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Best Help Desk Software - Page 4

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Help desk software is a tool used to organize, manage, and respond to service-related requests from internal and external sources. Customer inquiries are typically submitted via multiple channels, including email, phone, or social media. Customer service teams use the best help desk software tools to streamline support processes and provide analytics into customer engagement across all communication channels.

These products may contain additional customer self-service and social customer service integrations or live chat software modules.

To qualify for inclusion in the Help Desk category, a product must:

Organize external customer inquiries into tickets for support agents
Aggregate inquiries from emails and a customer portal
Assign tickets to support agents for prompt service

Best Help Desk Software At A Glance

Highest Performer:
Easiest to Use:
Best Free Software:
Top Trending:
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Easiest to Use:
Best Free Software:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
454 Listings in Help Desk Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easy to use, web based solution. End Users can easily submit requests via your web site. Requests are automatically added to the ticket queue, reducing the number of support calls and eliminating the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Novo Help Desk Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Setup
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Novo Help Desk Software features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Workflow
    Average: 8.6
    8.3
    Customization
    Average: 8.4
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Virginia Beach, VA
    Twitter
    @NovoSolutions
    142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Easy to use, web based solution. End Users can easily submit requests via your web site. Requests are automatically added to the ticket queue, reducing the number of support calls and eliminating the

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Novo Help Desk Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Setup
1
Cons
This product has not yet received any negative sentiments.
Novo Help Desk Software features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Workflow
Average: 8.6
8.3
Customization
Average: 8.4
8.3
Customer Portal
Average: 8.6
Seller Details
Year Founded
1999
HQ Location
Virginia Beach, VA
Twitter
@NovoSolutions
142 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Step into the future of customer service with NV Desk and bid farewell to integration woes. Transform the customer support service and fuel agents’ productivity with NV Desk - a pre-integrated case m

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NV Desk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NovelVox
    Year Founded
    2008
    HQ Location
    Roswell, US
    LinkedIn® Page
    www.linkedin.com
    171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Step into the future of customer service with NV Desk and bid farewell to integration woes. Transform the customer support service and fuel agents’ productivity with NV Desk - a pre-integrated case m

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
NV Desk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
NovelVox
Year Founded
2008
HQ Location
Roswell, US
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Operative Intelligence trains custom models to analyze the unstructured data in your customer service interactions and automatically transforms it into real-world, actionable insights, without a singl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Operative Intelligence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Implementation
    2
    Easy Setup
    2
    Features
    2
    Features Variety
    2
    Cons
    Accuracy Issues
    1
    Cost Concerns
    1
    Expensive
    1
    Inaccuracy
    1
    Inaccurate Data Analysis
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Operative Intelligence features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Workflow
    Average: 8.6
    8.3
    Customization
    Average: 8.4
    10.0
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Operative Intelligence trains custom models to analyze the unstructured data in your customer service interactions and automatically transforms it into real-world, actionable insights, without a singl

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Operative Intelligence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Implementation
2
Easy Setup
2
Features
2
Features Variety
2
Cons
Accuracy Issues
1
Cost Concerns
1
Expensive
1
Inaccuracy
1
Inaccurate Data Analysis
1
Operative Intelligence features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
10.0
Workflow
Average: 8.6
8.3
Customization
Average: 8.4
10.0
Customer Portal
Average: 8.6
Seller Details
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Next-generation player care platform for gaming companies. GenAI-driven self-help and powerful troubleshooting elements that help community and support professionals create new insights into player ne

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Player care platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Features
    1
    Knowledge Base
    1
    Simple
    1
    Visibility
    1
    Cons
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Player care platform features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow
    Average: 8.6
    10.0
    Customization
    Average: 8.4
    6.7
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Theymes
    Year Founded
    2023
    HQ Location
    Helsinki, FI
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Next-generation player care platform for gaming companies. GenAI-driven self-help and powerful troubleshooting elements that help community and support professionals create new insights into player ne

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Player care platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Features
1
Knowledge Base
1
Simple
1
Visibility
1
Cons
Missing Features
1
Player care platform features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow
Average: 8.6
10.0
Customization
Average: 8.4
6.7
Customer Portal
Average: 8.6
Seller Details
Seller
Theymes
Year Founded
2023
HQ Location
Helsinki, FI
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Polar Help Desk enables organizations to manage and deliver support servicesthrough a central web-based help desk portal.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Polar Help Desk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automated Responses
    1
    Automation
    1
    Customer Support
    1
    Efficiency
    1
    Cons
    Lack of Guidance
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Polar Help Desk features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Workflow
    Average: 8.6
    0.0
    No information available
    6.7
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Croatia
    LinkedIn® Page
    www.linkedin.com
    865 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Polar Help Desk enables organizations to manage and deliver support servicesthrough a central web-based help desk portal.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Polar Help Desk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automated Responses
1
Automation
1
Customer Support
1
Efficiency
1
Cons
Lack of Guidance
1
Missing Features
1
Polar Help Desk features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Workflow
Average: 8.6
0.0
No information available
6.7
Customer Portal
Average: 8.6
Seller Details
HQ Location
Croatia
LinkedIn® Page
www.linkedin.com
865 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ravenna is an AI-native internal help desk built natively for Slack. We are reimagining Information Technology & Enterprise Service Management (ITSM/ESM) from the ground up, focusing on AI-dri

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ravenna Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    2
    Features
    2
    Ease of Use
    1
    Integrations
    1
    Productivity Improvement
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ravenna features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2024
    HQ Location
    Seattle, US
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ravenna is an AI-native internal help desk built natively for Slack. We are reimagining Information Technology & Enterprise Service Management (ITSM/ESM) from the ground up, focusing on AI-dri

