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- LogicMonitor-vs-Paessler PRTG
Compare LogicMonitor and Paessler PRTG 
At a Glance
Market Segments
Mid-Market (50.6% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
Contact Us
$1,750 About 50 devices /perpetual license
LogicMonitor
Star Rating
(631)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorPaessler PRTG
Star Rating
(128)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
$1,750 About 50 devices /perpetual license
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paessler PRTG excels in Performance Monitoring with a score of 9.2, where reviewers mention its comprehensive dashboard and real-time metrics as standout features. In contrast, LogicMonitor, with a score of 8.9, is noted for its solid performance but lacks some of the depth found in PRTG's monitoring capabilities.
- Reviewers mention that LogicMonitor offers superior Quality of Support, scoring 8.9 compared to PRTG's 8.5. Users appreciate LogicMonitor's responsive customer service and extensive knowledge base, which they find helpful for troubleshooting and guidance.
- Users on G2 highlight the Ease of Use of Paessler PRTG, scoring 8.8, with many stating that its intuitive interface and straightforward setup process make it accessible for teams without extensive technical expertise. LogicMonitor, while still user-friendly at 8.6, is sometimes described as having a steeper learning curve.
- Reviewers say that both products perform well in Multi-System Monitoring, scoring 9.1 for PRTG and 9.0 for LogicMonitor. However, users mention that PRTG's ability to monitor diverse systems seamlessly is a significant advantage, allowing for a more integrated view of network health.
- G2 users report that LogicMonitor shines in AI/ML Integration, scoring 7.3 compared to PRTG's 5.4. Reviewers appreciate LogicMonitor's advanced analytics capabilities, which leverage machine learning for predictive insights, making it a preferred choice for organizations looking to enhance their monitoring with AI.
- Users say that both products provide robust Alerting features, with both scoring 8.9. However, reviewers mention that PRTG's customizable alerting options allow for more tailored notifications, which can be crucial for teams needing specific alerts based on their unique operational needs.
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Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Paessler PRTG
PRTG 500
$1,750
About 50 devices /perpetual license
Perpetual license -Monitor up to 50 devices or more with 500 sensors, based on an average of 10 sensors per device.
Free Trial
LogicMonitor
Free Trial is available
Paessler PRTG
Free Trial is available
Ratings
Meets Requirements
9.0
482
9.2
113
Ease of Use
8.6
488
8.8
113
Ease of Setup
8.6
383
8.5
95
Ease of Admin
8.5
370
8.6
90
Quality of Support
8.9
474
8.5
101
Has the product been a good partner in doing business?
9.0
360
8.7
83
Product Direction (% positive)
9.2
457
9.0
107
Features by Category
Functionality
8.4
200
Not enough data
9.0
213
Not enough data
9.0
209
Not enough data
8.0
206
Not enough data
8.8
200
Not enough data
8.1
188
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
23
Not enough data
9.6
24
Not enough data
8.7
23
Not enough data
8.6
23
Not enough data
8.3
23
Not enough data
8.5
23
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
246
9.3
60
9.0
254
9.1
60
7.6
228
7.6
58
8.8
236
9.1
57
Monitoring - Network Monitoring
8.2
19
8.5
28
7.6
19
8.0
29
8.0
19
8.7
29
Management
8.5
233
8.9
56
8.6
240
8.7
57
Feature Not Available
7.8
55
Analytics - Network Monitoring
6.8
19
7.1
28
6.7
18
6.9
28
Security - Network Monitoring
7.3
19
7.9
28
6.8
19
7.2
27
6.2
17
6.5
28
Network Performance - Network Monitoring
7.4
19
7.0
28
6.5
19
6.4
28
AI Automation - Network Monitoring
6.1
16
4.8
27
5.5
17
4.5
27
5.9
17
4.9
27
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
207
8.7
23
8.2
193
7.8
21
7.9
178
7.5
20
8.6
206
8.9
22
Not enough data
Not enough data
Administration
8.3
191
8.5
23
8.2
175
7.1
20
7.9
170
6.5
21
Not enough data
Not enough data
Analysis
8.0
201
8.3
23
8.4
214
8.5
23
7.7
165
6.7
20
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.7
25
Not enough data
7.7
25
Not enough data
8.7
28
Not enough data
Issue Resolution
8.1
29
Not enough data
8.3
30
Not enough data
8.2
31
Not enough data
Management
8.8
33
Not enough data
9.1
31
Not enough data
8.3
32
Not enough data
Generative AI
5.4
8
Not enough data
5.6
8
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.8
46
Not enough data
9.1
46
Not enough data
8.8
45
Monitoring and Management
Not enough data
8.3
44
Not enough data
7.9
42
Not enough data
8.2
42
Not enough data
9.1
45
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.4
85
Not enough data
8.9
85
Not enough data
8.2
85
Not enough data
Monitoring and Management
7.7
77
Not enough data
8.2
80
Not enough data
8.8
81
