Introducing G2.ai, the future of software buying.Try now
Compare Heartland Payments+ and TSYS 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Enterprise (63.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Heartland Payments+
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Heartland Payments+TSYS
Star Rating
(24)4.6 out of 5
Market Segments
Enterprise (63.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TSYSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TSYS excels in its "Recurring Billing" feature, scoring a remarkable 9.6, which reviewers mention is particularly beneficial for businesses with subscription models. In contrast, Heartland Payments+ also performs well with a perfect score of 10.0 in "Instant Payment," indicating its strength in facilitating immediate transactions.
- Reviewers mention that Heartland Payments+ shines in "Reporting/Dashboards," achieving a perfect score of 10.0, which users say provides comprehensive insights into transaction data. TSYS, while still strong with a score of 9.3, does not offer the same level of detail, leading some users to feel they lack certain analytical capabilities.
- G2 users highlight that TSYS has a robust "Fraud Protection Tools" feature with a score of 9.4, which is crucial for businesses concerned about security. However, Heartland Payments+ surpasses this with a score of 9.7, indicating a more advanced suite of fraud prevention measures that users appreciate.
- Users on G2 report that TSYS's "Payout Time" is rated at 8.6, which some find slower compared to Heartland Payments+, which boasts a perfect score of 10.0. This difference is significant for businesses that rely on quick access to funds.
- Reviewers mention that both platforms offer strong "Two-Factor Authentication," but Heartland Payments+ scores higher at 9.7 compared to TSYS's 9.3. Users say this added layer of security is a deciding factor for many when choosing a payment processor.
- Users say that TSYS's "User, Role, and Access Management" feature is rated at 9.4, which is beneficial for larger enterprises needing detailed control over user permissions. Heartland Payments+, however, does not provide a score for this feature, leading some users to question its capabilities in managing user access effectively.
Featured Products
Sponsored
Nickel
(50)
Payment Gateways
Visit Website
Sponsored
Zil Money
(55)
Payment Gateways
Visit Website
Pricing
Entry-Level Pricing
Heartland Payments+
No pricing availableTSYS
No pricing availableFree Trial
Heartland Payments+
No trial information availableTSYS
No trial information availableRatings
Meets Requirements
9.4
8
9.5
16
Ease of Use
9.0
8
9.2
16
Ease of Setup
Not enough data
7.0
5
Ease of Admin
Not enough data
7.3
5
Quality of Support
8.6
7
9.2
16
Has the product been a good partner in doing business?
Not enough data
8.6
6
Product Direction (% positive)
7.1
8
5.0
14
Features by Category
Payment Options
Not enough data
8.9
6
Not enough data
9.6
8
10.0
5
9.5
7
10.0
5
9.5
10
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
9.6
8
Not enough data
9.0
5
Not enough data
9.4
6
Administration
10.0
5
9.3
7
Not enough data
9.4
8
10.0
5
8.6
7
10.0
5
9.3
7
9.3
5
8.1
8
Not enough data
8.6
6
Not enough data
9.6
8
Not enough data
9.6
8
Security
Not enough data
Not enough data
9.7
5
9.4
11
Not enough data
9.3
9
9.7
5
9.3
7
Not enough data
9.4
8
Development
Not enough data
9.3
7
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
9.2
6
Platform
Not enough data
9.4
6
Not enough data
9.3
5
Not enough data
9.8
7
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
9.6
8
Not enough data
9.6
8
Payment Options
Not enough data
9.0
5
Not enough data
9.4
6
Security
Not enough data
9.4
8
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heartland Payments+ and TSYS are categorized as Payment Gateways
Unique Categories
Heartland Payments+ is categorized as Payment Processing
TSYS has no unique categories
Reviews
Reviewers' Company Size
Heartland Payments+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TSYS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
8.3%
Veterinary
8.3%
Transportation/Trucking/Railroad
8.3%
Tobacco
8.3%
Retail
8.3%
Other
58.3%
Banking
47.4%
Financial Services
15.8%
Retail
10.5%
Information Technology and Services
5.3%
Fine Art
5.3%
Other
15.8%
Most Helpful Reviews
Heartland Payments+
Most Helpful Favorable Review
Cathy L.
Verified User in Legal Services
From a payment-receiving side, the system is easy to use. I can easily track payments made to us.
Most Helpful Critical Review
Verified User in Wholesale
Heartland customer service has been difficult to work with. They POS machine is antiquated.
TSYS
Most Helpful Favorable Review
Verified User in Financial Services
The system provides you useful information on clients profiles. You can navigate to different screens seamlessly to collect and analyze clients banking habits. Most relevant information will always be on the top for better user experience. Information is...
Most Helpful Critical Review
Megan T.
Verified User in Accounting
It is not very glamorous and staring at a screen for 8 hours a day with the exact same print and color of text can cause headaches and i do not enjoy that but whatever man.
Cathy L.
Verified User in Legal Services
From a payment-receiving side, the system is easy to use. I can easily track payments made to us.
Verified User in Financial Services
The system provides you useful information on clients profiles. You can navigate to different screens seamlessly to collect and analyze clients banking habits. Most relevant information will always be on the top for better user experience. Information is...
Verified User in Wholesale
Heartland customer service has been difficult to work with. They POS machine is antiquated.
Megan T.
Verified User in Accounting
It is not very glamorous and staring at a screen for 8 hours a day with the exact same print and color of text can cause headaches and i do not enjoy that but whatever man.
Alternatives
Discussions
Heartland Payments+ has no discussions with answers
TSYS has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
