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Best Enterprise Outbound Call Tracking Software

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Outbound Call Tracking category.

In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Enterprise Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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33 Listings in Enterprise Outbound Call Tracking Software Available

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    G2 Score
Salesforce Sales Cloud
(23,347)4.4 out of 5
Optimized for quick response
27th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Salesforce Sales Cloud
Save to My Lists
DealsSpecial offer!
25% off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management tool that provides a comprehensive view of sales activities, integrates with various tools, and offers customization options.
    • Reviewers appreciate the tool's ability to keep everything organized in one place, its robust reporting capabilities, and its seamless integration with other platforms such as Gmail, Slack, and Gainsight.
    • Reviewers experienced issues with the tool being overwhelming for new users due to its many features, slow load times, and the need for extensive training or admin support to fully leverage its capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,513
    Features
    3,908
    Lead Management
    2,357
    Customizability
    2,173
    Customization
    2,116
    Cons
    Learning Curve
    2,179
    Missing Features
    1,424
    Expensive
    1,403
    Limitations
    1,362
    Limited Features
    1,295
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Personalization
    Average: 8.7
    8.8
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    583,504 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,777 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management tool that provides a comprehensive view of sales activities, integrates with various tools, and offers customization options.
  • Reviewers appreciate the tool's ability to keep everything organized in one place, its robust reporting capabilities, and its seamless integration with other platforms such as Gmail, Slack, and Gainsight.
  • Reviewers experienced issues with the tool being overwhelming for new users due to its many features, slow load times, and the need for extensive training or admin support to fully leverage its capabilities.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,513
Features
3,908
Lead Management
2,357
Customizability
2,173
Customization
2,116
Cons
Learning Curve
2,179
Missing Features
1,424
Expensive
1,403
Limitations
1,362
Limited Features
1,295
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.9
Personalization
Average: 8.7
8.8
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
583,504 Twitter followers
LinkedIn® Page
www.linkedin.com
86,777 employees on LinkedIn®
Salesloft
(4,144)4.5 out of 5
Optimized for quick response
20th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Salesloft
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    275
    Features
    163
    Helpful
    161
    Automation
    152
    Time-saving
    139
    Cons
    Missing Features
    112
    Call Issues
    70
    Email Issues
    65
    Integration Issues
    65
    Limitations
    64
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesloft features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Personalization
    Average: 8.7
    8.7
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
275
Features
163
Helpful
161
Automation
152
Time-saving
139
Cons
Missing Features
112
Call Issues
70
Email Issues
65
Integration Issues
65
Limitations
64
Salesloft features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.8
Personalization
Average: 8.7
8.7
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.7
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,629 Twitter followers
LinkedIn® Page
www.linkedin.com
1,199 employees on LinkedIn®
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ZoomInfo Sales
(8,759)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for ZoomInfo Sales
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo is a sales and data enrichment tool that offers a database for account and contact enrichment, intent data, and workflow setup.
    • Reviewers like the extensive database, ease of use, high-quality data, seamless integration with CRM, and responsive customer support that ZoomInfo provides.
    • Reviewers noted that data coverage for APAC and EMEA regions could be more extensive, and there were issues with data accuracy and high cost.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    1,024
    Ease of Use
    870
    Data Accuracy
    848
    Lead Generation
    761
    Features
    687
    Cons
    Inaccurate Data
    486
    Outdated Data
    437
    Outdated Contacts
    413
    Data Inaccuracy
    379
    Outdated Information
    372
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Personalization
    Average: 8.7
    8.8
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,651 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,352 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo is a sales and data enrichment tool that offers a database for account and contact enrichment, intent data, and workflow setup.
  • Reviewers like the extensive database, ease of use, high-quality data, seamless integration with CRM, and responsive customer support that ZoomInfo provides.
  • Reviewers noted that data coverage for APAC and EMEA regions could be more extensive, and there were issues with data accuracy and high cost.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
1,024
Ease of Use
870
Data Accuracy
848
Lead Generation
761
Features
687
Cons
Inaccurate Data
486
Outdated Data
437
Outdated Contacts
413
Data Inaccuracy
379
Outdated Information
372
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.6
Personalization
Average: 8.7
8.8
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,651 Twitter followers
LinkedIn® Page
www.linkedin.com
4,352 employees on LinkedIn®
Nooks
(750)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Outbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nooks is an AI-Powered Parallel Dialer and Virtual Salesfloor that helps SDR teams 5x their conversations and supercharge productivity.

    Users
    • SDR
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nooks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    280
    Efficiency
    252
    Ease of Use
    237
    Features
    179
    Lead Generation
    165
    Cons
    Call Issues
    135
    Dialer Issues
    63
    Connection Issues
    54
    Dialer Limitations
    43
    Delays
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nooks features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Personalization
    Average: 8.7
    9.1
    Record Prospect Data
    Average: 8.8
    9.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nooks
    Company Website
    HQ Location
    San Francisco, California
    Twitter
    @JoinNooks
    379 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    458 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nooks is an AI-Powered Parallel Dialer and Virtual Salesfloor that helps SDR teams 5x their conversations and supercharge productivity.