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Ravenna Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
2
Features
2
Ease of Use
1
Integrations
1
Productivity Improvement
1
Cons
This product has not yet received any negative sentiments.
Ravenna features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2024
HQ Location
Seattle, US
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Request Manager you can manage and track requests across a departement or an entire organization.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Request Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Access
    1
    Easy Communication
    1
    Management Centralization
    1
    Cons
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Request Manager features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Workflow
    Average: 8.6
    6.7
    Customization
    Average: 8.4
    6.7
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    N/A
    Twitter
    @CrowCanyonSW
    648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With Request Manager you can manage and track requests across a departement or an entire organization.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Request Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Access
1
Easy Communication
1
Management Centralization
1
Cons
Poor Reporting
1
Request Manager features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Workflow
Average: 8.6
6.7
Customization
Average: 8.4
6.7
Customer Portal
Average: 8.6
Seller Details
Year Founded
1999
HQ Location
N/A
Twitter
@CrowCanyonSW
648 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sagicc is the omnichannel CX software that helps companies tackle the challenge of effectively serving large numbers of customers. How do we do it? 1. Omnichannel Capabilities Take control of a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sagicc features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    Barranquilla, CO
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sagicc is the omnichannel CX software that helps companies tackle the challenge of effectively serving large numbers of customers. How do we do it? 1. Omnichannel Capabilities Take control of a

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Sagicc features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2022
HQ Location
Barranquilla, CO
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Very simple ticketing tool for customer support for companies. It can also use for project management for small projects. S-easy helps you to manage all ticketing processes between your customer a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • S-easy features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    S-easy
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Very simple ticketing tool for customer support for companies. It can also use for project management for small projects. S-easy helps you to manage all ticketing processes between your customer a

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
S-easy features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
S-easy
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ServiceTonic is a help desk and ITSM solution for companies of all sizes in industries including IT services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and othe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Servicetonic Helpdesk Tool features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Barcelona, ES
    Twitter
    @ServiceTonic
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ServiceTonic is a help desk and ITSM solution for companies of all sizes in industries including IT services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and othe

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Servicetonic Helpdesk Tool features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Barcelona, ES
Twitter
@ServiceTonic
100 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplify Reality is a powerful solution improving the customer service experience through Artificial Intelligence. Simplify Reality applies practical applications of machine learning and artificial in

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Simplify Reality features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Workflow
    Average: 8.6
    10.0
    Customization
    Average: 8.4
    10.0
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplify Reality is a powerful solution improving the customer service experience through Artificial Intelligence. Simplify Reality applies practical applications of machine learning and artificial in

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Simplify Reality features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Workflow
Average: 8.6
10.0
Customization
Average: 8.4
10.0
Customer Portal
Average: 8.6
Seller Details
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sitehelpdesk HelpDesk provides service desk software solution suitable for use by an internal support function.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sitehelpdesk HelpDesk features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    6.7
    Workflow
    Average: 8.6
    8.3
    Customization
    Average: 8.4
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Witley, GODALMING, Surrey
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sitehelpdesk HelpDesk provides service desk software solution suitable for use by an internal support function.

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Sitehelpdesk HelpDesk features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
6.7
Workflow
Average: 8.6
8.3
Customization
Average: 8.4
8.3
Customer Portal
Average: 8.6
Seller Details
Year Founded
2000
HQ Location
Witley, GODALMING, Surrey
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spiraldesk is a helpdesk software, that lets centralizes & organizes support operations & agent statistics across multiple companies

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spiraldesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Workflow
    Average: 8.6
    0.0
    No information available
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Twitter
    @spiraldesk
    575 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spiraldesk is a helpdesk software, that lets centralizes & organizes support operations & agent statistics across multiple companies

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Spiraldesk features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Workflow
Average: 8.6
0.0
No information available
8.3
Customer Portal
Average: 8.6
Seller Details
Twitter
@spiraldesk
575 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Service and problem tracking system

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SPoTS features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Workflow
    Average: 8.6
    8.3
    Customization
    Average: 8.4
    10.0
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Service and problem tracking system

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
SPoTS features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Workflow
Average: 8.6
8.3
Customization
Average: 8.4
10.0
Customer Portal
Average: 8.6
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Startly is an all-in-one, fully integrated IT Service Management and Professional Services platform for service delivery organizations. It can help companies track time, expenses, manage projects, he

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Mid-Market
    • 17% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Startly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Support
    2
    Features
    2
    Project Management
    2
    AI Integration
    1
    Cons
    App Functionality
    1
    Complex Reporting
    1
    Expensive
    1
    Inadequate Reporting
    1
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Startly features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    6.7
    Customization
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    Twitter
    @startlysoftware
    6 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Startly is an all-in-one, fully integrated IT Service Management and Professional Services platform for service delivery organizations. It can help companies track time, expenses, manage projects, he

Users
No information available
Industries
No information available
Market Segment
  • 83% Mid-Market
  • 17% Small-Business
Startly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Support
2
Features
2
Project Management
2
AI Integration
1
Cons
App Functionality
1
Complex Reporting
1
Expensive
1
Inadequate Reporting
1
Insufficient Information
1
Startly features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
6.7
Customization
Average: 8.4
0.0
No information available
Seller Details
HQ Location
N/A
Twitter
@startlysoftware
6 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SutiDesk is an online helpdesk software solution for customer support in organizations of any size. helps companies to manage and track support tickets and all related activities from a single unified

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SutiDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SutiSoft
    Year Founded
    2009
    HQ Location
    Sunnyvale, CA
    Twitter
    @sutisoft
    3,084 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    263 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SutiDesk is an online helpdesk software solution for customer support in organizations of any size. helps companies to manage and track support tickets and all related activities from a single unified

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
SutiDesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
SutiSoft
Year Founded
2009
HQ Location
Sunnyvale, CA
Twitter
@sutisoft
3,084 Twitter followers
LinkedIn® Page
www.linkedin.com
263 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SymVolli: the simple, low-cost organisational management system that will radically improve your business efficiency and profitability.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SymVolli features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Workflow
    Average: 8.6
    0.0
    No information available
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SymVolli
    Year Founded
    2010
    HQ Location
    Camberley, GB
    Twitter
    @symvolli
    308 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SymVolli: the simple, low-cost organisational management system that will radically improve your business efficiency and profitability.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
SymVolli features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Workflow
Average: 8.6
0.0
No information available
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
SymVolli
Year Founded
2010
HQ Location
Camberley, GB
Twitter
@symvolli
308 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamWox is a groupware system, designed to optimize the production processes within a company.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Teamwox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration
    1
    Communication Efficiency
    1
    Ease of Use
    1
    Easy Communication
    1
    Efficiency
    1
    Cons
    Complex Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Teamwox features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    6.7
    Workflow
    Average: 8.6
    8.3
    Customization
    Average: 8.4
    5.0
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Limassol, CY
    LinkedIn® Page
    www.linkedin.com
    213 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamWox is a groupware system, designed to optimize the production processes within a company.

