Introducing G2.ai, the future of software buying.Try now
Compare CallRail and Mediahawk 
At a Glance
Market Segments
Small-Business (75.8% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Starting at £179.00 Per Month
CallRail
Star Rating
(1,529)4.6 out of 5
Market Segments
Small-Business (75.8% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Free Trial is available
Browse all 4 pricing plansMediahawk
Star Rating
(5)3.7 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at £179.00 Per Month
Browse all 3 pricing plansFeatured Products
Sponsored
Synthflow
(616)
Contact Center
Visit Website
Pricing
Entry-Level Pricing
CallRail
Call Tracking
Starting at $50.00
Per Month
Know which marketing efforts inspired your best leads to call.
- Call forwarding
- Call recording
- Standard call flow builder
Mediahawk
Starter
Starting at £179.00
Per Month
Instant insight, quick and easy to implement. All the essential features needed to start your call tracking journey at great value.
- 1 dynamic pool or 10 static numbers
- Unlimited users
- Real-time call tracking and marketing attribution
Free Trial
CallRail
Free Trial is available
Mediahawk
No trial information availableRatings
Meets Requirements
9.0
1,203
7.7
5
Ease of Use
9.1
1,215
8.3
5
Ease of Setup
9.0
970
Not enough data
Ease of Admin
9.0
966
Not enough data
Quality of Support
8.9
1,087
8.3
5
Has the product been a good partner in doing business?
9.2
952
Not enough data
Product Direction (% positive)
8.9
1,154
Not enough data
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.3
168
|
Verified
Not enough data
8.1
122
|
Verified
Not enough data
8.6
144
|
Verified
Not enough data
8.2
153
|
Verified
Not enough data
Agent Performance Management
8.3
131
|
Verified
Not enough data
8.1
133
|
Verified
Not enough data
8.0
124
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.6
75
Not enough data
8.0
51
Not enough data
7.4
50
Not enough data
7.8
63
Not enough data
8.0
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.6
61
Not enough data
8.5
56
Not enough data
8.3
53
Not enough data
8.2
57
Not enough data
Feature Not Available
Not enough data
8.1
54
Not enough data
8.2
51
Not enough data
8.0
52
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
62
Not enough data
8.8
71
Not enough data
8.7
73
Not enough data
8.6
66
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
181
|
Verified
Not enough data
8.0
156
|
Verified
Not enough data
7.7
128
|
Verified
Not enough data
7.8
134
|
Verified
Not enough data
8.1
148
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
Agentic AI - Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
8.1
143
|
Verified
Not enough data
8.3
150
|
Verified
Not enough data
8.6
189
|
Verified
Not enough data
8.6
184
|
Verified
Not enough data
Reporting
8.7
223
|
Verified
Not enough data
8.5
211
|
Verified
Not enough data
8.1
188
|
Verified
Not enough data
Lead Monitoring
8.5
187
|
Verified
Not enough data
8.7
196
|
Verified
Not enough data
8.4
190
|
Verified
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.2
188
|
Verified
Not enough data
8.5
189
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.5
190
|
Verified
Not enough data
Analytics
8.5
182
|
Verified
Not enough data
8.5
204
|
Verified
Not enough data
Customization
8.2
145
|
Verified
Not enough data
8.3
151
|
Verified
Not enough data
7.7
141
|
Verified
Not enough data
8.4
176
|
Verified
Not enough data
Customization
8.9
9
Not enough data
8.0
9
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
Additional Functionality
9.3
9
Not enough data
Feature Not Available
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.9
6
Not enough data
7.9
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
6.9
6
Not enough data
Internal Use
7.1
7
Not enough data
8.8
7
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
Generative AI
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
9.2
34
Not enough data
8.7
30
Not enough data
9.0
32
Not enough data
8.4
30
Not enough data
Not enough data
Not enough data
Contacts
8.3
33
Not enough data
8.1
33
Not enough data
8.6
31
Not enough data
Insights
7.9
33
Not enough data
8.2
32
Not enough data
8.4
30
Not enough data
7.5
27
Not enough data
7.7
27
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.1
491
Not enough data
8.7
392
Not enough data
8.5
326
Not enough data
Tracking
8.6
440
Not enough data
8.9
430
Not enough data
8.6
353
Not enough data
Analytics
8.9
492
Not enough data
9.3
475