Users
  • SDR
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 27% Small-Business
Nooks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
280
Efficiency
252
Ease of Use
237
Features
179
Lead Generation
165
Cons
Call Issues
135
Dialer Issues
63
Connection Issues
54
Dialer Limitations
43
Delays
38
Nooks features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.2
Personalization
Average: 8.7
9.1
Record Prospect Data
Average: 8.8
9.1
Information Locater
Average: 8.7
Seller Details
Seller
Nooks
Company Website
HQ Location
San Francisco, California
Twitter
@JoinNooks
379 Twitter followers
LinkedIn® Page
www.linkedin.com
458 employees on LinkedIn®
Outreach
(3,479)4.3 out of 5
Optimized for quick response
37th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Outreach
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 22% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outreach is a tool designed for managing and tracking communication with clients, including emails and calls, and integrates with CRM systems like Salesforce.
    • Users like the user-friendly interface, the ability to track communications and progress of campaigns, the ease of creating templates and sequences, and the effective integration with Salesforce and other CRM systems.
    • Users experienced issues with the lack of push notifications, difficulty in managing tags across multiple time zones, technical limitations such as handling duplicate records, clunky integration of contacts, and a high learning curve for new members.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Outreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Features
    44
    Helpful
    44
    Integrations
    40
    Automation
    33
    Cons
    Missing Features
    34
    Integration Issues
    25
    Slow Loading
    22
    Sync Issues
    22
    Sequence Issues
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outreach features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Personalization
    Average: 8.7
    8.4
    Record Prospect Data
    Average: 8.8
    8.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Outreach
    Company Website
    Year Founded
    2014
    HQ Location
    Seattle, WA
    Twitter
    @outreach_io
    7,741 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,355 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 22% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outreach is a tool designed for managing and tracking communication with clients, including emails and calls, and integrates with CRM systems like Salesforce.
  • Users like the user-friendly interface, the ability to track communications and progress of campaigns, the ease of creating templates and sequences, and the effective integration with Salesforce and other CRM systems.
  • Users experienced issues with the lack of push notifications, difficulty in managing tags across multiple time zones, technical limitations such as handling duplicate records, clunky integration of contacts, and a high learning curve for new members.
Outreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Features
44
Helpful
44
Integrations
40
Automation
33
Cons
Missing Features
34
Integration Issues
25
Slow Loading
22
Sync Issues
22
Sequence Issues
21
Outreach features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.6
Personalization
Average: 8.7
8.4
Record Prospect Data
Average: 8.8
8.0
Information Locater
Average: 8.7
Seller Details
Seller
Outreach
Company Website
Year Founded
2014
HQ Location
Seattle, WA
Twitter
@outreach_io
7,741 Twitter followers
LinkedIn® Page
www.linkedin.com
1,355 employees on LinkedIn®
Get a quote
Clari
(5,455)4.6 out of 5
Optimized for quick response
32nd Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Clari
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clari is a forecasting and analytics tool that provides real-time visibility into sales pipeline and forecasting process, integrating with CRM and other marketing tools to reduce manual data entry.
    • Reviewers frequently mention Clari's ease of use, robust forecasting capabilities, seamless integration with CRM systems, and the valuable insights provided by its AI-driven features.
    • Reviewers experienced issues with Clari's interface being complex and requiring training to navigate, and some features requiring manual customization, as well as occasional syncing delays with Salesforce.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Clari Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    481
    Features
    282
    Helpful
    232
    Forecasting
    197
    Salesforce Integration
    195
    Cons
    Missing Features
    119
    Limitations
    109
    Limited Customization
    91
    Learning Curve
    90
    Salesforce Integration
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Clari features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Personalization
    Average: 8.7
    9.0
    Record Prospect Data
    Average: 8.8
    8.9
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Clari
    Company Website
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @clarihq
    2,149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    850 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clari is a forecasting and analytics tool that provides real-time visibility into sales pipeline and forecasting process, integrating with CRM and other marketing tools to reduce manual data entry.
  • Reviewers frequently mention Clari's ease of use, robust forecasting capabilities, seamless integration with CRM systems, and the valuable insights provided by its AI-driven features.
  • Reviewers experienced issues with Clari's interface being complex and requiring training to navigate, and some features requiring manual customization, as well as occasional syncing delays with Salesforce.
Clari Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
481
Features
282
Helpful
232
Forecasting
197
Salesforce Integration
195
Cons
Missing Features
119
Limitations
109
Limited Customization
91
Learning Curve
90
Salesforce Integration
70
Clari features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Personalization
Average: 8.7
9.0
Record Prospect Data
Average: 8.8
8.9
Information Locater
Average: 8.7
Seller Details
Seller
Clari
Company Website
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@clarihq
2,149 Twitter followers
LinkedIn® Page
www.linkedin.com
850 employees on LinkedIn®
Get a quote
Genesys Cloud CX
(1,430)4.4 out of 5
Optimized for quick response
31st Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
    • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
    • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Features
    83
    Helpful
    57
    Reliability
    56
    Efficiency
    54
    Cons
    Limited Features
    57
    Missing Features
    54
    Missing Functionality
    36
    Inadequate Reporting
    34
    Limited Customization
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Personalization
    Average: 8.7
    8.3
    Record Prospect Data
    Average: 8.8
    8.5
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,506 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
  • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
  • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Features
83
Helpful
57
Reliability
56
Efficiency
54
Cons
Limited Features
57
Missing Features
54
Missing Functionality
36
Inadequate Reporting
34
Limited Customization
27
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.6
Personalization
Average: 8.7
8.3
Record Prospect Data
Average: 8.8
8.5
Information Locater
Average: 8.7
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,506 Twitter followers
LinkedIn® Page
www.linkedin.com
8,448 employees on LinkedIn®
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HubSpot Sales Hub
(12,388)4.4 out of 5
Optimized for quick response
23rd Easiest To Use in Outbound Call Tracking software
View top Consulting Services for HubSpot Sales Hub
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hubspot Sales Hub is a platform designed to manage leads, automate follow-ups, and track sales activities.
    • Users like the platform's user-friendly design, its ability to manage tasks and sequences, and its comprehensive tracking of leads, making it easy for sales teams to adopt and integrate into their daily workflow.
    • Reviewers mentioned that HubSpot Sales Hub can become expensive, especially for smaller teams or as a company scales, with many essential or advanced features locked behind higher-tier plans, forcing users to upgrade to access full functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    999
    Features
    632
    Intuitive
    468
    Integrations
    459
    Lead Management
    454
    Cons
    Missing Features
    368
    Limited Features
    307
    Learning Curve
    306
    Expensive
    202
    Limited Customization
    195
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Personalization
    Average: 8.7
    8.7
    Record Prospect Data
    Average: 8.8
    8.5
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    798,126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,932 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hubspot Sales Hub is a platform designed to manage leads, automate follow-ups, and track sales activities.
  • Users like the platform's user-friendly design, its ability to manage tasks and sequences, and its comprehensive tracking of leads, making it easy for sales teams to adopt and integrate into their daily workflow.
  • Reviewers mentioned that HubSpot Sales Hub can become expensive, especially for smaller teams or as a company scales, with many essential or advanced features locked behind higher-tier plans, forcing users to upgrade to access full functionality.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
999
Features
632
Intuitive
468
Integrations
459
Lead Management
454
Cons
Missing Features
368
Limited Features
307
Learning Curve
306
Expensive
202
Limited Customization
195
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.7
Personalization
Average: 8.7
8.7
Record Prospect Data
Average: 8.8
8.5
Information Locater
Average: 8.7
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
798,126 Twitter followers
LinkedIn® Page
www.linkedin.com
10,932 employees on LinkedIn®
Dialpad Connect
(3,900)4.4 out of 5
Optimized for quick response
15th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a VoIP solution that offers features such as call transcription, seamless integration across devices, and AI-enhanced analytics.
    • Users like the high-quality audio and video, the ability to use the service on various devices, the AI-generated call summaries, and the seamless integration with other applications.
    • Reviewers noted issues with the software's usability, occasional glitches, limited customer service, and difficulties with certain features such as large group calls and the dial out feature.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    Helpful
    42
    Features
    37
    Reliability
    35
    Call Management
    34
    Cons
    Call Issues
    25
    Recording Issues
    20
    Connection Issues
    14
    Expensive
    13
    Poor Customer Support
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Personalization
    Average: 8.7
    8.5
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,522 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a VoIP solution that offers features such as call transcription, seamless integration across devices, and AI-enhanced analytics.
  • Users like the high-quality audio and video, the ability to use the service on various devices, the AI-generated call summaries, and the seamless integration with other applications.
  • Reviewers noted issues with the software's usability, occasional glitches, limited customer service, and difficulties with certain features such as large group calls and the dial out feature.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
Helpful
42
Features
37
Reliability
35
Call Management
34
Cons
Call Issues
25
Recording Issues
20
Connection Issues
14
Expensive
13
Poor Customer Support
13
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.7
Personalization
Average: 8.7
8.5
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.7
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,522 employees on LinkedIn®
Velocify Lead Manager
(294)4.4 out of 5
46th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:$60 user/month (billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    To survive and succeed in today’s mortgage market, you need a streamlined and optimized sales process. Velocify® by ICE Mortgage Technology® puts sales automation to work to keep your team organized a

