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Compare Shopify POS and Square Point of Sale

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At a Glance
Shopify POS
Shopify POS
Star Rating
(323)4.4 out of 5
Market Segments
Small-Business (79.9% of reviews)
Information
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plans
Square Point of Sale
Square Point of Sale
Star Rating
(816)4.7 out of 5
Market Segments
Small-Business (91.6% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Square Point of Sale excels in "Ease of Use" with a score of 9.5, making it highly intuitive for small businesses. In contrast, Shopify POS, while still user-friendly, has a lower score of 8.8, which some reviewers mention can lead to a steeper learning curve for new users.
  • Reviewers mention that Square's "Reporting & Analytics" feature stands out with a score of 9.6, providing comprehensive insights that help businesses track performance effectively. Shopify POS, with a score of 8.2 in this area, is noted by users as lacking some depth in analytics capabilities.
  • G2 users highlight Square's superior "Credit Card Payments" functionality, scoring 9.5, which includes seamless integration and quick processing times. Conversely, Shopify POS, scoring 8.6, has been reported by users to have occasional delays in payment processing, which can be frustrating during peak hours.
  • Users on G2 report that Square's "Inventory Management" features are robust, with a score of 8.8, allowing for effective tracking and low-stock alerts. Shopify POS, while also offering inventory management, received a lower score of 8.3, with some reviewers mentioning that it lacks certain advanced features found in Square.
  • Reviewers say that Square's "Customer Management" capabilities, particularly in "Loyalty Programs," score 8.5, which helps businesses retain customers effectively. In contrast, Shopify POS's loyalty management features, scoring 7.6, are seen as less comprehensive, with users noting a need for more customization options.
  • Users report that Square's "Hardware Integration" is rated highly at 9.0, making it easy to connect with various devices. Shopify POS, with a score of 8.0, has been mentioned by users as having limited compatibility with certain hardware, which can be a drawback for businesses looking to expand their tech ecosystem.
Featured Products
Pricing
Entry-Level Pricing
Shopify POS
Shopify POS Pro
USD $89/month per location
Browse all 2 pricing plans
Square Point of Sale
Monthly Fee
Free
Browse all 2 pricing plans
Free Trial
Shopify POS
Free Trial is available
Square Point of Sale
Free Trial is available
Ratings
Meets Requirements
8.5
271
9.4
675
Ease of Use
8.8
272
9.5
689
Ease of Setup
8.8
153
9.4
245
Ease of Admin
8.8
149
9.3
231
Quality of Support
8.5
258
8.7
555
Has the product been a good partner in doing business?
8.9
147
9.1
222
Product Direction (% positive)
8.7
271
8.9
671
Features by Category
8.2
130
8.8
270
POS
8.6
111
9.6
256
8.1
91
8.2
133
8.0
100
8.9
174
8.3
106
9.1
201
8.5
106
9.4
237
Marketing
7.6
92
8.7
136
8.2
99
8.5
148
Administration
8.3
110
8.8
175
7.8
95
8.6
134
8.2
113
9.1
207
8.8
111
8.8
145
Not enough data
9.1
64
Administration
Not enough data
9.0
56
Not enough data
8.6
47
Not enough data
8.5
32
Not enough data
8.8
44
Not enough data
9.6
59
Not enough data
8.9
42
Meal Service
Not enough data
9.6
53
Not enough data
Feature Not Available
Not enough data
8.9
44
Not enough data
9.4
37
Not enough data
9.3
38
Not enough data
8.5
12
Platform Basics
Not enough data
8.9
12
Not enough data
8.5
11
Back Office
Not enough data
7.7
10
Not enough data
7.7
11
Not enough data
8.8
12
Not enough data
7.6
12
Front of Office
Not enough data
9.9
12
Not enough data
8.0
11
Not enough data
9.3
10
Not enough data
6.5
9
Platform Data
Not enough data
9.2
12
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.3
17
Not enough data
Payment Processing
9.2
16
Not enough data
9.1
17
Not enough data
8.7
17
Not enough data
9.4
16
Not enough data
Administration
9.0
15
Not enough data
8.8
17
Not enough data
8.1
15
Not enough data
7.8
17
Not enough data
8.2
16
Not enough data
7.2
16
Not enough data
7.7
16
Not enough data
Payment Options
7.9
16
Not enough data
7.5
16
Not enough data
Security
8.3
17
Not enough data
Platform
8.4
16
Not enough data
8.5
17
Not enough data
Retail Management SoftwareHide 38 FeaturesShow 38 Features
8.2
14
7.4
23
Payment
8.0
11
8.9
23
8.2
11
7.5
18
7.1
11
7.6
17
7.9
11
6.4
16
7.1
11
6.7
15
8.0
11
7.9
19
8.2
12
8.1
20
7.6
11
7.9
18
Checkout
8.5
11
7.0
18
7.5
10
8.8
19
8.5
9
8.2
19
8.9
9
7.2
19
7.8
10
8.6
19
Inventory Management
8.5
10
7.7
21
7.7
10
8.5
19
7.8
10
7.7
20
8.1
9
6.9
18
8.1
9
7.7
19
Reporting and analytics
7.1
11
7.2
17
9.0
10
8.6
18
8.3
10
8.2
18
8.5
11
7.7
18
Customer Management
8.3
9
8.2
19
8.0
9
7.6
16
8.1
9
7.6
19
Team Management
8.3
9
7.6
17
9.2
10
7.1
18
8.3
8
6.9
18
8.7
9
7.4
18
8.7
9
7.5
18
Help and support
8.0
10
6.1
19
8.3
10
6.0
19
8.5
9
7.8
19
8.1
8
6.5
18
8.5
8
6.8
19
Integration
8.1
8
6.9
18
8.8
8
7.5
19
8.5
10
7.2
18
8.4
10
Not enough data
Data Management
8.9
6
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
Analytics
8.1
7
Not enough data
8.8
7
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
Mobile
8.6
7
Not enough data
7.9
8
Not enough data
Platform Additional Functionality
8.3
6
Not enough data
8.3
7
Not enough data
Integration
8.5
8
Not enough data
8.9
9
Not enough data
8.1
7
Not enough data
Generative AI
8.0
9
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.0
9
Not enough data
Reporting
8.7
9
Not enough data
7.7
8
Not enough data
Omnichannel Features
7.7
8
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
7.1
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
7.8
9
Not enough data
Categories
Categories
Shared Categories
Shopify POS
Shopify POS
Square Point of Sale
Square Point of Sale
Shopify POS and Square Point of Sale are categorized as Retail POS and Retail Management Software
Unique Categories
Shopify POS
Shopify POS is categorized as Omnichannel Commerce, Payment Processing, and Retail Analytics
Square Point of Sale
Square Point of Sale is categorized as Restaurant POS and Restaurant Management
Reviews
Reviewers' Company Size
Shopify POS
Shopify POS
Small-Business(50 or fewer emp.)
79.9%
Mid-Market(51-1000 emp.)
14.6%
Enterprise(> 1000 emp.)
5.5%
Square Point of Sale
Square Point of Sale
Small-Business(50 or fewer emp.)
91.6%
Mid-Market(51-1000 emp.)
6.0%
Enterprise(> 1000 emp.)
2.4%
Reviewers' Industry
Shopify POS
Shopify POS
Retail
26.0%
Apparel & Fashion
12.7%
Marketing and Advertising
5.8%
Consumer Goods
4.5%
Computer Software
3.9%
Other
47.1%
Square Point of Sale
Square Point of Sale
Retail
12.1%
Food & Beverages
10.8%
Arts and Crafts
5.1%
Restaurants
4.8%
Health, Wellness and Fitness
4.0%
Other
63.2%
Most Helpful Reviews
Shopify POS
Shopify POS
Most Helpful Favorable Review
Verified User
G
Verified User in Hospital & Health Care

