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Compare HubSpot Sales Hub and OpenCRM 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (62.9% of reviews)
Entry-Level Pricing
$0.00
£33 Month/User
HubSpot Sales Hub
Star Rating
(12,394)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansOpenCRM
Star Rating
(37)4.3 out of 5
Market Segments
Small-Business (62.9% of reviews)
Entry-Level Pricing
£33 Month/User
Learn more about OpenCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing with a score of 8.8, while OpenCRM falls short with a score of 7.6. Reviewers mention that HubSpot's email templates and automation features are particularly user-friendly and effective for small businesses.
- Reviewers mention that OpenCRM shines in Customer Support, scoring 9.0 compared to HubSpot's 8.2. Users on G2 appreciate OpenCRM's responsive support portal and comprehensive knowledge base, which they find helpful for troubleshooting and guidance.
- G2 users highlight HubSpot's superior Lead Management capabilities, scoring 8.8, while OpenCRM scores 8.6. Users say that HubSpot's lead tracking and nurturing features are robust, making it easier to convert leads into customers.
- Users report that OpenCRM offers better Customer Contract Management with a score of 9.2, compared to HubSpot's 8.2. Reviewers mention that OpenCRM's contract features are more intuitive and provide better visibility into contract statuses.
- Reviewers mention that HubSpot Sales Hub has a more flexible Pricing Structure, with a free entry-level option, while OpenCRM starts at £33 per month per user. Users appreciate the accessibility of HubSpot for small businesses just starting out.
- Users on G2 report that HubSpot's Sales Force Automation features, particularly in Opportunity & Pipeline Management, are highly rated at 8.5, matching OpenCRM's score. However, users say that HubSpot's interface is more visually appealing and easier to navigate, enhancing the overall user experience.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
OpenCRM
Per User Pricing Model
£33 Month/User
Our per user monthly fee will give you access to the whole of OpenCRM. No restrictions and no hidden costs.
Here's what you'll get:
All Features & Functionality -
User Permissions -
2TB File Storage -
EU Data Centres -
Great Customer Service -
UK Based Team -
Unlimited Custom Fields -
Nightly Backups.
Free Trial
HubSpot Sales Hub
Free Trial is available
OpenCRM
No trial information availableRatings
Meets Requirements
8.6
9,360
8.6
30
Ease of Use
8.7
9,788
8.9
30
Ease of Setup
8.4
3,826
8.1
13
Ease of Admin
8.6
2,992
8.2
14
Quality of Support
8.6
8,433
9.3
28
Has the product been a good partner in doing business?
8.8
2,948
9.0
13
Product Direction (% positive)
8.7
8,944
10.0
30
Features by Category
Sales Force Automation
8.7
5759
|
Verified
9.3
16
|
Verified
Feature Not Available
7.7
10
|
Verified
8.5
5608
|
Verified
8.5
11
|
Verified
8.5
5808
|
Verified
8.6
14
|
Verified
7.8
3928
|
Verified
8.3
9
|
Verified
8.5
4778
|
Verified
8.5
12
|
Verified
7.8
2986
|
Verified
8.5
11
|
Verified
7.9
2894
|
Verified
8.5
11
|
Verified
8.2
2189
9.2
8
Marketing Automation
8.7
5117
|
Verified
7.6
12
|
Verified
8.5
4791
|
Verified
8.0
10
|
Verified
8.8
4921
|
Verified
8.6
11
|
Verified
8.2
4185
|
Verified
8.0
10
|
Verified
Customer Support
8.3
3381
|
Verified
8.8
12
|
Verified
8.2
2213
9.0
13
|
Verified
8.5
3044
|
Verified
8.3
12
|
Verified
8.1
3033
|
Verified
8.8
8
|
Verified
8.3
3269
|
Verified
8.2
13
|
Verified
Reporting & Analytics
8.2
5502
|
Verified
7.9
15
|
Verified
8.4
5860
|
Verified
8.8
14
|
Verified
8.0
4042
|
Verified
8.6
7
Mobile & Social
8.0
3567
|
Verified
Feature Not Available
8.1
2222
|
Verified
7.1
7
|
Verified
7.7
3887
|
Verified
8.5
11
|
Verified
Platform
8.1
2668
|
Verified
8.8
12
|
Verified
8.3
2283
|
Verified
8.0
11
|
Verified
8.5
2744
|
Verified
7.6
12
|
Verified
8.2
2055
|
Verified
8.7
9
7.6
1756
7.7
5
|
Verified
8.0
2358
|
Verified
8.0
10
|
Verified
8.7
2751
|
Verified
9.2
12
|
Verified
8.1
1451
6.7
8
|
Verified
Integration
8.4
2079
|
Verified
8.0
10
|
Verified
8.2
2185
|
Verified
Not enough data
8.2
2048
|
Verified
Not enough data
Generative AI
7.4
471
Not enough data
Agentic AI - CRM
7.3
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.1
13
Not enough data
7.1
13
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
501
Not enough data
8.6
597
Not enough data
8.9
625
Not enough data
8.9
632
Not enough data
Organization
9.0
654
Not enough data
8.8
640
Not enough data
8.7
578
Not enough data
Performance Analysis
8.3
532
Not enough data
8.8
641
Not enough data
Sales Analysis
8.5
537
Not enough data
8.7
593