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Teamwox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration
1
Communication Efficiency
1
Ease of Use
1
Easy Communication
1
Efficiency
1
Cons
Complex Setup
1
Teamwox features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
6.7
Workflow
Average: 8.6
8.3
Customization
Average: 8.4
5.0
Customer Portal
Average: 8.6
Seller Details
Year Founded
2000
HQ Location
Limassol, CY
LinkedIn® Page
www.linkedin.com
213 employees on LinkedIn®
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tender Support is an online customer support solution.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tender Support features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Workflow
    Average: 8.6
    0.0
    No information available
    6.7
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tender
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tender Support is an online customer support solution.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Tender Support features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Workflow
Average: 8.6
0.0
No information available
6.7
Customer Portal
Average: 8.6
Seller Details
Seller
Tender
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$22.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The way most professionals get IT help today hasn’t meaningfully changed since the 1980’s: They email or call their IT managed Service Provider (MSP) to enter a support ticket 🎟️ and... wait. Ticke

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thread Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Management
    1
    Easy Access
    1
    Easy Communication
    1
    Easy Integrations
    1
    Integrations
    1
    Cons
    Comment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thread features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Workflow
    Average: 8.6
    8.3
    Customization
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thread
    Year Founded
    2018
    Twitter
    @thread_magic_
    250 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

The way most professionals get IT help today hasn’t meaningfully changed since the 1980’s: They email or call their IT managed Service Provider (MSP) to enter a support ticket 🎟️ and... wait. Ticke

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Thread Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Management
1
Easy Access
1
Easy Communication
1
Easy Integrations
1
Integrations
1
Cons
Comment Issues
1
Thread features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Workflow
Average: 8.6
8.3
Customization
Average: 8.4
0.0
No information available
Seller Details
Seller
Thread
Year Founded
2018
Twitter
@thread_magic_
250 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Software for the efficient handling of calls, emails, chats, Messenger and Click2Contact in one tool. Used to take control of customer communication - integrate telephones, e-mails and chats in one to

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thulium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    2
    Reliability
    2
    Call Management
    1
    Customer Support
    1
    Customizability
    1
    Cons
    Contact Management
    1
    Data Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thulium features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thulium
    Year Founded
    2006
    HQ Location
    Cracow , PL
    LinkedIn® Page
    linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Software for the efficient handling of calls, emails, chats, Messenger and Click2Contact in one tool. Used to take control of customer communication - integrate telephones, e-mails and chats in one to

Users
No information available
Industries
No information available
Market Segment
  • 60% Mid-Market
  • 40% Small-Business
Thulium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
2
Reliability
2
Call Management
1
Customer Support
1
Customizability
1
Cons
Contact Management
1
Data Management
1
Thulium features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Thulium
Year Founded
2006
HQ Location
Cracow , PL
LinkedIn® Page
linkedin.com
63 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ticksy is a customer service software with intuitive user interface that supports customized company branding.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ticksy features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ticksy
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ticksy is a customer service software with intuitive user interface that supports customized company branding.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Ticksy features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Ticksy
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tiflux features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Workflow
    Average: 8.6
    0.0
    No information available
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tiflux
    Year Founded
    2017
    HQ Location
    Joinville, BR
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Tiflux features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Workflow
Average: 8.6
0.0
No information available
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
Tiflux
Year Founded
2017
HQ Location
Joinville, BR
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpdesk system, issue tracking system, trouble tickets and customers requirements management system

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tisym features and usability ratings that predict user satisfaction
    5.0
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    Workflow
    Average: 8.6
    3.3
    Customization
    Average: 8.4
    3.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bohis
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpdesk system, issue tracking system, trouble tickets and customers requirements management system

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Tisym features and usability ratings that predict user satisfaction
5.0
Has the product been a good partner in doing business?
Average: 8.9
0.0
Workflow
Average: 8.6
3.3
Customization
Average: 8.4
3.3
Customer Portal
Average: 8.6
Seller Details
Seller
Bohis
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customer support, made easy. Redefine the way you provide support to your customers

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trakdesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Workflow
    Average: 8.6
    0.0
    No information available
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Trakdesk
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customer support, made easy. Redefine the way you provide support to your customers

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Trakdesk features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Workflow
Average: 8.6
0.0
No information available
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
Trakdesk
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Open source trouble ticket system

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trouble Ticket Express features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Workflow
    Average: 8.6
    8.3
    Customization
    Average: 8.4
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Open source trouble ticket system

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Trouble Ticket Express features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Workflow
Average: 8.6
8.3
Customization
Average: 8.4
8.3
Customer Portal
Average: 8.6
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Udesk is a Chinese artificial intelligence and marketing service solution provider, relying on artificial intelligence, big data, cloud computing and other core technologies, to create an integrated c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • udesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • udesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Workflow
    Average: 8.6
    6.7
    Customization
    Average: 8.4
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Udesk
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Udesk is a Chinese artificial intelligence and marketing service solution provider, relying on artificial intelligence, big data, cloud computing and other core technologies, to create an integrated c

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
udesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
1
Cons
This product has not yet received any negative sentiments.
udesk features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Workflow
Average: 8.6
6.7
Customization
Average: 8.4
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
Udesk
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verint Case Management Professional [Citizen Engagement] features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Verint
    Year Founded
    1994
    HQ Location
    Melville, New York
    Twitter
    @Verint
    7,757 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,278 employees on LinkedIn®
    Ownership
    NASDAQ: VRNT
Product Description
How are these determined?Information
This description is provided by the seller.

Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Verint Case Management Professional [Citizen Engagement] features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Verint
Year Founded
1994
HQ Location
Melville, New York
Twitter
@Verint
7,757 Twitter followers
LinkedIn® Page
www.linkedin.com
4,278 employees on LinkedIn®
Ownership
NASDAQ: VRNT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verint® Channel Automation™ unifies your customer interactions across channels in a single agent workspace. It powers consistent conversations, leverages automation, and deploys staff flexibly all wit

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Enterprise
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Verint Channel Automation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    3
    Communication
    2
    Customer Support
    2
    Ease of Use
    2
    Easy Setup
    2
    Cons
    Chat Issues
    1
    Complexity
    1
    Complex Usage
    1
    Difficult Navigation
    1
    Feature Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verint Channel Automation features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    6.7
    Workflow
    Average: 8.6
    5.0
    Customization
    Average: 8.4
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Verint
    Year Founded
    1994
    HQ Location
    Melville, New York
    Twitter
    @Verint
    7,757 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,278 employees on LinkedIn®
    Ownership
    NASDAQ: VRNT
Product Description
How are these determined?Information
This description is provided by the seller.

Verint® Channel Automation™ unifies your customer interactions across channels in a single agent workspace. It powers consistent conversations, leverages automation, and deploys staff flexibly all wit

Users
No information available
Industries
No information available
Market Segment
  • 48% Enterprise
  • 45% Mid-Market
Verint Channel Automation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
3
Communication
2
Customer Support
2
Ease of Use
2
Easy Setup
2
Cons
Chat Issues
1
Complexity
1
Complex Usage
1
Difficult Navigation
1
Feature Complexity
1
Verint Channel Automation features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
6.7
Workflow
Average: 8.6
5.0
Customization
Average: 8.4
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
Verint
Year Founded
1994
HQ Location
Melville, New York
Twitter
@Verint
7,757 Twitter followers
LinkedIn® Page
www.linkedin.com
4,278 employees on LinkedIn®
Ownership
NASDAQ: VRNT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Web Tracks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Response Time
    1
    Cons
    Inadequate Filtering
    1
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Web Tracks features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Workflow
    Average: 8.6
    10.0
    Customization
    Average: 8.4
    6.7
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gritware
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians.

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Web Tracks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Response Time
1
Cons
Inadequate Filtering
1
Poor Reporting
1
Web Tracks features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Workflow
Average: 8.6
10.0
Customization
Average: 8.4
6.7
Customer Portal
Average: 8.6
Seller Details
Seller
Gritware
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The ultimate web based help desk software is here from WonderDesk. The WonderDesk help desk solution was designed to help your company offer the ultimate customer satisfaction.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WonderDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Workflow
    Average: 8.6
    0.0
    No information available
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The ultimate web based help desk software is here from WonderDesk. The WonderDesk help desk solution was designed to help your company offer the ultimate customer satisfaction.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
WonderDesk features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Workflow
Average: 8.6
0.0
No information available
8.3
Customer Portal
Average: 8.6
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$1,200.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Custom

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zervicio features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Custom

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Zervicio features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zinergy is a leading web based service desk software that gives you the ability to provide quality customer support and help desk services. Zinergy service desk software is easy to setup, easy to use

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zinergy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zinergy features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow
    Average: 8.6
    8.3
    Customization
    Average: 8.4
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zinergy
    Twitter
    @ZinergySoftware
    7 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zinergy is a leading web based service desk software that gives you the ability to provide quality customer support and help desk services. Zinergy service desk software is easy to setup, easy to use

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Zinergy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Expensive
1
Zinergy features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow
Average: 8.6
8.3
Customization
Average: 8.4
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
Zinergy
Twitter
@ZinergySoftware
7 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    90degree Team Task is implemented to provide a comprehensive web based platform to manage different projects, track tasks, users, and offer a collaboration framework for employees.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 90degree Team Task features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Jabalpur, M.P.
    Twitter
    @kreyonsystems1
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

90degree Team Task is implemented to provide a comprehensive web based platform to manage different projects, track tasks, users, and offer a collaboration framework for employees.

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Enterprise
90degree Team Task features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2010
HQ Location
Jabalpur, M.P.
Twitter
@kreyonsystems1
2 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ACANOTION help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and se

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ACANOTION Help Desk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ACANOTION help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and se

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
ACANOTION Help Desk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2004
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Advanz101's Service Cloud a company’s customer service is sure to be top-notch in times of both, regular circumstances and during a crisis. The Service Cloud allows businesses to offer 24×7 custo

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Advanz101 Service Cloud features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADVANZ101
    Year Founded
    2007
    HQ Location
    San Jose, California
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With Advanz101's Service Cloud a company’s customer service is sure to be top-notch in times of both, regular circumstances and during a crisis. The Service Cloud allows businesses to offer 24×7 custo

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Advanz101 Service Cloud features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
ADVANZ101
Year Founded
2007
HQ Location
San Jose, California
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alcea HelpDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    Ottawa, Ontario
    Twitter
    @alceatracking
    367 Twitter followers
    LinkedIn® Page
    ca.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Alcea HelpDesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1997
HQ Location
Ottawa, Ontario
Twitter
@alceatracking
367 Twitter followers
LinkedIn® Page
ca.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Desk Solutions is a total inbound lead answering service and sales assistant as a service provider.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • answering service features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Northampton, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Desk Solutions is a total inbound lead answering service and sales assistant as a service provider.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
answering service features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2020
HQ Location
Northampton, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Software companies don’t understand your business. From one group you get a rigid solution that requires expensive and time-consuming implementation. From the other you get a hodgepodge of disconnecte

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appward Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    4
    Features
    3
    Flexibility
    3
    Integrations
    3
    Cons
    Feature Issues
    2
    Lack of Mobile App
    2
    Learning Curve
    2
    Limited Customization
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appward features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appward
    Year Founded
    2021
    HQ Location
    Santa Clarita, US
    Twitter
    @AppwardSocial
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Software companies don’t understand your business. From one group you get a rigid solution that requires expensive and time-consuming implementation. From the other you get a hodgepodge of disconnecte

