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Compare ADP TotalSource and Justworks 
At a Glance
Market Segments
Small-Business (72.4% of reviews)
Small-Business (75.3% of reviews)
Entry-Level Pricing
Contact Us
$59.00 1 Per Employee Per Month
ADP TotalSource
Star Rating
(298)4.3 out of 5
Market Segments
Small-Business (72.4% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ADP TotalSourceJustworks
Star Rating
(1,103)4.6 out of 5
Market Segments
Small-Business (75.3% of reviews)
Entry-Level Pricing
$59.00 1 Per Employee Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Justworks excels in "Ease of Use" with a score of 9.4, making it highly intuitive for small businesses. In contrast, ADP TotalSource has a lower score of 8.2, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Justworks offers a superior "Benefits Administration" experience, scoring 9.2, with features like "Benefits Record Management" and "Enrollment Planning" that are user-friendly. ADP TotalSource, while still competent, scores 8.9 and 8.5 respectively, with some users noting that the interface can be less straightforward.
- G2 users highlight Justworks' strong "Quality of Support" with a score of 9.2, indicating that customer service is responsive and helpful. In comparison, ADP TotalSource's support score of 8.4 has received mixed reviews, with some users saying that response times can be slower.
- Users on G2 report that Justworks shines in "Compliance" with a score of 9.0, particularly in "Regulatory Compliance" features, which are crucial for small businesses. ADP TotalSource, while still effective, scores 8.3, and some reviewers mention that its compliance tools can be less comprehensive.
- Reviewers mention that Justworks' "Mobile Benefits Access" feature scores 8.7, allowing employees to manage their benefits easily on-the-go. ADP TotalSource's mobile access, scoring 8.3, is functional but lacks some of the user-friendly features that Justworks offers.
- Users say that Justworks provides a more streamlined "Payroll Entry" process with a score of 9.2, which is particularly beneficial for small businesses managing payroll. ADP TotalSource, with a score of 8.6, has been noted by some users as having a more complex payroll system that can be cumbersome.
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Pricing
Entry-Level Pricing
ADP TotalSource
Contact ADP TotalSource to get a custom quote for your business.
Contact Us
ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more.
- ADP TotalSource
Justworks
PEO Basic
$59.00
1 Per Employee Per Month
Payroll, Benefits, HR tools, and Compliance
- Payroll for Salaried & Hourly Employees
- Off-Cycle Payments
- Vendor & Contractor Payments
Free Trial
ADP TotalSource
Free Trial is available
Justworks
Free Trial is available
Ratings
Meets Requirements
8.8
226
9.2
1,023
Ease of Use
8.2
233
9.4
1,043
Ease of Setup
8.0
201
9.3
814
Ease of Admin
8.5
206
9.3
565
Quality of Support
8.3
226
9.2
940
Has the product been a good partner in doing business?
