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Compare Holded and Zoho CRM 
At a Glance
Market Segments
Small-Business (85.7% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
€0.00
Free
Holded
Star Rating
(22)4.2 out of 5
Market Segments
Small-Business (85.7% of reviews)
Entry-Level Pricing
€0.00
Browse all 4 pricing plansZoho CRM
Star Rating
(2,795)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
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Holded vs Zoho CRM
When assessing the two solutions, reviewers found Holded easier to use, set up, and administer. Reviewers also preferred doing business with Holded overall.
- Reviewers felt that Zoho CRM meets the needs of their business better than Holded.
- When comparing quality of ongoing product support, reviewers felt that Zoho CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Holded over Zoho CRM.
Pricing
Entry-Level Pricing
Holded
Free
€0.00
Get started with Holded
- 30 invoices per year
- 5 free scans per year
- 1 user + accountant
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Holded
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.3
18
8.4
2,375
Ease of Use
8.7
18
8.3
2,386
Ease of Setup
8.2
10
7.8
1,114
Ease of Admin
8.3
9
8.0
994
Quality of Support
7.4
18
7.6
2,175
Has the product been a good partner in doing business?
8.5
9
8.0
971
Product Direction (% positive)
8.7
18
8.0
2,310
Features by Category
Sales Force Automation
Not enough data
8.5
1538
|
Verified
Not enough data
8.2
798
|
Verified
Not enough data
8.2
1462
|
Verified
Not enough data
8.1
1546
|
Verified
Not enough data
7.8
1113
|
Verified
Not enough data
8.3
595
|
Verified
Not enough data
7.9
1143
|
Verified
Not enough data
7.9
1129
|
Verified
Not enough data
8.2
1243
|
Verified
Marketing Automation
Not enough data
8.0
1265
|
Verified
Not enough data
7.9
1228
|
Verified
Not enough data
8.3
1440
|
Verified
Not enough data
7.9
1057
|
Verified
Customer Support
Not enough data
8.0
1127
|
Verified
Not enough data
7.8
1130
|
Verified
Not enough data
7.9
1165
|
Verified
Not enough data
7.7
1001
|
Verified
Not enough data
8.0
1043
|
Verified
Reporting & Analytics
Not enough data
8.1
1423
|
Verified
Not enough data
8.2
1480
|
Verified
Not enough data
8.0
981
|
Verified
Mobile & Social
Not enough data
8.0
1012
|
Verified
Not enough data
8.0
1024
|
Verified
Not enough data
8.0
1128
|
Verified
Platform
Not enough data
8.1
776
|
Verified
Not enough data
8.1
752
|
Verified
Not enough data
8.4
781
|
Verified
Not enough data
8.0
574
|
Verified
Not enough data
7.7
476
|
Verified
Not enough data
8.0
648
|
Verified
Not enough data
8.3
767
|
Verified
Not enough data
8.0
595
|
Verified
Integration
Not enough data
8.3
588
|
Verified
Not enough data
8.0
570
|
Verified
Not enough data
7.9
539
|
Verified
Generative AI
Not enough data
8.3
116
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
50
Not enough data
8.3
46
Not enough data
8.4
51
Pricing
Not enough data
8.1
52
Not enough data
7.7
47
Not enough data
8.1
46
Not enough data
8.3
49
Not enough data
8.6
49
Not enough data
8.5
47
Quoting
Not enough data
8.3
49
Not enough data
8.2
43
Not enough data
8.1
44
Not enough data
8.1
46
Not enough data
8.4
43
Admin
Not enough data
8.2
74
Not enough data
7.5
69
Not enough data
8.1
72
Not enough data
8.2
69
Channels
Not enough data
8.1
48
Not enough data
7.7
44
Not enough data
8.1
41
Platform
Not enough data
8.3
74
Not enough data
8.0
70
Not enough data
7.8
64
Not enough data
8.4
75
Not enough data
8.3
77
Not enough data
8.3
6
Generative AI - cpq
Not enough data
6.7
6
Not enough data
6.7
6
Not enough data
6.9
6
General Ledger
8.3
14
Not enough data
8.0
14
Not enough data
8.2
13
Not enough data
Accounts Receivable
8.5
14
Not enough data
8.7
14
Not enough data
8.6
14
Not enough data
Accounts Payable
8.6
13
Not enough data
8.4
15
Not enough data
8.6
12
Not enough data
Other Functionality
8.2
13
Not enough data
8.6
13
Not enough data
8.1
13
Not enough data
7.6
12
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.7
10
Not enough data
Reporting & Analytics
8.6
14
Not enough data
8.7
15
Not enough data
8.3
14
Not enough data
9.0
14
Not enough data
Platform
8.6
15
Not enough data
8.5
13
Not enough data
8.7
14
Not enough data
8.9
12
Not enough data
8.6
15
Not enough data
8.8
14
Not enough data
Integration
8.8
13
Not enough data
8.2
12
Not enough data
8.7
14
Not enough data
Cash Flow
8.5
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
Budgeting & Forecasting
8.3
14
Not enough data
8.3
12
Not enough data
7.7
11
Not enough data
8.0
11
Not enough data
Revenue
8.3
12
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
Payroll
8.3
7
Not enough data
8.6
7
Not enough data
8.1
8
Not enough data
8.6
7
Not enough data
AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.9
17
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.8
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.8
67
|
Verified
Not enough data
8.9
67
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
69
Not enough data
8.8
70
Not enough data
8.8
70
Not enough data
8.9
70
Organization
Not enough data
8.6
71
Not enough data
8.4
70
Not enough data
8.6
70
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
72
Sales Analysis
Not enough data
8.4
66
Not enough data
8.5
70
Generative AI
Not enough data
8.3
24
Not enough data
8.1
