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Compare Lob and Sendoso 
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Mid-Market (63.9% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Lob
Star Rating
(215)4.3 out of 5
Market Segments
Small-Business (60.2% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansSendoso
Star Rating
(1,176)4.5 out of 5
Market Segments
Mid-Market (63.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SendosoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lob excels in "Direct Mail Design" with a score of 8.4, providing a user-friendly interface that allows for easy customization of mail pieces. In contrast, Sendoso also scores 8.4 in this area, but reviewers mention that its design capabilities are more focused on gift and swag options rather than traditional direct mail.
- Reviewers mention that Lob's "CRM & Marketing Automation Integration" is rated at 8.7, highlighting its seamless connection with various CRM systems. On the other hand, Sendoso's integration score is slightly lower at 8.6, with users noting some limitations in connecting with less common CRM platforms.
- Users on G2 report that Lob's "Delivery Speed" is rated at 8.3, which is appreciated for its reliability in getting mail out quickly. However, Sendoso's score of 8.2 indicates that while it is efficient, some users have experienced delays during peak seasons, which can be a concern for time-sensitive campaigns.
- Reviewers say that Lob's "Quality of Support" is rated at 8.7, with many praising the responsiveness and helpfulness of the support team. In contrast, Sendoso has a higher support rating of 9.0, with users mentioning that they appreciate the dedicated account managers who assist with complex campaigns.
- G2 users highlight that Lob's "Ease of Use" is rated at 9.0, making it a preferred choice for small businesses looking for straightforward solutions. Conversely, Sendoso's score of 8.9 is still strong, but some users report a steeper learning curve due to its more extensive feature set.
- Users report that Lob's "Custom Batch Sizes" feature scores an impressive 8.8, allowing for flexibility in sending personalized mailings. Sendoso, while scoring 8.4 in this area, has been noted by reviewers as having more rigid options that may not suit all users' needs for customization.
Featured Products
Sponsored
Gift Baskets Overseas
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Print Fulfillment Services
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PostGrid Print & Mail
(163)
Print Fulfillment Services
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Byteplant Address Validator
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Print Fulfillment Services
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Pricing
Entry-Level Pricing
Lob
DEVELOPER
Free
Per Month
Not ready to purchase yet?
- Test Lob's Print & Mail API with zero commitments
Sendoso
No pricing availableFree Trial
Lob
Free Trial is available
Sendoso
Free Trial is available
Ratings
Meets Requirements
9.0
138
9.0
927
Ease of Use
9.0
141
8.8
939
Ease of Setup
8.9
90
8.6
398
Ease of Admin
9.1
75
8.7
317
Quality of Support
8.7
122
9.0
820
Has the product been a good partner in doing business?
8.6
72
8.9
319
Product Direction (% positive)
7.6
112
8.6
879
Features by Category
Logistics
8.3
63
8.4
151
8.4
48
8.6
164
8.5
47
8.4
130
8.3
74
8.2
192
Testing & Tracking
8.1
55
8.2
101
7.9
70
8.0
157
7.3
39
7.8
91
Agentic AI - Direct Mail Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
7.4
13
Not enough data
7.9
18
Not enough data
Functionality
8.1
23
Not enough data
8.7
23
Not enough data
7.8
15
Not enough data
7.8
12
Not enough data
Platform Basics
Not enough data
8.1
151
Not enough data
7.9
134
Not enough data
8.2
159
Not enough data
8.1
148
Reporting
Not enough data
8.5
172
Not enough data
8.0
137
Platform Additional Functionality
Not enough data
8.3
114
Not enough data
8.4
137
Not enough data
8.6
149
Not enough data
8.3
114
Not enough data
8.2
93
Not enough data
8.5
95
Not enough data
8.1
102
Platform Basics
Not enough data
8.8
364
Not enough data
8.5
313
Platform Data
Not enough data
8.0
271
Platform Additional Functionality
Not enough data
8.1
290
Not enough data
8.1
286
Rewards & Incentives
Not enough data
8.4
150
Not enough data
8.2
154
Not enough data
7.8
149
Not enough data
8.1
146
Not enough data
8.5
151
Not enough data
8.2
150
Not enough data
8.6
150
