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Compare Asterisk and Zoom Workplace 
At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Small-Business (51.3% of reviews)
Entry-Level Pricing
$0.02 per minute
Free
Asterisk
Star Rating
(57)4.6 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Entry-Level Pricing
$0.02 per minute
Browse all 2 pricing plansZoom Workplace
Star Rating
(55,628)4.6 out of 5
Market Segments
Small-Business (51.3% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Asterisk excels in its Call Management capabilities, scoring 9.0, which allows for efficient handling of incoming and outgoing calls. In contrast, Zoom Workplace also performs well with a score of 9.2, but users mention that its Video Conferencing features, rated at 9.4, are particularly robust, making it a preferred choice for video meetings.
- Reviewers mention that Asterisk's Scalability is rated at 9.1, making it suitable for mid-market businesses looking to grow. However, users on G2 highlight that Zoom Workplace's Ease of Use score of 9.1 significantly enhances user experience, especially for small businesses that may not have dedicated IT support.
- G2 users indicate that Asterisk's Quality of Support is rated at 8.3, which is decent but could be improved. In contrast, Zoom Workplace receives a higher score of 8.7, with users mentioning that their support team is responsive and helpful, which is crucial for businesses relying on timely assistance.
- Users say that Asterisk's Instant Messaging feature scores 8.3, which is functional but lacks some advanced features. On the other hand, Zoom Workplace's Instant Messaging is rated at 8.9, with reviewers noting its seamless integration with other collaboration tools, enhancing team communication.
- Reviewers mention that Asterisk's Video Streaming capabilities are rated at 9.0, which is impressive for webinars and presentations. However, users report that Zoom Workplace's Session Recording feature, rated at 9.1, is particularly beneficial for teams needing to revisit meetings or share content with absent members.
- Users on G2 highlight that Asterisk's Mobile Accessibility is rated at 9.3, making it a strong contender for users on the go. Conversely, Zoom Workplace's Web Application also scores 9.0, but reviewers mention that its user-friendly interface makes it easier for remote teams to collaborate effectively.
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Pricing
Entry-Level Pricing
Asterisk
Metered SIP Trunking
$0.02
per minute
Works well for businesses that may need more flexibility in their communications week to week.
- No set-up fees.
- Metered inbound and outbound local and long distance.
- Allows more dynamic call volume activity.
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Asterisk
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.0
44
9.2
42,897
Ease of Use
7.7
45
9.1
43,022
Ease of Setup
7.4
35
9.1
13,624
Ease of Admin
7.9
34
9.0
12,708
Quality of Support
8.3
37
8.7
31,727
Has the product been a good partner in doing business?
8.3
27
9.1
11,879
Product Direction (% positive)
7.9
44
8.3
40,319
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6867
|
Verified
Not enough data
9.1
7086
|
Verified
Not enough data
8.8
6308
|
Verified
Collaboration
Not enough data
8.6
5387
|
Verified
Not enough data
9.1
7081
|
Verified
Not enough data
9.0
6833
|
Verified
Not enough data
8.7
5257
|
Verified
Not enough data
9.3
7437
|
Verified
Functionality
Not enough data
8.6
5337
|
Verified
Not enough data
9.0
6614
|
Verified
Not enough data
8.7
5077
|
Verified
Agentic AI - Virtual Classroom
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.8
588
Not enough data
8.9
615
Not enough data
8.7
599
Business Instant Messaging
Not enough data
9.1
589
Not enough data
9.3
595
Business Instant Messaging
Not enough data
9.1
592
Not enough data
9.0
600
Not enough data
8.7
587
Generative AI - Business Instant Messaging
Not enough data
8.7
106
AI - Business Instant Messaging
Not enough data
8.6
104
Not enough data
8.6
106
Not enough data
8.4
