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At a Glance
CleverTap
CleverTap
Star Rating
(619)4.6 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Information
Entry-Level Pricing
$75.00 Per Month
Free Trial is available
Browse all 3 pricing plans
Netcore Customer Engagement and Experience Platform
Netcore Customer Engagement and Experience Platform
Star Rating
(468)4.5 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Information
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that CleverTap excels in user segmentation with a score of 9.2, allowing for highly targeted marketing campaigns, while Netcore's segmentation capabilities, although strong at 9.0, are noted to be slightly less intuitive.
  • Reviewers mention that CleverTap's email marketing features are robust, particularly in building and personalizing emails (9.0), whereas Netcore's email capabilities, while effective, received a lower score of 8.8, indicating room for improvement in personalization options.
  • G2 users highlight CleverTap's superior campaign scheduling functionality, scoring 9.4, which allows for more efficient management of marketing efforts compared to Netcore's score of 8.8, where users feel the interface could be more user-friendly.
  • Users on G2 report that CleverTap's triggered notifications feature is highly effective, scoring 9.4, which enhances user engagement significantly, while Netcore's similar feature scored 8.6, suggesting it may not be as responsive or customizable.
  • Reviewers mention that CleverTap's real-time insights (8.9) provide a more dynamic understanding of user behavior compared to Netcore's 8.8, which some users feel lacks the immediacy needed for timely decision-making.
  • Users say that CleverTap's customer support is exceptional, with a score of 9.0, often praised for its responsiveness and helpfulness, while Netcore's support, although rated at 8.9, is noted to be slightly slower in response times according to some reviewers.
Featured Products
Pricing
Entry-Level Pricing
CleverTap
Essentials
$75.00
Per Month
Browse all 3 pricing plans
Netcore Customer Engagement and Experience Platform
Startup Plan
Free
10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plans
Free Trial
CleverTap
Free Trial is available
Netcore Customer Engagement and Experience Platform
No trial information available
Ratings
Meets Requirements
8.8
519
8.6
400
Ease of Use
8.9
521
8.8
405
Ease of Setup
8.5
303
8.7
256
Ease of Admin
9.0
237
8.9
130
Quality of Support
9.0
511
8.9
397
Has the product been a good partner in doing business?
9.3
236
9.1
133
Product Direction (% positive)
9.6
503
9.4
392
Features by Category
8.5
196
8.3
188
Email Marketing
9.0
160
8.9
163
8.9
153
9.0
159
8.9
152
8.8
157
8.8
140
8.5
156
Online Marketing
8.2
120
8.4
143
8.8
147
8.4
150
9.1
154
8.7
157
9.1
146
8.5
147
8.3
123
Feature Not Available
Lead Management
8.9
131
8.4
144
8.7
130
8.5
145
9.2
161
8.8
152
8.4
114
8.1
136
8.6
128
8.3
138
8.6
139
8.4
145
8.7
131
8.3
136
8.8
128
8.2
135
Campaign Management
8.8
140
8.5
160
8.1
129
8.2
153
8.1
123
Feature Not Available
7.8
116
Feature Not Available
Social
Feature Not Available
Feature Not Available
7.9
122
Feature Not Available
7.9
127
Feature Not Available
7.7
120
Feature Not Available
8.1
127
Feature Not Available
Reporting & Analytics
9.0
155
8.7
158
8.4
143
8.3
152
8.4
140
8.3
153
8.5
134
8.0
138
7.4
115
7.2
131
Platform
8.7
146
8.5
141
8.7
128
8.4
136
9.2
144
8.6
142
8.3
114
8.1
131
8.6
120
8.2
137
8.8
134
8.5
133
8.6
113
8.3
129
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.7
149
8.4
145
8.6
141
8.4
144
8.3
128
8.1
138
9.0
242
8.8
40
User Identification
8.6
194
8.4
38
9.2
209
9.0
40
8.7
181
7.9
38
Tracking & Reporting
9.2
201
8.9
37
9.0
197
8.8
38
8.7
177
8.8
37
8.8
206
9.1
39
8.8
183
8.7
36
9.1
188
8.9
38
Metrics
9.2
161
9.0
38
9.1
91
8.3
38
9.0
153
9.1
39
9.1
138
8.5
36
9.2
158
8.6
37
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
Not enough data
8.7
49
Visitor Behavior
Not enough data
8.7
45
Not enough data
8.6
43
Not enough data
Feature Not Available
Templates
Not enough data
8.3
42
Not enough data
8.7
42
Not enough data
8.5
45
Personalization
Not enough data
8.7
41
Not enough data
8.3
43
Not enough data
8.6
40
Not enough data
8.0
41
Not enough data
8.5
40
Not enough data
8.9
40
Not enough data
8.6
42
Not enough data
9.2
44
Multichannel
Not enough data
8.8
43
Not enough data
8.7
45
Not enough data
8.7
42
Administration
Not enough data
9.0
42
Not enough data
8.9
41
Not enough data
8.8
42
Not enough data
8.8
41
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
8.7
46
User Analysis
Not enough data
8.7
44
Not enough data
8.7
43
User Support
Not enough data
8.9
43
Not enough data
8.8
40
Not enough data
9.0
40
Walkthrough Type
Not enough data
8.3
39
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
9.1
271
8.6
131
Campaigns
9.0
237
8.5
116
9.4
250
8.8
123
9.0
238
8.6
119
9.2
254
8.8
119
9.3
238
8.6
119
Analytics
8.9
247
8.6
124
8.9
234
8.4
116
Optimization
9.0
235
8.4
119