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
133
Not enough data
8.8
130
Not enough data
8.2
120
Not enough data
8.1
115
Not enough data
8.8
128
Not enough data
8.8
128
Not enough data
8.4
122
Repeatability and Reportability
Not enough data
8.4
120
Not enough data
8.5
124
Not enough data
8.5
117
Not enough data
8.1
113
Not enough data
7.9
96
AI and Automation
Not enough data
8.3
121
Not enough data
8.5
120
Not enough data
8.2
116
Not enough data
8.1
108
Not enough data
7.8
102
Generative AI
Not enough data
7.8
44
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
8.3
42
Not enough data
8.3
41
Not enough data
8.3
43
Contracts
Not enough data
8.3
41
Not enough data
8.2
38
Not enough data
8.3
41
Revenue
Not enough data
8.5
42
Not enough data
8.5
41
Not enough data
8.5
38
Invoice Generation
7.4
11
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
Invoice Processing
8.5
8
Not enough data
8.0
9
Not enough data
8.0
10
Not enough data
7.5
10
Not enough data
Analytics
7.9
11
Not enough data
7.8
9
Not enough data
8.7
9
Not enough data
7.8
10
Not enough data
Integration
7.5
10
Not enough data
7.7
11
Not enough data
7.4
11
Not enough data
7.8
10
Not enough data
Platform Basics
Not enough data
8.4
86
Not enough data
8.6
81
Not enough data
8.5
85
Not enough data
8.5
77
Not enough data
8.7
44
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Content
Not enough data
8.9
69
Not enough data
8.6
66
Not enough data
8.5
66
Not enough data
8.6
67
Not enough data
8.6
65
Collaboration
Not enough data
8.7
66
Not enough data
8.5
68
Not enough data
9.0
70
Not enough data
8.9
73
Not enough data
8.6
67
Not enough data
8.6
65
Bill Generation
8.5
8
Not enough data
8.3
8
Not enough data
9.0
7
Not enough data
Bill Processing
9.0
8
Not enough data
8.6
6
Not enough data
9.2
8
Not enough data
Integration
9.4
6
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
Lead Monitoring
Not enough data
9.2
12
Not enough data
8.9
12
Not enough data
8.8
12
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
8.9
12
Analytics
Not enough data
9.6
12
Not enough data
9.2
12
Customization
Not enough data
9.3
12
Not enough data
9.0
12
Not enough data
8.8
12
Not enough data
8.9
12
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.3
8
Discovery
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.5
8
Management
Not enough data
8.8
8
Not enough data
8.5
8
Platform
Not enough data
8.5
8
Not enough data
8.8
8
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.2
132
|
Verified
Not enough data
8.4
139
|
Verified
Not enough data
8.0
131
|
Verified
Not enough data
8.4
140
|
Verified
Personalization
Not enough data
8.5
156
|
Verified
Not enough data
8.6
157
|
Verified
Not enough data
8.6
163
|
Verified
Not enough data
8.4
150
|
Verified
Administrative
Not enough data
8.4
149
|
Verified
Not enough data
8.5
152
|
Verified
Not enough data
8.3
140
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
110
Not enough data
8.4
116
Not enough data
8.4
117
Customizations
Not enough data
8.7
122
Not enough data
8.7
119
Not enough data
8.7
119
Not enough data
8.7
115
Not enough data
8.5
120
Generative AI
Not enough data
8.2
32
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.2
113
Not enough data
8.3
117
Not enough data
8.2
111
Not enough data
8.5
122
Not enough data
8.5
114
Predictive Analytics
Not enough data
8.5
114
Not enough data
8.3
107
Not enough data
7.9
94
Not enough data
8.1
100
Sales Management
Not enough data
8.4
120
Not enough data
8.2
99
Not enough data
8.4
113
Not enough data
8.7
120
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Holded and Zoho CRM share no categories
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Capture, Lead Scoring, and Sales Enablement
Reviews
Reviewers' Company Size
Holded
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.8%
Apparel & Fashion
9.5%
Transportation/Trucking/Railroad
4.8%
Real Estate
4.8%
Program Development
4.8%
Other
52.4%
Information Technology and Services
16.7%
Computer Software
9.9%
Marketing and Advertising
9.0%
Real Estate
3.6%
Financial Services
3.5%
Other
57.4%
Most Helpful Reviews
Holded
Most Helpful Favorable Review
Verified User in Outsourcing/Offshoring
It is a great ERP tool, focused for all kind of users with a great user interface fully configurable! Perfect for professionals and small and mid companies.
Most Helpful Critical Review
Verified User
Half baked project management system and services definition. Product and ecommerce oriented. Few granular options in the API, you need to fetch everything each time.
Zoho CRM
Most Helpful Favorable Review
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Most Helpful Critical Review
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Verified User in Outsourcing/Offshoring
It is a great ERP tool, focused for all kind of users with a great user interface fully configurable! Perfect for professionals and small and mid companies.
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Verified User
Half baked project management system and services definition. Product and ecommerce oriented. Few granular options in the API, you need to fetch everything each time.
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
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Official Response from Zoho CRM
Yes Lavanya,
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