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.0
47
Not enough data
9.2
47
Not enough data
8.8
46
Monitoring and Management
Not enough data
8.8
45
Not enough data
7.7
42
Not enough data
8.3
44
Not enough data
9.4
47
Not enough data
9.0
40
Not enough data
8.4
39
Cloud environment support
Not enough data
8.1
33
Not enough data
8.0
35
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
177
9.1
30
8.7
181
8.4
30
8.7
177
8.2
31
7.3
129
5.4
27
Management
8.5
186
8.2
31
8.5
187
8.8
31
8.4
178
8.5
29
8.9
189
8.9
31
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.8
21
Not enough data
8.9
22
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Not enough data
Analysis
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Not enough data
Visualization
8.2
47
Not enough data
8.4
46
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.7
40
9.1
16
8.6
41
8.5
16
8.9
40
9.2
16
7.9
34
6.3
16
9.0
41
9.1
17
Response
8.6
39
9.1
17
8.8
41
8.8
17
8.0
35
8.2
16
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.6
41
8.5
18
8.4
40
8.1
18
Functionality
8.4
36
8.3
18
8.4
34
8.7
18
8.2
38
8.1
18
8.5
39
8.1
19
Alerts management
8.7
32
Not enough data
8.5
32
Not enough data
8.7
33
Not enough data
Monitoring
8.7
33
Not enough data
8.7
33
Not enough data
8.7
32
Not enough data
8.2
32
Not enough data
Automation
7.8
31
Not enough data
7.8
31
Not enough data
Analysis
8.5
33
Not enough data
8.4
32
Not enough data
8.9
33
Not enough data
8.9
32
Not enough data
Issue Resolution
8.6
32
Not enough data
8.3
32
Not enough data
8.2
33
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LogicMonitor and Paessler PRTG are categorized as Enterprise Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Network Monitoring, and Observability Software
Unique Categories
LogicMonitor is categorized as AIOps Platforms, Website Monitoring, ServiceNow Store Apps, Container Monitoring, Log Analysis, and Log Monitoring
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.5%
Computer Software
5.9%
Financial Services
4.5%
Computer & Network Security
4.5%
Telecommunications
3.3%
Other
48.2%
Information Technology and Services
17.6%
Telecommunications
8.0%
Computer & Network Security
5.6%
Higher Education
4.0%
Computer Software
4.0%
Other
60.8%
Most Helpful Reviews
LogicMonitor
Most Helpful Favorable Review
Oscar R.
Verified User in Information Technology and Services
- LogicMonitor Team - Support Responsiveness and ownership - Cutting edge technology - Account Management Team interaction - Great Documentation - Ability to support most if not all types of different infrastructure
Most Helpful Critical Review
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
Paessler PRTG
Most Helpful Favorable Review
Haley R.
Verified User in Construction
Upgrading the software is extremely easy. There is no need to do any command line it is all downloaded and installed locally with the PRTG upgrade wizard. You get a good amount of probes for a great price which really sold us above Solar Winds
Most Helpful Critical Review
Verified User in Information Technology and Services
Beyond a certain number of preconfigured sensors for software, manufacturers, or systems, it quickly becomes a hassle to create custom sensors that are adapted. The whole setup quickly encounters limitations if you are someone who is technically demanding...
Oscar R.
Verified User in Information Technology and Services
- LogicMonitor Team - Support Responsiveness and ownership - Cutting edge technology - Account Management Team interaction - Great Documentation - Ability to support most if not all types of different infrastructure
Haley R.
Verified User in Construction
Upgrading the software is extremely easy. There is no need to do any command line it is all downloaded and installed locally with the PRTG upgrade wizard. You get a good amount of probes for a great price which really sold us above Solar Winds
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
Verified User in Information Technology and Services
Beyond a certain number of preconfigured sensors for software, manufacturers, or systems, it quickly becomes a hassle to create custom sensors that are adapted. The whole setup quickly encounters limitations if you are someone who is technically demanding...
Discussions
LogicMonitor Software is a cloud-based infrastructure monitoring platform that provides comprehensive visibility into the performance and health of IT systems, networks, and applications. It helps organizations proactively manage their IT environments by offering real-time monitoring, alerting, and reporting capabilities.
1 comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
Paessler FAQ
1 comment
GR
The link provided is a URL to the FAQ (Frequently Asked Questions) section of the Paessler website, which is a company known for its network monitoring...Read more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
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