9.1
243
8.6
122
9.0
232
8.4
119
8.8
214
8.3
116
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization EnginesHide 16 FeaturesShow 16 Features
9.4
78
8.6
22
Segmentation
9.5
70
8.8
21
9.6
67
8.7
20
Targeting
9.6
67
8.9
19
9.5
66
8.1
20
Triggered Content
9.4
59
8.8
19
9.5
65
9.1
21
9.5
66
9.1
20
Personalized Content
9.3
59
8.6
20
8.7
59
8.4
18
9.2
57
8.7
20
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
86
Text Messaging
Not enough data
8.7
81
Not enough data
8.0
74
Not enough data
8.3
77
Not enough data
8.1
77
Not enough data
8.3
75
Not enough data
7.7
70
Not enough data
8.4
75
Not enough data
8.6
73
SMS Platform
Not enough data
8.4
75
Not enough data
8.7
77
Not enough data
7.5
72
Not enough data
7.6
72
Not enough data
7.9
72
Not enough data
8.4
73
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
Not enough data
7.9
55
Data Sourcing
Not enough data
7.9
53
Not enough data
8.0
52
Not enough data
8.2
53
Not enough data
8.1
51
Intelligence
Not enough data
7.9
51
Not enough data
7.2
49
Not enough data
7.9
49
Not enough data
9.0
14
Functionality
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.0
12
Not enough data
9.0
13
Management
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
9.4
12
Not enough data
9.3
12
Customer Journey MappingHide 6 FeaturesShow 6 Features
8.8
181
8.1
68
Platform Basics
8.7
159
8.3
60
8.6
153
8.1
64
9.0
148
8.4
63
8.8
136
8.1
60
8.8
133
8.3
62
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.4
85
Platform Basics
Not enough data
8.9
77
Not enough data
8.8
79
Platform Data
Not enough data
8.7
77
Not enough data
8.3
76
Not enough data
8.6
79
Not enough data
8.6
75
Platform Additional Functionality
Not enough data
8.7
76
Not enough data
8.5
75
Not enough data
8.4
74
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Proactive NotificationHide 8 FeaturesShow 8 Features
Not enough data
8.2
14
Messaging Channels
Not enough data
8.9
12
Not enough data
9.4
13
Not enough data
7.1
11
Not enough data
7.1
13
Administration
Not enough data
9.0
13
Not enough data
8.3
12
Not enough data
9.2
10
Not enough data
7.7
10
Not enough data
8.3
128
Computing
Not enough data
8.2
114
Not enough data
8.1
115
Not enough data
8.5
115
Experimental Design
Not enough data
8.4
112
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
8.8
112
Not enough data
8.1
105
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
26
Not enough data
WhatsApp Messaging - WhatsApp Marketing
8.6
23
8.5
14
8.7
25
8.1
14
8.3
24
8.3
14
8.8
25
8.7
14
8.3
25
8.8
13
8.6
25
8.8
13
WhatsApp Business Platform - WhatsApp Marketing
8.4
23
8.5
14
8.7
24
8.7
13
8.5
22
8.5
13
8.7
24
8.7
14
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
254
8.7
60
Analysis
8.6
186
8.8
54
8.9
222
|
Verified
9.1
55
8.8
171
8.5
54
8.9
170
8.7
53
Campaigns
8.5
183
|
Verified
8.5
56
9.3
230
|
Verified
9.2
55
8.8
181
8.6
52
8.3
145
8.2
51
9.2
171
9.2
57
9.3
185
9.0
57
Engagement
8.7
159
8.3
51
Platform
8.8
194
9.0
51
8.9
190
|
Verified
8.9
54
8.7
167
8.7
50
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
285
8.4
103
Marketing Operations
8.5
210
|
Verified
Feature Not Available
8.8
239
|
Verified
8.7
88
8.8
245
|
Verified
8.8
95
9.1
230
|
Verified
9.0
91
8.2
93
7.9
84
Feature Not Available
7.7
80
Campaign Activity
8.9
252
|
Verified
8.9
96
8.7
255
|
Verified
8.7
98
8.7
231
|
Verified
8.5
94
8.8
224
|
Verified
8.4
88
8.6
215
|
Verified
8.5
87
8.6
168
|
Verified
8.2
88
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
171
8.9
39
Metrics
9.2
161
9.0
38
9.1
91
8.3
38
9.0
153
9.1
39
9.1
138
8.5
36
9.2
158
8.6
37
Mobile App OptimizationHide 15 FeaturesShow 15 Features
9.1
168
8.7
11
Variation Testing
9.2
123
9.2
8
8.5
101
8.5
8
9.0
103
8.5
9
9.0
117
8.9
9
9.0
33
8.8
8
9.1
107
9.1
9
Reporting
9.2
139
9.1
9
9.0
137
9.0
10
Personalization
9.1
123
8.7
10
9.2
121
9.1
9
9.3
105
8.8
8
Administration
8.8
131
8.8
8
8.8
46
8.7
9
8.9
137
8.3
10
9.2
141
8.7
9
Categories
Categories
Shared Categories
CleverTap
CleverTap
Netcore Customer Engagement and Experience Platform
Netcore Customer Engagement and Experience Platform
Unique Categories
CleverTap
CleverTap has no unique categories
Reviews
Reviewers' Company Size
CleverTap
CleverTap
Small-Business(50 or fewer emp.)
28.4%
Mid-Market(51-1000 emp.)
52.5%
Enterprise(> 1000 emp.)
19.1%
Netcore Customer Engagement and Experience Platform
Netcore Customer Engagement and Experience Platform
Small-Business(50 or fewer emp.)
17.0%
Mid-Market(51-1000 emp.)
47.8%
Enterprise(> 1000 emp.)
35.1%
Reviewers' Industry
CleverTap
CleverTap
Financial Services
16.6%
Information Technology and Services
6.2%
Internet
5.5%
Entertainment
5.5%
Marketing and Advertising
5.4%
Other
60.7%
Netcore Customer Engagement and Experience Platform
Netcore Customer Engagement and Experience Platform
Financial Services
21.8%
Insurance
6.9%
Banking
6.0%
Retail
5.6%
Marketing and Advertising
5.4%
Other
54.3%
Most Helpful Reviews
CleverTap
CleverTap
Most Helpful Favorable Review
Sai Ganesh R.
SR
Sai Ganesh R.
Verified User in Marketing and Advertising