Not enough data
8.5
421
Not enough data
8.3
239
Not enough data
Call Routing
8.1
290
Not enough data
8.1
262
Not enough data
8.0
244
Not enough data
Administration
7.9
199
Not enough data
8.7
247
Not enough data
8.9
294
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
8.3
164
Not enough data
8.8
175
Not enough data
8.4
157
Not enough data
8.9
166
Not enough data
7.8
148
Not enough data
7.5
124
Not enough data
Campaign Activity
8.5
166
Not enough data
8.6
193
Not enough data
7.9
149
Not enough data
8.4
166
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallRail and Mediahawk are categorized as Outbound Call Tracking, Inbound Call Tracking, Marketing Analytics, and Attribution
Unique Categories
CallRail is categorized as AI Sales Assistant, Conversation Intelligence, Online Form Builder, Lead Capture, Live Chat, Contact Center, and AI Voice Assistants
Mediahawk is categorized as Speech Analytics
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mediahawk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.1%
Real Estate
8.8%
Construction
6.8%
Hospital & Health Care
4.0%
Consumer Services
3.5%
Other
40.8%
Hospital & Health Care
40.0%
Staffing and Recruiting
20.0%
Marketing and Advertising
20.0%
Education Management
20.0%
‐
Other
0.0%
Most Helpful Reviews
CallRail
Most Helpful Favorable Review
Steven G.
Verified User in Marketing and Advertising
love the interface. It's a simple dashboard that's easy to navigate. The service is simple and does exactly what it's supposed to without being watered down with needless add ons.
Most Helpful Critical Review
Verified User in Legal Services
For about 10 days I have been getting high levels of abandoned calls. CallRail support is somewhere between nonresponsive to absolutely not helpful. Through trial and error, I was able to figure out that some of the dynamically placed number rings three...
Mediahawk
Most Helpful Favorable Review
Barbara V.
Verified User in Hospital & Health Care
Mediahawk's customer service is second to none; they truly go the extra mile, prompt and exact with their replies and friendly at the same time. There is no small task they wouldn't do. This year, they have helped us with our DPIA processes, providing all...
Most Helpful Critical Review
Thomas R.
Verified User in Marketing and Advertising
The dynamic number pricing was quite expensive in terms of features and offering the service for our clients
Steven G.
Verified User in Marketing and Advertising
love the interface. It's a simple dashboard that's easy to navigate. The service is simple and does exactly what it's supposed to without being watered down with needless add ons.
Barbara V.
Verified User in Hospital & Health Care
Mediahawk's customer service is second to none; they truly go the extra mile, prompt and exact with their replies and friendly at the same time. There is no small task they wouldn't do. This year, they have helped us with our DPIA processes, providing all...
Verified User in Legal Services
For about 10 days I have been getting high levels of abandoned calls. CallRail support is somewhere between nonresponsive to absolutely not helpful. Through trial and error, I was able to figure out that some of the dynamically placed number rings three...
Thomas R.
Verified User in Marketing and Advertising
The dynamic number pricing was quite expensive in terms of features and offering the service for our clients
Alternatives
Discussions
What is CallRail used for?
2 comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
CallRail is not free, but it offers a free trial period for new users to test its features before committing to a paid plan.
2 comments
PH
No.Read more
Will I have to change my phone numbers?
1 comment
Official Response from Mediahawk
No, you will not need to change your existing numbers. When you start using call tracking, you’ll receive new numbers for your marketing activities. You can...Read more
Is it complicated to install?
1 comment
Official Response from Mediahawk
In a word, no. With Dynamic, you simply add a snippet of JavaScript code to your website. To track your offline marketing, you just need to place a unique...Read more
Will call tracking affect my SEO?
1 comment
Official Response from Mediahawk
Used properly, call tracking will benefit your SEO efforts. With the snippet of JavaScript code we provide you, your main number remains hardcoded on your...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