    Users
    • Mortgage Loan Officer
    • Loan Officer
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 51% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Velocify Lead Manager features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Personalization
    Average: 8.7
    8.6
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercontinental Exchange
    Year Founded
    2000
    HQ Location
    Pleasanton, CA
    Twitter
    @ICE_Markets
    72,093 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    487 employees on LinkedIn®
    Ownership
    NYSE: ELLI
Product Description
How are these determined?Information
This description is provided by the seller.

To survive and succeed in today’s mortgage market, you need a streamlined and optimized sales process. Velocify® by ICE Mortgage Technology® puts sales automation to work to keep your team organized a

Users
  • Mortgage Loan Officer
  • Loan Officer
Industries
  • Financial Services
  • Banking
Market Segment
  • 51% Mid-Market
  • 26% Small-Business
Velocify Lead Manager features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.8
Personalization
Average: 8.7
8.6
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
Intercontinental Exchange
Year Founded
2000
HQ Location
Pleasanton, CA
Twitter
@ICE_Markets
72,093 Twitter followers
LinkedIn® Page
www.linkedin.com
487 employees on LinkedIn®
Ownership
NYSE: ELLI
Read Velocify Lead Manager Reviews
JustCall
(2,202)4.3 out of 5
Optimized for quick response
18th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a business communication platform that facilitates cold outreach, integrates with various CRMs, and provides features such as AI voice support, call recording, and international calling capabilities.
    • Users frequently mention the ease of use, the helpful customer support, the ability to integrate with various CRMs, and the valuable features such as call recording, AI transcription, and international calling capabilities.
    • Users reported issues such as slow customer service response times, complications in setting up the platform due to numerous options, occasional call reconnection issues, and limitations in outbound calling minutes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,324
    Features
    805
    Call Management
    658
    Helpful
    648
    Calling Features
    611
    Cons
    Call Issues
    728
    Call Functionality
    522
    Connection Issues
    408
    Poor Call Quality
    355
    Call Management
    325
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Personalization
    Average: 8.7
    7.9
    Record Prospect Data
    Average: 8.8
    8.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a business communication platform that facilitates cold outreach, integrates with various CRMs, and provides features such as AI voice support, call recording, and international calling capabilities.
  • Users frequently mention the ease of use, the helpful customer support, the ability to integrate with various CRMs, and the valuable features such as call recording, AI transcription, and international calling capabilities.
  • Users reported issues such as slow customer service response times, complications in setting up the platform due to numerous options, occasional call reconnection issues, and limitations in outbound calling minutes.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,324
Features
805
Call Management
658
Helpful
648
Calling Features
611
Cons
Call Issues
728
Call Functionality
522
Connection Issues
408
Poor Call Quality
355
Call Management
325
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.2
Personalization
Average: 8.7
7.9
Record Prospect Data
Average: 8.8
8.0
Information Locater
Average: 8.7
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
300 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
TeleCMI
(240)4.8 out of 5
1st Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:$10 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