Clevertap offers detailed analytics about our user's journey on the app, its AI helps us boost our recommendation engine by recommending related content based on user's past interactions or choices. We majorly use Clevertap for sending out push...

Most Helpful Critical Review
Verified User
G
Verified User in Consumer Goods

Not being able to understand criteria on segmentation

Netcore Customer Engagement and Experience Platform
Netcore Customer Engagement and Experience Platform
Most Helpful Favorable Review
MB
Mahesh B.
Verified User in Hospital & Health Care

Smartech has Actionable Analytics, Advanced segmentation and has multi-channels to communicate and engage users

Most Helpful Critical Review
Verified User
G
Verified User in Banking

Missing features on the new panel, which were available on the old panel.

Alternatives
CleverTap
CleverTap Alternatives
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Netcore Customer Engagement and Experience Platform
Netcore Customer Engagement and Experience Platform Alternatives
MoEngage
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Insider
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Discussions
CleverTap
CleverTap Discussions
What is the best way for the gaming industry to leverage pre-login and post-login funnels.
4 comments
Maximilian H.
MH
I believe if you're planning to develop a good platform, it's necessary to work with reliable specialists. And I can say that it's not a problem to find them...Read more
How do I track uninstallers? Is there a way to find out exactly about my uninstaller base?
2 comments
Mridu B.
MB
You can check App uninstalled from the event under Find People (Segments) . You may have to switch on Uninstall Tracking from the Settings first.Read more
CleverTap supports a variety of messaging channels including push notifications, in-app messages, SMS, email, and web push notifications.
1 comment
Official Response from CleverTap
CleverTap helps you send personalized marketing messages to users across more than 9 marketing channels, including: email, SMS, push notifications, in-app...Read more
Netcore Customer Engagement and Experience Platform
Netcore Customer Engagement and Experience Platform Discussions
Monty the Mongoose crying
Netcore Customer Engagement and Experience Platform has no discussions with answers