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Compare Botsonic and Joonbot Chatbot Builder 
At a Glance
Market Segments
Small-Business (77.8% of reviews)
Small-Business (93.8% of reviews)
Entry-Level Pricing
$40.83 3000 No. of Messages Per Month
Free Trial Per Month
Botsonic
Star Rating
(93)4.6 out of 5
Market Segments
Small-Business (77.8% of reviews)
Entry-Level Pricing
$40.83 3000 No. of Messages Per Month
Browse all 2 pricing plansJoonbot Chatbot Builder
Star Rating
(16)4.5 out of 5
Market Segments
Small-Business (93.8% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Joonbot Chatbot Builder excels in its Ease of Setup, scoring a perfect 9.4, which reviewers mention makes it particularly user-friendly for small businesses looking to implement a chatbot quickly.
- Reviewers mention that Botsonic shines in Ease of Use with a score of 9.3, indicating that its interface is intuitive and easy to navigate, which is a significant advantage for users who may not be tech-savvy.
- G2 users highlight that Joonbot's Customization features, scoring 8.8, allow for a high degree of personalization in chatbot responses, which is crucial for businesses wanting to maintain their brand voice.
- Users on G2 report that Botsonic's AI Text Generation feature, with a score of 9.2, is particularly effective, providing high-quality, contextually relevant responses that enhance user engagement.
- Reviewers mention that Joonbot's Quality of Support is rated at 9.1, with many users appreciating the responsive customer service, which is vital for businesses needing quick resolutions to issues.
- Users say that Botsonic's Product Direction score of 9.6 reflects a strong commitment to continuous improvement and innovation, which is a key factor for businesses looking for a long-term partner in chatbot technology.
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Pricing
Entry-Level Pricing
Botsonic
Business
$40.83
3000 No. of Messages Per Month
Priced at $49/month or $40.83/month when billed annually, this plan is perfect for small to medium businesses.
- 3000 Unique messages/month
- 2 chatbot
- 2 Admin seats
Joonbot Chatbot Builder
Free
Free Trial
Per Month
Free plan
- 100 conversations
- Unlimited chatbots
- Unlimited blocks per chatbot
Free Trial
Botsonic
Free Trial is available
Joonbot Chatbot Builder
Free Trial is available
Ratings
Meets Requirements
8.8
65
8.8
13
Ease of Use
9.2
69
8.8
13
Ease of Setup
9.4
47
9.4
9
Ease of Admin
9.0
45
8.9
9
Quality of Support
8.7
54
9.1
13
Has the product been a good partner in doing business?
8.6
39
8.7
9
Product Direction (% positive)
9.5
66
7.5
14
Features by Category
Messenger
Not enough data
8.1
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
8
Channels
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
6.9
7
Not enough data
7.1
7
Not enough data
6.7
5
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.8
63
Not enough data
8.7
63
Not enough data
8.1
63
Not enough data
8.4
62
Not enough data
8.2
59
Not enough data
Platform
8.3
62
Not enough data
8.4
62
Not enough data
8.5
61
Not enough data
8.5
58
Not enough data
Feature Not Available
Not enough data
8.0
60
Feature Not Available
8.6
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Lead Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.1
11
Not enough data
Self-Service Experience
9.0
12
Not enough data
8.9
12
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Self-Service Platform
8.6
12
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.1
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botsonic and Joonbot Chatbot Builder are categorized as Chatbots
Unique Categories
Botsonic is categorized as Customer Self-Service
Joonbot Chatbot Builder is categorized as Conversational Marketing, Bot Platforms, Lead Capture, and No-Code Development Platforms
Reviews
Reviewers' Company Size
Botsonic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Joonbot Chatbot Builder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
6.2%
Marketing and Advertising
4.9%
Health, Wellness and Fitness
4.9%
Retail
3.7%
Primary/Secondary Education
3.7%
Other
76.5%
Marketing and Advertising
18.8%
Manufacturing
6.3%
Transportation/Trucking/Railroad
6.3%
Staffing and Recruiting
6.3%
Real Estate
6.3%
Other
56.3%
Most Helpful Reviews
Botsonic
Most Helpful Favorable Review
Deb S.
Verified User in Non-Profit Organization Management
I figured out how to configure the Botsonic chatbot very easily. I uploaded numerous files for it to use, gave it some instructions, tried it out, tweaked, and now it's live on my website. The Inbox-to-FAQ feature is really novel, and I've used it numerous...
Most Helpful Critical Review
Verified User in Primary/Secondary Education
Bugs with uploading sources to server. Help desk not willing to help and simply want me to delete my chat bot and start again........
Joonbot Chatbot Builder
Most Helpful Favorable Review
Ben S.
Verified User in Transportation/Trucking/Railroad
I had to deliver a functional chatbot for a client on a fast turnaround. Joonbot's interface and their service was super fast and helpful. It's also easy enough for the client to maintain without needing too many instructions which means I could deliver...
Most Helpful Critical Review
Jamie H.
Verified User in Manufacturing
Absolutely awful support on a paid plan, they take your money then dont respond to any support requests, despite advertising a 1 day reply. AVOID THIS PRODUCT
Deb S.
Verified User in Non-Profit Organization Management
I figured out how to configure the Botsonic chatbot very easily. I uploaded numerous files for it to use, gave it some instructions, tried it out, tweaked, and now it's live on my website. The Inbox-to-FAQ feature is really novel, and I've used it numerous...
Ben S.
Verified User in Transportation/Trucking/Railroad
I had to deliver a functional chatbot for a client on a fast turnaround. Joonbot's interface and their service was super fast and helpful. It's also easy enough for the client to maintain without needing too many instructions which means I could deliver...
Verified User in Primary/Secondary Education
Bugs with uploading sources to server. Help desk not willing to help and simply want me to delete my chat bot and start again........
Jamie H.
Verified User in Manufacturing
Absolutely awful support on a paid plan, they take your money then dont respond to any support requests, despite advertising a 1 day reply. AVOID THIS PRODUCT
Alternatives
Discussions
Botsonic has no discussions with answers
Joonbot Chatbot Builder has no discussions with answers
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