8.7
218
9.2
562
Product Direction (% positive)
7.9
223
9.0
1,016
Features by Category
Core HR
8.4
20
8.9
393
8.4
21
8.9
396
4.7
21
7.8
288
7.2
21
8.5
370
8.9
21
8.9
388
9.0
21
9.1
401
Generative AI
Feature Not Available
Feature Not Available
Platform
6.8
37
7.6
584
6.2
35
7.7
545
6.1
34
7.7
525
7.5
34
8.8
646
8.1
35
9.2
643
7.9
35
8.7
570
7.7
36
8.3
628
8.2
36
8.7
633
Employee Self Service
Not enough data
9.4
633
|
Verified
Not enough data
9.2
614
|
Verified
Not enough data
8.8
530
Administration
Not enough data
9.1
619
|
Verified
Not enough data
8.8
572
|
Verified
Not enough data
9.6
635
|
Verified
Not enough data
8.7
533
|
Verified
Not enough data
9.2
591
|
Verified
Not enough data
8.6
484
|
Verified
Not enough data
8.9
546
|
Verified
Not enough data
9.0
477
Not enough data
8.9
482
Taxes
Not enough data
9.1
602
|
Verified
Not enough data
9.1
575
|
Verified
Not enough data
9.1
451
Integration
Not enough data
8.2
461
|
Verified
Not enough data
8.2
447
|
Verified
Not enough data
8.4
480
|
Verified
Not enough data
8.4
466
|
Verified
Platform
Not enough data
8.7
563
|
Verified
Not enough data
9.0
573
|
Verified
Not enough data
9.3
574
|
Verified
Not enough data
9.1
536
|
Verified
Benefits Administration Platform Features
8.5
32
9.0
559
8.6
32
9.0
552
6.7
30
8.1
467
8.0
31
8.7
546
8.4
31
8.8
508
8.5
31
9.2
546
8.5
31
9.0
511
8.1
31
8.7
473
Benefits Administration Platform Features
8.5
32
9.0
559
8.6
32
9.0
552
6.7
30
8.1
467
8.0
31
8.7
546
8.4
31
8.8
508
8.5
31
9.2
546
8.5
31
9.0
511
8.5
20
9.1
426
8.1
31
8.7
473
7.6
25
8.2
415
7.1
24
Feature Not Available
7.7
25
8.6
380
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
6.8
37
7.6
584
6.2
35
7.7
545
6.1
34
7.7
525
7.5
34
8.8
646
8.1
35
9.2
643
7.9
35
8.7
570
7.7
36
8.3
628
8.2
36
8.7
633
Compliance
8.6
148
8.8
211
8.0
135
Feature Not Available
8.4
138
8.7
181
Platform
8.4
158
9.1
206
8.3
156
9.0
204
8.6
157
9.1
210
Support
8.5
147
8.7
200
8.2
148
8.7
203
8.2
141
8.3
187
8.1
154
8.6
191
8.2
154
8.9
205
8.2
158
9.1
219
8.3
156
9.0
208
Processing
Not enough data
7.6
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
8.1
16
Compliance
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.5
16
Integration
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
7.9
16
Reporting
Not enough data
8.4
16
Not enough data
8.7
14
Not enough data
8.8
16
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.5
43
Not enough data
9.1
47
Not enough data
8.7
43
Platform Performance
Not enough data
8.5
44
Not enough data
8.6
41
Platform Functionality
Not enough data
8.5
44
Not enough data
8.9
44
Not enough data
8.8
45
Platform Additional Functionality
Not enough data
9.1
44
Not enough data
8.3
42
Not enough data
8.3
41
Generative AI
Not enough data
Feature Not Available
Platform Basics
Not enough data
9.2
98
Not enough data
9.3
97
Platform Administration
Not enough data
8.1
89
Not enough data
9.0
98
Not enough data
8.5
97
Platform Payment Content
Not enough data
8.7
97
Not enough data
7.9
90
Not enough data
8.8
94
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cleaning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Compatability
Not enough data
7.5
89
Not enough data
7.7
93
Not enough data
7.3
88
Benefits
Not enough data
7.3
96
Not enough data
8.5
99
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.8
37
7.6
584
6.2
35
7.7
545
6.1
34
7.7
525
7.5
34
8.8
646
8.1
35
9.2
643
7.9
35
8.7
570
7.7
36
8.3
628
8.2
36
8.7
633
Platform - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
6.8
37
7.6
584
6.2
35
7.7
545
6.1
34
7.7
525
7.5
34
8.8
646
8.1
35
9.2
643
7.9
35
8.7
570
7.7
36
8.3
628
8.2
36
8.7
633
Recruiting and Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Intermediate GEP features
Not enough data
7.9
12
Not enough data
8.3
12
Other GEP Features
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
7.7
13
Time Tracking
Not enough data
9.1
239
Not enough data
8.4
209
Not enough data
8.5
206
Client Invoicing
Not enough data
7.7
165
Not enough data
8.5
169
Not enough data
7.9
161
Mobile Time Tracking
Not enough data
8.6
213
Administration
Not enough data
8.6
173
Not enough data
8.7
169
Not enough data
8.9
178
Not enough data
8.8
170
Not enough data
9.0
181
Platform
Not enough data
8.7
179
Not enough data
8.1
158
Not enough data
8.3
151
Not enough data
9.1
181
Not enough data
8.7
171
Not enough data
7.9
152
Categories
Categories
Shared Categories
ADP TotalSource and Justworks are categorized as Core HR, Benefits Administration, Payroll, and PEO Providers
Unique Categories
ADP TotalSource is categorized as Onboarding, Applicant Tracking Systems (ATS), HR Compliance, and HR Analytics
Justworks is categorized as Time Tracking, Employer of Record (EOR), Contractor Payments, Contractor Management, Multi-Country Payroll, and Global Employment Platforms (GEP)
Reviews
Reviewers' Company Size
ADP TotalSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Justworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.8%
Construction
5.8%
Hospital & Health Care
5.1%
Computer Software
4.7%
Manufacturing
4.4%
Other
73.2%
Computer Software
11.9%
Information Technology and Services
10.9%
Marketing and Advertising
6.9%
Non-Profit Organization Management
6.4%
Financial Services
5.6%
Other
58.3%
Most Helpful Reviews
ADP TotalSource
Most Helpful Favorable Review
Felipe E.
