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- Constant Contact-vs-Salesforce Marketing Cloud Engagement
Compare Constant Contact and Salesforce Marketing Cloud Engagement 
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Mid-Market (40.7% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Starting at $1,250.00 Per Month
Constant Contact
Star Rating
(6,642)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSalesforce Marketing Cloud Engagement
Star Rating
(1,756)4.0 out of 5
Market Segments
Mid-Market (40.7% of reviews)
Entry-Level Pricing
Starting at $1,250.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Marketing Cloud Engagement excels in integration capabilities, particularly with its Close Ecosystem API, which received a high score of 8.1. In contrast, Constant Contact's integration APIs scored lower at 7.7, leading reviewers to mention that Salesforce offers a more seamless experience when connecting with other platforms.
- Reviewers mention that Constant Contact shines in ease of use, with a score of 8.4 for Ease of Setup compared to Salesforce's 7.2. Users on G2 appreciate Constant Contact's user-friendly interface, making it easier for small businesses to get started quickly.
- G2 users highlight Salesforce's superior campaign automation features, scoring 9.7, which allows for more sophisticated marketing strategies. In comparison, Constant Contact's campaign automation scored 9.4, with users noting that while effective, it lacks some of the advanced functionalities found in Salesforce.
- Users say that Constant Contact's email customization features, scoring 8.8, are more accessible for small businesses, allowing for quick and effective email marketing campaigns. Salesforce, while powerful, received a slightly lower score of 8.1, with reviewers mentioning that its customization options can be more complex to navigate.
- Reviewers mention that Salesforce Marketing Cloud Engagement offers robust analytics capabilities, scoring 9.6, which provides deeper insights into campaign performance. In contrast, Constant Contact's analytics scored 8.6, with users reporting that while useful, it doesn't provide the same level of detail as Salesforce.
- Users on G2 report that Constant Contact's customer support is highly rated at 8.2, with many reviewers praising the responsiveness and helpfulness of the support team. Salesforce, while also providing good support at 7.7, has received feedback that response times can be slower, particularly for smaller clients.
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Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Salesforce Marketing Cloud Engagement
Pro
Starting at $1,250.00
Per Month
Personalized marketing automation with email solutions
- Email Marketing
- Content Creation
- Integration with Salesforce Sales Cloud
Free Trial
Constant Contact
Free Trial is available
Salesforce Marketing Cloud Engagement
No trial information availableRatings
Meets Requirements
8.4
5,739
8.3
1,306
Ease of Use
8.5
5,766
7.7
1,438
Ease of Setup
8.5
3,010
7.3
707
Ease of Admin
8.6
2,744
7.5
536
Quality of Support
8.2
4,719
7.7
1,234
Has the product been a good partner in doing business?
8.5
2,619
7.9
530
Product Direction (% positive)
7.0
5,636
7.5
1,259
Features by Category
Email Marketing
8.6
4457
|
Verified
8.2
924
|
Verified
8.4
4556
|
Verified
8.1
942
|
Verified
8.8
4280
|
Verified
8.6
918
|
Verified
8.3
4522
|
Verified
8.1
950
|
Verified
8.8
4514
|
Verified
8.6
956
|
Verified
8.5
4390
|
Verified
8.3
928
|
Verified
8.3
3490
|
Verified
8.2
793
|
Verified
8.4
1337
|
Verified
8.6
280
|
Verified
7.9
1177
|
Verified
8.5
190
Reporting & Analytics
7.9
1966
|
Verified
8.0
752
|
Verified
8.3
4130
|
Verified
8.1
886
|
Verified
Generative AI
7.9
137
7.9
65
7.9
137
8.0
68
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.2
2297
|
Verified
8.0
428
|
Verified
7.6
1543
|
Verified
7.8
383
|
Verified
7.6
1522
|
Verified
8.0
363
|
Verified
7.4
957
|
Verified
8.8
169
|
Verified
7.9
1113
|
Verified
8.5
