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Compare GoTo Meeting and Zoom Workplace 
At a Glance
Market Segments
Mid-Market (39.4% of reviews)
Small-Business (51.3% of reviews)
Entry-Level Pricing
$12 per month
Free
GoTo Meeting
Star Rating
(13,380)4.2 out of 5
Market Segments
Mid-Market (39.4% of reviews)
Entry-Level Pricing
$12 per month
Browse all 3 pricing plansZoom Workplace
Star Rating
(55,892)4.6 out of 5
Market Segments
Small-Business (51.3% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Meeting excels in its session recording feature, with a score of 9.1, allowing for easy review of meetings. In contrast, Zoom Workplace also offers strong recording capabilities, scoring 9.0, but some users feel it could be more intuitive.
- Reviewers mention that Zoom Workplace shines in video conferencing, achieving a score of 9.3, which many users find superior for larger meetings. GoTo Meeting, while still effective, scores slightly lower at 9.0, leading some users to prefer Zoom for larger team interactions.
- G2 users highlight the screen sharing functionality in both products, with GoTo Meeting scoring 9.0 and Zoom Workplace at 9.2. However, users on G2 note that Zoom's interface for screen sharing is more user-friendly, making it easier for participants to engage.
- Users say that the live chat feature in Zoom Workplace, scoring 9.1, is more robust compared to GoTo Meeting's score of 8.9. Reviewers appreciate the seamless integration of chat during meetings in Zoom, enhancing real-time communication.
- Reviewers mention that GoTo Meeting's quality of support is rated at 8.5, which some users find satisfactory, but they often compare it unfavorably to Zoom Workplace's 8.7, where users report quicker response times and more helpful resources.
- Users report that GoTo Meeting's ease of setup scores 8.6, which is decent, but many find Zoom Workplace's score of 9.1 to be significantly better, with users praising its straightforward onboarding process and user-friendly interface.
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Pricing
Entry-Level Pricing
GoTo Meeting
Professional
$12
per month
150 Participants
- HD Video
- Screen Sharing
- Web Audio
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
GoTo Meeting
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
11,378
9.2
43,237
Ease of Use
8.7
11,408
9.1
43,365
Ease of Setup
8.6
2,625
9.1
13,748
Ease of Admin
8.6
2,510
9.0
12,841
Quality of Support
8.5
8,619
8.7
31,970
Has the product been a good partner in doing business?
8.7
2,331
9.1
12,007
Product Direction (% positive)
7.3
11,100
8.3
40,644
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6921
|
Verified
Not enough data
9.1
7149
|
Verified
Not enough data
8.8
6354
|
Verified
Collaboration
Not enough data
8.6
5435
|
Verified
Not enough data
9.1
7142
|
Verified
Not enough data
9.0
6890
|
Verified
Not enough data
8.7
5302
|
Verified
Not enough data
9.3
7502
|
Verified
Functionality
Not enough data
8.6
5382
|
Verified
Not enough data
9.0
6666
|
Verified
Not enough data
8.7
5118
|
Verified
Agentic AI - Virtual Classroom
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.8
591
Not enough data
8.9
618
Not enough data
8.7
600
Business Instant Messaging
Not enough data
9.1
592
Not enough data
9.3
598
Business Instant Messaging
Not enough data
9.1
594
Not enough data
9.0
603
Not enough data
8.6
589
Generative AI - Business Instant Messaging
Not enough data
8.7
103
AI - Business Instant Messaging
Not enough data
8.6
101
Not enough data
8.6
103
Not enough data
8.4
102
Not enough data
8.6
101
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
9.1
34
Not enough data
8.8
34
Not enough data
8.8
34
Formatting
Not enough data
8.6
33
Not enough data
8.6
32
Not enough data
8.2
32
Content
Not enough data
8.4
32
Not enough data
8.0
32
Not enough data
8.3
32
Product Type
Not enough data
8.8
31
Not enough data
8.9
31
Generative AI
Not enough data
8.6
29
Not enough data
8.9
30
Design Tools
Not enough data
8.8
282
Not enough data
8.8
276
Not enough data
8.5
275
Not enough data
8.6
278
Not enough data
8.9
279
Communication Tools
Not enough data
8.9
274
Not enough data
9.1
282
Integrations
Not enough data
8.4
273