    Users
    • Manager
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeleCMI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    117
    Ease of Use
    102
    Helpful
    82
    Features
    40
    Call Recording
    38
    Cons
    Missing Features
    19
    Mobile App Issues
    17
    Limited Features
    9
    Connection Issues
    6
    Number Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeleCMI features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Personalization
    Average: 8.7
    9.3
    Record Prospect Data
    Average: 8.8
    8.3
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeleCMI
    Year Founded
    2016
    HQ Location
    chennai, Tamil Nadu
    Twitter
    @TeleCMI
    37 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

Users
  • Manager
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Small-Business
  • 45% Mid-Market
TeleCMI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
117
Ease of Use
102
Helpful
82
Features
40
Call Recording
38
Cons
Missing Features
19
Mobile App Issues
17
Limited Features
9
Connection Issues
6
Number Issues
6
TeleCMI features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.1
Personalization
Average: 8.7
9.3
Record Prospect Data
Average: 8.8
8.3
Information Locater
Average: 8.7
Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
37 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
Read TeleCMI Reviews
Ozonetel
(606)4.6 out of 5
11th Easiest To Use in Outbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

    Users
    • Associate
    • Assistant Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 62% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ozonetel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    159
    Features
    110
    Call Management
    100
    Call Quality
    84
    Helpful
    74
    Cons
    Call Issues
    76
    Connection Issues
    60
    Call Connectivity Issues
    50
    Connectivity Issues
    42
    Technical Issues
    39
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ozonetel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Personalization
    Average: 8.7
    8.8
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ozonetel
    Company Website
    Year Founded
    2007
    HQ Location
    San Jose, California
    Twitter
    @Ozonetel
    791 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

Users
  • Associate
  • Assistant Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 62% Mid-Market
  • 29% Small-Business
Ozonetel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
159
Features
110
Call Management
100
Call Quality
84
Helpful
74
Cons
Call Issues
76
Connection Issues
60
Call Connectivity Issues
50
Connectivity Issues
42
Technical Issues
39
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Personalization
Average: 8.7
8.8
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Seller
Ozonetel
Company Website
Year Founded
2007
HQ Location
San Jose, California
Twitter
@Ozonetel
791 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
CloudTalk
(1,383)4.4 out of 5
Optimized for quick response
17th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

    Users
    • CEO
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 66% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloudTalk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    346
    Helpful
    171
    Reliability
    156
    Calling Features
    152
    Customer Support
    147
    Cons
    Call Issues
    147
    Connection Issues
    73
    Missing Features
    58
    Call Management
    50
    Integration Issues
    47
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudTalk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Personalization
    Average: 8.7
    8.1
    Record Prospect Data
    Average: 8.8
    7.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudTalk
    Company Website
    Year Founded
    2016
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users
  • CEO
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 66% Small-Business
  • 30% Mid-Market
CloudTalk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
346
Helpful
171
Reliability
156
Calling Features
152
Customer Support
147
Cons
Call Issues
147
Connection Issues
73
Missing Features
58
Call Management
50
Integration Issues
47
CloudTalk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.0
Personalization
Average: 8.7
8.1
Record Prospect Data
Average: 8.8
7.8
Information Locater
Average: 8.7
Seller Details
Seller
CloudTalk
Company Website
Year Founded
2016
HQ Location
New York
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
Orum
(372)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Orum
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Orum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Efficiency
    41
    Time-saving
    38
    Features
    27
    Parallel Dialer
    26
    Cons
    Call Issues
    18
    Dialer Issues
    8
    Missing Features
    8
    Dialer Limitations
    6
    Software Bugs
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Orum features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Personalization
    Average: 8.7
    9.0
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Orum
    Company Website
    Year Founded
    2018
    HQ Location
    Austin, Texas
    Twitter
    @OrumHQ
    208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    165 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 33% Small-Business
Orum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Efficiency
41
Time-saving
38
Features
27
Parallel Dialer
26
Cons
Call Issues
18
Dialer Issues
8
Missing Features
8
Dialer Limitations
6
Software Bugs
6
Orum features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.6
Personalization
Average: 8.7
9.0
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Seller
Orum
Company Website
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@OrumHQ
208 Twitter followers
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
Get a quote
Adobe Marketo Engage
(2,964)4.1 out of 5
Optimized for quick response
63rd Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Adobe Marketo Engage
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attrac

    Users
    • Marketing Manager
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 54% Mid-Market
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Marketo is a marketing automation platform that integrates with Salesforce and other tools, offering features for managing and maintaining data, running campaigns, and tracking lead conversions.
    • Users frequently mention the platform's robust automation capabilities, advanced analytics, and seamless integration with CRM systems like Salesforce, which enable them to create personalized, multichannel campaigns at scale.
    • Reviewers noted that Marketo has a steep learning curve, especially for new users, and its user interface can feel outdated and unintuitive, which can slow down onboarding and require more training.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Adobe Marketo Engage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Automation
    121
    Features
    87
    Marketing Automation
    86
    Integrations
    70
    Cons
    Learning Curve
    101
    Steep Learning Curve
    81
    Expensive
    61
    Not Intuitive
    46
    Complexity
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Adobe Marketo Engage features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Personalization
    Average: 8.7
    6.9
    Record Prospect Data
    Average: 8.8
    6.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Adobe
    Company Website
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    973,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40,372 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attrac

