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At a Glance
Brevo Marketing Platform
Brevo Marketing Platform
Star Rating
(2,358)4.5 out of 5
Market Segments
Small-Business (84.2% of reviews)
Information
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plans
Mailtrap
Mailtrap
Star Rating
(78)4.8 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Information
Entry-Level Pricing
Starting at $15.00 10 Emails Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Brevo Marketing Platform excels in its Email Marketing capabilities, particularly with features like Automated Email Responses and High-Volume Sending, achieving scores of 8.5 and 8.7 respectively. In contrast, Mailtrap focuses more on Transactional Email Testing, which some users find less comprehensive for marketing needs.
  • Reviewers mention that Brevo's Template Creation feature is user-friendly, scoring 8.7, while Mailtrap shines with a perfect score of 9.9 in Preset Template Availability, making it easier for users to start campaigns quickly.
  • G2 users highlight Brevo's strong Marketing Automation tools, particularly in Email Marketing and Campaign Management, with scores of 9.4 and 9.3. Conversely, Mailtrap is noted for its Quality of Support, scoring 9.0, which users appreciate when troubleshooting email deliverability issues.
  • Users on G2 report that Brevo's Analytics features, such as Open Rates and Link Activity, are robust, scoring 8.6 and 8.7, while Mailtrap's analytics focus more on Campaign Performance, which some users find less detailed for broader marketing insights.
  • Reviewers mention that Brevo's Ease of Use is a significant advantage, with a score of 9.1, making it accessible for small businesses. In contrast, Mailtrap's focus on Testing and Debugging features, while valuable, may not be as intuitive for users primarily interested in marketing.
  • Users say that Brevo's Customer Support is satisfactory, with a score of 8.8, but Mailtrap's support features, including a Knowledge Base and Case Management, score higher at 8.6 and 8.7, indicating a more comprehensive support system for users needing assistance.
Featured Products
Pricing
Entry-Level Pricing
Brevo Marketing Platform
Brevo Plus
Contact Us
Browse all 4 pricing plans
Mailtrap
Email API/SMTP
Starting at $15.00
10 Emails Per Month
Browse all 2 pricing plans
Free Trial
Brevo Marketing Platform
Free Trial is available
Mailtrap
No trial information available
Ratings
Meets Requirements
8.9
1,902
9.3
73
Ease of Use
9.0
1,931
9.2
73
Ease of Setup
8.8
1,243
9.4
24
Ease of Admin
9.0
1,044
9.1
19
Quality of Support
8.8
1,717
8.8
73
Has the product been a good partner in doing business?
8.9
997
9.3
19
Product Direction (% positive)
8.8
1,860
9.5
69
Features by Category
8.4
92
Not enough data
Sales Force Automation
8.6
65
Not enough data
8.0
59
Not enough data
8.3
60
Not enough data
8.3
58
Not enough data
7.9
55
Not enough data
8.5
56
Not enough data
7.6
55
Not enough data
8.0
48
Not enough data
7.9
50
Not enough data
Marketing Automation
9.4
69
Not enough data
9.3
63
Not enough data
8.8
62
Not enough data
8.0
55
Not enough data
Customer Support
8.6
54
Not enough data
8.5
54
Not enough data
8.5
56
Not enough data
7.8
50
Not enough data
8.3
51
Not enough data
Reporting & Analytics
8.5
58
Not enough data
8.6
60
Not enough data
8.4
48
Not enough data
Mobile & Social
7.9
49
Not enough data
8.1
47
Not enough data
8.0
48
Not enough data
Platform
8.4
78
Not enough data
8.6
76
Not enough data
8.8
76
Not enough data
8.4
71
Not enough data
8.0
68
Not enough data
8.4
67
Not enough data
9.0
74
Not enough data
8.2
68
Not enough data
Integration
8.7
65
Not enough data
9.0
59
Not enough data
8.5
57
Not enough data
Generative AI
7.5
42
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
1,274
Not enough data
Email Marketing
9.0
1102
|
Verified
Not enough data
8.8
1146
|
Verified
Not enough data
8.7
1002
|
Verified
Not enough data
8.9
1133
|
Verified
Not enough data
9.0
1084
|
Verified
Not enough data
8.8
1091
|
Verified
Not enough data
8.5
903
|
Verified
Feature Not Available
8.3
604
|
Verified
Not enough data
Feature Not Available
Feature Not Available
Reporting & Analytics
8.4
731
|
Verified
Feature Not Available
8.8
1059
|
Verified
Not enough data
Generative AI
7.4
322
Not enough data
7.5
317
Feature Not Available
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.7
741
