- CallRail is a call tracking and analytics solution that provides features such as call recording, campaign attribution, and integration with various systems.
- Reviewers like the comprehensive call tracking, detailed analytics, ease of use, and the ability to attribute leads to their sources, with many praising the AI features, seamless integrations, and the ability to create custom phone numbers for specific campaigns.
- Users mentioned issues with high pricing, occasional difficulties with customer support, the need for constant creation of tags, and challenges with the user interface requiring some time to get used to.