Users
  • Marketing Manager
  • Marketing Operations Manager
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 54% Mid-Market
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Marketo is a marketing automation platform that integrates with Salesforce and other tools, offering features for managing and maintaining data, running campaigns, and tracking lead conversions.
  • Users frequently mention the platform's robust automation capabilities, advanced analytics, and seamless integration with CRM systems like Salesforce, which enable them to create personalized, multichannel campaigns at scale.
  • Reviewers noted that Marketo has a steep learning curve, especially for new users, and its user interface can feel outdated and unintuitive, which can slow down onboarding and require more training.
Adobe Marketo Engage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Automation
121
Features
87
Marketing Automation
86
Integrations
70
Cons
Learning Curve
101
Steep Learning Curve
81
Expensive
61
Not Intuitive
46
Complexity
41
Adobe Marketo Engage features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 9.1
7.8
Personalization
Average: 8.7
6.9
Record Prospect Data
Average: 8.8
6.8
Information Locater
Average: 8.7
Seller Details
Seller
Adobe
Company Website
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
973,065 Twitter followers
LinkedIn® Page
www.linkedin.com
40,372 employees on LinkedIn®
Get a quote
Freshsales
(1,224)4.5 out of 5
44th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Features
    54
    Helpful
    43
    Customer Support
    42
    Intuitive
    29
    Cons
    Missing Features
    33
    Learning Curve
    20
    Limitations
    19
    Integration Issues
    18
    Limited Features
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Personalization
    Average: 8.7
    9.0
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,887 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,656 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 26% Mid-Market
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Features
54
Helpful
43
Customer Support
42
Intuitive
29
Cons
Missing Features
33
Learning Curve
20
Limitations
19
Integration Issues
18
Limited Features
17
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.9
Personalization
Average: 8.7
9.0
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,887 Twitter followers
LinkedIn® Page
www.linkedin.com
8,656 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Read Freshsales Reviews
Vonage Contact Center (formerly NewVoiceMedia)
(99)4.2 out of 5
50th Easiest To Use in Outbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, rep

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vonage Contact Center (formerly NewVoiceMedia) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    22
    Features
    21
    Easy Integrations
    19
    Integrations
    17
    Cons
    Expensive
    6
    Complex Features
    5
    Complexity
    4
    Customization Difficulty
    4
    Difficult Setup
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vonage Contact Center (formerly NewVoiceMedia) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Personalization
    Average: 8.7
    8.6
    Record Prospect Data
    Average: 8.8
    8.3
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,193 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,710 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, rep

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 27% Small-Business
Vonage Contact Center (formerly NewVoiceMedia) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
22
Features
21
Easy Integrations
19
Integrations
17
Cons
Expensive
6
Complex Features
5
Complexity
4
Customization Difficulty
4
Difficult Setup
4
Vonage Contact Center (formerly NewVoiceMedia) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.2
Personalization
Average: 8.7
8.6
Record Prospect Data
Average: 8.8
8.3
Information Locater
Average: 8.7
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,193 Twitter followers
LinkedIn® Page
www.linkedin.com
2,710 employees on LinkedIn®
Get a quote
Koncert
(377)4.6 out of 5
Optimized for quick response
19th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 12 years of experience in the industry, Kon

    Users
    • Sales Development Representative
    • SDR
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Koncert is a dialing tool that allows users to make multiple calls at once, increasing efficiency and productivity in sales roles.
    • Users like the ability to dial multiple prospects simultaneously, the integration with CRM platforms, and the responsive customer support, which collectively contribute to increased connect rates and more booked meetings.
    • Users mentioned occasional technical glitches, such as the tool crashing or disconnecting during calls, and some expressed a desire for more customizable settings and improved handling of foreign languages.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Koncert Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    73
    Efficiency
    65
    Ease of Use
    53
    Lead Generation
    50
    Automation
    45
    Cons
    Call Issues
    44
    Dialer Issues
    34
    Delays
    22
    Slow Performance
    18
    Connectivity Issues
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Koncert features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Personalization
    Average: 8.7
    9.1
    Record Prospect Data
    Average: 8.8
    8.9
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Koncert
    Company Website
    Year Founded
    2004
    HQ Location
    Windham, NH
    Twitter
    @koncert
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 12 years of experience in the industry, Kon

Users
  • Sales Development Representative
  • SDR
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Koncert is a dialing tool that allows users to make multiple calls at once, increasing efficiency and productivity in sales roles.
  • Users like the ability to dial multiple prospects simultaneously, the integration with CRM platforms, and the responsive customer support, which collectively contribute to increased connect rates and more booked meetings.
  • Users mentioned occasional technical glitches, such as the tool crashing or disconnecting during calls, and some expressed a desire for more customizable settings and improved handling of foreign languages.
Koncert Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
73
Efficiency
65
Ease of Use
53
Lead Generation
50
Automation
45
Cons
Call Issues
44
Dialer Issues
34
Delays
22
Slow Performance
18
Connectivity Issues
17
Koncert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
8.8
Personalization
Average: 8.7
9.1
Record Prospect Data
Average: 8.8
8.9
Information Locater
Average: 8.7
Seller Details
Seller
Koncert
Company Website
Year Founded
2004
HQ Location
Windham, NH
Twitter
@koncert
2 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Aircall
(1,302)4.3 out of 5
Optimized for quick response
14th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Aircall
Save to My Lists
Entry Level Price:$30 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're a unified and reliable communications powerhouse. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

    Users
    • CEO
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Aircall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    173
    Features
    87
    Call Recording
    84
    Reliability
    66
    Customer Support
    64
    Cons
    Connection Issues
    56
    Missing Features
    49
    Call Issues
    39
    Dialer Issues
    36
    Poor Call Quality
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Aircall features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Personalization
    Average: 8.7
    8.9
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Aircall
    Company Website
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @aircall
    4,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    753 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're a unified and reliable communications powerhouse. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

