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Compare Chargent and EBizCharge 
At a Glance
Market Segments
Mid-Market (44.1% of reviews)
Small-Business (74.4% of reviews)
Entry-Level Pricing
$3000+ per year
No pricing available
Chargent
Star Rating
(59)4.5 out of 5
Market Segments
Mid-Market (44.1% of reviews)
Entry-Level Pricing
$3000+ per year
Browse all 3 pricing plansEBizCharge
Star Rating
(101)4.8 out of 5
Market Segments
Small-Business (74.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about EBizChargeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chargent's "Ease of Setup" is rated at 7.9, which some find challenging compared to EBizCharge's impressive 9.2. Reviewers mention that EBizCharge offers a more intuitive onboarding process, making it easier for new users to get started.
- Reviewers mention that Chargent's "Payment Options" for "Coupons, Discounts, Promotions, and Gift Cards" is rated at 6.4, which is significantly lower than EBizCharge's 8.3. Users on G2 highlight that EBizCharge provides more flexibility in managing promotional offers, enhancing customer engagement.
- G2 users report that Chargent's "Quality of Support" is rated at 8.6, while EBizCharge shines with a 9.6. Users say that EBizCharge's support team is more responsive and helpful, often resolving issues faster than Chargent's support.
- Users say that Chargent's "Multi-Currency" feature is rated at 6.7, which is a notable drawback for businesses operating internationally. In contrast, EBizCharge does not have this limitation, allowing for seamless transactions across different currencies, as mentioned by reviewers.
- Reviewers mention that Chargent's "Fraud Protection Tools" score is 9.1, which is commendable, but EBizCharge surpasses it with a 9.3 rating. Users report that EBizCharge offers more robust fraud detection features, providing an extra layer of security for transactions.
- Users on G2 highlight that Chargent's "Payment Processing" for "Instant Payment" is rated at 8.7, while EBizCharge excels with a 9.5. Reviewers say that EBizCharge's faster processing times significantly improve cash flow for businesses, making it a preferred choice for those needing quick transactions.
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Pricing
Entry-Level Pricing
Chargent
Sites
$3000+
per year
- Chargent Users 20+
- Technical Support: Email and Phone
- NO Per Transaction Charges or % fees*
EBizCharge
No pricing availableFree Trial
Chargent
Free Trial is available
EBizCharge
No trial information availableRatings
Meets Requirements
9.0
56
9.5
75
Ease of Use
8.4
56
9.6
74
Ease of Setup
7.9
52
9.2
46
Ease of Admin
8.4
51
9.5
41
Quality of Support
8.6
54
9.6
75
Has the product been a good partner in doing business?
9.1
50
9.7
41
Product Direction (% positive)
8.1
56
9.8
71
Features by Category
Payment Options
Not enough data
8.3
11
Not enough data
8.6
20
Not enough data
9.6
26
Not enough data
9.7
35
Not enough data
9.7
16
Not enough data
9.1
13
Not enough data
9.7
24
Not enough data
7.1
21
Not enough data
9.3
28
Administration
Not enough data
9.4
34
Not enough data
9.3
35
Not enough data
9.2
32
Not enough data
9.4
32
Not enough data
9.0
25
Not enough data
8.0
22
Not enough data
8.5
27
Not enough data
8.3
24
Security
Not enough data
9.4
31
Not enough data
9.1
30
Not enough data
9.5
22
Not enough data
9.3
23
Not enough data
9.3
27
Development
Not enough data
8.7
26
Not enough data
9.1
22
Not enough data
9.5
28
Not enough data
8.9
19
Platform
Not enough data
9.6
31
Not enough data
8.8
16
Not enough data
9.0
14
Not enough data
9.4
22
Not enough data
9.6
31
Not enough data
8.8
16
Not enough data
9.1
31
Not enough data
8.3
26
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dunning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
9.0
38
Not enough data
9.7
40
Not enough data
7.7
25
Not enough data
7.6
22
Administration
Not enough data
8.6
34
Not enough data
8.4
26
Not enough data
8.3
37
Not enough data
8.6
23
Not enough data
8.0
22
Not enough data
8.5
27
Not enough data
8.3
24
Payment Options
Not enough data
7.1
21
Not enough data
9.3
28
Security
Not enough data
