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Compare Guru and Highspot 
At a Glance
Market Segments
Mid-Market (56.2% of reviews)
Mid-Market (56.1% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,159)4.7 out of 5
Market Segments
Mid-Market (56.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansHighspot
Star Rating
(1,192)4.7 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Entry-Level Pricing
No pricing available
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Guru vs Highspot
When assessing the two solutions, reviewers found Guru easier to use, set up, and administer. However, reviewers preferred doing business with Highspot overall.
- Reviewers felt that Guru meets the needs of their business better than Highspot.
- When comparing quality of ongoing product support, Guru and Highspot provide similar levels of assistance.
- When assessing product direction, Guru and Highspot received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Highspot
No pricing availableFree Trial
Guru
Free Trial is available
Highspot
No trial information availableRatings
Meets Requirements
9.3
1,770
9.2
915
Ease of Use
9.3
1,791
9.1
929
Ease of Setup
9.3
816
8.8
358
Ease of Admin
9.0
468
8.7
329
Quality of Support
9.4
1,380
9.4
769
Has the product been a good partner in doing business?
9.4
421
9.6
322
Product Direction (% positive)
9.2
1,671
9.2
863
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.5
61
Not enough data
9.4
61
Not enough data
9.4
60
Not enough data
Content Discovery
9.5
60
Not enough data
9.5
58
Not enough data
9.4
58
Not enough data
9.2
60
Not enough data
9.6
58
Not enough data
9.4
59
Not enough data
Generative AI
9.5
22
Not enough data
9.7
21
Not enough data
Administration
9.3
599
Not enough data
9.2
594
Not enough data
9.2
590
Not enough data
Knowledge Management
9.7
714
Not enough data
9.2
665
Not enough data
9.2
628
Not enough data
Compliance
9.3
609
Not enough data
9.2
581
Not enough data
9.2
578
Not enough data
9.1
557
Not enough data
Customer Support
9.2
683
Not enough data
9.2
645
Not enough data
9.1
573
Not enough data
Data Security
9.2
558
Not enough data
9.3
552
Not enough data
9.3
576
Not enough data
9.2
558
Not enough data
Administration
9.2
604
Not enough data
9.3
627
Not enough data
9.5
693
Not enough data
Generative AI
9.0
417
Not enough data
Knowledge Pages
9.0
584
Not enough data
9.1
540
Not enough data
9.2
610
Not enough data
9.1
582
Not enough data
8.8
484
Not enough data
8.9
440
Not enough data
9.2
452
Not enough data
Knowledge Dissemination
9.0
567
Not enough data
9.1
564
Not enough data
9.5
633
Not enough data
9.1
609
Not enough data
9.2
470
Not enough data
9.2
475
Not enough data
9.4
480
Not enough data
9.0
451
Not enough data
9.2
461
Not enough data
Agentic AI - Knowledge Base
9.0
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
Compatibility
9.5
51
Not enough data
9.2
49
Not enough data
9.0
52
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
9.4
49
Not enough data
9.6
52
Not enough data
9.3
50
Not enough data
9.4
47
Not enough data
9.3
50
Not enough data
Functionality
9.2
49
Not enough data
9.5
50
Not enough data
9.4
52
Not enough data
Responses
9.2
8
Not enough data
9.0
7
Not enough data
8.1
8
Not enough data
Automation - AI Agents
8.8
7
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.4
9
Not enough data
9.2
8
Not enough data
Platform
9.4
8
Not enough data
9.6
8
Not enough data
9.0
8
Not enough data
Autonomy - AI Agents
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
Generative AI
9.1
9
Not enough data
9.3
9
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
9.4
39
Not enough data
9.1
39
Not enough data
9.1
37
Not enough data
Newsletter Management Features - Internal Newsletter Software
9.3
39
Not enough data
9.1
40
Not enough data
8.8
38
Not enough data
Administrative Features - Internal Newsletter Software
9.3
40
Not enough data
9.2
38
Not enough data
8.9
38
Not enough data
9.1
38
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.3
604
Not enough data
8.8
564
Not enough data
8.6
558
Not enough data
8.9
633
Not enough data
9.4
621
Analytics
Not enough data
8.5
554
Not enough data
8.7
554
Not enough data
8.7
500
Not enough data
9.1
616
Presentation
Not enough data
8.5
409
Not enough data
8.5
397
Not enough data
8.3
334
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Highspot share no categories
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Highspot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
9.8%
Consumer Services
8.5%
Internet
6.8%
Financial Services
6.2%
Other
53.9%
Computer Software
27.5%
Information Technology and Services
15.0%
Marketing and Advertising
13.5%
Internet
6.6%
Financial Services
2.8%
Other
34.6%
Most Helpful Reviews
Guru
Most Helpful Favorable Review
Kevin D.
Verified User in Internet
Guru makes it easy to create knowledge base content right where you spend a lot of your time -- in your web browser! Also makes it so easy to search and find content to allow you to quickly answer questions on the fly, whether answering an internal...
Most Helpful Critical Review
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Highspot
Most Helpful Favorable Review
Michael M.
Verified User in Gambling & Casinos
Our company switched to Highspot after using another highly-rated competitive vendor for over two years. Highspot was an upgrade for our company. Here is what we gained. AI search feature that provides an Amazon-like search and recommendation feature,...
Most Helpful Critical Review
John B.
Verified User in Internet
I don't see anything that differentiates this from SharePoint
Kevin D.
Verified User in Internet
Guru makes it easy to create knowledge base content right where you spend a lot of your time -- in your web browser! Also makes it so easy to search and find content to allow you to quickly answer questions on the fly, whether answering an internal...
Michael M.
Verified User in Gambling & Casinos
Our company switched to Highspot after using another highly-rated competitive vendor for over two years. Highspot was an upgrade for our company. Here is what we gained. AI search feature that provides an Amazon-like search and recommendation feature,...
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
John B.
Verified User in Internet
I don't see anything that differentiates this from SharePoint
Discussions
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
is there a way to "archive" material?
2 comments
EM
Yes, you can archive content in Highspot. Archiving content hides older content without fully deleting the item. You can restore them if needed.
Also,...Read more
Why do I need Highspot?
2 comments
Official Response from Highspot
Highspot helps companies create better customer experiences by ensuring go-to-market teams are aligned and prepared for any conversation with dynamic...Read more
How is Highspot different than other solutions?
2 comments
MM
I don't where other solutions in this space of the market stand today, but the biggest differentiator that I have noticed that has had a substantial impact...Read more
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