Users
  • CEO
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 41% Mid-Market
Aircall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
173
Features
87
Call Recording
84
Reliability
66
Customer Support
64
Cons
Connection Issues
56
Missing Features
49
Call Issues
39
Dialer Issues
36
Poor Call Quality
31
Aircall features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Personalization
Average: 8.7
8.9
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Seller
Aircall
Company Website
Year Founded
2014
HQ Location
New York
Twitter
@aircall
4,962 Twitter followers
LinkedIn® Page
www.linkedin.com
753 employees on LinkedIn®
OpenPhone
(2,730)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for OpenPhone
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OpenPhone is the collaborative phone system for teams. It brings your calls, texts, and contacts into an intuitive app that works across all your devices, so you never miss a customer. Rated #1 in

    Users
    • Owner
    • CEO
    Industries
    • Real Estate
    • Construction
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OpenPhone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    527
    Customer Support
    315
    Features
    271
    Easy Setup
    228
    Phone Numbers
    228
    Cons
    Connection Issues
    160
    Call Disconnections
    72
    Delays
    66
    Missing Features
    58
    Call Issues
    52
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OpenPhone features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Personalization
    Average: 8.7
    8.7
    Record Prospect Data
    Average: 8.8
    8.9
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OpenPhone
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @openphone
    4,524 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OpenPhone is the collaborative phone system for teams. It brings your calls, texts, and contacts into an intuitive app that works across all your devices, so you never miss a customer. Rated #1 in

Users
  • Owner
  • CEO
Industries
  • Real Estate
  • Construction
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
OpenPhone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
527
Customer Support
315
Features
271
Easy Setup
228
Phone Numbers
228
Cons
Connection Issues
160
Call Disconnections
72
Delays
66
Missing Features
58
Call Issues
52
OpenPhone features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.1
Personalization
Average: 8.7
8.7
Record Prospect Data
Average: 8.8
8.9
Information Locater
Average: 8.7
Seller Details
Seller
OpenPhone
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@openphone
4,524 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®
Dialpad Support
(451)4.4 out of 5
Optimized for quick response
33rd Easiest To Use in Outbound Call Tracking software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 54% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a tool that provides a platform for handling calls, meetings, and customer support in one place, and includes features such as unique contact numbers, communication monitoring, and conversation summaries.
    • Users frequently mention the ease of implementation across teams, the helpful and proactive customer support, and the valuable data insights provided by the tool's analytics.
    • Reviewers experienced challenges with the tool being resource-intensive on PCs, difficulties in reaching the right support staff due to frequent changes, and issues with the voice recording feature.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialpad Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Helpful
    53
    Call Recording
    41
    Features
    34
    AI Summary
    32
    Cons
    Call Issues
    22
    Learning Curve
    17
    Missing Features
    17
    Dialer Issues
    16
    Call Limitations
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Support features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Personalization
    Average: 8.7
    8.4
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,522 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 54% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a tool that provides a platform for handling calls, meetings, and customer support in one place, and includes features such as unique contact numbers, communication monitoring, and conversation summaries.
  • Users frequently mention the ease of implementation across teams, the helpful and proactive customer support, and the valuable data insights provided by the tool's analytics.
  • Reviewers experienced challenges with the tool being resource-intensive on PCs, difficulties in reaching the right support staff due to frequent changes, and issues with the voice recording feature.
Dialpad Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Helpful
53
Call Recording
41
Features
34
AI Summary
32
Cons
Call Issues
22
Learning Curve
17
Missing Features
17
Dialer Issues
16
Call Limitations
15
Dialpad Support features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.6
Personalization
Average: 8.7
8.4
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.7
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,522 employees on LinkedIn®
Get a quote
Gryphon ONE
(431)4.1 out of 5
53rd Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gryphon AI empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regul

    Users
    • Agent
    • Sales Representative
    Industries
    • Security and Investigations
    • Financial Services
    Market Segment
    • 79% Enterprise
    • 11% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gryphon ONE features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Personalization
    Average: 8.7
    7.9
    Record Prospect Data
    Average: 8.8
    7.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gryphon AI
    Company Website
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @GryphonNetworks
    4,123 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gryphon AI empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regul

Users
  • Agent
  • Sales Representative
Industries
  • Security and Investigations
  • Financial Services
Market Segment
  • 79% Enterprise
  • 11% Small-Business
Gryphon ONE features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
7.7
Personalization
Average: 8.7
7.9
Record Prospect Data
Average: 8.8
7.4
Information Locater
Average: 8.7
Seller Details
Seller
Gryphon AI
Company Website
Year Founded
1999
HQ Location
Boston, MA
Twitter
@GryphonNetworks
4,123 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
Get a quote
Apollo.io
(8,851)4.7 out of 5
Optimized for quick response
25th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Apollo.io
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a tool designed to integrate with other software to streamline workflows, allowing users to import and export data, track interactions with prospects, and generate leads.
    • Users frequently mention the ease of searching client data, the effectiveness of the filters in creating targeted lists, and the affordability of both the free and paid versions.
    • Reviewers noted occasional inaccuracies in contact data, outdated or incorrect email addresses or phone numbers, and a user interface that can feel clunky when managing large lists.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,039
    Lead Generation
    1,646
    Helpful
    1,640
    Features
    1,553
    Contact Information
    1,200
    Cons
    Missing Features
    680
    Inaccurate Data
    499
    Learning Curve
    473
    Contact Management
    439
    Limited Features
    431
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apollo.io features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Personalization
    Average: 8.7
    8.4
    Record Prospect Data
    Average: 8.8
    8.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a tool designed to integrate with other software to streamline workflows, allowing users to import and export data, track interactions with prospects, and generate leads.
  • Users frequently mention the ease of searching client data, the effectiveness of the filters in creating targeted lists, and the affordability of both the free and paid versions.
  • Reviewers noted occasional inaccuracies in contact data, outdated or incorrect email addresses or phone numbers, and a user interface that can feel clunky when managing large lists.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,039
Lead Generation
1,646
Helpful
1,640
Features
1,553
Contact Information
1,200
Cons
Missing Features
680
Inaccurate Data
499
Learning Curve
473
Contact Management
439
Limited Features
431
Apollo.io features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.3
Personalization
Average: 8.7
8.4
Record Prospect Data
Average: 8.8
8.1
Information Locater
Average: 8.7
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1,574 employees on LinkedIn®
Revenue.io
(548)4.7 out of 5
29th Easiest To Use in Outbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

