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Compare SAP Concur and itilite 
At a Glance
Market Segments
Enterprise (55.6% of reviews)
Mid-Market (52.7% of reviews)
Entry-Level Pricing
$9/report average price*
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SAP Concur
Star Rating
(6,211)4.0 out of 5
Market Segments
Enterprise (55.6% of reviews)
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansitilite
Star Rating
(697)4.4 out of 5
Market Segments
Mid-Market (52.7% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in Expense Report Creation, with a score of 8.5, while itilite shines even brighter at 9.2, making it easier for users to generate and manage their expense reports efficiently.
- Reviewers mention that Digital Receipt Management is a standout feature in itilite, scoring 9.1, compared to SAP Concur's 8.5, indicating that itilite offers a more streamlined process for handling digital receipts.
- G2 users highlight that Employee Reimbursement is handled exceptionally well by itilite, achieving a score of 9.3, whereas SAP Concur scores 8.8, suggesting that itilite provides a more user-friendly reimbursement experience.
- Users on G2 report that Invoice Processing features, particularly Matching and Payments, are rated higher in SAP Concur (9.2 and 9.0 respectively) compared to itilite, which indicates that SAP Concur may offer more robust capabilities in managing invoices.
- Reviewers mention that Mobile Functionality is a strong point for itilite, with scores of 9.2 for Receipt Capture and Mileage Tracking, while SAP Concur's scores are slightly lower, suggesting that itilite provides a more effective mobile experience for users on the go.
- Users say that Quality of Support is notably better in itilite, scoring 8.9 compared to SAP Concur's 8.0, indicating that itilite may offer more responsive and helpful customer service to its users.
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Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
itilite
Travel Management
Contact Us
Pay only when you book a trip
- No hidden fee
- No minimum commitment
- No subscription fee
- Global inventory of flights, hotels & car rentals
- Membership rewards
- Custom reporting & analytics
Free Trial
SAP Concur
Free Trial is available
itilite
Free Trial is available
Ratings
Meets Requirements
8.7
5,447
8.8
555
Ease of Use
8.0
5,478
8.8
560
Ease of Setup
7.8
903
8.7
105
Ease of Admin
8.0
771
8.6
82
Quality of Support
8.0
3,897
8.9
521
Has the product been a good partner in doing business?
8.0
754
8.8
81
Product Direction (% positive)
7.1
5,349
8.6
522
Features by Category
Expense Reports
8.5
4167
|
Verified
9.2
140
8.6
3397
|
Verified
8.5
50
8.0
3341
|
Verified
Feature Not Available
8.5
4001
|
Verified
9.1
119
8.8
3987
|
Verified
9.3
125
8.4
1971
|
Verified
9.2
89
8.6
2724
|
Verified
9.0
86
Agentic AI - Expense Management
9.7
5
Not enough data
9.7
5
Not enough data
Travel Management
8.1
3201
|
Verified
8.9
288
8.3
3089
|
Verified
8.7
282
8.5
3044
|
Verified
8.6
278
8.3
2255
|
Verified
8.3
248
Client Invoicing
8.3
1460
|
Verified
9.1
99
8.5
1631
|
Verified
9.1
99
8.3
1272
|
Verified
9.0
85
Mobile
8.8
3496
|
Verified
9.2
121
8.6
2346
|
Verified
9.2
44
8.6
2584
|
Verified
9.1
116
Platform
7.8
590
|
Verified
8.8
97
8.1
1971
|
Verified
8.9
104
Administration
8.3
1077
|
Verified
8.9
87
Administration
8.3
1261
|
Verified
9.0
95
8.4
1434
|
Verified
9.1
115
8.4
1487
|
Verified
9.0
114
8.5
1338
|
Verified
9.2
105
8.6
1470
|
Verified
9.1
120
Platform
8.3
1558
|
Verified
9.2
113
8.1
1057
|
Verified
9.0
91
8.3
1031
|
Verified
9.1
90
8.4
1743
|
Verified
9.2
120
8.3
1496
|
Verified
9.0
120
Feature Not Available
Feature Not Available
Invoice Management
9.1
84
Not enough data
Feature Not Available
Not enough data
9.2
79
Not enough data
Invoice Processing
9.2
78
Not enough data
9.1
82
Not enough data
9.2