Not enough data
Generative AI
8.1
135
Not enough data
8.2
134
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.8
1443
Not enough data
9.0
1485
Not enough data
8.3
1258
Not enough data
8.2
1161
Not enough data
8.8
1334
Not enough data
8.7
1198
Not enough data
8.6
1125
Not enough data
Repeatability and Reportability
8.6
1298
Not enough data
8.7
1363
Not enough data
8.6
1340
Not enough data
8.2
1215
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.3
1072
Not enough data
8.2
1039
Not enough data
8.2
1030
Not enough data
7.9
910
Not enough data
7.7
858
Not enough data
Generative AI
7.4
320
Not enough data
Agentic AI - Sales Engagement
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.1
12
Not enough data
7.4
12
Not enough data
Call Analytics
8.3
277
Not enough data
8.0
245
Not enough data
8.1
255
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.6
220
Not enough data
7.8
230
Not enough data
Generative AI
7.6
90
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.3
478
Not enough data
9.0
673
Not enough data
8.4
541
Not enough data
8.4
530
Not enough data
7.7
442
Not enough data
Branding & Customizatio
8.6
582
Not enough data
8.8
601
Not enough data
8.4
524
Not enough data
Automatic Rules & Configurations
8.7
576
Not enough data
8.9
584
Not enough data
8.5
542
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Incentives
8.0
690
Not enough data
8.2
767
|
Verified
Not enough data
7.7
638
|
Verified
Not enough data
8.4
862
Not enough data
Personalization
8.5
884
Not enough data
8.5
1013
|
Verified
Not enough data
8.8
1112
|
Verified
Not enough data
8.5
907
|
Verified
Not enough data
Administrative
8.6
940
|
Verified
Not enough data
8.5
821
|
Verified
Not enough data
8.4
779
Not enough data
Agentic AI - Email Tracking
6.3
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
5.8
8
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
5.8
8
Not enough data
Analytics
8.7
1964
Not enough data
8.8
1956
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2007
Not enough data
8.9
2008
Not enough data
8.8
2099
Not enough data
Feature Not Available
Not enough data
8.9
2085
Not enough data
Generative AI
7.6
372
Not enough data
Agentic AI - Sales Analytics
6.7
7
Not enough data
6.4
7
Not enough data
7.4
7
Not enough data
7.6
7
Not enough data
6.9
7
Not enough data
Data Sourcing
8.4
1229
Not enough data
8.5
1301
Not enough data
8.2
1170
Not enough data
8.6
1425
Not enough data
8.4
1264
Not enough data
Predictive Analytics
8.2
1224
Not enough data
8.2
1184
Not enough data
7.8
1014
Not enough data
8.0
1144
Not enough data
Sales Management
8.8
1437
Not enough data
8.0
1129
Not enough data
8.4
1288
Not enough data
8.9
1499
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.6
1121
Not enough data
8.1
914
Not enough data
8.6
1083
Not enough data
8.7
1113
Not enough data
Not enough data
Not enough data
Contacts
8.7
1188
Not enough data
8.5
1033
Not enough data
8.7
1093
Not enough data
Insights
9.1
1280
Not enough data
8.7
1122
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1027
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
8.4
725
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
737
Not enough data
8.4
723
Not enough data
Analytics
8.5
802
Not enough data
8.5
805
Not enough data
8.5
749
Not enough data
8.3
726
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and OpenCRM are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, and AI Agents For Business Operations
OpenCRM has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Information Technology and Services
17.1%
Telecommunications
8.6%
Manufacturing
5.7%
Medical Devices
5.7%
Marketing and Advertising
5.7%
Other
57.1%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
OpenCRM
Most Helpful Favorable Review
Verified User in Information Technology and Services
Craddle to Grave journey is very easy to navigate.
Most Helpful Critical Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User in Information Technology and Services
Craddle to Grave journey is very easy to navigate.
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
How can I uninstall this software?
1 comment
AT
This is a cloud based solution that you access via your browser. It does not need to be installed or uninstalled.Read more
Graph Analysis
1 comment
AT
Yes. You can use OpenCRM reports to build graphs that can then be placed on your dashboard or exported as part of a pdf.Read more
What is OpenCRM used for?
1 comment
PD
OpenCRM is used to manage customer relationships, including sales, marketing, customer support, and project management. It helps businesses track...Read more
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