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Compare Creatio and HubSpot Sales Hub 
At a Glance
Market Segments
Small-Business (44.6% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
$0.00
Creatio
Star Rating
(302)4.6 out of 5
Market Segments
Small-Business (44.6% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(12,394)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Creatio excels in Lead Management with a score of 9.1, while HubSpot Sales Hub trails behind at 8.8. Reviewers mention that Creatio's ability to automate lead nurturing processes significantly enhances their sales efficiency.
- Reviewers mention that Creatio's Quality of Support is rated at 9.1, compared to HubSpot Sales Hub's 8.6. Users say that Creatio's support team is responsive and knowledgeable, which is crucial for small businesses needing quick resolutions.
- Users on G2 highlight that Creatio's Customization capabilities score 8.7, while HubSpot Sales Hub only reaches 8.1. Reviewers say that the ability to tailor workflows and dashboards in Creatio allows for a more personalized user experience.
- G2 users report that Creatio shines in AI Text Generation with a score of 9.0, whereas HubSpot Sales Hub scores 7.4. Users mention that this feature helps in creating personalized email content, saving time and improving engagement rates.
- Reviewers mention that both products have the same score for Ease of Setup at 8.4, but users say that Creatio provides more comprehensive onboarding resources, making it easier for new users to get started.
- Users report that Creatio's Account-Based Analytics feature scores 9.2, significantly outperforming HubSpot Sales Hub's 8.5. Reviewers say that this feature provides deeper insights into customer behavior, which is invaluable for targeted marketing efforts.
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Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Creatio
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
217
8.6
9,356
Ease of Use
9.1
241
8.7
9,785
Ease of Setup
8.4
142
8.4
3,824
Ease of Admin
8.6
116
8.6
2,991
Quality of Support
9.1
215
8.6
8,429
Has the product been a good partner in doing business?
9.2
115
8.8
2,947
Product Direction (% positive)
9.2
202
8.7
8,940
Features by Category
Sales Force Automation
9.0
151
|
Verified
8.7
5759
|
Verified
9.0
90
Feature Not Available
8.9
143
|
Verified
8.5
5608
|
Verified
8.8
146
|
Verified
8.5
5808
|
Verified
8.7
115
|
Verified
7.8
3928
|
Verified
8.7
131
|
Verified
8.5
4778
|
Verified
8.6
128
|
Verified
7.8
2986
|
Verified
8.8
124
|
Verified
7.9
2894
|
Verified
8.9
120
|
Verified
8.2
2189
Marketing Automation
8.8
131
|
Verified
8.7
5117
|
Verified
8.9
122
|
Verified
8.5
4791
|
Verified
9.1
140
|
Verified
8.8
4921
|
Verified
8.9
108
|
Verified
8.2
4185
|
Verified
Customer Support
9.1
121
|
Verified
8.3
3381
|
Verified
8.8
112
|
Verified
8.2
2213
8.9
127
|
Verified
8.5
3044
|
Verified
8.9
109
|
Verified
8.1
3033
|
Verified
9.1
114
|
Verified
8.3
3270
|
Verified
Reporting & Analytics
8.8
145
|
Verified
8.2
5503
|
Verified
9.0
153
|
Verified
8.4
5861
|
Verified
8.7
119
|
Verified
8.0
4043
|
Verified
Mobile & Social
8.6
114
|
Verified
8.0
3568
|
Verified
8.5
109
|
Verified
8.1
2223
|
Verified
8.5
121
|
Verified
7.7
3888
|
Verified
Platform
8.7
94
|
Verified
8.1
2668
|
Verified
9.0
95
|
Verified
8.3
2283
|
Verified
8.8
95
|
Verified
8.5
2744
|
Verified
8.7
68
8.2
2055
|
Verified
8.9
77
|
Verified
7.6
1756
8.7
80
|
Verified
8.0
2358
|
Verified
8.7
90
|
Verified
8.7
2751
|
Verified
8.6
75
|
Verified
8.1
1451
Integration
8.8
96
|
Verified
8.4
2080
|
Verified
8.7
80
|
Verified
8.2
2186
|
Verified
8.5
74
8.2
2049
|
Verified
Generative AI
9.0
27
7.4
471
Agentic AI - CRM
Not enough data
7.3
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.1
13
Not enough data
7.1
13
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
501
Not enough data
8.6
597
Not enough data
8.9
625
Not enough data
8.9
632
Organization
Not enough data
9.0
654
Not enough data
8.8
640
Not enough data
8.7
578
Performance Analysis
Not enough data
8.3
532
Not enough data
8.8
641
Sales Analysis
Not enough data
8.5
537
Not enough data
8.7
593
Generative AI
Not enough data
8.1
135
Not enough data
8.2
134
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.8
1439
Not enough data
9.0
1481
Not enough data
8.3
1254
Not enough data
8.2
1157
Not enough data
8.8
1330
Not enough data
8.7
1194
Not enough data
8.6
1121
Repeatability and Reportability
Not enough data
8.6
1294
Not enough data
8.7
1359
Not enough data
8.6
1336
Not enough data
8.2
1211
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.3