84
Not enough data
9.3
78
Not enough data
Analytics
9.2
84
Not enough data
Feature Not Available
Not enough data
9.1
78
Not enough data
Integration
9.2
85
Not enough data
9.3
82
Not enough data
9.1
84
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
8.9
79
Not enough data
9.1
82
Not enough data
Audit
9.1
78
Not enough data
Feature Not Available
Not enough data
9.0
77
Not enough data
9.1
82
Not enough data
Fraud
9.0
77
Not enough data
9.0
82
Not enough data
9.2
80
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
8.6
325
|
Verified
Not enough data
8.8
341
|
Verified
Not enough data
8.8
311
|
Verified
Not enough data
Invoice Processing
8.9
392
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
184
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
8.7
285
|
Verified
Not enough data
8.8
258
|
Verified
Not enough data
9.1
186
|
Verified
Not enough data
Integration
8.8
314
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
285
|
Verified
Not enough data
8.9
169
|
Verified
Not enough data
Agentic AI - Invoice Management
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Expense Reporting
8.8
341
|
Verified
8.6
238
8.5
302
|
Verified
8.6
219
8.8
319
|
Verified
8.7
238
8.6
331
|
Verified
8.5
249
Travel Management
8.1
3201
|
Verified
8.9
288
8.3
3089
|
Verified
8.7
282
8.5
3044
|
Verified
8.6
278
8.3
2255
|
Verified
8.3
248
Approval
8.8
333
|
Verified
8.8
277
8.8
329
|
Verified
8.9
283
9.2
359
|
Verified
9.0
284
AI - Travel Management
8.2
50
7.2
6
8.0
50
6.9
6
8.3
51
7.5
6
8.3
51
7.5
6
8.4
51
8.3
6
Agentic AI - Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
SAP Concur and itilite are categorized as Travel Management and Expense Management
Unique Categories
SAP Concur is categorized as AP Automation and Invoice Management
itilite has no unique categories
Reviews
Reviewers' Company Size
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
itilite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Computer Software
6.8%
Hospital & Health Care
5.8%
Higher Education
4.6%
Financial Services
4.1%
Other
71.0%
Computer Software
11.1%
Information Technology and Services
9.3%
Automotive
6.8%
Retail
6.7%
Financial Services
6.3%
Other
59.8%
Most Helpful Reviews
SAP Concur
Most Helpful Favorable Review
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Most Helpful Critical Review
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
itilite
Most Helpful Favorable Review
Joseph A.
Verified User in Banking
Easy to book tickets via multiple options
Most Helpful Critical Review
Nathalie Samaan i.
Verified User in Computer & Network Security
nothing is bad about itilite we are happy
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Joseph A.
Verified User in Banking
Easy to book tickets via multiple options
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
Nathalie Samaan i.
Verified User in Computer & Network Security
nothing is bad about itilite we are happy
Discussions
Is it now possible to book trains?
8 comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 comments
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more
Is there a way I can suggest itilite to add a hotel or a property to their portfolio?
2 comments
AB
Yes, we are always on the lookout to add new hotels and properties to our inventory that is made available to travelers when they are planning their travel...Read more
How are you managing the expense management as of now?
1 comment
AB
ITILITE offers a comprehensive employee expense reimbursement platform integrated with the travel platform as well. The platform can be accessed on either...Read more
When will it be available for B to C?
1 comment
AB
Hi Ravi,
Thanks for the question! All ITILITE products are designed for b2b. However, every user has access to ITILITE Clique allowing them to book and...Read more
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