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Compare HubSpot Sales Hub and Insightly CRM 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (73.1% of reviews)
Entry-Level Pricing
$0.00
$29/ user, per month (billed annually)
HubSpot Sales Hub
Star Rating
(12,394)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansInsightly CRM
Star Rating
(922)4.2 out of 5
Market Segments
Small-Business (73.1% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Insightly CRM excels in Contact & Account Management with a score of 8.4, while HubSpot Sales Hub slightly outperforms it with a score of 8.7, indicating that HubSpot offers more robust features for managing customer relationships.
- Reviewers mention that HubSpot Sales Hub shines in Email Marketing, scoring 8.8 compared to Insightly's 7.6. This suggests that HubSpot provides more effective tools for creating and managing email campaigns.
- G2 users highlight that Insightly CRM has a strong Product Catalog feature with a score of 9.2, which is significantly higher than HubSpot's offerings, indicating that Insightly may be better suited for businesses that require detailed product management.
- Users on G2 report that HubSpot Sales Hub's Lead Management capabilities are superior, scoring 8.8 compared to Insightly's 8.1, suggesting that HubSpot provides more comprehensive tools for tracking and nurturing leads.
- Reviewers say that HubSpot Sales Hub offers better Customer Support features, with a score of 8.4 for Case Management, compared to Insightly's 7.8, indicating that users may find more responsive and effective support with HubSpot.
- Users report that Insightly CRM's Task Management features score 8.1, while HubSpot's score of 8.5 suggests a more streamlined approach to managing tasks and activities, which can enhance productivity for sales teams.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
HubSpot Sales Hub
Free Trial is available
Insightly CRM
Free Trial is available
Ratings
Meets Requirements
8.6
9,360
8.2
780
Ease of Use
8.7
9,788
8.4
785
Ease of Setup
8.4
3,826
8.3
341
Ease of Admin
8.6
2,992
8.5
335
Quality of Support
8.6
8,433
8.0
667
Has the product been a good partner in doing business?
8.8
2,948
8.5
320
Product Direction (% positive)
8.7
8,944
7.9
755
Features by Category
Sales Force Automation
8.7
5759
|
Verified
8.5
612
|
Verified
Feature Not Available
Feature Not Available
8.5
5608
|
Verified
8.2
587
|
Verified
8.5
5808
|
Verified
8.1
615
|
Verified
7.8
3928
|
Verified
7.5
341
|
Verified
8.5
4778
|
Verified
8.0
444
|
Verified
7.8
2986
|
Verified
7.5
330
|
Verified
7.9
2894
|
Verified
7.6
340
|
Verified
8.2
2189
8.0
414
|
Verified
Marketing Automation
8.7
5117
|
Verified
7.6
398
|
Verified
8.5
4791
|
Verified
Feature Not Available
8.8
4921
|
Verified
8.1
515
|
Verified
8.2
4185
|
Verified
7.5
331
|
Verified
Customer Support
8.3
3381
|
Verified
7.8
385
8.2
2213
7.8
390
8.5
3044
|
Verified
7.9
450
8.1
3033
|
Verified
7.6
316
|
Verified
8.3
3269
|
Verified
7.8
352
Reporting & Analytics
8.2
5502
|
Verified
7.9
517
|
Verified
8.4
5860
|
Verified
7.9
540
|
Verified
8.0
4042
|
Verified
7.6
378
|
Verified
Mobile & Social
8.0
3567
|
Verified
7.8
347
|
Verified
8.1
2222
|
Verified
7.8
343
|
Verified
7.7
3887
|
Verified
7.8
407
|
Verified
Platform
8.1
2668
|
Verified
8.0
310
|
Verified
8.3
2283
|
Verified
8.1
305
|
Verified
8.5
2744
|
Verified
8.4
316
|
Verified
8.2
2055
|
Verified
8.0
210
|
Verified
7.6
1756
7.3
83
8.0
2358
|
Verified
7.6
245
|
Verified
8.7
2751
|
Verified
8.3
316
|
Verified
8.1
1451
7.6
210
|
Verified
Integration
8.4
2079
|
Verified
8.0
283
|
Verified
8.2
2185
|
Verified
7.7
232
|
Verified
8.2
2048
|
Verified
7.3
220
|
Verified
Generative AI
7.4
471
6.6
20
Agentic AI - CRM
7.3
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.1
13
Not enough data
7.1
13
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
501
Not enough data
8.6
597
Not enough data
8.9
625
Not enough data
8.9
632
Not enough data
Organization
9.0
654
Not enough data
8.8
640
Not enough data
8.7
578
Not enough data
Performance Analysis
8.3
532
Not enough data
8.8
641
Not enough data
Sales Analysis
8.5
537
Not enough data
8.7
593
Not enough data
Generative AI
8.1
135
Not enough data
8.2
134
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.8
1443
Not enough data
9.0
1485
Not enough data
8.3
1258
Not enough data
8.2
1161
Not enough data
8.8
1334
Not enough data
8.7
1198
Not enough data
8.6
1125
Not enough data
Repeatability and Reportability
8.6
1298
Not enough data
8.7
1363
Not enough data
8.6
1340
Not enough data
8.2
1215
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.3
1072
Not enough data
8.2
1039
Not enough data
8.2
1030
Not enough data
7.9
910
Not enough data