Verified User in Medical Devices
It brings me peace of mind knowing that we have ADP ensuring we're complying with all labor laws and we're using HR best practices.
Most Helpful Critical Review
Verified User in Consumer Goods
The cost was outrageous for the service.
Justworks
Most Helpful Favorable Review
Verified User in Legal Services
We are a small law firm. Well-paid professionals expect benefits and professional HR management. With Justworks, we are able to affordably offer benefits and salary competitive with bigger firms, including great healthcare, vison and dental, life and...
Most Helpful Critical Review
Francesca L.
Verified User in Computer Software
The solution itself leaves so much to be desired. I find myself constantly saying it just barely works. It is basically a filing cabinet. I do not feel like Justworks has guardrails to keep me on teh straight and narrow. If you are an HR guru, you can...
Felipe E.
Verified User in Medical Devices
It brings me peace of mind knowing that we have ADP ensuring we're complying with all labor laws and we're using HR best practices.
Verified User in Legal Services
We are a small law firm. Well-paid professionals expect benefits and professional HR management. With Justworks, we are able to affordably offer benefits and salary competitive with bigger firms, including great healthcare, vison and dental, life and...
Verified User in Consumer Goods
The cost was outrageous for the service.
Francesca L.
Verified User in Computer Software
The solution itself leaves so much to be desired. I find myself constantly saying it just barely works. It is basically a filing cabinet. I do not feel like Justworks has guardrails to keep me on teh straight and narrow. If you are an HR guru, you can...
Discussions
What is the difference between ADP and ADP TotalSource?
2 comments
MS
ADP TotalSoure is a division within ADP that focuses soley on PEO resources. It bundles the Payroll tech and admin, Worker's Compensation, HR tech and admin,...Read more
What other products do you have coming out in the future?
2 comments
Official Response from ADP TotalSource
While timelines vary depending upon the solution, we are actively evaluating Generative AI technologies and developing and deploying capabilities that are...Read more
How can you lower our costs for benefits?
1 comment
WB
At ADP TotalSource, we streamline your administration processes to make HR tasks smoother. We analyze critical areas, like designing the right benefits...Read more
Does Justworks have an app?
2 comments
Official Response from Justworks
Yes, Justworks does have a mobile app! More information can be found here: https://help.justworks.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-Read more
Boomr integrates with various software platforms to enhance its functionality and provide seamless user experiences. It can connect with payroll systems, accounting software, and other business management tools to streamline operations and improve efficiency.
1 comment
Official Response from Justworks Hours
The text lists current integrations with Gusto, QuickBooks Online, and Xero. It also provides a link to learn more about these integrations.Read more
Does Boomr integrate with other software?
1 comment
Official Response from Justworks Hours
The text lists current integrations with Gusto, QuickBooks Online, and Xero. It also provides a link to learn more about these integrations.Read more
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