Inbound Call Tracking Software Resources

My name is Brittany. I would love to discuss with you Cordless.io about my Support and Experience Team. I would love to hear your thoughts further. Would you be interested in talking with me about it? I am proposing to my CEO and CTO and want to get someone already using this software while working with Cordless. How is the quality of calls? (VOIP perspective) What is something you find most exciting about the product? How is the support experience at Cordless? What do you find annoying right now about the product?

<p>Hey everyone,</p><p>Currently, in the process of evaluating call tracking software for our marketing stack and would love to get your input. We're looking for something that helps us better attribute phone calls to campaigns, understand lead quality, and maybe even unlock insights from conversations.</p><p>I was going through <a href="https://www.g2.com/categories/inbound-call-tracking" rel="noopener noreferrer" target="_blank"><strong>G2’s Inbound Call Tracking category</strong></a>, and a few tools consistently show up at the top. Would love to hear if any of you are using these and what your experience has been:</p><ul><li><a href="https://www.g2.com/products/callrail/reviews" rel="noopener noreferrer" target="_blank"><strong>CallRail</strong></a><strong>: </strong>Seems to be the go-to for SMBs and marketing teams- offers keyword-level attribution and integrations with HubSpot, Google Ads, etc.</li><li><a href="https://www.g2.com/products/whatconverts/reviews" rel="noopener noreferrer" target="_blank"><strong>WhatConverts</strong></a><strong>: </strong>Looks great for capturing all types of conversions (not just calls). Agencies seem to love its reporting.</li><li><a href="https://www.g2.com/products/invoca/reviews" rel="noopener noreferrer" target="_blank"><strong>Invoca</strong></a><strong>: </strong>This one looks more advanced AI-powered conversation intelligence sounds amazing but maybe overkill for smaller teams?</li><li><a href="https://www.g2.com/products/calltrackingmetrics/reviews" rel="noopener noreferrer" target="_blank"><strong>CallTrackingMetrics</strong></a><strong>: </strong>I like that it combines call tracking with business phone features. Anyone using it for both?</li><li><a href="https://www.g2.com/products/ringba/reviews" rel="noopener noreferrer" target="_blank"><strong>Ringba</strong></a><strong>: </strong>Looks built for high-volume call traffic and performance marketers. Curious if anyone's using it outside of affiliate models?</li></ul><p>Have you used any of these call tracking tools? What’s made the biggest impact on your conversion visibility? Drop your suggestions below - your insights could help others make smarter attribution decisions.</p>

Can this software or another provide a report of conversions that includes the keyword searched by the customer that led to the Google Shopping ad click? For example, customer visits www.google.com/search?q=desktop and then clicks our ad and buys our desktop. What software is available that will tell us that the keyword was "desktop" that led to this conversion and all others that we got on our site? We need this information for calculating ACoS per keyword for Google Shopping ads. Google Shopping search term report is 100% inaccurate reporting keywords with 2 clicks produced 7 and 11 conversions and therefore we need a solution for this missing information.