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- HubSpot Sales Hub
- Salesforce Sales Cloud
- HubSpot Sales Hub-vs-Salesforce Sales Cloud
Compare HubSpot Sales Hub and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$0.00
$25.00 1 User Per Month
HubSpot Sales Hub
Star Rating
(12,382)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(23,346)4.4 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing with a rating of 8.8, while Salesforce Sales Cloud falls behind at 7.9. Reviewers mention that HubSpot's email tools are intuitive and effective for small businesses looking to engage customers.
- Reviewers mention that HubSpot's Lead Follow-up feature is rated at 9.0, outperforming Salesforce's 8.9. Users say that HubSpot's automation capabilities streamline follow-up processes, making it easier to nurture leads.
- G2 users highlight HubSpot's superior Ease of Use with a score of 8.7 compared to Salesforce's 8.0. Users report that HubSpot's user interface is more straightforward, which is particularly beneficial for small businesses with limited technical resources.
- Users on G2 note that Salesforce Sales Cloud offers robust Opportunity & Pipeline Management with a score of 8.7, matching HubSpot's 8.5. Reviewers mention that Salesforce's advanced analytics and reporting tools provide deeper insights into sales performance.
- Reviewers mention that HubSpot's Customer Support is rated at 8.6, slightly higher than Salesforce's 8.0. Users report that HubSpot's support team is responsive and helpful, which is crucial for small businesses needing quick assistance.
- Users say that HubSpot's Task Management feature scores 8.9, while Salesforce's is at 8.6. Reviewers mention that HubSpot's task management tools are more user-friendly, allowing for better organization and prioritization of sales activities.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
9,345
8.8
13,198
Ease of Use
8.7
9,774
8.1
16,120
Ease of Setup
8.4
3,813
7.8
7,241
Ease of Admin
8.6
2,985
7.9
4,161
Quality of Support
8.6
8,419
8.1
11,470
Has the product been a good partner in doing business?
8.8
2,941
8.3
4,123
Product Direction (% positive)
8.7
8,929
8.2
12,873
Features by Category
Sales Force Automation
8.7
5751
|
Verified
8.8
9139
|
Verified
Feature Not Available
8.2
6088
|
Verified
8.5
5600
|
Verified
8.7
8866
|
Verified
8.5
5800
|
Verified
8.3
9126
|
Verified
7.8
3920
|
Verified
8.0
7015
|
Verified
8.5
4770
|
Verified
8.2
7311
|
Verified
7.8
2978
|
Verified
8.0
6453
|
Verified
7.9
2886
|
Verified
8.1
6353
|
Verified
8.2
2181
8.3
7108
|
Verified
Marketing Automation
8.7
5109
|
Verified
7.9
6371
|
Verified
8.5
4783
|
Verified
8.1
6695
|
Verified
8.8
4913
|
Verified
8.5
7713
|
Verified
8.2
4178
|
Verified
7.9
5139
Customer Support
8.3
3373
|
Verified
8.3
6521
|
Verified
8.2
2205
8.1
6098
|
Verified
8.5
3036
|
Verified
8.2
6494
|
Verified
8.1
3025
|
Verified
8.0
5215
|
Verified
8.3
3262
|
Verified
8.2
5708
|
Verified
Reporting & Analytics
8.2
5494
|
Verified
8.5
8655
|
Verified
8.4
5852
|
Verified
8.5
8841
|
Verified
8.0
4034
|
Verified
8.2
7153
|
Verified
Mobile & Social
8.0
3560
|
Verified
7.9
5345
|
Verified
8.1
2215
|
Verified
7.8
4976
|
Verified
7.7
3880
|
Verified
7.7
5824
|
Verified
Platform
8.1
2660
|
Verified
8.5
3331
|
Verified
8.3
2275
|
Verified
8.5
3336
|
Verified
8.5
2737
|
Verified
8.6
3361
|
Verified
8.2
2048
|
Verified
8.4
2643
|
Verified
7.6
1748
8.5
2916
|
Verified
8.0
2350
|
Verified
8.1
2943
|
Verified
8.7
2743
|
Verified
8.7
3342
|
Verified
8.1
1443
8.1
2783
Integration
8.4
2072
|
Verified
8.5
2381
|
Verified
8.2
2178
|
Verified
8.5
2835
|
Verified
8.2
2041
|
Verified
8.5
2682
|
Verified
Generative AI
7.4
464
7.5
640
Agentic AI - CRM
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
501
8.5
246
8.6
597
8.7
266
8.9
625
8.7
288
8.9
632
8.6
265
Organization
9.0
654
8.9
324
8.8
640
8.8
316
8.7
578
8.8
309
Performance Analysis
8.3
532
8.4
259
8.8
641
8.8
281
Sales Analysis
8.5
537
8.4
260
8.7
593
8.7
274
Generative AI
8.1
135
8.3
97
8.2
134
8.2
97
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.8
1430
8.6
429
9.0
1472
8.4
420
8.3
1245
8.0
376
8.2
1149
8.0
371
8.8
1321
8.8
429
8.7
1185
8.3
377
8.6
1112
8.5
392
Repeatability and Reportability
8.6
1285
8.3
393
8.7
1350
8.6
412
8.6
1327
8.7
408
8.2
1202
8.3
394
