Introducing G2.ai, the future of software buying.Try now
Compare HubSpot Sales Hub and SuiteCRM 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (67.4% of reviews)
Entry-Level Pricing
$0.00
No pricing available
HubSpot Sales Hub
Star Rating
(12,382)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSuiteCRM
Star Rating
(91)4.2 out of 5
Market Segments
Small-Business (67.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing with a rating of 8.8, while SuiteCRM's rating of 8.3 indicates it may not be as robust in this area. Reviewers mention that HubSpot's email automation features are user-friendly and effective for small businesses.
- Reviewers mention that SuiteCRM shines in Contact & Account Management with a score of 9.0, compared to HubSpot's 8.7. Users on G2 appreciate SuiteCRM's comprehensive contact management capabilities, which allow for better organization and tracking of customer interactions.
- G2 users highlight HubSpot's superior Ease of Use with a score of 8.7, while SuiteCRM's score of 7.9 suggests a steeper learning curve. Users say that HubSpot's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Users report that HubSpot Sales Hub offers better Quality of Support with a rating of 8.6, compared to SuiteCRM's 8.0. Reviewers mention that HubSpot's customer support is responsive and helpful, which is crucial for businesses needing quick assistance.
- Reviewers mention that SuiteCRM provides more flexibility in Customization with a score of 8.6, while HubSpot's score is lower at 8.0. Users appreciate SuiteCRM's ability to tailor the software to their specific business needs, which is a significant advantage for companies with unique requirements.
- Users on G2 highlight HubSpot's strong Lead Management capabilities, scoring 8.8, which matches SuiteCRM's score. However, reviewers say that HubSpot's integration with other marketing tools enhances its lead management effectiveness, making it a preferred choice for many users.
Featured Products
Sponsored
Attio
(22)
CRM
Visit Website
Sponsored
Method CRM
(303)
CRM
Visit Website
Sponsored
SeoToaster CRM Ultimate
CRM
Visit Website
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
SuiteCRM
No pricing availableFree Trial
HubSpot Sales Hub
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.6
9,345
8.7
76
Ease of Use
8.7
9,774
7.9
76
Ease of Setup
8.4
3,813
8.1
35
Ease of Admin
8.6
2,985
8.2
33
Quality of Support
8.6
8,419
8.0
71
Has the product been a good partner in doing business?
8.8
2,941
8.8
32
Product Direction (% positive)
8.7
8,929
8.4
73
Features by Category
Sales Force Automation
8.7
5751
|
Verified
9.0
65
|
Verified
Feature Not Available
Feature Not Available
8.5
5600
|
Verified
8.5
60
|
Verified
8.5
5800
|
Verified
8.4
64
|
Verified
7.8
3920
|
Verified
8.2
54
|
Verified
8.5
4770
|
Verified
8.3
57
|
Verified
7.8
2978
|
Verified
8.2
56
|
Verified
7.9
2886
|
Verified
8.3
57
|
Verified
8.2
2181
8.2
57
|
Verified
Marketing Automation
8.7
5109
|
Verified
8.3
52
|
Verified
8.5
4783
|
Verified
8.0
54
|
Verified
8.8
4913
|
Verified
8.8
58
|
Verified
8.2
4178
|
Verified
Feature Not Available
Customer Support
8.3
3373
|
Verified
8.1
54
|
Verified
8.2
2205
8.0
52
|
Verified
8.5
3036
|
Verified
7.8
55
|
Verified
8.1
3025
|
Verified
7.6
51
|
Verified
8.3
3262
|
Verified
8.0
53
|
Verified
Reporting & Analytics
8.2
5494
|
Verified
8.4
62
|
Verified
8.4
5852
|
Verified
8.3
64
|
Verified
8.0
4034
|
Verified
8.0
57
|
Verified
Mobile & Social
8.0
3560
|
Verified
Feature Not Available
8.1
2215
|
Verified
8.2
46
7.7
3880
|
Verified
8.3
49
|
Verified
Platform
8.1
2660
|
Verified
8.6
36
|
Verified
8.3
2275
|
Verified
8.5
36
|
Verified
8.5
2737
|
Verified
8.8
36
|
Verified
8.2
2048
|
Verified
8.4
32
|
Verified
7.6
1748
8.5
32
|
Verified
8.0
2350
|
Verified
8.6
33
|
Verified
8.7
2743
|
Verified
8.6
35
|
Verified
8.1
1443
7.9
33
|
Verified
Integration
8.4
2072
|
Verified
8.4
33
|
Verified
8.2
2178
|
Verified
7.7
28
|
Verified
8.2
2041
|
Verified
7.7
28
|
Verified
Generative AI
7.4
464
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
501
Not enough data
8.6
597
Not enough data
8.9
625
Not enough data
8.9
632
Not enough data
Organization
9.0
654
Not enough data
8.8
640
Not enough data
8.7
578
Not enough data
Performance Analysis
8.3
532