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 35% Small-Business
Appward Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
4
Features
3
Flexibility
3
Integrations
3
Cons
Feature Issues
2
Lack of Mobile App
2
Learning Curve
2
Limited Customization
2
Limited Features
2
Appward features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Appward
Year Founded
2021
HQ Location
Santa Clarita, US
Twitter
@AppwardSocial
1 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Service Support is a SaaS solution for receiving and managing internal requests to the company, which covers all of your service centers: General Resources, IT, Telephony, Human Resources, etc.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apsynet Service Support features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1996
    HQ Location
    N/A
    Twitter
    @apsynet
    75 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Service Support is a SaaS solution for receiving and managing internal requests to the company, which covers all of your service centers: General Resources, IT, Telephony, Human Resources, etc.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Apsynet Service Support features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1996
HQ Location
N/A
Twitter
@apsynet
75 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover the power of Aroopa's intuitive features, designed to elevate your ticket management process. Whether you're a small business or a large enterprise, our SaaS app ensures efficiency and collab

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aroopa Ticket Management features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Princeton, US
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Discover the power of Aroopa's intuitive features, designed to elevate your ticket management process. Whether you're a small business or a large enterprise, our SaaS app ensures efficiency and collab

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Aroopa Ticket Management features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Princeton, US
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Auvo is an external team management software that allows you to monitor, reduce costs, and digitize the main activities of your field technician. Whether on a computer or through the app, with Auvo yo

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Auvo Technology features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Goiânia, Goiás
    LinkedIn® Page
    www.linkedin.com
    138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Auvo is an external team management software that allows you to monitor, reduce costs, and digitize the main activities of your field technician. Whether on a computer or through the app, with Auvo yo

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Auvo Technology features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2015
HQ Location
Goiânia, Goiás
LinkedIn® Page
www.linkedin.com
138 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Awesome Support is one of the most popular customer support ticketing systems available for WordPress. With thousands of active WordPress accounts currently using the support system. The free version

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Awesome Support features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Toronto, CA
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Awesome Support is one of the most popular customer support ticketing systems available for WordPress. With thousands of active WordPress accounts currently using the support system. The free version

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Awesome Support features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Toronto, CA
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AyudaDesk is an innovative and intuitive HIPAA compliant helpdesk software designed for the modern-day healthcare industry. Communicate, collaborate and manage your team members, vendors and clients,

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AyudaDesk - Helpdesk Software for Healthcare features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AyudaDesk
    Year Founded
    2021
    HQ Location
    Miami, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AyudaDesk is an innovative and intuitive HIPAA compliant helpdesk software designed for the modern-day healthcare industry. Communicate, collaborate and manage your team members, vendors and clients,

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
AyudaDesk - Helpdesk Software for Healthcare features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
AyudaDesk
Year Founded
2021
HQ Location
Miami, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Be Aware 360 is a unified desktop which enables agents from the contact center to the back-office to have a single screen´s view of all the customer’s records, history, manage cases, tickets and monit

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Be Aware 360 features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Santiago, Chile
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Be Aware 360 is a unified desktop which enables agents from the contact center to the back-office to have a single screen´s view of all the customer’s records, history, manage cases, tickets and monit

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Be Aware 360 features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Santiago, Chile
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Service Connect, part of the Accessible Customer Service suite from Be My Eyes, is a multi-channel solution for accessible support, help and service desks. With tools like AI-powered image-to-text

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Be My Eyes: Service Connect features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Tranbjerg J, DK
    LinkedIn® Page
    www.linkedin.com
    281 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Service Connect, part of the Accessible Customer Service suite from Be My Eyes, is a multi-channel solution for accessible support, help and service desks. With tools like AI-powered image-to-text

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Be My Eyes: Service Connect features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2012
HQ Location
Tranbjerg J, DK
LinkedIn® Page
www.linkedin.com
281 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bluetrait is a Cloud-based Helpdesk & Company Management Software

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bluetrait features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dalegroup
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bluetrait is a Cloud-based Helpdesk & Company Management Software

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Bluetrait features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Dalegroup
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brisk Support is a Free Help Desk Software. Brisk Support gives you the tools you need to seamlessly resolve customer inquiries. Brisk Support is a truly global help desk solution. Easily enable built

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brisk Support features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brisk Support is a Free Help Desk Software. Brisk Support gives you the tools you need to seamlessly resolve customer inquiries. Brisk Support is a truly global help desk solution. Easily enable built

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Brisk Support features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Calix is a leading global provider of broadband communications access systems and software

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Calix Support Cloud features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Calix
    Year Founded
    1999
    HQ Location
    San Jose, US
    LinkedIn® Page
    www.linkedin.com
    2,227 employees on LinkedIn®
    Ownership
    NYSE: CALX
Product Description
How are these determined?Information
This description is provided by the seller.

Calix is a leading global provider of broadband communications access systems and software

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Calix Support Cloud features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Calix
Year Founded
1999
HQ Location
San Jose, US
LinkedIn® Page
www.linkedin.com
2,227 employees on LinkedIn®
Ownership
NYSE: CALX
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Canary for Support is a powerful customer service platform that combines an AI chatbot, smart ticketing, and a shared inbox to help teams resolve support requests faster, more efficiently, and with le

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Canary for Support features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    San Francisco, US
    Twitter
    @CanaryMailApp
    7,710 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Canary for Support is a powerful customer service platform that combines an AI chatbot, smart ticketing, and a shared inbox to help teams resolve support requests faster, more efficiently, and with le

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Canary for Support features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2017
HQ Location
San Francisco, US
Twitter
@CanaryMailApp
7,710 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CDESK is an excellent helpdesk tool for any company or institution. It is an important tool for digitizing processes thanks to its built-in modules and the possibility of interfacing with other softwa

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CDESK features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

CDESK is an excellent helpdesk tool for any company or institution. It is an important tool for digitizing processes thanks to its built-in modules and the possibility of interfacing with other softwa

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
CDESK features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Channel Talk is your first sales concierge designed to boost sales and LTV through your existing customers. Identify and engage key customers through our CRM. Provide personalized assistance through o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 85% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Channel Talk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Customizability
    1
    Customization
    1
    Features
    1
    Cons
    Chatbot Issues
    1
    Chat Issues
    1
    Excessive Notifications
    1
    Messaging Issues
    1
    Status Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Channel Talk features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    9.4
    Customization
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Channel
    Year Founded
    2014
    HQ Location
    Seoul, South Korea
    Twitter
    @ChannelioUS
    14 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Channel Talk is your first sales concierge designed to boost sales and LTV through your existing customers. Identify and engage key customers through our CRM. Provide personalized assistance through o

