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Compare Bigin by Zoho CRM and HubSpot Sales Hub 
At a Glance
Market Segments
Small-Business (89.1% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$7.00
$0.00
Bigin by Zoho CRM
Star Rating
(564)4.6 out of 5
Market Segments
Small-Business (89.1% of reviews)
Entry-Level Pricing
$7.00
Browse all 3 pricing plansHubSpot Sales Hub
Star Rating
(12,383)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Tracking/Automation, scoring 9.0, which reviewers mention as a standout feature for managing email campaigns effectively. In contrast, Bigin by Zoho CRM scores 8.2 in this area, indicating it may not offer the same level of automation and tracking capabilities.
- Reviewers mention that Bigin by Zoho CRM shines in Ease of Use, with a score of 9.1 compared to HubSpot Sales Hub's 8.7. Users appreciate Bigin's intuitive interface, making it easier for small businesses to adopt and utilize the software without extensive training.
- G2 users highlight HubSpot Sales Hub's superior Lead Management capabilities, scoring 8.8, which reviewers say provides robust tools for tracking and nurturing leads. Bigin by Zoho CRM, while still competent at 8.5, does not match the depth of features available in HubSpot.
- Users on G2 report that HubSpot Sales Hub offers better Email Marketing features, scoring 8.7, which reviewers mention as being particularly effective for creating targeted campaigns. Bigin by Zoho CRM, with a score of 8.0, lacks some of the advanced functionalities that HubSpot provides.
- Reviewers mention that Bigin by Zoho CRM has a more affordable entry-level price of $7.00 compared to HubSpot Sales Hub's free tier. This makes Bigin an attractive option for small businesses looking to minimize costs while still accessing essential CRM features.
- Users say that HubSpot Sales Hub's Quality of Support is rated at 8.6, which reviewers appreciate for its responsiveness and helpfulness. Bigin by Zoho CRM, with a score of 8.5, is also well-regarded, but some users feel that HubSpot's support is slightly more comprehensive.
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Pricing
Entry-Level Pricing
Bigin by Zoho CRM
Express
$7.00
$7/user/month - Billed Annually
- Team Pipelines (3)
- 50,000 Records
- Instant Workflows (10)
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Bigin by Zoho CRM
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.6
505
8.6
9,345
Ease of Use
9.1
515
8.7
9,774
Ease of Setup
8.8
407
8.4
3,813
Ease of Admin
8.8
327
8.6
2,985
Quality of Support
8.5
457
8.6
8,419
Has the product been a good partner in doing business?
8.6
307
8.8
2,941
Product Direction (% positive)
9.2
498
8.7
8,929
Features by Category
Sales Force Automation
8.7
343
8.7
5751
|
Verified
Feature Not Available
Feature Not Available
8.7
349
8.5
5600
|
Verified
8.5
343
8.5
5800
|
Verified
Feature Not Available
7.8
3920
|
Verified
8.2
311
8.5
4770
|
Verified
8.1
310
7.8
2978
|
Verified
7.8
274
7.9
2886
|
Verified
Feature Not Available
8.2
2181
Marketing Automation
8.0
300
8.7
5109
|
Verified
7.8
294
8.5
4783
|
Verified
8.5
322
8.8
4913
|
Verified
7.5
285
8.2
4178
|
Verified
Customer Support
8.0
301
8.3
3373
|
Verified
7.8
298
8.2
2205
8.0
292
8.5
3036
|
Verified
7.5
292
8.1
3025
|
Verified
8.0
282
8.3
3262
|
Verified
Reporting & Analytics
8.3
274
8.2
5494
|
Verified
8.4
306
8.4
5852
|
Verified
7.9
259
8.0
4034
|
Verified
Mobile & Social
7.7
265
8.0
3560
|
Verified
7.4
268
8.1
2215
|
Verified
8.3
270
7.7
3880
|
Verified
Platform
8.2
304
8.1
2660
|
Verified
8.3
311
8.3
2275
|
Verified
8.6
311
8.5
2737
|
Verified
8.0
280
8.2
2048
|
Verified
Feature Not Available
7.6
1748
8.0
232
8.0
2350
|
Verified
8.8
295
8.7
2743
|
Verified
Feature Not Available
8.1
1443
Integration
8.3
277
8.4
2072
|
Verified
7.8
268
8.2
2178
|
Verified
7.9
254
8.2
2041
|
Verified
Generative AI
Feature Not Available
7.4
464
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
501
Not enough data
8.6
597
Not enough data
8.9
625
Not enough data
8.9
632
Organization
Not enough data
9.0
654
Not enough data
8.8
640
Not enough data
8.7
578
Performance Analysis
Not enough data
8.3
532
Not enough data
8.8
641
Sales Analysis
Not enough data
8.5
537
Not enough data
8.7
593
Generative AI
Not enough data
8.1
135