1068
Not enough data
8.2
1035
Not enough data
8.2
1026
Not enough data
7.9
906
Not enough data
7.7
854
Generative AI
Not enough data
7.4
316
Agentic AI - Sales Engagement
Not enough data
6.3
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.9
8
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.3
277
Not enough data
8.0
245
Not enough data
8.1
255
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.6
220
Not enough data
7.8
230
Generative AI
Not enough data
7.6
90
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.3
478
Not enough data
9.0
673
Not enough data
8.4
541
Not enough data
8.4
530
Not enough data
7.7
442
Branding & Customizatio
Not enough data
8.6
582
Not enough data
8.8
601
Not enough data
8.4
524
Automatic Rules & Configurations
Not enough data
8.7
576
Not enough data
8.9
584
Not enough data
8.5
542
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Incentives
Not enough data
8.0
689
Not enough data
8.2
766
|
Verified
Not enough data
7.7
637
|
Verified
Not enough data
8.4
861
Personalization
Not enough data
8.5
883
Not enough data
8.5
1012
|
Verified
Not enough data
8.8
1111
|
Verified
Not enough data
8.5
906
|
Verified
Administrative
Not enough data
8.6
939
|
Verified
Not enough data
8.5
820
|
Verified
Not enough data
8.4
778
Agentic AI - Email Tracking
Not enough data
6.3
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
5.8
8
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
5.8
8
Analytics
Not enough data
8.7
1964
Not enough data
8.8
1956
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2007
Not enough data
8.9
2008
Not enough data
8.8
2099
Not enough data
Feature Not Available
Not enough data
8.9
2085
Generative AI
Not enough data
7.6
372
Agentic AI - Sales Analytics
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
7.4
7
Not enough data
7.6
7
Not enough data
6.9
7
Data Sourcing
8.9
23
8.4
1230
8.9
24
8.5
1302
8.5
20
8.2
1171
8.6
25
8.6
1426
9.0
21
8.4
1265
Predictive Analytics
9.2
22
8.2
1225
8.8
23
8.2
1185
8.4
20
7.8
1015
8.8
23
8.0
1145
Sales Management
8.7
26
8.8
1438
8.5
21
8.0
1130
9.2
24
8.4
1289
8.6
27
8.9
1500
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.6
1122
Not enough data
8.1
915
Not enough data
8.6
1084
Not enough data
8.7
1114
Not enough data
Not enough data
Contacts
Not enough data
8.7
1189
Not enough data
8.5
1033
Not enough data
8.7
1093
Insights
Not enough data
9.1
1280
Not enough data
8.7
1122
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1027
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.4
725
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
737
Not enough data
8.4
723
Analytics
Not enough data
8.5
802
Not enough data
8.5
805
Not enough data
8.5
749
Not enough data
8.3
726
Presentation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
User Interface Design
9.5
20
Not enough data
9.0
21
Not enough data
9.0
22
Not enough data
9.6
26
Not enough data
Data Control
9.0
23
Not enough data
9.1
23
Not enough data
9.3
23
Not enough data
Publishing
9.2
22
Not enough data
9.1
21
Not enough data
9.2
21
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and HubSpot Sales Hub are categorized as Sales Analytics and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.1%
Computer Software
10.8%
Financial Services
6.2%
Banking
5.0%
Telecommunications
2.7%
Other
57.1%
Computer Software
16.0%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Most Helpful Reviews
Creatio
Most Helpful Favorable Review
Tommie M.
Verified User in Information Technology and Services
I have used BPMonline since 2005. When we first started to look for a CRM system, hardly any of the products we looked at had the main feature what we wanted; the ability to view a list of any item or type of object (Customer, Contact, Lead, Opportunity,...
Most Helpful Critical Review
D L.
Verified User in Financial Services
Limited social media integration is a goncern
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Tommie M.
Verified User in Information Technology and Services
I have used BPMonline since 2005. When we first started to look for a CRM system, hardly any of the products we looked at had the main feature what we wanted; the ability to view a list of any item or type of object (Customer, Contact, Lead, Opportunity,...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
D L.
Verified User in Financial Services
Limited social media integration is a goncern
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
What makes bpm'online superior to other CRM systems?
2 comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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