Introducing G2.ai, the future of software buying.Try now
Compare Gusto and Justworks 
At a Glance
Market Segments
Small-Business (87.2% of reviews)
Small-Business (75.3% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
$59.00 1 Per Employee Per Month
Gusto
Star Rating
(4,812)4.6 out of 5
Market Segments
Small-Business (87.2% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansJustworks
Star Rating
(1,103)4.6 out of 5
Market Segments
Small-Business (75.3% of reviews)
Entry-Level Pricing
$59.00 1 Per Employee Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gusto excels in its user-friendly interface, scoring 9.5 in Ease of Use, while Justworks follows closely with a score of 9.4. Reviewers mention that Gusto's intuitive design makes payroll processing straightforward, which is particularly beneficial for small businesses.
- Reviewers mention that Gusto's Payroll Entry feature is highly rated at 9.5, with users appreciating the seamless integration of direct deposit options. In contrast, Justworks scores 9.1, with some users noting that while it is effective, it lacks the same level of customization that Gusto offers.
- Users on G2 highlight Gusto's strong performance in Document Management, scoring 9.1, which allows for easy storage and retrieval of important documents. Justworks, with a score of 8.5, is noted for its functionality but is seen as less comprehensive in this area.
- Reviewers mention that Gusto's Benefits Administration feature scores 8.6, providing a solid range of options for managing employee benefits. Justworks, however, shines with a score of 9.1, with users praising its extensive benefits offerings and ease of management.
- Users say that Gusto's Compliance features are robust, scoring 9.2, which helps businesses stay on top of regulatory requirements. Justworks matches this with a score of 9.0, but some users feel that Gusto provides more proactive support in navigating compliance issues.
- G2 users report that Gusto's Total Compensation Statements feature scores 9.1, allowing for clear communication of employee compensation packages. Justworks, with a score of 8.8, is effective but lacks some of the detailed reporting options that Gusto provides, which users find beneficial for transparency.
Featured Products
Sponsored
Monitask
(89)
Payroll
Visit Website
Sponsored
Teamed
(29)
Payroll
Visit Website
Sponsored
Rivermate
(52)
Payroll
Visit Website
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Justworks
PEO Basic
$59.00
1 Per Employee Per Month
Payroll, Benefits, HR tools, and Compliance
- Payroll for Salaried & Hourly Employees
- Off-Cycle Payments
- Vendor & Contractor Payments
Free Trial
Gusto
Free Trial is available
Justworks
Free Trial is available
Ratings
Meets Requirements
9.4
4,378
9.2
1,023
Ease of Use
9.5
4,521
9.4
1,043
Ease of Setup
9.3
3,447
9.3
814
Ease of Admin
9.3
1,916
9.3
565
Quality of Support
9.0
3,728
9.2
940
Has the product been a good partner in doing business?
9.1
1,918
9.2
562
Product Direction (% positive)
9.2
4,446
9.0
1,016
Features by Category
Core HR
8.8
731
8.9
393
9.0
726
8.9
396
8.0
630
7.8
288
8.6
685
8.5
370
8.8
701
8.9
388
8.7
695
9.1
401
Generative AI
7.1
359
Feature Not Available
Platform
8.2
1717
7.6
584
7.9
1547
7.7
545
Feature Not Available
7.7
525
9.0
1744
8.8
646
9.3
1750
9.2
643
9.0
1667
8.7
570
8.8
1718
8.3
628
9.1
1754
8.7
633
Employee Self Service
9.5
3549
|
Verified
9.4
633
|
Verified
8.8
3148
|
Verified
9.2
614
|
Verified
9.0
3205
|
Verified
8.8
530
Administration
9.4
3436
|
Verified
9.1
619
|
Verified
9.0
3126
|
Verified
8.8
572
|
Verified
9.6
3569
|
Verified
9.6
635
|
Verified
8.9
3034
|
Verified
8.7
533
|
Verified
9.2
3234
|
Verified
9.2
591
|
Verified
8.7
2795
|
Verified
8.6
484
|
Verified
9.1
2974
|
Verified
8.9
546
|
Verified
9.2
3134
|
Verified