9.3
27
Platform
Not enough data
9.1
31
Not enough data
8.3
26
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
9.5
13
Not enough data
9.3
12
Not enough data
9.3
14
Integrations
Not enough data
9.5
13
Not enough data
8.5
13
Not enough data
8.2
12
Transactions
Not enough data
9.0
12
Not enough data
9.1
13
Not enough data
9.5
14
Workflows
Not enough data
9.4
13
Not enough data
9.3
14
Payments - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Embedded Payments
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargent and EBizCharge are categorized as Payment Processing and Billing
Unique Categories
Chargent is categorized as Salesforce AppExchange Apps
EBizCharge is categorized as Embedded Payments, Subscription Billing, Enterprise Payment, Accounts Receivable, and Payment Gateways
Reviews
Reviewers' Company Size
Chargent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
EBizCharge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.9%
Non-Profit Organization Management
13.6%
Education Management
5.1%
Accounting
5.1%
Telecommunications
3.4%
Other
55.9%
Wholesale
15.6%
Manufacturing
10.0%
Retail
7.8%
Transportation/Trucking/Railroad
5.6%
Electrical/Electronic Manufacturing
5.6%
Other
55.6%
Most Helpful Reviews
Chargent
Most Helpful Favorable Review
Brett G.
Verified User in Information Technology and Services
Easy setup for both internal charging and customer facing
Most Helpful Critical Review
Verified User in Consumer Services
The set-up and layout. The fact that it is so easy to create errors within the system
EBizCharge
Most Helpful Favorable Review
Verified User in Information Technology and Services
Secure credit card processing and token system that links our customers.
Most Helpful Critical Review
Brett G.
Verified User in Information Technology and Services
Easy setup for both internal charging and customer facing
Verified User in Information Technology and Services
Secure credit card processing and token system that links our customers.
Verified User in Consumer Services
The set-up and layout. The fact that it is so easy to create errors within the system
Alternatives
Discussions
Does Chargent offer a Free Trial?
1 comment
Official Response from Chargent
Both Sandbox and Production installations come with a 30 day free trial to test out Chargent's core features.
Sandbox trials also allow you to test...Read more
Does Chargent work outside of Salesforce?
1 comment
Official Response from Chargent
Chargent is embedded inside Salesforce, and so requires a subscription to Salesforce Enterprise Edition or above. Chargent is 100% Salesforce native, storing...Read more
Which Payment Gateways does Chargent connect to?
1 comment
Official Response from Chargent
Chargent Payment Processing for Salesforce includes prebuilt integrations with 30+ payment gateways, giving you the most options of any Salesforce payment...Read more
What makes EBizCharge different from other payment gateway integrations?
1 comment
Official Response from EBizCharge
Unlike most other integrated processing solutions for ERP's and accounting softwares, the EBizChage solution is all-encompassing and not a third-party...Read more
Is the payment integration secure?
1 comment
Official Response from EBizCharge
Yes. EBizCharge utilizes the latest in payment security and fully meets rigorous specifications set by the Payment Card Industry (PCI). Encryption and...Read more
The installation process involves several steps. First, gather all necessary tools and materials. Next, prepare the installation site by cleaning and ensuring it is suitable for the installation. Then, follow the specific instructions provided for the product, which may include assembling parts, securing components, and connecting any required utilities. Finally, test the installation to ensure it is functioning correctly and make any necessary adjustments.
1 comment
Official Response from EBizCharge
Installation and training are completely free. Installation is generally 10 minutes to 2 hours and can be done at anytime most convenient for your business.Read more
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