7.7
858
Not enough data
Generative AI
7.4
320
Not enough data
Agentic AI - Sales Engagement
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.1
12
Not enough data
7.4
12
Not enough data
Call Analytics
8.3
277
Not enough data
8.0
245
Not enough data
8.1
255
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.6
220
Not enough data
7.8
230
Not enough data
Generative AI
7.6
90
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.3
478
Not enough data
9.0
673
Not enough data
8.4
541
Not enough data
8.4
530
Not enough data
7.7
442
Not enough data
Branding & Customizatio
8.6
582
Not enough data
8.8
601
Not enough data
8.4
524
Not enough data
Automatic Rules & Configurations
8.7
576
Not enough data
8.9
584
Not enough data
8.5
542
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Incentives
8.0
690
Not enough data
8.2
767
|
Verified
Not enough data
7.7
638
|
Verified
Not enough data
8.4
862
Not enough data
Personalization
8.5
884
Not enough data
8.5
1013
|
Verified
Not enough data
8.8
1112
|
Verified
Not enough data
8.5
907
|
Verified
Not enough data
Administrative
8.6
940
|
Verified
Not enough data
8.5
821
|
Verified
Not enough data
8.4
779
Not enough data
Agentic AI - Email Tracking
6.3
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
5.8
8
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
5.8
8
Not enough data
Analytics
8.7
1964
Not enough data
8.8
1956
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2007
Not enough data
8.9
2008
Not enough data
8.8
2099
Not enough data
Feature Not Available
Not enough data
8.9
2085
Not enough data
Generative AI
7.6
372
Not enough data
Agentic AI - Sales Analytics
6.7
7
Not enough data
6.4
7
Not enough data
7.4
7
Not enough data
7.6
7
Not enough data
6.9
7
Not enough data
Data Sourcing
8.4
1229
8.3
31
8.5
1301
8.6
39
8.2
1170
8.4
31
8.6
1425
8.8
36
8.4
1264
8.0
32
Predictive Analytics
8.2
1224
8.1
33
8.2
1184
8.1
34
7.8
1014
8.2
29
8.0
1144
8.0
31
Sales Management
8.8
1437
8.5
34
8.0
1129
8.1
27
8.4
1288
8.9
29
8.9
1499
8.8
36
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.6
1121
Not enough data
8.1
914
Not enough data
8.6
1083
Not enough data
8.7
1113
Not enough data
Not enough data
Not enough data
Contacts
8.7
1188
Not enough data
8.5
1033
Not enough data
8.7
1093
Not enough data
Insights
9.1
1280
Not enough data
8.7
1122
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1027
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
8.4
725
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
737
Not enough data
8.4
723
Not enough data
Analytics
8.5
802
Not enough data
8.5
805
Not enough data
8.5
749
Not enough data
8.3
726
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Insightly CRM are categorized as Sales Analytics and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, and AI Agents For Business Operations
Insightly CRM has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Marketing and Advertising
10.0%
Information Technology and Services
6.1%
Construction
4.7%
Computer Software
4.1%
Financial Services
4.0%
Other
71.2%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Insightly CRM
Most Helpful Favorable Review
Ruban K.
Verified User in Accounting
Add opportunity => add task => create organizations => add contacts => create projects => set pipe lines => synchronize emails is what Insightly can do for you. It looks very simple at first. I tried Insightly for Google apps and hence the Google...
Most Helpful Critical Review
Verified User in Consumer Services
The customer support. There is 0. Our account expired earlier this month and I lost all data that was housed in this CRM for over 5 years. I have been calling for 3 days straight up to 14 times a day without a single response. When I submit a support...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Ruban K.
Verified User in Accounting
Add opportunity => add task => create organizations => add contacts => create projects => set pipe lines => synchronize emails is what Insightly can do for you. It looks very simple at first. I tried Insightly for Google apps and hence the Google...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Verified User in Consumer Services
The customer support. There is 0. Our account expired earlier this month and I lost all data that was housed in this CRM for over 5 years. I have been calling for 3 days straight up to 14 times a day without a single response. When I submit a support...
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best of linking email to insightly?
2 comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 comment
CL
Insightly has integration capabilities with MailChimp.Read more
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