.5
419
Generative AI - Business Instant Messaging
Not enough data
8.6
105
AI - Business Instant Messaging
Not enough data
8.5
103
Not enough data
8.5
105
Not enough data
8.4
104
Not enough data
8.4
103
Agentic AI - Business Instant Messaging
Not enough data
7.3
15
Not enough data
7.4
15
Grammar
Not enough data
9.0
40
Not enough data
8.6
40
Not enough data
8.8
40
Formatting
Not enough data
8.6
39
Not enough data
8.5
38
Not enough data
8.2
38
Content
Not enough data
8.4
38
Not enough data
8.0
38
Not enough data
8.3
38
Product Type
Not enough data
8.9
37
Not enough data
8.9
37
Generative AI
Not enough data
8.6
35
Not enough data
8.9
36
Design Tools
Not enough data
8.5
202
Not enough data
8.6
199
Not enough data
8.2
198
Not enough data
8.4
198
Not enough data
8.7
201
Communication Tools
Not enough data
8.7
197
Not enough data
9.0
204
Integrations
Not enough data
8.2
196
Not enough data
8.8
195
Software Offering
Not enough data
8.6
195
Not enough data
9.3
200
Not enough data
8.9
195
Agentic AI - Collaborative Whiteboard
Not enough data
7.6
7
Not enough data
6.9
6
Not enough data
7.5
6
Presenter Tools
Not enough data
9.0
16679
Not enough data
8.6
12397
|
Verified
Not enough data
8.7
13315
|
Verified
Not enough data
8.9
17130
|
Verified
Conferencing Options
Not enough data
9.1
19118
|
Verified
Not enough data
9.2
19259
|
Verified
Not enough data
9.3
21209
|
Verified
Application Tools
Not enough data
8.9
15770
|
Verified
Not enough data
9.1
18947
|
Verified
Not enough data
8.9
15877
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
23
Platform Basics
Not enough data
9.0
245
Not enough data
9.0
252
Not enough data
7.7
235
Platform Content
Not enough data
8.1
232
Not enough data
7.8
233
Not enough data
8.9
243
Platform Additional Functionality
Not enough data
8.3
249
Not enough data
7.9
235
Agentic AI - Screen and Video Capture
Not enough data
6.4
7
Inbox Tools
Not enough data
7.7
47
Not enough data
8.2
47
Not enough data
8.6
45
Not enough data
8.4
45
Coordination Tools
Not enough data
8.6
50
Not enough data
8.6
48
Not enough data
8.0
47
Software Options
Not enough data
9.1
46
Not enough data
9.1
48
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
31
Not enough data
7.9
30
Not enough data
9.4
9
Not enough data
9.2
10
Not enough data
8.8
10
Not enough data
7.8
10
Not enough data
8.7
10
Platform Data
Not enough data
8.1
30
Not enough data
8.3
29
Not enough data
8.2
29
Not enough data
8.4
29
Platform Interoperability
Not enough data
8.5
32
Not enough data
8.0
30
Platform Additional Functionality
Not enough data
8.3
29
Additional Functionality - Visitor Management
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.1
9
Not enough data
7.9
8
Agentic AI - Visitor Management
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
17
Not enough data
8.8
18
Not enough data
8.5
20
Platform Content
Not enough data
8.2
17
Not enough data
7.6
17
Platform Interoperability
Not enough data
8.2
19
Platform Additional Functionality
Not enough data
8.3
20
Not enough data
7.8
19
Not enough data
8.1
16
Agentic AI - Digital Signage
Not enough data
Not enough data
Collaboration Tools
8.6
12990
|
Verified
9.2
30167
|
Verified
8.6
3296
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
9.0
3599
|
Verified
9.1
14243
|
Verified
Feature Not Available
9.1
14341
|
Verified
Meeting Coordination
8.2
11116
|
Verified
8.9
27574
|
Verified
8.3
10855
|
Verified
9.0
26677
|
Verified
8.4
11866
|
Verified
8.9
27008
|
Verified
8.6
3380
|
Verified
9.0
14707
|
Verified
Software Type
8.6
13013
|
Verified
8.9
26039
|
Verified
8.3
3171
|
Verified
8.8
13488
|
Verified
8.9
3598
|
Verified
9.2
15384
|
Verified
Agentic AI - Video Conferencing
7.5
8
8.0
34
7.6
7
7.8
34
6.7
7
7.7
33
Calendar View
Not enough data
8.1
274
Not enough data
8.4
283
Shared Calendar
Not enough data
8.4
267
Not enough data
8.2
274
Accessibility
Not enough data
8.1
270
Not enough data
7.9
268
Integration
Not enough data
8.1
264
Not enough data
8.1
270
Not enough data
8.4
263
Notifications
Not enough data
8.2
268
Not enough data
7.7
267
Generative AI
Not enough data
7.5
192
Not enough data
7.5
199
Not enough data
7.7
203
Agentic AI - Calendar
Not enough data
8.6
13
Design
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
9.2
15
Collaboration
Not enough data
9.1
15
Not enough data
8.8
15
File Types
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
8.6
15
Edit & Revise
Not enough data
8.8
15
Not enough data
8.4
15