105
Not enough data
8.5
104
Agentic AI - Business Instant Messaging
Not enough data
7.4
7
Not enough data
7.4
7
Grammar
Not enough data
9.1
37
Not enough data
8.8
37
Not enough data
8.9
37
Formatting
Not enough data
8.7
36
Not enough data
8.7
35
Not enough data
8.3
35
Content
Not enough data
8.5
35
Not enough data
8.1
35
Not enough data
8.4
35
Product Type
Not enough data
8.9
34
Not enough data
9.0
34
Generative AI
Not enough data
8.6
32
Not enough data
9.0
33
Design Tools
Not enough data
8.8
283
Not enough data
8.8
278
Not enough data
8.5
277
Not enough data
8.6
279
Not enough data
8.9
281
Communication Tools
Not enough data
8.9
275
Not enough data
9.1
284
Integrations
Not enough data
8.4
275
Not enough data
9.0
271
Software Offering
Not enough data
8.8
272
Not enough data
9.4
280
Not enough data
9.1
272
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
9.0
17468
Not enough data
8.6
13057
|
Verified
Not enough data
8.7
13980
|
Verified
Not enough data
8.9
17943
|
Verified
Conferencing Options
Not enough data
9.1
19975
|
Verified
Not enough data
9.2
20143
|
Verified
Not enough data
9.3
22151
|
Verified
Application Tools
Not enough data
8.9
16563
|
Verified
Not enough data
9.1
19849
|
Verified
Not enough data
8.9
16629
|
Verified
Agentic AI - Screen Sharing
Not enough data
Not enough data
Platform Basics
Not enough data
8.9
285
Not enough data
8.9
296
Not enough data
7.5
275
Platform Content
Not enough data
7.9
270
Not enough data
7.5
273
Not enough data
8.8
284
Platform Additional Functionality
Not enough data
8.1
293
Not enough data
7.7
275
Agentic AI - Screen and Video Capture
Not enough data
Not enough data
Inbox Tools
Not enough data
7.7
54
Not enough data
8.2
54
Not enough data
8.6
52
Not enough data
8.5
52
Coordination Tools
Not enough data
8.6
57
Not enough data
8.6
55
Not enough data
7.9
54
Software Options
Not enough data
9.2
53
Not enough data
9.1
55
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
38
Not enough data
8.1
36
Not enough data
9.4
9
Not enough data
9.2
10
Not enough data
8.8
10
Not enough data
7.8
10
Not enough data
8.7
10
Platform Data
Not enough data
8.0
36
Not enough data
8.4
36
Not enough data
8.3
36
Not enough data
8.6
36
Platform Interoperability
Not enough data
8.6
40
Not enough data
8.1
37
Platform Additional Functionality
Not enough data
8.5
36
Additional Functionality - Visitor Management
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.1
9
Not enough data
7.9
8
Agentic AI - Visitor Management
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
22
Not enough data
8.7
23
Not enough data
8.7
26
Platform Content
Not enough data
8.3
21
Not enough data
7.9
22
Platform Interoperability
Not enough data
8.5
25
Platform Additional Functionality
Not enough data
8.5
25
Not enough data
8.0
25
Not enough data
8.3
22
Agentic AI - Digital Signage
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.2
31087
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15070
|
Verified
Not enough data
9.1
15186
|
Verified
Meeting Coordination
Not enough data
8.9
28438
|
Verified
Not enough data
9.0
27552
|
Verified
Not enough data
8.9
27868
|
Verified
Not enough data
9.0
15575
|
Verified
Software Type
Not enough data
8.9
26929
|
Verified
Not enough data
8.8
14268
|
Verified
Not enough data
9.2
16276
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
8.1
311
Not enough data
8.4
323
Shared Calendar
Not enough data
8.4
301
Not enough data
8.2
313
Accessibility
Not enough data
8.2
305
Not enough data
7.9
302
Integration
Not enough data
8.1
299
Not enough data
8.1
310
Not enough data
8.4
300
Notifications
Not enough data
8.2
305
Not enough data
7.7
305
Generative AI
Not enough data
7.4
218
Not enough data
7.5
228
Not enough data
7.5
233
Agentic AI - Calendar
Not enough data
9.7
6
Design
Not enough data
9.0
17
Not enough data
8.9
17
Not enough data
9.2
17
Collaboration
Not enough data
9.1
17
Not enough data
8.8
17
File Types
Not enough data
8.9
17
Not enough data
9.1
17
Not enough data
8.6
17
Edit & Revise
Not enough data
8.6
17
Not enough data
8.3
17
Not enough data