9.0
477
9.2
3162
|
Verified
8.9
482
Taxes
9.3
3381
|
Verified
9.1
602
|
Verified
9.2
3287
|
Verified
9.1
575
|
Verified
Feature Not Available
9.1
451
Integration
8.6
2751
|
Verified
8.2
461
|
Verified
8.7
2773
|
Verified
8.2
447
|
Verified
8.7
2840
|
Verified
8.4
480
|
Verified
8.6
2609
|
Verified
8.4
466
|
Verified
Platform
9.0
3202
|
Verified
8.7
563
|
Verified
9.2
3210
|
Verified
9.0
573
|
Verified
9.4
3329
|
Verified
9.3
574
|
Verified
9.2
3097
|
Verified
9.1
536
|
Verified
Benefits Administration Platform Features
9.0
1044
9.0
559
8.8
1002
9.0
552
8.4
916
8.1
467
9.0
1011
8.7
546
9.1
1003
8.8
508
9.3
1028
9.2
546
9.0
968
9.0
511
8.8
944
8.7
473
Benefits Administration Platform Features
9.0
1044
9.0
559
8.8
1002
9.0
552
8.4
916
8.1
467
9.0
1011
8.7
546
9.1
1003
8.8
508
9.3
1028
9.2
546
9.0
968
9.0
511
9.1
723
9.1
426
8.8
944
8.7
473
8.5
787
8.2
415
8.2
703
Feature Not Available
8.9
761
8.6
380
Generative AI
7.2
565
Feature Not Available
7.2
563
Feature Not Available
7.1
560
Feature Not Available
Platform
8.2
1717
7.6
584
7.9
1547
7.7
545
Feature Not Available
7.7
525
9.0
1744
8.8
646
9.3
1750
9.2
643
9.0
1667
8.7
570
8.8
1718
8.3
628
9.1
1754
8.7
633
Compliance
Not enough data
8.8
211
Not enough data
Feature Not Available
Not enough data
8.7
181
Platform
Not enough data
9.1
206
Not enough data
9.0
204
Not enough data
9.1
210
Support
Not enough data
8.7
200
Not enough data
8.7
203
Not enough data
8.3
187
Not enough data
8.6
191
Not enough data
8.9
205
Not enough data
9.1
219
Not enough data
9.0
208
Processing
Not enough data
7.6
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
8.1
16
Compliance
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.5
16
Integration
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
7.9
16
Reporting
Not enough data
8.4
16
Not enough data
8.7
14
Not enough data
8.8
16
Platform Basics
8.4
140
8.5
43
9.2
147
9.1
47
8.8
142
8.7
43
Platform Performance
8.8
145
8.5
44
8.5
137
8.6
41
Platform Functionality
9.1
143
8.5
44
8.5
139
8.9
44
8.8
136
8.8
45
Platform Additional Functionality
8.8
138
9.1
44
8.3
133
8.3
42
8.0
130
8.3
41
Generative AI
7.2
121
Feature Not Available
Platform Basics
9.2
686
9.2
98
9.2
690
9.3
97
Platform Administration
8.6
631
8.1
89
9.1
669
9.0
98
9.0
679
8.5
97
Platform Payment Content
9.0
670
8.7
97
8.3
567
7.9
90
9.1
650
8.8
94
Compatability
Not enough data
7.5
89
Not enough data
7.7
93
Not enough data
7.3
88
Benefits
Not enough data
7.3
96
Not enough data
8.5
99
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.1
18
Not enough data
7.1
18
Not enough data
7.0
18
Not enough data
7.0
18
Not enough data
7.1
18
Not enough data
Platform Content
8.7
902
Not enough data
9.0
914
Not enough data
9.2
913
Not enough data
8.3
838
Not enough data
8.7
849
Not enough data
8.5
846
Not enough data
Platform Additional Functionality
9.2
892
Not enough data
8.7
848
Not enough data
8.5
823
Not enough data
8.9
864
Not enough data
9.1
882
Not enough data
Platform Data
8.3
781
Not enough data
8.7
820
Not enough data
8.8
807
Not enough data
Platform
8.2
1717
7.6
584
7.9
1547
7.7
545
Feature Not Available
7.7
525
9.0
1744
8.8
646
9.3
1750
9.2
643
9.0
1667
8.7
570
8.8
1718
8.3
628
9.1
1754
8.7
633
Recruiting and Onboarding
7.9
761
Not enough data
9.0
838
Not enough data
Intermediate GEP features
Not enough data
7.9
12
Not enough data
8.3
12
Other GEP Features
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
7.7
13
Time Tracking
Not enough data
9.1
239
Not enough data
8.4
209
Not enough data
8.5
206
Client Invoicing
Not enough data
7.7
165
Not enough data
8.5
169
Not enough data
7.9
161
Mobile Time Tracking
Not enough data
8.6
213
Administration
Not enough data
8.6
173
Not enough data
8.7
169
Not enough data
8.9
178
Not enough data
8.8
170
Not enough data
9.0
181
Platform
Not enough data
