Introducing G2.ai, the future of software buying.Try now
- Home
- ...
- SMS Marketing Software
- Heymarket Business Text Messaging
- Textline
- Heymarket Business Text Messaging-vs-Textline
Compare Heymarket and Textline 
At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (70.6% of reviews)
Entry-Level Pricing
Free Trial
$60.00 Per Month
Heymarket
Star Rating
(438)4.6 out of 5
Market Segments
Small-Business (70.6% of reviews)
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansTextline
Star Rating
(335)4.7 out of 5
Market Segments
Small-Business (70.6% of reviews)
Entry-Level Pricing
$60.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heymarket excels in Two-Way Text Messaging with a score of 9.3, while Textline also performs well with a score of 9.2, indicating both platforms are strong in this area, but Heymarket has a slight edge.
- Reviewers mention that Textline shines in Automatic Replies, scoring 9.1 compared to Heymarket's 8.7, suggesting that Textline offers more effective automated response features that enhance user engagement.
- G2 users highlight that Heymarket's Quality of Support is rated at 8.6, which is lower than Textline's impressive 9.3, indicating that users may find Textline's customer service more responsive and helpful.
- Users on G2 report that Heymarket's Customization Interface scores 6.7, which is lower than Textline's 8.0, suggesting that Textline provides a more user-friendly and flexible customization experience for tailoring the software to specific needs.
- Reviewers say that both platforms have strong Bulk SMS capabilities, with Heymarket scoring 8.7 and Textline at 9.2, indicating that Textline may offer more robust features for sending bulk messages effectively.
- Users report that Heymarket's Ease of Use is rated at 9.2, slightly lower than Textline's 9.3, suggesting that while both platforms are user-friendly, Textline may have a slight advantage in overall usability.
Featured Products
Sponsored
Crescendo.ai
Proactive Notification
Visit Website
Sponsored
Social Intents
(10)
Proactive Notification
Visit Website
Sponsored
FaceUp
(142)
Proactive Notification
Visit Website
Pricing
Entry-Level Pricing
Textline
Limited
$60.00
Per Month
The best plan for small teams, includes all basic features below.
Three agents included.
Messaging cost and industry fees not included.
- 3 agents included
- Phone number provided
- Conversation management tools
Free Trial
Heymarket
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
9.0
342
9.2
308
Ease of Use
9.2
349
9.3
319
Ease of Setup
8.9
243
9.1
275
Ease of Admin
9.0
230
9.1
178
Quality of Support
8.6
318
9.4
303
Has the product been a good partner in doing business?
9.1
228
9.3
177
Product Direction (% positive)
8.6
330
9.0
313
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.5
25
Not enough data
Feature Not Available
Not enough data
8.7
25
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
25
Not enough data
Feature Not Available
Not enough data
8.0
24
Not enough data
Feature Not Available
Not enough data
7.8
24
Not enough data
7.7
25
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
30
Not enough data
8.2
29
Not enough data
9.4
30
Not enough data
Feature Not Available
Not enough data
7.2
30
Not enough data
8.4
29
Not enough data
7.6
29
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.3
30
Not enough data
7.1
30
Not enough data
7.8
31
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
68
Not enough data
Feature Not Available
Channels
Not enough data
6.7
64
Not enough data
7.2
64
Not enough data
9.2
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.3
64
Not enough data
8.3
63
Not enough data
7.7
61
Not enough data
7.7
61
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.2
42
Not enough data
9.0
42
Not enough data
Feature Not Available
Not enough data
9.2
40
Not enough data
9.3
40
Not enough data
9.3
41
Not enough data
Feature Not Available
Not enough data
9.2
41
Text Messaging
8.7
145
|
Verified
9.1
70
9.3
160
|
Verified
9.4
75
8.7
135
|
Verified
9.2
70
8.7
129
|
Verified
9.2
71
7.8
103
|
Verified
7.6
64
8.4
114
|
Verified
8.6
64
8.8
125
9.0
70
8.4
101
8.8
66
SMS Platform
7.9
112
|
Verified
7.9
63
8.2
123
|
Verified
9.0
65
7.4
75
Feature Not Available
7.3
74
8.1
60
Feature Not Available
7.1
58
8.1
87
|
Verified
7.9
62
Agentic AI - SMS Marketing
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Survey Management
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
7.5
17
Not enough data
8.6
17
Survey Customization
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
7.4
17
Not enough data
7.4
16