Feature Not Available
7.6
327
AI and Automation
8.3
1059
8.5
373
8.2
1026
8.3
383
8.2
1017
8.2
342
7.9
897
7.9
345
7.8
845
7.7
328
Generative AI
7.4
307
7.1
181
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.3
274
8.7
120
8.0
242
8.5
124
8.1
252
8.6
119
Feature Not Available
8.9
119
Agent Performance Management
Feature Not Available
8.7
129
7.6
217
8.6
113
7.8
227
8.7
129
Generative AI
7.6
87
8.2
45
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
43
Not enough data
8.3
44
Not enough data
8.8
44
Not enough data
8.7
41
Not enough data
8.3
42
Not enough data
8.4
36
Not enough data
8.1
37
CRM Data Enrichment
Not enough data
8.0
42
Not enough data
8.3
41
Not enough data
8.0
39
Not enough data
7.9
42
Not enough data
8.7
36
Account Management
Not enough data
8.3
43
Not enough data
7.9
43
Not enough data
8.0
40
Not enough data
8.2
39
Not enough data
8.6
36
Not enough data
8.3
36
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.3
474
8.1
125
9.0
669
8.5
125
8.4
537
8.0
126
8.5
526
8.0
124
7.8
438
8.8
126
Branding & Customizatio
8.6
578
8.1
121
8.8
597
8.2
125
8.5
520
8.3
123
Automatic Rules & Configurations
8.7
572
8.3
124
8.9
580
8.2
124
8.5
538
7.9
127
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
Not enough data
8.3
117
Not enough data
8.4
108
Not enough data
8.3
113
Not enough data
8.6
113
Not enough data
8.5
112
Not enough data
8.7
111
Not enough data
8.0
109
Territory Management - Sales Planning
Not enough data
8.5
110
Not enough data
8.3
115
Quota & Capacity Management - Sales Planning
Not enough data
8.2
112
Not enough data
8.2
119
Not enough data
8.3
113
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
8.9
390
Not enough data
8.9
394
Not enough data
8.6
376
Discovery
Not enough data
8.9
397
Not enough data
8.6
392
Not enough data
8.6
374
Management
Not enough data
8.5
364
Not enough data
8.7
382
Platform
Not enough data
8.6
374
Not enough data
8.6
374
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.0
684
8.1
352
8.2
761
|
Verified
8.3
418
7.7
632
|
Verified
7.9
354
8.4
856
8.5
432
Personalization
8.5
878
8.6
395
8.5
1007
|
Verified
8.8
475
8.8
1106
|
Verified
8.9
506
8.5
901
|
Verified
8.6
453
Administrative
8.6
934
|
Verified
8.7
479
8.5
815
|
Verified
8.5
445
8.4
773
8.3
428
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.7
1958
8.3
503
8.8
1950
8.4
511
Feature Not Available
8.3
524
Customizations
8.8
2001
8.7
554
8.9
2002
8.5
522
8.8
2093
8.5
559
Feature Not Available
8.3
504
8.9
2079
8.4
531
Generative AI
7.6
366
7.4
230
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
1224
8.5
875
8.5
1296
8.7
907
8.2
1166
8.3
810
8.7
1420
8.7
935
8.4
1259
8.6
872
Predictive Analytics
8.2
1220
8.4
851
8.2
1180
8.6
867
7.8
1010
8.1
766
8.0
1140
8.3
808
Sales Management
8.8
1433
8.7
897
8.0
1124
8.1
772
8.5
1284
8.6
890
8.9
1495
8.8
958
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.6
1119
8.7
142
8.2
913
8.5
134
8.6
1081
8.8
143
8.7
1111
8.8
139
Contacts
8.7
1186
8.8
136
8.5
1030
8.7
138
8.7
1090
8.8
140
Insights
9.1
1277
9.1
144
8.7
1119
8.8
142
Feature Not Available
8.3
137
Feature Not Available
8.5
148
8.4
1024
8.4
143
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.8
234
Not enough data
8.8
227
Not enough data
8.5
188
Not enough data
8.4
224
Feedback
Not enough data
8.7
216
Not enough data
8.6
213
Not enough data
8.5
193
Not enough data
8.6
183
Not enough data
8.8
207
Not enough data
8.8
208
Not enough data
8.7
180
Generative AI
Not enough data
7.1
52
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
8.4
721
8.3
316
Feature Not Available
8.1
306
Feature Not Available
8.2
291
8.3
733
8.5
282
8.4
719
8.3
300
Analytics
8.5
798
8.7
307
8.5
801
8.4
306
8.5
745
8.4
189
8.3
722
8.3
314
Presentation
Feature Not Available
7.4
179
Feature Not Available
7.4
178
Feature Not Available
7.3
169
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Salesforce Sales Cloud are categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Visitor Identification and AI Agents For Business Operations
Salesforce Sales Cloud is categorized as Sales Planning, Sales Coaching, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Computer Software
14.0%
Information Technology and Services
11.9%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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