8.7
179
Not enough data
8.1
158
Not enough data
8.3
151
Not enough data
9.1
181
Not enough data
8.7
171
Not enough data
7.9
152
Categories
Categories
Shared Categories
Gusto and Justworks are categorized as Contractor Payments, Benefits Administration, Core HR, Payroll, and Contractor Management
Unique Categories
Gusto is categorized as Onboarding
Justworks is categorized as PEO Providers, Time Tracking, Employer of Record (EOR), Multi-Country Payroll, and Global Employment Platforms (GEP)
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Justworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
6.0%
Non-Profit Organization Management
5.6%
Computer Software
5.5%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.6%
Other
73.6%
Computer Software
11.9%
Information Technology and Services
10.9%
Marketing and Advertising
6.9%
Non-Profit Organization Management
6.4%
Financial Services
5.6%
Other
58.3%
Most Helpful Reviews
Gusto
Most Helpful Favorable Review
Alex L.
Verified User in Design
ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...
Most Helpful Critical Review
Emily P.
Verified User in Insurance
When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...
Justworks
Most Helpful Favorable Review
Verified User in Government Administration
The portal and the customer service - both rock solid. Compared to others i love the automated payroll and the zero paper submissions needed to give raises, change compensation etc. Other systems are some cumbersome and I would have to call 90000 people to...
Most Helpful Critical Review
Ben C.
Verified User in Entertainment
Despite billing themselves as one of the most tech forward PEO's, Justworks is lacking when it comes to actual functionality. For example, employees can't really e-sign any of the compliance documents you might expect like an employee handbook, so you will...
Alex L.
Verified User in Design
ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...
Verified User in Government Administration
The portal and the customer service - both rock solid. Compared to others i love the automated payroll and the zero paper submissions needed to give raises, change compensation etc. Other systems are some cumbersome and I would have to call 90000 people to...
Emily P.
Verified User in Insurance
When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...
Ben C.
Verified User in Entertainment
Despite billing themselves as one of the most tech forward PEO's, Justworks is lacking when it comes to actual functionality. For example, employees can't really e-sign any of the compliance documents you might expect like an employee handbook, so you will...
Discussions
Is there an app for Gusto payroll?
2 comments
TC
No, only for employees. You can only run payroll using a browser.Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Does Justworks have an app?
2 comments
Official Response from Justworks
Yes, Justworks does have a mobile app! More information can be found here: https://help.justworks.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-Read more
Boomr integrates with various software platforms to enhance its functionality and provide seamless user experiences. It can connect with payroll systems, accounting software, and other business management tools to streamline operations and improve efficiency.
1 comment
Official Response from Justworks Hours
The text lists current integrations with Gusto, QuickBooks Online, and Xero. It also provides a link to learn more about these integrations.Read more
Does Boomr integrate with other software?
1 comment
Official Response from Justworks Hours
The text lists current integrations with Gusto, QuickBooks Online, and Xero. It also provides a link to learn more about these integrations.Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