162
|
Verified
7.4
895
|
Verified
8.4
151
|
Verified
Diagnosis
8.0
640
Not enough data
8.1
633
Not enough data
8.5
809
Not enough data
8.5
721
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
930
Not enough data
Feature Not Available
Not enough data
8.5
782
Not enough data
Reporting
8.7
913
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
700
Not enough data
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
20
Not enough data
9.3
20
Not enough data
8.5
20
Not enough data
8.9
21
Not enough data
9.0
20
Agentic AI - Location-Based Marketing Features
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
9.3
21
Not enough data
9.7
20
Not enough data
9.6
21
Not enough data
9.6
20
Campaigns
Not enough data
9.3
24
Not enough data
9.1
23
Not enough data
9.1
24
Not enough data
9.0
22
Not enough data
9.1
23
Analytics
Not enough data
9.3
23
Not enough data
9.2
22
Optimization
Not enough data
9.0
22
Not enough data
9.4
23
Not enough data
9.5
22
Not enough data
8.8
23
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
8.4
61
Not enough data
8.2
57
Not enough data
8.5
57
Not enough data
Formatting
7.9
55
Not enough data
8.0
57
Not enough data
7.5
55
Not enough data
Content
8.0
55
Not enough data
8.3
57
Not enough data
8.1
54
Not enough data
Product Type
8.6
57
Not enough data
7.8
54
Not enough data
Generative AI
8.3
10
Not enough data
8.8
10
Not enough data
Templates
8.2
933
|
Verified
8.4
43
7.3
799
|
Verified
8.4
44
8.0
853
|
Verified
8.7
42
8.4
477
8.8
43
Edit
8.2
834
|
Verified
8.6
41
8.4
922
|
Verified
8.8
42
7.9
725
|
Verified
9.1
41
Logistics
8.6
904
|
Verified
9.0
42
7.6
765
|
Verified
8.0
41
7.9
696
|
Verified
8.6
43
8.8
485
8.6
43
Generative AI
8.2
59
8.0
32
8.2
56
8.3
31
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Marketing and Communications
8.3
467
Not enough data
8.1
497
Not enough data
8.0
434
Not enough data
8.8
621
Not enough data
8.9
635
Not enough data
Attendee Engagement
8.1
494
Not enough data
7.9
427
Not enough data
8.0
433
Not enough data
Registration
8.2
490
Not enough data
8.2
479
Not enough data
7.8
372
Not enough data
Generative AI
8.4
25
Not enough data
Agentic AI - Event Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.6
58
9.4
21
8.0
49
8.8
23
8.4
52
8.9
22
8.4
54
9.0
21
8.3
52
8.9
21
8.1
52
8.5
23
8.5
59
9.2
22
8.1
49
8.9
23
SMS Platform
8.8
59
9.1
21
8.8
53
9.4
22
7.5
51
8.5
23
7.0
47
8.0
23
7.4
47
8.7
21
7.6
48
8.9
22
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
49
Not enough data
8.5
49
Not enough data
8.7
49
Not enough data
8.6
48
Not enough data
8.5
49
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Content & Collaboration
9.0
114
9.3(won by 0.3)
24
8.8
122
9.5(won by 0.7)
23
8.5
98
9.1(won by 0.6)
23
Feature Not Available
9.2(won by default)
23
Feature Not Available
9.3(won by default)
23
8.8
118
8.9(won by 0.1)
22
Social Management
8.8
129
9.5(won by 0.7)
25
8.9(won by 0.1)
131
8.8
25
Feature Not Available
9.2(won by default)
24
8.8
128
9.2(won by 0.4)
23
8.2
114
9.0(won by 0.8)
22
8.8
115
9.2(won by 0.4)
23
8.6
82
9.2(won by 0.6)
17
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Functionality
8.8
257
Not enough data
Campaign Management
9.0
260
Not enough data
8.9
244
Not enough data
8.9
241
Not enough data
8.4
204
Not enough data
8.6
208
Not enough data
8.9
211
Not enough data
9.0
198
Not enough data
8.6
179
Not enough data
8.6
190
Not enough data
8.7
215
Not enough data
8.5
200
Not enough data
8.3
168
Not enough data
8.6
181
Not enough data
Targeting
8.9
226
Not enough data
8.8
209
Not enough data
8.4
180
Not enough data
8.6
183
Not enough data
Platform
8.4
188
Not enough data
8.6
221
Not enough data
8.8
230
Not enough data
9.0
258
Not enough data
8.6
202
Not enough data
8.6
252
Not enough data
8.7
215
Not enough data
8.6
187
Not enough data
8.8
234
Not enough data
Survey Management
8.3
198
Not enough data
8.3
191
Not enough data
Feature Not Available
Not enough data
8.6
188
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
187
Not enough data
8.1
174