Users
No information available
Industries
No information available
Market Segment
  • 85% Small-Business
  • 15% Mid-Market
Channel Talk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Customizability
1
Customization
1
Features
1
Cons
Chatbot Issues
1
Chat Issues
1
Excessive Notifications
1
Messaging Issues
1
Status Issues
1
Channel Talk features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
9.4
Customization
Average: 8.4
0.0
No information available
Seller Details
Seller
Channel
Year Founded
2014
HQ Location
Seoul, South Korea
Twitter
@ChannelioUS
14 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chat2Desk is a service for customer support and sales via messengers such as WhatsApp, Telegram, Facebook Messenger, Instagram, Viber and Online Chat.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chat2Desk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chat2Desk
    Year Founded
    2014
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chat2Desk is a service for customer support and sales via messengers such as WhatsApp, Telegram, Facebook Messenger, Instagram, Viber and Online Chat.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Chat2Desk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Chat2Desk
Year Founded
2014
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chat Board is an AI-powered chat solution designed to enhance customer support and marketing efforts. It integrates seamlessly with multiple channels, including WhatsApp, Facebook, and Telegram, enabl

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chat Board features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chat Board is an AI-powered chat solution designed to enhance customer support and marketing efforts. It integrates seamlessly with multiple channels, including WhatsApp, Facebook, and Telegram, enabl

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Chat Board features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2020
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chime for Lync allows you to connect your employees where and how they want to communicate with single-click chat access to help desk support

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chime for Lync features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chime for Lync allows you to connect your employees where and how they want to communicate with single-click chat access to help desk support

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Chime for Lync features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2002
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chirpbyte delivers advanced live chatbot solutions for seamless customer support and engagement. Powered by AI, our chatbots provide real-time assistance, faster responses, and improved customer satis

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Click Media Lab features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chirpbyte
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chirpbyte delivers advanced live chatbot solutions for seamless customer support and engagement. Powered by AI, our chatbots provide real-time assistance, faster responses, and improved customer satis

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Click Media Lab features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Chirpbyte
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$8.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Corefactors is a RevOps-enabling end-to-end CRM platform. The platform aims to cater to the growing need for a unified platform to manage customer relations and customer-facing teams. With the prolife

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Corefactors features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Bengaluru, Karnataka
    Twitter
    @AICorefactors
    42 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
    Phone
    +91 80673 35577
Product Description
How are these determined?Information
This description is provided by the seller.

Corefactors is a RevOps-enabling end-to-end CRM platform. The platform aims to cater to the growing need for a unified platform to manage customer relations and customer-facing teams. With the prolife

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Corefactors features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2013
HQ Location
Bengaluru, Karnataka
Twitter
@AICorefactors
42 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Phone
+91 80673 35577
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CX Genie is an all-in-one customer support platform integrated with AI, designed to help businesses of all sizes – from solopreneurs and startups to scaling companies – deliver exceptional customer ex

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CX Genie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    2
    Integrations
    2
    Response Time
    2
    Useful
    2
    Analytics
    1
    Cons
    Learning Curve
    2
    Steep Learning Curve
    2
    Complexity
    1
    Cost
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CX Genie features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CX Genie
    Year Founded
    2023
    HQ Location
    Singapore
    Twitter
    @genie_cx
    69 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

CX Genie is an all-in-one customer support platform integrated with AI, designed to help businesses of all sizes – from solopreneurs and startups to scaling companies – deliver exceptional customer ex

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
CX Genie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
2
Integrations
2
Response Time
2
Useful
2
Analytics
1
Cons
Learning Curve
2
Steep Learning Curve
2
Complexity
1
Cost
1
Expensive
1
CX Genie features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
CX Genie
Year Founded
2023
HQ Location
Singapore
Twitter
@genie_cx
69 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The expert system for your customer interaction centre

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DEEP.assist features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Wien, AT
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The expert system for your customer interaction centre

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
DEEP.assist features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2010
HQ Location
Wien, AT
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DeskXpand takes the chaos out of your customer support operations. Imagine an effective way of solving customer grievances with a great deal of clarity and collaboration. 😇 DeskXpand gives you just

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • deskxpand features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DeskXpand
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

DeskXpand takes the chaos out of your customer support operations. Imagine an effective way of solving customer grievances with a great deal of clarity and collaboration. 😇 DeskXpand gives you just

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
deskxpand features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
DeskXpand
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Desky is a cloud-based software which lets you assign, track, prioritize, and manage your customer support easily. It comes with Free Live Chat and mobile apps to manage support tickets from your smar

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Desky features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Mumbai, IN
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Desky is a cloud-based software which lets you assign, track, prioritize, and manage your customer support easily. It comes with Free Live Chat and mobile apps to manage support tickets from your smar

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Desky features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2020
HQ Location
Mumbai, IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust,

    Users
    No information available
    Industries
    • Insurance
    • Education Management
    Market Segment
    • 79% Mid-Market
    • 14% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DialShree Predictive Dialer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Dialing Features
    3
    Efficiency
    3
    Agent Productivity
    2
    Call Management
    2
    Cons
    Complex Reporting
    1
    Data Inaccuracy
    1
    Data Management
    1
    Dialer Issues
    1
    Dialer Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DialShree Predictive Dialer features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Gujarat, India
    Twitter
    @elisiontec
    420 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust,

Users
No information available
Industries
  • Insurance
  • Education Management
Market Segment
  • 79% Mid-Market
  • 14% Small-Business
DialShree Predictive Dialer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Dialing Features
3
Efficiency
3
Agent Productivity
2
Call Management
2
Cons
Complex Reporting
1
Data Inaccuracy
1
Data Management
1
Dialer Issues
1
Dialer Limitations
1
DialShree Predictive Dialer features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2007
HQ Location
Gujarat, India
Twitter
@elisiontec
420 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automate your customer support and intelligence with the power of AI. DocuStack leverages advanced AI technologies to automate and streamline your customer support operations, enabling you to deliver

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DocuStack features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DocuStack
    Year Founded
    2022
    HQ Location
    SF, US
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automate your customer support and intelligence with the power of AI. DocuStack leverages advanced AI technologies to automate and streamline your customer support operations, enabling you to deliver