|
Verified
Not enough data
8.2
586
|
Verified
Not enough data
7.9
527
|
Verified
Not enough data
8.0
465
|
Verified
Not enough data
8.0
472
|
Verified
Not enough data
8.0
452
|
Verified
Not enough data
8.6
449
9.9
42
Administration
8.7
399
9.0
29
8.3
385
Feature Not Available
8.6
370
9.1
27
8.6
365
9.1
27
8.4
305
9.1
26
8.7
348
8.8
24
Integrations
8.6
273
9.0
27
8.6
266
Feature Not Available
8.8
283
9.4
27
8.2
265
Feature Not Available
Platform
8.9
282
9.0
26
8.6
245
8.8
26
8.5
234
9.1
23
8.6
302
8.8
20
8.5
286
9.3
24
8.9
359
9.2
27
8.6
259
8.0
17
8.9
349
9.5
28
8.8
767
10.0
32
Diagnosis
8.5
447
8.2
15
8.7
496
8.5
16
8.8
542
7.8
13
8.9
505
7.9
12
Tracking
8.9
614
8.6
15
8.7
540
Feature Not Available
8.9
635
8.3
13
8.9
600
8.2
12
8.7
541
9.1
23
Reporting
8.9
665
8.8
24
8.7
521
9.1
22
8.8
517
Feature Not Available
8.8
584
9.0
20
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
8.5
30
Not enough data
Visitor Behavior
8.2
22
Not enough data
8.5
24
Not enough data
8.3
21
Not enough data
Templates
8.4
21
Not enough data
8.6
23
Not enough data
8.3
21
Not enough data
Personalization
8.4
20
Not enough data
8.3
21
Not enough data
8.5
22
Not enough data
8.3
20
Not enough data
8.0
21
Not enough data
8.3
20
Not enough data
8.0
20
Not enough data
8.8
21
Not enough data
Multichannel
8.6
22
Not enough data
9.0
25
Not enough data
8.4
22
Not enough data
Administration
9.2
22
Not enough data
8.9
25
Not enough data
8.7
25
Not enough data
8.6
21
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
8.1
11
Not enough data
Campaigns
8.3
11
Not enough data
9.2
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
Analytics
7.5
10
Not enough data
8.0
11
Not enough data
Optimization
8.8
11
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
8.8
11
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Template BuilderHide 15 FeaturesShow 15 Features
8.3
222
Not enough data
Templates
8.6
197
Not enough data
7.8
166
Not enough data
8.3
166
Not enough data
8.6
195
Not enough data
Edit
8.6
176
Not enough data
8.9
193
Not enough data
8.5
173
Not enough data
Logistics
8.7
181
Not enough data
8.1
161
Not enough data
8.6
163
Not enough data
8.7
168
Not enough data
Generative AI
7.3
93
Not enough data
7.4
91
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
8.6
180
Not enough data
Text Messaging
8.5
134
|
Verified
Not enough data
8.5
123
|
Verified
Not enough data
8.6
135
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
8.5
125
|
Verified
Not enough data
8.3
119
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.5
52
Not enough data
SMS Platform
8.7
141
|
Verified
Not enough data
8.8
141
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
52
|
Verified
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
316
8.9
26
Platform Basics
9.0
264
9.3
14
8.6
220
8.9
21
8.8
218
8.8
18
8.8
249
Feature Not Available
9.0
257
8.6
17
Platform Data
9.1
275
9.0
19
9.0
282
9.1
23
9.0
275
9.0
22
Agentic AI - Email Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
10
Not enough data
Productivity Tools
8.7
9
Not enough data
8.8
10
Not enough data
8.3
10
Not enough data
8.3
9
Not enough data
8.5
10
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
Analytics
8.2
10
Not enough data
8.7
10
Not enough data
8.8
10
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
9.1
8
Not enough data
Collaboration Tools
9.2
8
Not enough data
9.2
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
Meeting Coordination
9.4
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
9.2
8
Not enough data
Software Type
8.3
6
Not enough data
9.6
8
Not enough data
9.5
7
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Media AdvertisingHide 34 FeaturesShow 34 Features
8.2
34
Not enough data
Platform Interoperability
7.9
27
Not enough data
Agentic AI - Social Media Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Functionality
8.3
30
Not enough data
Campaign Management
8.9
32
Not enough data
8.6
32
Not enough data
8.5
31
Not enough data
8.2
31
Not enough data
8.2
31
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.2
30
Not enough data
7.9
30
Not enough data
8.3
30
Not enough data
8.3
30
Not enough data
7.6
29
Not enough data
7.7
29
Not enough data
Targeting
8.3
29
Not enough data
8.3
29
Not enough data
8.2
29
Not enough data
8.2
28
Not enough data
Platform
8.0
28
Not enough data
8.4
30
Not enough data
8.4
29
Not enough data
8.8
29
Not enough data
8.4
