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Compare Close and HubSpot Sales Hub 
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$0.00
Close
Star Rating
(1,792)4.7 out of 5
Market Segments
Small-Business (78.9% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(12,382)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Close excels in Ease of Use with a score of 9.3, while HubSpot Sales Hub trails behind at 8.7. Reviewers mention that Close's intuitive interface allows for quick onboarding and minimal training, making it a favorite among small businesses.
- Reviewers mention that Close's Quality of Support is outstanding, scoring 9.3 compared to HubSpot's 8.6. Users on G2 highlight the responsiveness and helpfulness of Close's support team, often resolving issues faster than expected.
- Users say that Close shines in Lead Management with a score of 9.2, while HubSpot Sales Hub scores 8.8. Reviewers mention that Close's features for tracking and nurturing leads are robust, allowing for better conversion rates.
- G2 users report that Close's Performance and Reliability score of 9.1 outperforms HubSpot's 8.7. Users appreciate the consistent uptime and fast performance of Close, which is crucial for daily sales operations.
- Reviewers mention that Close offers superior Opportunity & Pipeline Management with a score of 9.0, compared to HubSpot's 8.5. Users highlight the visual pipeline features in Close that help them easily track sales stages and forecast revenue.
- Users report that Close's Customization capabilities score 8.6, while HubSpot's is lower at 8.1. Reviewers mention that Close allows for more tailored workflows and fields, which is essential for adapting the software to specific business needs.
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Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Close
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
1,604
8.6
9,345
Ease of Use
9.3
1,642
8.7
9,774
Ease of Setup
9.0
987
8.4
3,813
Ease of Admin
9.0
531
8.6
2,985
Quality of Support
9.3
1,432
8.6
8,419
Has the product been a good partner in doing business?
9.3
525
8.8
2,941
Product Direction (% positive)
9.5
1,618
8.7
8,929
Features by Category
Sales Force Automation
9.0
1252
|
Verified
8.7
5751
|
Verified
Feature Not Available
Feature Not Available
9.0
1257
|
Verified
8.5
5600
|
Verified
9.0
1283
|
Verified
8.5
5800
|
Verified
8.3
1070
7.8
3920
|
Verified
9.1
1207
|
Verified
8.5
4770
|
Verified
8.4
1027
7.8
2978
|
Verified
8.3
1035
7.9
2886
|
Verified
8.4
1068
8.2
2181
Marketing Automation
8.7
1163
8.7
5109
|
Verified
8.5
1124
8.5
4783
|
Verified
9.2
1239
8.8
4913
|
Verified
8.2
1045
8.2
4178
|
Verified
Customer Support
8.7
1127
|
Verified
8.3
3373
|
Verified
8.7
1137
|
Verified
8.2
2205
8.7
1170
|
Verified
8.5
3036
|
Verified
8.7
1161
|
Verified
8.1
3025
|
Verified
8.5
1110
|
Verified
8.3
3262
|
Verified
Reporting & Analytics
8.7
1169
|
Verified
8.2
5494
|
Verified
8.8
1191
|
Verified
8.4
5852
|
Verified
8.2
1056
8.0
4034
|
Verified
Mobile & Social
8.2
987
8.0
3560
|
Verified
7.9
1010
8.1
2215
|
Verified
8.2
998
7.7
3880
|
Verified
Platform
8.6
1117
|
Verified
8.1
2660
|
Verified
8.7
1132
|
Verified
8.3
2275
|
Verified
8.9
1120
8.5
2737
|
Verified
8.4
1047
8.2
2048
|
Verified
8.0
994
|
Verified
7.6
1748
8.3
1021
8.0
2350
|
Verified
9.1
1130
|
Verified
8.7
2743
|
Verified
8.4
1040
8.1
1443
Integration
8.8
1056
|
Verified
8.4
2072
|
Verified
8.7
1058
|
Verified
8.2
2178
|
Verified
8.5
993
|
Verified
8.2
2041
|
Verified
Generative AI
Feature Not Available
7.4
464
Agentic AI - CRM
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.8
123
8.4
501
8.5
123
8.6
597
9.0
130
8.9
625
8.6
124
8.9
632
Organization
9.2
126
9.0
654
8.8
123
8.8
640
8.8
124
8.7
578
Performance Analysis
8.1
119
8.3
532
8.8
125
8.8
641
Sales Analysis
8.2
127
8.5
537
8.5
125
8.7
593
Generative AI
8.2
72
8.1
135
8.6
72
8.2
134
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
182
8.8
1430
9.1
184
9.0
1472
9.0
176
8.3
1245
8.6
174
8.2
1149
9.1
179
8.8
1321
9.0
183
8.7
1185
8.9
182
8.6
1112
Repeatability and Reportability
8.6
178
8.6
1285
8.9
178
8.7
1350
8.8
169
8.6
1327
8.3
168
8.2
1202
7.7
166
Feature Not Available
AI and Automation
8.2
160
8.3
1059
8.0
163
8.2
1026
8.1
156
8.2
1017
7.8
165
7.9
897
7.7
163
7.8
845
Generative AI
7.8
162
7.4
307
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.1
130
Not enough data
9.1
131
Not enough data
9.0
127
Not enough data
Agent Tools
8.8
126
Not enough data
8.6
126
Not enough data
8.8
122
Not enough data
9.4
127
Not enough data
Automation
8.8
121
Not enough data
8.8
124
Not enough data
8.5
122
Not enough data
8.5
122
Not enough data
9.1
122
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.3
274
Not enough data
8.0
242
Not enough data
8.1
252
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.6
217
Not enough data
7.8
227