    Users
    • Customer Service Representative
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Revenue.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    25
    Helpful
    21
    Easy Setup
    16
    Salesforce Integration
    16
    Integrations
    15
    Cons
    Learning Curve
    6
    Inaccurate Reporting
    5
    Steep Learning Curve
    5
    Call Issues
    4
    Difficult Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Revenue.io features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Personalization
    Average: 8.7
    9.2
    Record Prospect Data
    Average: 8.8
    9.2
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revenue.io
    Year Founded
    2012
    HQ Location
    Los Angeles, CA
    Twitter
    @revenue_io
    4,342 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

Users
  • Customer Service Representative
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Mid-Market
  • 22% Small-Business
Revenue.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
25
Helpful
21
Easy Setup
16
Salesforce Integration
16
Integrations
15
Cons
Learning Curve
6
Inaccurate Reporting
5
Steep Learning Curve
5
Call Issues
4
Difficult Reporting
4
Revenue.io features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.2
Personalization
Average: 8.7
9.2
Record Prospect Data
Average: 8.8
9.2
Information Locater
Average: 8.7
Seller Details
Seller
Revenue.io
Year Founded
2012
HQ Location
Los Angeles, CA
Twitter
@revenue_io
4,342 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Read Revenue.io Reviews
VanillaSoft
(526)4.6 out of 5
Optimized for quick response
16th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VanillaSoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, Vani

    Users
    • Insurance Agent
    • Account Manager
    Industries
    • Insurance
    • Marketing and Advertising
    Market Segment
    • 57% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • VanillaSoft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Intuitive
    18
    Simple
    18
    Lead Generation
    17
    User Interface
    17
    Cons
    Slow Loading
    9
    Slow Performance
    8
    Call Issues
    7
    Learning Difficulty
    6
    Connectivity Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • VanillaSoft features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Personalization
    Average: 8.7
    9.3
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    VanillaSoft
    Company Website
    Year Founded
    2005
    HQ Location
    Plano, TX
    Twitter
    @VanillaSoft
    26,438 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    92 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VanillaSoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, Vani

Users
  • Insurance Agent
  • Account Manager
Industries
  • Insurance
  • Marketing and Advertising
Market Segment
  • 57% Small-Business
  • 32% Mid-Market
VanillaSoft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Intuitive
18
Simple
18
Lead Generation
17
User Interface
17
Cons
Slow Loading
9
Slow Performance
8
Call Issues
7
Learning Difficulty
6
Connectivity Issues
5
VanillaSoft features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.1
Personalization
Average: 8.7
9.3
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Seller
VanillaSoft
Company Website
Year Founded
2005
HQ Location
Plano, TX
Twitter
@VanillaSoft
26,438 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
Get a quote
Acqueon
(65)4.2 out of 5
54th Easiest To Use in Outbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

    Users
    No information available
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 57% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acqueon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Ease of Use
    8
    Customer Support
    7
    Integrations
    6
    Easy Implementation
    5
    Cons
    Integration Issues
    3
    Learning Curve
    3
    Training Deficiency
    3
    API Integration Issues
    2
    Change Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acqueon features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Personalization
    Average: 8.7
    7.8
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acqueon Technologies Inc.
    Company Website
    Year Founded
    2019
    HQ Location
    Dallas, Texas
    Twitter
    @Acqueon
    485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

Users
No information available
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 57% Enterprise
  • 34% Mid-Market
Acqueon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Ease of Use
8
Customer Support
7
Integrations
6
Easy Implementation
5
Cons
Integration Issues
3
Learning Curve
3
Training Deficiency
3
API Integration Issues
2
Change Management
2
Acqueon features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.0
Personalization
Average: 8.7
7.8
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.7
Seller Details
Seller
Acqueon Technologies Inc.
Company Website
Year Founded
2019
HQ Location
Dallas, Texas
Twitter
@Acqueon
485 Twitter followers
LinkedIn® Page
www.linkedin.com
319 employees on LinkedIn®
Get a quote
Natterbox
(118)4.4 out of 5
40th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Natterbox
Save to My Lists
Entry Level Price:Starting at $60.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

    Users
    • Salesforce Administrator
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 57% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Natterbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    26
    Helpful
    20
    Reliability
    19
    Ease of Use
    16
    Features
    15
    Cons
    Missing Features
    8
    Call Issues
    7
    Complex Processes
    6
    Poor Customer Support
    6
    Difficult Setup
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Natterbox features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Personalization
    Average: 8.7
    8.1
    Record Prospect Data
    Average: 8.8
    7.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Natterbox Limited
    Company Website
    Year Founded
    2010
    HQ Location
    London, England
    Twitter
    @Natterbox
    1,539 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

Users
  • Salesforce Administrator
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 57% Mid-Market
  • 33% Small-Business
Natterbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
26
Helpful
20
Reliability
19
Ease of Use
16
Features
15
Cons
Missing Features
8
Call Issues
7
Complex Processes
6
Poor Customer Support
6
Difficult Setup
5
Natterbox features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.4
Personalization
Average: 8.7
8.1
Record Prospect Data
Average: 8.8
7.7
Information Locater
Average: 8.7
Seller Details
Seller
Natterbox Limited
Company Website
Year Founded
2010
HQ Location
London, England
Twitter
@Natterbox
1,539 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Get a quote
InsideSales
(618)4.5 out of 5
61st Easiest To Use in Outbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