Not enough data
9.0
269
Software Offering
Not enough data
8.8
271
Not enough data
9.4
279
Not enough data
9.1
271
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.9
2906
9.0
17643
8.6
2340
|
Verified
8.6
13173
|
Verified
8.7
2572
|
Verified
8.8
14110
|
Verified
8.8
3017
|
Verified
8.9
18123
|
Verified
Conferencing Options
8.9
3073
|
Verified
9.1
20182
|
Verified
9.0
3286
|
Verified
9.2
20353
|
Verified
9.0
3227
|
Verified
9.3
22380
|
Verified
Application Tools
8.8
2439
|
Verified
8.9
16731
|
Verified
8.8
2835
|
Verified
9.1
20065
|
Verified
8.8
2790
|
Verified
8.9
16787
|
Verified
Agentic AI - Screen Sharing
Not enough data
Not enough data
Platform Basics
Not enough data
8.9
283
Not enough data
9.0
294
Not enough data
7.5
273
Platform Content
Not enough data
7.9
268
Not enough data
7.5
271
Not enough data
8.8
282
Platform Additional Functionality
Not enough data
8.1
292
Not enough data
7.7
273
Agentic AI - Screen and Video Capture
Not enough data
Not enough data
Inbox Tools
Not enough data
7.7
54
Not enough data
8.2
54
Not enough data
8.6
52
Not enough data
8.5
52
Coordination Tools
Not enough data
8.6
57
Not enough data
8.6
55
Not enough data
7.9
54
Software Options
Not enough data
9.2
53
Not enough data
9.1
55
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
38
Not enough data
8.1
36
Not enough data
9.4
9
Not enough data
9.2
10
Not enough data
8.8
10
Not enough data
7.8
10
Not enough data
8.7
10
Platform Data
Not enough data
8.0
36
Not enough data
8.4
36
Not enough data
8.3
36
Not enough data
8.6
36
Platform Interoperability
Not enough data
8.6
40
Not enough data
8.1
37
Platform Additional Functionality
Not enough data
8.5
36
Additional Functionality - Visitor Management
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.1
9
Not enough data
7.9
8
Agentic AI - Visitor Management
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
22
Not enough data
8.7
23
Not enough data
8.7
26
Platform Content
Not enough data
8.3
21
Not enough data
7.9
22
Platform Interoperability
Not enough data
8.5
25
Platform Additional Functionality
Not enough data
8.5
25
Not enough data
8.0
25
Not enough data
8.3
22
Agentic AI - Digital Signage
Not enough data
Not enough data
Collaboration Tools
9.0
8504
|
Verified
9.2
31339
|
Verified
9.0
1352
|
Verified
Feature Not Available
8.6
1085
|
Verified
Feature Not Available
8.9
1371
|
Verified
9.1
15192
|
Verified
8.8
1262
|
Verified
9.1
15316
|
Verified
Meeting Coordination
8.7
7721
|
Verified
8.9
28665
|
Verified
8.7
6929
|
Verified
9.0
27777
|
Verified
8.7
7585
|
Verified
8.9
28085
|
Verified
8.7
1365
|
Verified
9.0
15705
|
Verified
Software Type
8.5
5745
|
Verified
8.9
27156
|
Verified
8.7
1347
|
Verified
8.8
14373
|
Verified
8.9
1376
|
Verified
9.2
16417
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
8.1
308
Not enough data
8.4
320
Shared Calendar
Not enough data
8.4
297
Not enough data
8.1
310
Accessibility
Not enough data
8.1
301
Not enough data
7.9
298
Integration
Not enough data
8.1
296
Not enough data
8.1
307
Not enough data
8.4
296
Notifications
Not enough data
8.1
302
Not enough data
7.7
301
Generative AI
Not enough data
7.3
214
Not enough data
7.5
224
Not enough data
7.4
230
Agentic AI - Calendar
Not enough data
Not enough data
Design
Not enough data
9.0
17
Not enough data
8.9
17
Not enough data
9.2
17
Collaboration
Not enough data
9.1
17
Not enough data
8.8
17
File Types
Not enough data
8.9
17
Not enough data
9.1
17
Not enough data
8.6
17
Edit & Revise
Not enough data
8.6
17
Not enough data
8.3
17
Not enough data
8.9
17
Integrate & Embed
Not enough data
8.7
17
Not enough data
8.6
17
Not enough data
8.9
17
Operating System
Not enough data
9.0
17
Not enough data
9.0
17
Not enough data
8.7
17
Generative AI
Not enough data
9.0
17
Not enough data
9.3
17
Not enough data
9.0
17
Not enough data
9.6
17
Not enough data
8.7
17
Agentic AI - Document Creation
Not enough data
Not enough data
Integrations
Not enough data
8.0
590
Not enough data
8.8
612
Not enough data
8.9
616
Not enough data
7.9
585
Not enough data
7.8
581
Branding & Customizatio
Not enough data
8.3
586
Not enough data
8.6
605
Not enough data
8.3
584
Automatic Rules & Configurations
Not enough data
8.6
590
Not enough data