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
DocuStack features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
DocuStack
Year Founded
2022
HQ Location
SF, US
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customer support software that includes a ticketing help desk, knowledge base, notification feeds, and website embeddable help widget.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Eager.app features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eager
    Year Founded
    2014
    HQ Location
    Cambridge, US
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customer support software that includes a ticketing help desk, knowledge base, notification feeds, and website embeddable help widget.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Eager.app features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Eager
Year Founded
2014
HQ Location
Cambridge, US
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EasyDesk is a comprehensive customer support software designed to help businesses of all sizes manage and optimize their support operations with ease. It provides a centralized platform where teams ca

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EasyDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EasyDesk
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EasyDesk is a comprehensive customer support software designed to help businesses of all sizes manage and optimize their support operations with ease. It provides a centralized platform where teams ca

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
EasyDesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
EasyDesk
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eFACiLiTY® Helpdesk and Knowledgebase system simplifies service request management by centralizing all configurable details into a unified solution. Our comprehensive helpdesk platform ensures seamles

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eFACiLiTY® Helpdesk and Knowledgebase System features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    Coimbatore, Tamil Nadu
    Twitter
    @sierratecdotcom
    14 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eFACiLiTY® Helpdesk and Knowledgebase system simplifies service request management by centralizing all configurable details into a unified solution. Our comprehensive helpdesk platform ensures seamles

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
eFACiLiTY® Helpdesk and Knowledgebase System features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1998
HQ Location
Coimbatore, Tamil Nadu
Twitter
@sierratecdotcom
14 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Etiya's Customer Service Management (CSM) enhances customer satisfaction and loyalty by enabling seamless, efficient, and proactive customer service across multiple channels. It empowers businesses t

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ETIYA Customer Service Management features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Etiya
    Year Founded
    2004
    HQ Location
    İstanbul, TR
    Twitter
    @etiya
    1,227 Twitter followers
    LinkedIn® Page
    tr.linkedin.com
    1,580 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Etiya's Customer Service Management (CSM) enhances customer satisfaction and loyalty by enabling seamless, efficient, and proactive customer service across multiple channels. It empowers businesses t

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
ETIYA Customer Service Management features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Etiya
Year Founded
2004
HQ Location
İstanbul, TR
Twitter
@etiya
1,227 Twitter followers
LinkedIn® Page
tr.linkedin.com
1,580 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Etiya Digital Interaction Management is an AI-driven platform designed to enhance digital customer interactions across multiple channels. It provides seamless communication through digital channels su

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ETIYA Digital Interaction Management features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Etiya
    Year Founded
    2004
    HQ Location
    İstanbul, TR
    Twitter
    @etiya
    1,227 Twitter followers
    LinkedIn® Page
    tr.linkedin.com
    1,580 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Etiya Digital Interaction Management is an AI-driven platform designed to enhance digital customer interactions across multiple channels. It provides seamless communication through digital channels su

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
ETIYA Digital Interaction Management features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Etiya
Year Founded
2004
HQ Location
İstanbul, TR
Twitter
@etiya
1,227 Twitter followers
LinkedIn® Page
tr.linkedin.com
1,580 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Euphoric.ai is an AI-powered multi-channel help desk solution that brings all customer conversations from emails, messengers, and phone calls into a single, shared inbox. This centralized approach

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Euphoric.ai features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Wilmington, US
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Euphoric.ai is an AI-powered multi-channel help desk solution that brings all customer conversations from emails, messengers, and phone calls into a single, shared inbox. This centralized approach

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Euphoric.ai features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Wilmington, US
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. Y

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ExDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Orange, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. Y

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
ExDesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Orange, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experia is a cloud customer engagement application through digital and social networks. Experia improves customer experience by integrating customer communication channels into a single platform where

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Experia features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    INVENTO
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Experia is a cloud customer engagement application through digital and social networks. Experia improves customer experience by integrating customer communication channels into a single platform where

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Experia features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
INVENTO
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FastTrack PPM is a competitively priced fully-featured scaleable automated facilities maintenance management system. Scheduling planned maintenance tasks has never been easier. FastTrack PPM has been

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FastTrack features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FMDirect
    Year Founded
    2001
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FastTrack PPM is a competitively priced fully-featured scaleable automated facilities maintenance management system. Scheduling planned maintenance tasks has never been easier. FastTrack PPM has been

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
FastTrack features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
FMDirect
Year Founded
2001
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fixify is a new take on the IT help desk designed for orgs with 75 to 2000 employees that uses AI and machine learning along with our own human analysts We take on 75% of the help desk tickets so you

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fixify features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fixify
Product Description
How are these determined?Information
This description is provided by the seller.

Fixify is a new take on the IT help desk designed for orgs with 75 to 2000 employees that uses AI and machine learning along with our own human analysts We take on 75% of the help desk tickets so you

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Fixify features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Fixify
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easy to use email ticket and live chat helpdesk system.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FocalScope features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    6.7
    Customization
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Twitter
    @FocalScope
    28 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Easy to use email ticket and live chat helpdesk system.

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
FocalScope features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
6.7
Customization
Average: 8.4
0.0
No information available
Seller Details
Twitter
@FocalScope
28 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Give your customers the answers they want; quicker than ever before with GoDesk. GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rule and canned

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoDesk
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Give your customers the answers they want; quicker than ever before with GoDesk. GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rule and canned

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
GoDesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
GoDesk
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$55.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fully customisable to support your unique business processes, Gold-Vision is CRM done right! Power lies behind the simplicity, including a unique mail tracking facility that analyses and assigns mai

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Enterprise
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gold-Vision features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    West Haddon, Northamptonshire
    Twitter
    @GoldVisionCRM
    657 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fully customisable to support your unique business processes, Gold-Vision is CRM done right! Power lies behind the simplicity, including a unique mail tracking facility that analyses and assigns mai

Users
No information available
Industries
No information available
Market Segment
  • 40% Enterprise
  • 40% Mid-Market
Gold-Vision features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2001
HQ Location
West Haddon, Northamptonshire
Twitter
@GoldVisionCRM
657 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Entry Level Price:$8.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpDeskStar is a comprehensive tool for efficient management of customer inquiries and internal tasks within a company. With its high functionality and user-friendly interface, the ticketing system