Shopify POS using an iPad is to my knowledge the only accessible POS system availble for those living with sightloss (low-vision or blind). It levels the playing field for employment of the sight-loss community.

Most Helpful Critical Review
Iesha S.
IS
Iesha S.
Verified User in Apparel & Fashion

What I dislike is that after two times of use my husband could no longer get sync the device with our laptops. So, it was kinda of a bummer and disappointment going into planned events.

Square Point of Sale
Square Point of Sale
Most Helpful Favorable Review
Michael S.
MS
Michael S.
Verified User in Insurance

Frontier technology. I love making that ability to process transactions between two parties simple. After living in Scandinavia (a region that has been paper check free for over 10 years) I realized that we are behind of everything banking. I am grateful...

Most Helpful Critical Review
Verified User
G
Verified User in Entertainment

I wish they would allow us to run more than one loyalty program at one time. Clients can dispute transactions and if their bank does not agree with you, they will not provide you for a service rendered. For example we had a customer come to our business in...

Alternatives
Shopify POS
Shopify POS Alternatives
Heartland Retail
Heartland Retail
Add Heartland Retail
Lightspeed Retail
Lightspeed Retail
Add Lightspeed Retail
Clover
Clover
Add Clover
Stripe Payments
Stripe Payments
Add Stripe Payments
Square Point of Sale
Square Point of Sale Alternatives
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
Clover
Clover
Add Clover
Restroworks Restaurant POS
Restroworks Restaurant POS
Add Restroworks Restaurant POS
Toast
Toast
Add Toast
Discussions
Shopify POS
Shopify POS Discussions
Monty the Mongoose crying
Shopify POS has no discussions with answers
Square Point of Sale
Square Point of Sale Discussions
Which Square Reader is right for my business?
1 comment
Ken D.
KD
I would avoid Square in favor of using the Merchant Services of your bank or Authorize.net. Both are better options than Square because Square will close...Read more
Why doesn't Square accept Food stamps?
1 comment
Dina M.
DM
Probably because food stamps does not cover prepared foodsRead more
How do I set up point of sale on Square?
1 comment
BD
The app.Read more