8.9
17
Integrate & Embed
Not enough data
8.7
17
Not enough data
8.6
17
Not enough data
8.9
17
Operating System
Not enough data
9.0
17
Not enough data
9.0
17
Not enough data
8.7
17
Generative AI
Not enough data
9.0
17
Not enough data
9.3
17
Not enough data
9.0
17
Not enough data
9.6
17
Not enough data
8.7
17
Agentic AI - Document Creation
Not enough data
Not enough data
Integrations
Not enough data
8.0
591
Not enough data
8.8
613
Not enough data
9.0
616
Not enough data
7.9
586
Not enough data
7.8
582
Branding & Customizatio
Not enough data
8.3
587
Not enough data
8.6
606
Not enough data
8.3
585
Automatic Rules & Configurations
Not enough data
8.6
590
Not enough data
8.6
601
Not enough data
8.6
612
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Seating Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tech Stack
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Security and Compliance - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Usability and Support - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.4
6
Meeting Prep - AI Meeting Assistants
Not enough data
8.6
39
Not enough data
8.9
41
Not enough data
8.8
40
Meeting Automation - AI Meeting Assistants
Not enough data
8.8
43
Not enough data
8.9
42
Not enough data
9.0
40
Meeting Insights - AI Meeting Assistants
Not enough data
8.8
40
Not enough data
8.5
40
Not enough data
9.1
41
Accessibility - AI Meeting Assistants
Not enough data
8.7
39
Not enough data
8.9
42
Not enough data
8.9
37
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.5
37
|
Verified
Not enough data
8.0
23
Not enough data
8.3
22
|
Verified
Not enough data
7.9
20
Not enough data
9.2
33
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.8
24
Not enough data
7.9
22
|
Verified
Not enough data
7.8
23
Not enough data
Advanced Features
9.1
34
|
Verified
Not enough data
9.0
31
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
1720
|
Verified
Not enough data
8.9
1693
|
Verified
Not enough data
8.8
1592
Features
Not enough data
8.9
1601
|
Verified
Not enough data
8.8
1544
Not enough data
9.0
2009
|
Verified
Not enough data
9.2
2262
|
Verified
Not enough data
9.3
2341
|
Verified
Not enough data
8.9
1833
|
Verified
Categories
Categories
Shared Categories
Asterisk and Zoom Workplace are categorized as UCaaS Platforms
Unique Categories
Asterisk is categorized as VoIP Providers
Zoom Workplace is categorized as AI Meeting Assistants, Generative AI Infrastructure, Desk Booking, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, and Video Conferencing
Reviews
Reviewers' Company Size
Asterisk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
30.0%
Information Technology and Services
20.0%
Computer Software
6.0%
Banking
6.0%
Facilities Services
4.0%
Other
34.0%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.5%
Higher Education
4.7%
Other
67.2%
Most Helpful Reviews
Asterisk
Most Helpful Favorable Review
Verified User in Computer Networking
The level of customization of Asterisk is unmatched allowing us to adapt it to the specific needs of our telephony infrastructure; thanks to AGI scripts we extend its functionalities, automating processes and improving operational efficiency. It's...
Most Helpful Critical Review
Verified User in Information Services
Nothing that much, as am loving and that's all
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Verified User in Computer Networking
The level of customization of Asterisk is unmatched allowing us to adapt it to the specific needs of our telephony infrastructure; thanks to AGI scripts we extend its functionalities, automating processes and improving operational efficiency. It's...
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Verified User in Information Services
Nothing that much, as am loving and that's all
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
Asterisk has no discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
27 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
25 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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