Survey Insights
Not enough data
7.7
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.6
16
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
8.4
192
8.7
163
8.0
133
8.6
156
8.1
153
8.3
156
8.4
160
9.0
160
Support Automation
8.1
149
8.5
157
8.3
152
8.6
157
8.3
146
8.8
157
8.0
151
8.4
160
Generative AI
7.4
50
7.1
70
7.0
50
6.7
69
Messaging Channels
Not enough data
9.4
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
60
Administration
Not enough data
8.5
59
Not enough data
8.1
59
Not enough data
7.2
58
Not enough data
7.9
58
Customer Support
Not enough data
9.6
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
55
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.0
55
Not enough data
9.0
55
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.1
56
Not enough data
8.7
56
Not enough data
Feature Not Available
Not enough data
9.3
55
Not enough data
9.3
56
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Feature Not Available
Not enough data
8.0
29
Campaigns
Not enough data
Feature Not Available
Not enough data
9.0
29
Not enough data
9.3
30
Not enough data
9.6
30
Not enough data
Feature Not Available
Not enough data
7.9
29
Engagement
Not enough data
7.1
27
Platform
Not enough data
8.0
28
Not enough data
Feature Not Available
Not enough data
8.0
29
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.6
50
Not enough data
9.3
50
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
50
Categories
Categories
Shared Categories
Heymarket and Textline are categorized as SMS Marketing and Conversational Support
Unique Categories
Heymarket has no unique categories
Textline is categorized as HIPAA Compliant Messaging, Conversational Marketing, Mobile Marketing, Marketing Automation, Survey, Proactive Notification, Appointment Reminder, Customer Service Automation, and Live Chat
Reviews
Reviewers' Company Size
Heymarket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
6.1%
Hospital & Health Care
5.8%
Real Estate
5.6%
Consumer Services
5.6%
Financial Services
5.4%
Other
71.6%
Hospital & Health Care
6.9%
Health, Wellness and Fitness
6.6%
Insurance
6.0%
Consumer Services
5.7%
Transportation/Trucking/Railroad
4.5%
Other
70.3%
Most Helpful Reviews
Heymarket
Most Helpful Favorable Review
Jenne M.
Verified User in Research
That we are able to create templates and send out mass messages to our participants and that our whole team can communicate and we can see the communications that other team members had with an individual for continuity.
Most Helpful Critical Review
Jack A.
Verified User in Consumer Services
There is no decent reporting. If you need data / numbers it HeyMarket may not be your best option.
Textline
Most Helpful Favorable Review
Verified User in Real Estate
It's so easy to use and works great for my team. I love that when people try to call it, it forwards to my customer service team. Their customer service is great also!
Most Helpful Critical Review
Verified User in Consumer Services
Not all our customers will use it so we have to find other way to contact them.
Jenne M.
Verified User in Research
That we are able to create templates and send out mass messages to our participants and that our whole team can communicate and we can see the communications that other team members had with an individual for continuity.
Verified User in Real Estate
It's so easy to use and works great for my team. I love that when people try to call it, it forwards to my customer service team. Their customer service is great also!
Jack A.
Verified User in Consumer Services
There is no decent reporting. If you need data / numbers it HeyMarket may not be your best option.
Verified User in Consumer Services
Not all our customers will use it so we have to find other way to contact them.
Discussions
Is it possible to have customers text a phrase of choice to HeyMarket to opt them into a specific campaign?
4 comments
AG
Yes it is through the automation set upRead more
Can HeyMarket be itnegrated with Zoho, our CRM.
3 comments
SC
Hi Helen, we currently don't have a native integration with Zoho (I'll put that as an integration request). However, both Heymarket and Zoho are on Zapier...Read more
how can i set up my chrome to stay in the top right, when i click now it opens the all new window.
1 comment
FL
The extensions icon, the 3 dots, Options, uncheck "Open Extension in New Window".Read more
Textline is a communication tool that allows businesses to send and receive text messages with customers. It is generally considered effective for improving customer engagement and support.
2 comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