Not enough data
8.2
134
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.6
138
8.8
1430
8.2
143
9.0
1472
7.7
125
8.3
1245
8.0
118
8.2
1149
8.7
133
8.8
1321
8.1
142
8.7
1185
8.4
131
8.6
1112
Repeatability and Reportability
7.9
119
8.6
1285
8.5
130
8.7
1350
8.4
119
8.6
1327
Feature Not Available
8.2
1202
6.9
113
Feature Not Available
AI and Automation
8.2
122
8.3
1059
7.9
118
8.2
1026
7.3
115
8.2
1017
7.5
119
7.9
897
6.7
116
7.8
845
Generative AI
Feature Not Available
7.4
307
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.3
274
Not enough data
8.0
242
Not enough data
8.1
252
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.6
217
Not enough data
7.8
227
Generative AI
Not enough data
7.6
87
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.3
474
Not enough data
9.0
669
Not enough data
8.4
537
Not enough data
8.5
526
Not enough data
7.8
438
Branding & Customizatio
Not enough data
8.6
578
Not enough data
8.8
597
Not enough data
8.5
520
Automatic Rules & Configurations
Not enough data
8.7
572
Not enough data
8.9
580
Not enough data
8.5
538
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.5
75
8.0
684
8.0
81
8.2
761
|
Verified
7.1
77
7.7
632
|
Verified
7.9
77
8.4
856
Personalization
8.4
84
8.5
878
8.1
82
8.5
1007
|
Verified
8.4
86
8.8
1106
|
Verified
8.2
79
8.5
901
|
Verified
Administrative
8.2
79
8.6
934
|
Verified
8.1
77
8.5
815
|
Verified
Feature Not Available
8.4
773
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.1
81
8.7
1958
Feature Not Available
8.8
1950
Feature Not Available
Feature Not Available
Customizations
8.4
86
8.8
2001
8.0
80
8.9
2002
8.4
85
8.8
2093
8.1
79
Feature Not Available
8.1
79
8.9
2079
Generative AI
Feature Not Available
7.6
366
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.8
107
8.4
1224
8.3
106
8.5
1296
8.2
101
8.2
1166
8.3
102
8.7
1420
8.2
103
8.4
1259
Predictive Analytics
7.8
111
8.2
1220
7.8
109
8.2
1180
7.4
105
7.8
1010
7.9
113
8.0
1140
Sales Management
8.9
118
8.8
1433
7.7
111
8.0
1124
8.0
110
8.5
1284
8.4
116
8.9
1495
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
7.1
47
8.6
1119
6.8
46
8.2
913
7.3
47
8.6
1081
7.3
46
8.7
1111
Contacts
8.1
51
8.7
1186
7.8
48
8.5
1030
8.1
50
8.7
1090
Insights
8.3
47
9.1
1277
8.2
48
8.7
1119
6.4
46
Feature Not Available
7.6
51
Feature Not Available
7.8
46
8.4
1024
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.4
721
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
733
Not enough data
8.4
719
Analytics
Not enough data
8.5
798
Not enough data
8.5
801
Not enough data
8.5
745
Not enough data
8.3
722
Presentation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bigin by Zoho CRM and HubSpot Sales Hub are categorized as Sales Engagement, Outbound Call Tracking, Email Tracking, CRM, Sales Analytics, and Sales Performance Management
Unique Categories
Bigin by Zoho CRM has no unique categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, AI Sales Assistant, Sales Enablement, Visitor Identification, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Bigin by Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.0%
Marketing and Advertising
10.5%
Computer Software
5.2%
Education Management
5.0%
Consulting
4.8%
Other
63.5%
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Most Helpful Reviews
Bigin by Zoho CRM
Most Helpful Favorable Review
Dilip S.
Verified User in Information Technology and Services
i am using for test to sync all my contacts
Most Helpful Critical Review
Verified User in Internet
I did not find it yet. In time, I can describe it better.
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Dilip S.
Verified User in Information Technology and Services
i am using for test to sync all my contacts
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User in Internet
I did not find it yet. In time, I can describe it better.
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
What is Zoho Bigin?
2 comments
JM
It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to...Read more
Does Bigin integrate with Zoho CRM?
2 comments
AC
Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not...Read more
What is Bigin used for?
1 comment
AC
It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up.Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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