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
201
Not enough data
Feature Not Available
Not enough data
8.6
191
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.8
35
Not enough data
9.2
35
Not enough data
8.4
33
Not enough data
9.1
31
Campaigns
Not enough data
8.8
33
Not enough data
9.2
31
Not enough data
9.0
32
Not enough data
9.2
30
Not enough data
9.4
31
Not enough data
9.1
31
Engagement
Not enough data
8.9
30
Platform
Not enough data
9.2
31
Not enough data
9.1
32
Not enough data
8.8
32
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.3
36
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Salesforce Marketing Cloud Engagement are categorized as SMS Marketing, Email Template Builder, Social Media Management, and Email Marketing
Unique Categories
Constant Contact is categorized as Event Marketing, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, and Survey
Salesforce Marketing Cloud Engagement is categorized as Push Notification, Customer Journey Mapping, Mobile Marketing, and Location-Based Marketing
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Marketing Cloud Engagement
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.2%
Marketing and Advertising
10.0%
Real Estate
4.4%
Education Management
4.1%
Health, Wellness and Fitness
3.3%
Other
66.1%
Marketing and Advertising
14.1%
Information Technology and Services
7.2%
Computer Software
5.4%
Financial Services
5.2%
Non-Profit Organization Management
4.5%
Other
63.5%
Most Helpful Reviews
Constant Contact
Most Helpful Favorable Review
Kristin H.
Verified User in Higher Education
I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...
Most Helpful Critical Review
Mark H.
Verified User in Computer Software
Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...
Salesforce Marketing Cloud Engagement
Most Helpful Favorable Review
Peter H.
Verified User in Accounting
Robust- scalable, handles millions of emails in a simultaneous burst. Reporting is silid, valuble, allows us to keep our delivery rate at 99% on average. Optout feature works reliably- working with multiple lists allows us to avoid duplicating emails. ...
Most Helpful Critical Review
Marisa M.
Verified User in Marketing and Advertising
Glitchy WYSIWYG Its WYSIWYG editor is glitchy and does not seem to wholly support any one browser meaning you may find yourself toggling between IE and Firefox to access different features. Limited SFDC Integration SFDC integration is limited. You can...
Kristin H.
Verified User in Higher Education
I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...
Peter H.
Verified User in Accounting
Robust- scalable, handles millions of emails in a simultaneous burst. Reporting is silid, valuble, allows us to keep our delivery rate at 99% on average. Optout feature works reliably- working with multiple lists allows us to avoid duplicating emails. ...
Mark H.
Verified User in Computer Software
Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...
Marisa M.
Verified User in Marketing and Advertising
Glitchy WYSIWYG Its WYSIWYG editor is glitchy and does not seem to wholly support any one browser meaning you may find yourself toggling between IE and Firefox to access different features. Limited SFDC Integration SFDC integration is limited. You can...
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Is Salesforce an ESP?
3 comments
SM
Yes, Salesforce can be considered an Email Service Provider (ESP) through its Marketing Cloud, specifically the Engagement Cloud segment. Salesforce...Read more
I'm stuck on setting up automated email campaigns in Salesforce Marketing Cloud Engagement. Any tips?
3 comments
SM
Here are some quick tips to help you set up automated email campaigns in Salesforce Marketing Cloud Engagement:
1. Set Clear Goals: Know what you want to...Read more
What does Salesforce software do?
3 comments
SM
Salesforce is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations. Here’s what it does:
1....Read more
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