Overall Satisfaction Score
97
The Top 20 Inbound Call Tracking Software
Check out this list of the top Inbound Call Tracking Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Inbound Call Tracking Software
Top Industries of Reviewers:
Retail
32%
Construction
31%
Marketing and Advertising
21%
Consumer Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
85
Top Industries of Reviewers:
Computer Software
29%
Insurance
27%
Consumer Services
22%
Staffing and Recruiting
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 9.5
9.4
Overall Satisfaction Score
83
Top Industries of Reviewers:
Marketing and Advertising
87%
Construction
7%
Health, Wellness and Fitness
3%
Consumer Services
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.6
9.8
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
80
Top Industries of Reviewers:
Marketing and Advertising
65%
Real Estate
16%
Construction
12%
Hospital & Health Care
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.6
8.8
Ease of Admin
Average: 9.5
9.1
Overall Satisfaction Score
75
Top Industries of Reviewers:
Outsourcing/Offshoring
28%
Information Technology and Services
28%
Marketing and Advertising
23%
Consulting
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.3
Ease of Admin
Average: 9.5
9.8
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
34%
Consulting
31%
Information Services
19%
Computer Software
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
73
Top Industries of Reviewers:
Financial Services
30%
Insurance
24%
Consumer Services
24%
Health, Wellness and Fitness
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.6
9.0
Ease of Admin
Average: 9.5
9.2
Overall Satisfaction Score
66
Top Industries of Reviewers:
Marketing and Advertising
38%
Telecommunications
38%
Computer Software
13%
Information Technology and Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
66
Top Industries of Reviewers:
Marketing and Advertising
63%
Insurance
23%
Internet
11%
Health, Wellness and Fitness
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
65
Top Industries of Reviewers:
Marketing and Advertising
62%
Financial Services
23%
Insurance
12%
Information Technology and Services
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.9
Overall Satisfaction Score
64
Top Industries of Reviewers:
Computer Software
43%
Marketing and Advertising
29%
Financial Services
14%
Oil & Energy
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.5
9.8
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.5
9.8
Overall Satisfaction Score
64
Top Industries of Reviewers:
Marketing and Advertising
50%
Building Materials
17%
Consumer Services
17%
Apparel & Fashion
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.5
9.8
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
63
Top Industries of Reviewers:
Marketing and Advertising
58%
Hospital & Health Care
19%
Financial Services
12%
Internet
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 9.5
9.1
Overall Satisfaction Score
62
Top Industries of Reviewers:
Computer Software
32%
Financial Services
26%
Higher Education
22%
Information Technology and Services
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.5
9.1
Overall Satisfaction Score
62
Top Industries of Reviewers:
Marketing and Advertising
65%
Insurance
23%
Computer Software
7%
Information Technology and Services
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
61
Top Industries of Reviewers:
Marketing and Advertising
46%
Information Technology and Services
24%
Computer Software
16%
Internet
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.5
10.0
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
57
Top Industries of Reviewers:
Marketing and Advertising
53%
Health, Wellness and Fitness
20%
Hospital & Health Care
13%
Education Management
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 9.5
9.4
Overall Satisfaction Score
56
Top Industries of Reviewers:
Leisure, Travel & Tourism
37%
Marketing and Advertising
23%
Automotive
21%
Construction
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.8
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.6
9.1
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.5
8.8
Overall Satisfaction Score
56
Top Industries of Reviewers:
Information Technology and Services
29%
Computer Software
29%
Outsourcing/Offshoring
24%
Marketing and Advertising
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.5
9.4
Overall Satisfaction Score
51
Top Industries of Reviewers:
Marketing and Advertising
73%
Internet
13%
Consumer Services
7%
Health, Wellness and Fitness
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.8
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.3
8.6
Quality of Support
Average: 9.6
8.9
Ease of Admin
Average: 9.5
8.5
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