    Users
    • Business Development Representative
    • Sales Development Representative
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • InsideSales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    1
    Automation
    1
    Daily Use
    1
    Ease of Use
    1
    Helpful
    1
    Cons
    Missing Features
    2
    Limited Features
    1
    Limited Functionality
    1
    Poor Customer Support
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • InsideSales features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Personalization
    Average: 8.7
    8.8
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    InsideSales
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @InsideSales_PB
    20,170 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
    Phone
    (866) 549-0301
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

Users
  • Business Development Representative
  • Sales Development Representative
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 36% Mid-Market
InsideSales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
1
Automation
1
Daily Use
1
Ease of Use
1
Helpful
1
Cons
Missing Features
2
Limited Features
1
Limited Functionality
1
Poor Customer Support
1
Scheduling Issues
1
InsideSales features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Personalization
Average: 8.7
8.8
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
InsideSales
Year Founded
2012
HQ Location
Austin, TX
Twitter
@InsideSales_PB
20,170 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Phone
(866) 549-0301
Read InsideSales Reviews
ConnectAndSell
(227)4.3 out of 5
24th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for ConnectAndSell
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At ConnectAndSell, we prioritize meaningful B2B sales conversations. Our mission is to revive the telephone as the ultimate sales tool. By combining it with our patented sales-acceleration platform, w

    Users
    • Business Development Representative
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ConnectAndSell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    19
    Time-saving
    17
    Lead Generation
    12
    Prospecting
    12
    Cons
    Call Issues
    7
    Slow Loading
    6
    Connection Issues
    5
    Delays
    5
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ConnectAndSell features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Personalization
    Average: 8.7
    8.5
    Record Prospect Data
    Average: 8.8
    8.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ConnectAndSell
    Company Website
    Year Founded
    2007
    HQ Location
    Los Gatos, California
    Twitter
    @ConnectAndSell
    1,651 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    99 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At ConnectAndSell, we prioritize meaningful B2B sales conversations. Our mission is to revive the telephone as the ultimate sales tool. By combining it with our patented sales-acceleration platform, w

Users
  • Business Development Representative
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 38% Small-Business
ConnectAndSell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
19
Time-saving
17
Lead Generation
12
Prospecting
12
Cons
Call Issues
7
Slow Loading
6
Connection Issues
5
Delays
5
Integration Issues
5
ConnectAndSell features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.4
Personalization
Average: 8.7
8.5
Record Prospect Data
Average: 8.8
8.0
Information Locater
Average: 8.7
Seller Details
Seller
ConnectAndSell
Company Website
Year Founded
2007
HQ Location
Los Gatos, California
Twitter
@ConnectAndSell
1,651 Twitter followers
LinkedIn® Page
www.linkedin.com
99 employees on LinkedIn®
Get a quote
FlashIntel
(662)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FlashIntel is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our A

    Users
    • Account Executive
    • Sr. BDR
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FlashIntel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    153
    Features
    150
    Lead Generation
    103
    Automation
    85
    Effective
    77
    Cons
    Outdated Data
    41
    Outdated Information
    29
    Inaccurate Data
    25
    Data Inaccuracy
    22
    Data Accuracy
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FlashIntel features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Personalization
    Average: 8.7
    9.1
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FlashIntel
    Company Website
    Year Founded
    2022
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    82 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FlashIntel is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our A

Users
  • Account Executive
  • Sr. BDR
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Mid-Market
  • 37% Small-Business
FlashIntel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
153
Features
150
Lead Generation
103
Automation
85
Effective
77
Cons
Outdated Data
41
Outdated Information
29
Inaccurate Data
25
Data Inaccuracy
22
Data Accuracy
20
FlashIntel features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.4
Personalization
Average: 8.7
9.1
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
FlashIntel
Company Website
Year Founded
2022
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
82 employees on LinkedIn®
CONQUER
(125)4.3 out of 5
Optimized for quick response
56th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage w

    Users
    • District Manager
    Industries
    • Sports
    • Human Resources
    Market Segment
    • 35% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CONQUER Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    6
    Helpful
    6
    Efficiency
    3
    Time-saving
    3
    Cons
    Call Issues
    4
    Not Intuitive
    4
    Call Management Issues
    3
    Connection Issues
    2
    Delays
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CONQUER features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Personalization
    Average: 8.7
    8.7
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CONQUER
    Company Website
    Year Founded
    2007
    HQ Location
    Reno, NV
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage w

Users
  • District Manager
Industries
  • Sports
  • Human Resources
Market Segment
  • 35% Mid-Market
  • 35% Enterprise
CONQUER Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
6
Helpful
6
Efficiency
3
Time-saving
3
Cons
Call Issues
4
Not Intuitive
4
Call Management Issues
3
Connection Issues
2
Delays
2
CONQUER features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.8
Personalization
Average: 8.7
8.7
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.7
Seller Details
Seller
CONQUER
Company Website
Year Founded
2007
HQ Location
Reno, NV
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
Get a quote
Tenfold
(171)4.5 out of 5
62nd Easiest To Use in Outbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Personalization
    Average: 8.7
    9.1
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LivePerson
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,872 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,402 employees on LinkedIn®
    Ownership
    NASDAQ: LPSN
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.8
Personalization
Average: 8.7
9.1
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
LivePerson
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,872 Twitter followers
LinkedIn® Page
www.linkedin.com
1,402 employees on LinkedIn®
Ownership
NASDAQ: LPSN
Read Tenfold Reviews
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