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Compare Authorize.net and Cybersource 
At a Glance
Market Segments
Small-Business (72.3% of reviews)
Mid-Market (42.5% of reviews)
Entry-Level Pricing
$25 Monthly Gateway
No pricing available
Authorize.net
Star Rating
(200)4.2 out of 5
Market Segments
Small-Business (72.3% of reviews)
Entry-Level Pricing
$25 Monthly Gateway
Free Trial is available
Learn more about Authorize.netCybersource
Star Rating
(45)4.2 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CybersourceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Authorize.net and Cybersource have a star rating of 4.2, indicating a solid overall satisfaction among users, but Authorize.net has a larger user base with 191 reviews compared to Cybersource's 43, suggesting more consistent feedback.
- Reviewers mention that Authorize.net is particularly favored by small businesses, with 72.3% of reviews coming from this segment, while Cybersource is more popular among mid-market companies, with 42.5% of reviews, highlighting Authorize.net's strength in catering to smaller enterprises.
- Users say that Authorize.net's entry-level price of $25 monthly for its gateway service is a significant advantage for startups and small businesses, whereas Cybersource does not have a clearly defined entry-level price, which may deter budget-conscious users.
- Reviewers mention that Authorize.net excels in ease of setup with a score of 8.2, compared to Cybersource's 7.3, making it a more user-friendly option for those looking to get started quickly.
- Users on G2 report that both platforms have a quality of support score of 8.4, but Authorize.net is noted for being a better partner in business with a score of 8.6, indicating a more reliable support experience according to user feedback.
- G2 users highlight that while both products have a positive outlook on product direction, Cybersource scores slightly higher at 7.4 compared to Authorize.net's 7.1, suggesting that Cybersource may be perceived as more innovative or forward-thinking in its offerings.
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Pricing
Entry-Level Pricing
Authorize.net
Pricing
$25
Monthly Gateway
setup $49 , 2.9%+30¢ per Per Transaction
Cybersource
No pricing availableFree Trial
Authorize.net
Free Trial is available
Cybersource
No trial information availableRatings
Meets Requirements
8.9
167
8.7
40
Ease of Use
8.3
170
8.4
40
Ease of Setup
8.2
91
7.3
16
Ease of Admin
8.5
90
7.9
17
Quality of Support
8.4
143
8.4
38
Has the product been a good partner in doing business?
8.6
90
8.3
16
Product Direction (% positive)
7.1
167
7.4
40
Features by Category
Payment Options
7.7
76
Not enough data
8.7
104
Not enough data
8.7
112
Not enough data
9.3
134
Not enough data
8.0
87
Not enough data
Feature Not Available
Not enough data
8.5
44
Not enough data
7.6
43
Not enough data
8.5
52
Not enough data
Administration
8.0
129
Not enough data
8.4
97
Not enough data
8.3
121
Not enough data
8.3
121
Not enough data
8.2
83
Not enough data
8.0
56
Not enough data
7.8
50
Not enough data
Feature Not Available
Not enough data
Security
8.9
74
Not enough data
8.8
119
Not enough data
8.8
96
Not enough data
8.6
97
Not enough data
Feature Not Available
Not enough data
Development
7.8
100
Not enough data
8.2
76
Not enough data
7.9
88
Not enough data
8.4
102
Not enough data
Platform
8.9
128
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
75
Not enough data
9.0
75
Not enough data
8.0
43
Not enough data
8.4
50
Not enough data
8.6
53
Not enough data
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Billing
9.2
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.3
8
Not enough data
Dunning
8.3
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
Performance
8.3
9
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
Reporting
7.8
9
Not enough data
7.8
9
Not enough data
8.5
10
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
8.0
56
Not enough data
7.8
50
Not enough data
Feature Not Available
Not enough data
Payment Options
7.6
43
Not enough data
8.5
52
Not enough data
Security
Feature Not Available
Not enough data
Platform
8.4
50
Not enough data
8.6
53
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intelligence
8.5
10
Not enough data
8.9
11
Not enough data
8.9
9
Not enough data
8.3
8
Not enough data
Detection
9.4
12
Not enough data
9.0
10
Not enough data
8.3
11
Not enough data
Response
7.5
8
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Categories
Categories
Shared Categories
Authorize.net and Cybersource are categorized as E-commerce Fraud Protection
Reviews
Reviewers' Company Size
Authorize.net
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cybersource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.3%
Marketing and Advertising
5.2%
Internet
5.2%
Retail
4.7%
Non-Profit Organization Management
4.7%
Other
72.8%
Computer Software
11.9%
Retail
9.5%
Information Technology and Services
9.5%
Telecommunications
7.1%
Internet
7.1%
Other
54.8%
Most Helpful Reviews
Authorize.net
Most Helpful Favorable Review
Verified User in Events Services
It is a very user-friendly online interface with lots of ways to customize.
Most Helpful Critical Review
Kelly C.
Verified User in Internet
we had a few instances that we need customer support because of service interuption. of course as a ecommerce merchant, they are emergency for us and would like their support to resolve the issues right away. Authorize.net support team are not helpful in...
Cybersource
Most Helpful Favorable Review
Verified User in Banking
The fraud system management, which is very wide and sophisticated: The creation of new fraud rules seems endless (depending on the region, IP, purchase amount, velocity,....) very easy to use and can create fraud rules which are really tailored made for the...
Most Helpful Critical Review
Verified User in Wholesale
difficlt to use and manage campaigns. Customer service is also very difficult to work with
Verified User in Events Services
It is a very user-friendly online interface with lots of ways to customize.
Verified User in Banking
The fraud system management, which is very wide and sophisticated: The creation of new fraud rules seems endless (depending on the region, IP, purchase amount, velocity,....) very easy to use and can create fraud rules which are really tailored made for the...
Kelly C.
Verified User in Internet
we had a few instances that we need customer support because of service interuption. of course as a ecommerce merchant, they are emergency for us and would like their support to resolve the issues right away. Authorize.net support team are not helpful in...
Verified User in Wholesale
difficlt to use and manage campaigns. Customer service is also very difficult to work with
Alternatives
Discussions
How do I get my money back when they keep it for 90 days?
1 comment
DM
I am sueRead more
Authorize.net has no more discussions with answers
Cybersource has no discussions with answers
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