8.6
601
Not enough data
8.6
612
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Seating Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tech Stack
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Security and Compliance - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Usability and Support - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.4
6
Meeting Prep - AI Meeting Assistants
Not enough data
8.6
38
Not enough data
9.0
40
Not enough data
8.8
39
Meeting Automation - AI Meeting Assistants
Not enough data
8.8
42
Not enough data
8.9
41
Not enough data
9.0
39
Meeting Insights - AI Meeting Assistants
Not enough data
8.8
39
Not enough data
8.5
39
Not enough data
9.1
40
Accessibility - AI Meeting Assistants
Not enough data
8.7
38
Not enough data
8.9
41
Not enough data
8.9
36
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
1733
|
Verified
Not enough data
8.9
1710
|
Verified
Not enough data
8.8
1605
Features
Not enough data
8.9
1616
|
Verified
Not enough data
8.8
1558
Not enough data
9.0
2025
|
Verified
Not enough data
9.2
2282
|
Verified
Not enough data
9.3
2361
|
Verified
Not enough data
8.9
1846
|
Verified
Categories
Categories
Shared Categories
GoTo Meeting and Zoom Workplace are categorized as Video Conferencing and Screen Sharing
Unique Categories
GoTo Meeting has no unique categories
Zoom Workplace is categorized as AI Meeting Assistants, Generative AI Infrastructure, Desk Booking, Business Scheduling, Business Instant Messaging, Email Client, UCaaS Platforms, Collaborative Whiteboard, AI Writing Assistant, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, and Calendar
Reviews
Reviewers' Company Size
GoTo Meeting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.9%
Computer Software
10.1%
Marketing and Advertising
5.8%
Hospital & Health Care
4.4%
Financial Services
3.5%
Other
65.4%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.5%
Higher Education
4.7%
Other
67.2%
Most Helpful Reviews
GoTo Meeting
Most Helpful Favorable Review
Michael S.
Verified User in Insurance
GoTo Meeting provides any company with the ability to set up online presentations, project collaboration, and conference calls. My favorite feature in GoTo Meeting is the ability to switch presenters during the meeting. For example, this allows a company...
Most Helpful Critical Review
Kristin H.
Verified User in Higher Education
Google+ does all of this with a web-based solution so that you don't have to download any obnoxious software. So why use Go To Meeting? To me, I'd much rather use Google.
Zoom Workplace
Most Helpful Favorable Review
Michael H.
Verified User in Computer Software
Video conferencing and group collaboration
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Michael S.
Verified User in Insurance
GoTo Meeting provides any company with the ability to set up online presentations, project collaboration, and conference calls. My favorite feature in GoTo Meeting is the ability to switch presenters during the meeting. For example, this allows a company...
Michael H.
Verified User in Computer Software
Video conferencing and group collaboration
Kristin H.
Verified User in Higher Education
Google+ does all of this with a web-based solution so that you don't have to download any obnoxious software. So why use Go To Meeting? To me, I'd much rather use Google.
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Alternatives
Discussions
can i use it for international meetings
20 comments
MA
Certainly, you can.Read more
How do you rate gotomeeting software and what is the advantage of using it?
11 comments
AR
the advantage of it is that when you cant attend your workplace or something you can organize a meeting anytime.I would rate it a 10 as it is one of the best...Read more
Can I have two video conferences open simultaneously?
10 comments
FC
Hi Lowin
Gotomeeting licenses are per user, each user can use only one videoconference at a time, it is not possible simultaneously for the same...Read more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
27 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
25 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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