Generative AI
Not enough data
7.6
87
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
251
|
Verified
Not enough data
9.2
273
|
Verified
Not enough data
9.3
268
|
Verified
Not enough data
8.7
253
|
Verified
Not enough data
8.4
238
Not enough data
8.6
243
Not enough data
8.8
242
Not enough data
Feature Not Available
Not enough data
SMS Platform
8.9
266
|
Verified
Not enough data
9.1
262
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
249
|
Verified
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.5
88
Not enough data
8.5
89
Not enough data
7.8
89
Not enough data
Design
8.5
91
Not enough data
7.7
88
Not enough data
8.9
89
Not enough data
8.9
89
Not enough data
9.0
86
Not enough data
Generative AI
8.3
84
Not enough data
8.7
84
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.3
29
Not enough data
9.0
29
Not enough data
9.1
29
Not enough data
9.0
29
Not enough data
8.9
28
Not enough data
8.2
28
Not enough data
8.9
28
Not enough data
Generative AI
8.9
27
Not enough data
Workforce Management
9.3
29
Not enough data
9.1
28
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.6
30
Not enough data
9.0
29
Not enough data
Integrations
Not enough data
8.3
474
Not enough data
9.0
669
Not enough data
8.4
537
Not enough data
8.5
526
Not enough data
7.8
438
Branding & Customizatio
Not enough data
8.6
578
Not enough data
8.8
597
Not enough data
8.5
520
Automatic Rules & Configurations
Not enough data
8.7
572
Not enough data
8.9
580
Not enough data
8.5
538
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.0
684
Not enough data
8.2
761
|
Verified
Not enough data
7.7
632
|
Verified
Not enough data
8.4
856
Personalization
Not enough data
8.5
878
Not enough data
8.5
1007
|
Verified
Not enough data
8.8
1106
|
Verified
Not enough data
8.5
901
|
Verified
Administrative
Not enough data
8.6
934
|
Verified
Not enough data
8.5
815
|
Verified
Not enough data
8.4
773
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
461
8.7
1958
Feature Not Available
8.8
1950
Feature Not Available
Feature Not Available
Customizations
9.0
469
8.8
2001
9.2
469
8.9
2002
8.8
494
8.8
2093
8.6
451
Feature Not Available
9.2
492
8.9
2079
Generative AI
Feature Not Available
7.6
366
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.5
141
8.4
1224
8.7
141
8.5
1296
8.5
142
8.2
1166
8.7
145
8.7
1420
8.6
140
8.4
1259
Predictive Analytics
8.6
140
8.2
1220
8.6
140
8.2
1180
8.2
136
7.8
1010
8.4
139
8.0
1140
Sales Management
9.0
141
8.8
1433
8.2
138
8.0
1124
8.8
137
8.5
1284
9.2
142
8.9
1495
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
9.2
633
8.6
1119
Feature Not Available
8.2
913
8.9
614
8.6
1081
9.3
628
8.7
1111
Contacts
8.8
624
8.7
1186
8.7
587
8.5
1030
9.0
622
8.7
1090
Insights
9.3
645
9.1
1277
9.0
599
8.7
1119
8.7
561
Feature Not Available
9.0
621
Feature Not Available
8.8
600
8.4
1024
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.4
721
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
733
Not enough data
8.4
719
Analytics
Not enough data
8.5
798
Not enough data
8.5
801
Not enough data
8.5
745
Not enough data
8.3
722
Presentation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and HubSpot Sales Hub are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Call Center Infrastructure (CCI), and Auto Dialer
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Enablement, Visitor Identification, Sales Performance Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Computer Software
8.9%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
55.3%
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Most Helpful Reviews
Close
Most Helpful Favorable Review
Tim M.
Verified User in Financial Services
I would find that I would meet with prospects and when I couldn't close on the first or second meeting, I would move on to the next prospect. Close has given those types of prospects new life by reminding me about not only the prospect but what the...
Most Helpful Critical Review
Verified User in Computer Software
Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level) Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way to limit...
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Tim M.
Verified User in Financial Services
I would find that I would meet with prospects and when I couldn't close on the first or second meeting, I would move on to the next prospect. Close has given those types of prospects new life by reminding me about not only the prospect but what the...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User in Computer Software
Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level) Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way to limit...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
How fast does close read the feedback provided?
1 comment
SB
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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