Not enough data
8.3
148
Not enough data
7.9
139
Agentic AI - Rewards and Incentives
Not enough data
Not enough data
Not enough data
Not enough data
Logistics - Print Fulfillment
7.7
13
Not enough data
7.7
13
Not enough data
Agentic AI - Print Fulfillment Services
Not enough data
Not enough data
Customization - Print Fulfillment
8.2
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lob and Sendoso are categorized as Direct Mail Automation
Unique Categories
Lob is categorized as Print Fulfillment Services and Address Verification
Sendoso is categorized as Account-Based Direct Mail, Promotional Product Management, and Rewards and Incentives
Reviews
Reviewers' Company Size
Lob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sendoso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
13.0%
Real Estate
12.6%
Insurance
9.7%
Computer Software
7.7%
Information Technology and Services
5.3%
Other
51.7%
Computer Software
38.8%
Information Technology and Services
20.0%
Marketing and Advertising
8.9%
Computer & Network Security
3.5%
Financial Services
3.0%
Other
25.9%
Most Helpful Reviews
Lob
Most Helpful Favorable Review
Jason S.
Verified User in Real Estate
Overall, LOB is straightforward to use and automate. In particular, I like that I can hook it up to Zapier and generate mail campaigns from a spreadsheet.
Most Helpful Critical Review
Verified User in Insurance
The search is unbearable. It is a nightmare to search for a specific postal mail you have sent. It gives you the feeling that you cannot trust the results.
Sendoso
Most Helpful Favorable Review
Kathleen M.
Verified User in Computer Software
The best part of Sendoso is that we're able to do everything from one platform: send swag , perishables, e-gifts and more. Another benefit is their ability to integrate with our tech stack; we can integrate with our customer advocacy platform, Salesforce...
Most Helpful Critical Review
Amrita G.
Verified User in Computer Software
There are 2 things that have not gone well with our team's experience with Sendoso: 1) Estimated shipping fees and actual shipping fees can vary a TON. In one instance we spent over $10k in shipping fees to Europe because the actual cost was more than 3x...
Jason S.
Verified User in Real Estate
Overall, LOB is straightforward to use and automate. In particular, I like that I can hook it up to Zapier and generate mail campaigns from a spreadsheet.
Kathleen M.
Verified User in Computer Software
The best part of Sendoso is that we're able to do everything from one platform: send swag , perishables, e-gifts and more. Another benefit is their ability to integrate with our tech stack; we can integrate with our customer advocacy platform, Salesforce...
Verified User in Insurance
The search is unbearable. It is a nightmare to search for a specific postal mail you have sent. It gives you the feeling that you cannot trust the results.
Amrita G.
Verified User in Computer Software
There are 2 things that have not gone well with our team's experience with Sendoso: 1) Estimated shipping fees and actual shipping fees can vary a TON. In one instance we spent over $10k in shipping fees to Europe because the actual cost was more than 3x...
Alternatives
Discussions
Is there a way to print postcards on higher quality cardstock?
2 comments
MP
LOB has an Enterprise tier that does allow for variations to the standard stock quality & sizes, however this would have to be coordinated with them and I...Read more
What does Lob do?
2 comments
IA
We use lob mailing for mailing address validation and print automation. They also have other products.Read more
I need to get tracking information
1 comment
MP
Have you tested your API call outside of Zapier? What tracking info are you missing?Read more
How does the integration with Hubspot work?
3 comments
LM
It's not as extensive as what they have with Salesforce, but the capabilities it does have are reliable and easy to use.Read more
How can I use this to get more engagement from my "upsell-able" customers?
2 comments
JB
Our renewals team will utilize Sendoso to continue to build rapport and craft campaigns tailored to certain 'up-sellable' opportunities. I know my answer is...Read more
Whats the most creative thing you've used sendoso for?
2 comments
JB
We sent out congratulatory boxes to our qualifying sales team for a successful year in outstanding achievement. Read more
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