Not enough data
8.8
641
Not enough data
Sales Analysis
8.5
537
Not enough data
8.7
593
Not enough data
Generative AI
8.1
135
Not enough data
8.2
134
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.8
1430
Not enough data
9.0
1472
Not enough data
8.3
1245
Not enough data
8.2
1149
Not enough data
8.8
1321
Not enough data
8.7
1185
Not enough data
8.6
1112
Not enough data
Repeatability and Reportability
8.6
1285
Not enough data
8.7
1350
Not enough data
8.6
1327
Not enough data
8.2
1202
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.3
1059
Not enough data
8.2
1026
Not enough data
8.2
1017
Not enough data
7.9
897
Not enough data
7.8
845
Not enough data
Generative AI
7.4
307
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.3
274
Not enough data
8.0
242
Not enough data
8.1
252
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.6
217
Not enough data
7.8
227
Not enough data
Generative AI
7.6
87
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.3
474
Not enough data
9.0
669
Not enough data
8.4
537
Not enough data
8.5
526
Not enough data
7.8
438
Not enough data
Branding & Customizatio
8.6
578
Not enough data
8.8
597
Not enough data
8.5
520
Not enough data
Automatic Rules & Configurations
8.7
572
Not enough data
8.9
580
Not enough data
8.5
538
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.0
684
Not enough data
8.2
761
|
Verified
Not enough data
7.7
632
|
Verified
Not enough data
8.4
856
Not enough data
Personalization
8.5
878
Not enough data
8.5
1007
|
Verified
Not enough data
8.8
1106
|
Verified
Not enough data
8.5
901
|
Verified
Not enough data
Administrative
8.6
934
|
Verified
Not enough data
8.5
815
|
Verified
Not enough data
8.4
773
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.7
1958
Not enough data
8.8
1950
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2001
Not enough data
8.9
2002
Not enough data
8.8
2093
Not enough data
Feature Not Available
Not enough data
8.9
2079
Not enough data
Generative AI
7.6
366
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
1224
Not enough data
8.5
1296
Not enough data
8.2
1166
Not enough data
8.7
1420
Not enough data
8.4
1259
Not enough data
Predictive Analytics
8.2
1220
Not enough data
8.2
1180
Not enough data
7.8
1010
Not enough data
8.0
1140
Not enough data
Sales Management
8.8
1433
Not enough data
8.0
1124
Not enough data
8.5
1284
Not enough data
8.9
1495
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.6
1119
Not enough data
8.2
913
Not enough data
8.6
1081
Not enough data
8.7
1111
Not enough data
Contacts
8.7
1186
Not enough data
8.5
1030
Not enough data
8.7
1090
Not enough data
Insights
9.1
1277
Not enough data
8.7
1119
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1024
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
8.4
721
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
733
Not enough data
8.4
719
Not enough data
Analytics
8.5
798
Not enough data
8.5
801
Not enough data
8.5
745
Not enough data
8.3
722
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and SuiteCRM are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, and AI Agents For Business Operations
SuiteCRM is categorized as Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Information Technology and Services
16.3%
Computer Software
9.3%
Telecommunications
7.0%
Internet
5.8%
Accounting
5.8%
Other
55.8%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
SuiteCRM
Most Helpful Favorable Review
Oliver A.
Verified User in Internet
Very simple interface for uses. And very easy to customize.
Most Helpful Critical Review
Keegan M.
Verified User in Biotechnology
From a configurability perspective, there is a software development nuance you'll really need to have to get it off the ground. Wouldn't be for the faint of heart.
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Oliver A.
Verified User in Internet
Very simple interface for uses. And very easy to customize.
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Keegan M.
Verified User in Biotechnology
From a configurability perspective, there is a software development nuance you'll really need to have to get it off the ground. Wouldn't be for the faint of heart.
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
SuiteCRM has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