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
8.0
28
Not enough data
8.3
27
Not enough data
8.1
14
Not enough data
Responses
8.5
11
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
8.3
11
Not enough data
8.3
10
Not enough data
Platform
8.9
11
Not enough data
7.8
9
Not enough data
8.3
11
Not enough data
8.8
10
Not enough data
8.3
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
Generative AI
7.0
5
Not enough data
6.7
5
Not enough data
8.6
86
Not enough data
Page Customization
9.2
78
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.4
73
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
Page Optimization
8.6
65
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.6
66
|
Verified
Not enough data
8.3
60
|
Verified
Not enough data
Integrations
8.3
57
|
Verified
Not enough data
8.9
69
|
Verified
Not enough data
8.7
67
|
Verified
Not enough data
Generative AI
7.5
19
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
7.8
12
Not enough data
Calendar View
7.5
12
Not enough data
7.6
12
Not enough data
Shared Calendar
7.9
11
Not enough data
7.7
11
Not enough data
Accessibility
8.1
12
Not enough data
7.4
12
Not enough data
Integration
8.3
12
Not enough data
8.1
12
Not enough data
8.2
11
Not enough data
Notifications
9.2
11
Not enough data
7.7
11
Not enough data
Generative AI
7.1
11
Not enough data
7.3
11
Not enough data
7.3
11
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Online Appointment SchedulingHide 21 FeaturesShow 21 Features
9.0
25
Not enough data
Notifications
9.3
20
Not enough data
9.6
18
Not enough data
9.7
22
Not enough data
Settings
9.3
18
Not enough data
9.1
23
Not enough data
9.1
21
Not enough data
Personalization
8.9
22
Not enough data
8.9
20
Not enough data
Integrations
8.9
15
Not enough data
9.0
18
Not enough data
9.0
13
Not enough data
9.0
17
Not enough data
8.9
19
Not enough data
Generative AI
7.6
13
Not enough data
6.9
13
Not enough data
7.4
13
Not enough data
7.2
12
Not enough data
7.1
12
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.5
38
Not enough data
Generative AI
5.4
9
Not enough data
5.6
9
Not enough data
5.6
9
Not enough data
Communication
8.5
20
Not enough data
8.6
20
Not enough data
8.4
20
Not enough data
8.0
17
Not enough data
7.8
17
Not enough data
Internal Use
8.7
34
Not enough data
7.7
21
Not enough data
8.1
20
Not enough data
8.7
19
Not enough data
8.3
17
Not enough data
7.8
21
Not enough data
7.7
15
Not enough data
WhatsApp Messaging - WhatsApp Marketing
7.6
14
Not enough data
8.5
14
Not enough data
8.0
14
Not enough data
8.2
14
Not enough data
8.2
14
Not enough data
7.9
14
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
7.5
14
Not enough data
7.7
14
Not enough data
7.9
13
Not enough data
8.1
13
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
115
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
105
Not enough data
8.8
103
Not enough data
8.6
99
Not enough data
Customizations
8.7
102
Not enough data
9.2
107
Not enough data
8.7
99
Not enough data
8.8
98
Not enough data
8.9
104
Not enough data
Generative AI
7.3
84
Not enough data
Appointment ReminderHide 6 FeaturesShow 6 Features
9.0
27
Not enough data
Features
8.4
22
Not enough data
8.2
19
Not enough data
8.0
14
Not enough data
9.1
23
Not enough data
7.1
14
Not enough data
8.6
21
Not enough data
Categories
Categories
Shared Categories
Brevo Marketing Platform
Brevo Marketing Platform
Mailtrap
Mailtrap
Brevo Marketing Platform and Mailtrap are categorized as Email Testing, Email Deliverability, Transactional Email, and Email Marketing
Reviews
Reviewers' Company Size
Brevo Marketing Platform
Brevo Marketing Platform
Small-Business(50 or fewer emp.)
84.2%
Mid-Market(51-1000 emp.)
12.1%
Enterprise(> 1000 emp.)
3.7%
Mailtrap
Mailtrap
Small-Business(50 or fewer emp.)
37.3%
Mid-Market(51-1000 emp.)
48.0%
Enterprise(> 1000 emp.)
14.7%
Reviewers' Industry
Brevo Marketing Platform
Brevo Marketing Platform
Marketing and Advertising
11.4%
Information Technology and Services
5.6%
Computer Software
4.4%
Retail
3.2%
Health, Wellness and Fitness
2.9%
Other
72.5%
Mailtrap
Mailtrap
Information Technology and Services
26.7%
Computer Software
24.0%
Financial Services
8.0%
Insurance
4.0%
Education Management
4.0%
Other
33.3%
Most Helpful Reviews
Brevo Marketing Platform
Brevo Marketing Platform
Most Helpful Favorable Review
Esteban V.
EV
Esteban V.
Verified User in Marketing and Advertising

