Best Live Chat Software - Page 5
This page was last updated on June 9th, 2025
Live chat software enables businesses to connect instantly with website visitors through real-time chat interfaces, dramatically improving customer engagement and conversion rates. This powerful communication tool allows customer service teams to provide immediate support for product questions, technical issues, or help with website navigation.
Agents can proactively engage visitors with strategically timed pop-up chat windows. Customers can also start conversations when they need assistance. Unlike traditional ticket-based systems where customers may wait hours or days for responses, live chat software creates a seamless, conversational experience that increases purchase likelihood and customer satisfaction.
By implementing live chat software, businesses can significantly reduce response times, increase first-contact resolution rates, and create more personalized customer experiences that drive loyalty and sales.
Live chat functionality is often packaged with other software types like e-commerce platforms, help desk software, and digital customer service software. Many times, it is a core feature that acts as the foundation for AI-powered platforms like chatbots, conversational support software, and customer service automation software where the technology is highly compatible with language model applications.
To qualify for inclusion in the Live Chat category, a product must:
Best Live Chat Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
Terminus is a multi-channel ABX platform fuelled by proprietary data. We are now part of DemandScience. With real-time intent signals and precise segmentation, your marketing and sales teams stay
- Computer Software
- Information Technology and Services
- 52% Enterprise
- 13% Mid-Market
310 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Tiny Chat is a live chat integration tool designed to connect your website directly with Slack. By adding a simple widget to your website, you can receive and respond to visitor messages directly with
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Verint® Channel Automation™ unifies your customer interactions across channels in a single agent workspace. It powers consistent conversations, leverages automation, and deploys staff flexibly all wit
- 48% Enterprise
- 45% Mid-Market
7,763 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Live Voice and Video Chat Button For Your Website Visitors To Call You A no-coding-needed, pluggable button similar to the one found on the bottom-right corner of this page. With added features like
- Overview
- User Satisfaction
- Seller Details
Vocoll is a secure, real-time, access-anywhere communication and collaboration platform.
- Overview
- User Satisfaction
- Seller Details
WE NO LONGER OFFER THIS SERVICE
- Overview
- User Satisfaction
- Seller Details
Voize is an innovative digital voice assistant designed to streamline documentation processes for non-desk professionals, particularly in the healthcare sector. By allowing users to input data through
- Overview
- User Satisfaction
- Seller Details
Voo Chat is packed with everything a modern team needs to convert visitors into customers: 💬 Advanced Live Chat: Agent-to-agent messaging, departments, aliases, and customizable desktop/mobile widget
- Overview
- User Satisfaction
- Seller Details
Wazzup is an online service that integrates all communications with clients into your CRM system. Now you can easily connect WhatsApp, WhatsApp Business, Instagram, Telegram and other instant messenge
- Overview
- User Satisfaction
- Seller Details
Your business uses WhatsApp to communicate with clients? Connect it to your CRM in 5 minutes without developers and magic! With Wazzap selling in instant messengers will finally be convenient and ther
- Overview
- User Satisfaction
- Seller Details
Somos una plataforma de atención y ventas multicanal, diseñada para que equipos puedan gestionar conversaciones de WhatsApp, Instagram, Facebook Messenger y Webchat desde una única bandeja compartida,
- Overview
- User Satisfaction
- Seller Details
AI-based omnichannel shared inbox for customer support over Voice, Email, Live Chat, SMS, and WhatsApp.
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Customer texting, live video chat, reviews, local marketing, SMS payments and more.
- Overview
- User Satisfaction
- Seller Details
Zifront is a chatbot and live chat software for lead generation and website visitor engagement. Easily connect with website visitors using automated Chatbot and Live Chat software. Provide a self-s
25 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Hosted, free and easy live chat support.
- Overview
- User Satisfaction
- Seller Details
Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, off