Not enough data
9.1
15
Integrate & Embed
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
15
Operating System
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
8.7
15
Generative AI
Not enough data
8.9
15
Not enough data
9.2
15
Not enough data
8.9
15
Not enough data
9.6
15
Not enough data
8.6
15
Agentic AI - Document Creation
Not enough data
Not enough data
Integrations
Not enough data
7.8
481
Not enough data
8.6
500
Not enough data
8.8
500
Not enough data
7.7
477
Not enough data
7.6
472
Branding & Customizatio
Not enough data
8.1
478
Not enough data
8.6
492
Not enough data
8.2
475
Automatic Rules & Configurations
Not enough data
8.4
478
Not enough data
8.5
488
Not enough data
8.5
494
Agentic AI - Business Scheduling
Not enough data
8.8
7
Not enough data
8.8
7
Seating Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tech Stack
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Security and Compliance - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Usability and Support - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.4
6
Meeting Prep - AI Meeting Assistants
Not enough data
8.6
42
Not enough data
8.9
44
Not enough data
8.7
43
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.0
41
Meeting Insights - AI Meeting Assistants
Not enough data
8.8
42
Not enough data
8.8
42
Not enough data
9.2
43
Accessibility - AI Meeting Assistants
Not enough data
8.7
41
Not enough data
9.0
44
Not enough data
8.8
40
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.9
1476
|
Verified
Not enough data
8.8
1454
|
Verified
Not enough data
8.7
1362
Features
Not enough data
8.8
1371
|
Verified
Not enough data
8.7
1324
Not enough data
8.9
1761
|
Verified
Not enough data
9.2
2003
|
Verified
Not enough data
9.3
2079
|
Verified
Not enough data
8.8
1589
|
Verified
Categories
Categories
Shared Categories
Skype and Zoom Workplace are categorized as Video Conferencing
Unique Categories
Skype has no unique categories
Zoom Workplace is categorized as AI Meeting Assistants, Generative AI Infrastructure, Desk Booking, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, AI Writing Assistant, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, and Calendar
Reviews
Reviewers' Company Size
Skype
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.9%
Computer Software
7.5%
Education Management
5.6%
Marketing and Advertising
4.5%
Financial Services
3.1%
Other
68.4%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.6%
Higher Education
4.8%
Other
67.0%
Most Helpful Reviews
Skype
Most Helpful Favorable Review
PHILLIP A A.
Verified User in Marketing and Advertising
There are a plethora of great reasons why I absolutely love Skype . Some of the key reasons include the folowing... It is absolutely free to use, except if yiou are trying to call an actual phone... In which the call cost are absolutely affordable...
Most Helpful Critical Review
Jamie F.
Verified User in Health, Wellness and Fitness
However, it was somehow just not built right. They must have not spent very much time on the PSP version. Cuz it sucks!
Zoom Workplace
Most Helpful Favorable Review
Michael H.
Verified User in Computer Software
Video conferencing and group collaboration
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
PHILLIP A A.
Verified User in Marketing and Advertising
There are a plethora of great reasons why I absolutely love Skype . Some of the key reasons include the folowing... It is absolutely free to use, except if yiou are trying to call an actual phone... In which the call cost are absolutely affordable...
Michael H.
Verified User in Computer Software
Video conferencing and group collaboration
Jamie F.
Verified User in Health, Wellness and Fitness
However, it was somehow just not built right. They must have not spent very much time on the PSP version. Cuz it sucks!
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Alternatives
Discussions
Which type of software is Skype?
19 comments
NL
Skype is a collaboration platform.
we can use it for video calling, Voice calling, we use it for meeting purpose. and also we can share the documents using...Read more
What Skype features are free?
17 comments
𝕴
everything is free except phone number and offline calling Read more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
27 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
25 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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