It is very cheap to send emails through Sendinblue. Also deliverability of emails is very good and it is easy to implement an html email template. The platform has improved considerably and now it is possible to send SMS messages. The tool works well for...

Most Helpful Critical Review
Jim R.
JR
Jim R.
Verified User in Marketing and Advertising

My experiences with this platform are mostly centered around the Automation and API features, with some additional limited experience with the one-off Campaign features. Starting with the Automation features, I experienced many time-delays between when...

Mailtrap
Mailtrap
Most Helpful Favorable Review
Abdullah A.
AA
Abdullah A.
Verified User in Consumer Electronics

The HTML/CSS checks are great to see how these elements would be rendered properly with all major mailbox providers. So I can be sure an email looks great before it reaches real people.

Most Helpful Critical Review
Jonathan P.
JP
Jonathan P.
Verified User in Computer Software

When we launched our business, we quickly blew past the limits imposed by Mailtrap. They were not prompt at addressing our needs and denied giving us an increased mail allotment during a period of burst growth. No effort was put into exploring the validity...

Alternatives
Brevo Marketing Platform
Brevo Marketing Platform Alternatives
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Mailtrap
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Discussions
Brevo Marketing Platform
Brevo Marketing Platform Discussions
Is Sendinblue free?
6 comments
Arzan D.
AD
Yes, Sendinblue offers a free plan. The free plan includes: -> Up to 300 emails per day -> Unlimited contacts -> Access to core email marketing...Read more
How do you know where an email were opened?
4 comments
Michel P.
MP
IP country and many other info can be traced through Webhook with the API.Read more
Why import contacts directly from an existing mailing list
3 comments
KG
It is possible to import the opt in data, as I imported one list and then had errors when sending mail as there wasn't evidence of opt in. My other list is...Read more
Mailtrap
Mailtrap Discussions
Monty the Mongoose crying
Mailtrap has no discussions with answers