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HelpDeskStar features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Вінниця, UA
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpDeskStar is a comprehensive tool for efficient management of customer inquiries and internal tasks within a company. With its high functionality and user-friendly interface, the ticketing system

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
HelpDeskStar features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Вінниця, UA
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simple & Affordable help desk

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HelpNinja features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    helpninja
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simple & Affordable help desk

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
HelpNinja features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
helpninja
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Help On Task features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Help On Task features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Helpsumo features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Helpsumo
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Helpsumo features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Helpsumo
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpviser is a CRM tool for Envato Authors. In addition to ticketing system with Envato purchase code verification, knowledge-base & community portal services, you can list your customers, and rec

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Helpviser features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Helpviser
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpviser is a CRM tool for Envato Authors. In addition to ticketing system with Envato purchase code verification, knowledge-base & community portal services, you can list your customers, and rec

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Helpviser features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Helpviser
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iHelpdesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ihelpdesk
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
iHelpdesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Ihelpdesk
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpdesk, Ticketing and Incidence Management Tool. Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and p

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infizo Desk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Noida, India
    Twitter
    @assetinfinity
    270 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpdesk, Ticketing and Incidence Management Tool. Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and p

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Infizo Desk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2014
HQ Location
Noida, India
Twitter
@assetinfinity
270 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Entry Level Price:€61.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Inserve is user-friendly PSA software designed for Dutch Managed Service Providers (MSPs). Built specifically for small to midsized MSPs, Inserve helps to give owners and managers a real-time grip on

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Inserve PSA features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Inserve
    Year Founded
    2019
    HQ Location
    Boxmeer, North Brabant
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Inserve is user-friendly PSA software designed for Dutch Managed Service Providers (MSPs). Built specifically for small to midsized MSPs, Inserve helps to give owners and managers a real-time grip on

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Inserve PSA features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Inserve
Year Founded
2019
HQ Location
Boxmeer, North Brabant
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We provide IT Support and deliver Internet connectivity to some of New Zealand's most iconic brands.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intellium Technology features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Auckland, NZ
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We provide IT Support and deliver Internet connectivity to some of New Zealand's most iconic brands.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Intellium Technology features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2008
HQ Location
Auckland, NZ
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wouldn't it be nice to roll something out that users didn't rebel against - and then actually used after rollout? We have the solution: help desk software designed by IT help desk employees.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ITsDone Help Desk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wouldn't it be nice to roll something out that users didn't rebel against - and then actually used after rollout? We have the solution: help desk software designed by IT help desk employees.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
ITsDone Help Desk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2019
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jelly is a shared inbox that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether you’re doing customer support, dealing with clients, managing

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jelly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Management
    1
    Ease of Use
    1
    Easy Access
    1
    Easy Sharing
    1
    Notifications
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jelly features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    N/A
    Twitter
    @goodenoughllc
    348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jelly is a shared inbox that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether you’re doing customer support, dealing with clients, managing

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Jelly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Management
1
Ease of Use
1
Easy Access
1
Easy Sharing
1
Notifications
1
Cons
This product has not yet received any negative sentiments.
Jelly features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2022
HQ Location
N/A
Twitter
@goodenoughllc
348 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JSupportDesk is a web-based support desk software.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JSupportDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    JSIMPLE
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JSupportDesk is a web-based support desk software.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
JSupportDesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
JSIMPLE
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KaseSync is an innovative integration that connects online community platforms such as Khoros, Higher Logic Vanilla, and Gainsight with support systems like Salesforce, Microsoft Dynamics, NetSuite, a

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KaseSync features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Panchkula, IN
    Twitter
    @Grazitti
    3,659 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,374 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KaseSync is an innovative integration that connects online community platforms such as Khoros, Higher Logic Vanilla, and Gainsight with support systems like Salesforce, Microsoft Dynamics, NetSuite, a

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
KaseSync features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2008
HQ Location
Panchkula, IN
Twitter
@Grazitti
3,659 Twitter followers
LinkedIn® Page
www.linkedin.com
1,374 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    kim.cc is an AI powered customer support agency that helps growing D2C brands with part-time customer support needs by providing dedicated customer agents sourced from the Philippines and India, super

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KIMCC INC features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2023
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

kim.cc is an AI powered customer support agency that helps growing D2C brands with part-time customer support needs by providing dedicated customer agents sourced from the Philippines and India, super

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
KIMCC INC features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2023
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Landpark Helpdesk provides tools fo helpdesk management and incident resolution.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Landpark Helpdesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Landpark Helpdesk provides tools fo helpdesk management and incident resolution.

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Industries
No information available
Market Segment
No information available
Landpark Helpdesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    From creation to resolution, streamline your customer support journey with our Service CRM’s end-to-end ticket management.

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    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LeadSquared Service CRM features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Bangalore
    Twitter
    @LeadSquared
    1,472 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,266 employees on LinkedIn®
    Phone
    848-248-4002
Product Description
How are these determined?Information
This description is provided by the seller.

From creation to resolution, streamline your customer support journey with our Service CRM’s end-to-end ticket management.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
LeadSquared Service CRM features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2011
HQ Location
Bangalore
Twitter
@LeadSquared
1,472 Twitter followers
LinkedIn® Page
www.linkedin.com
1,266 employees on LinkedIn®
Phone
848-248-4002
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Web-based multichannel customer interaction management software to boost conversion rates and customer satisfaction.

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    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Livecom 6G features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Livecom
    Year Founded
    2003
    HQ Location
    Rotterdam, NL
    Twitter
    @Livecom
    704 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Web-based multichannel customer interaction management software to boost conversion rates and customer satisfaction.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Livecom 6G features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Livecom
Year Founded
2003
HQ Location
Rotterdam, NL
Twitter
@Livecom
704 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Contact Us' page is an integral part of any website. This page usually has a form with basic fields like name, email, and message. This form allows customers to send their queries, feedback, and recom

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Magento 2 Contact Form Extension by FMEextensions features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Islamabad
    Twitter
    @FMEextension
    712 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Contact Us' page is an integral part of any website. This page usually has a form with basic fields like name, email, and message. This form allows customers to send their queries, feedback, and recom

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Magento 2 Contact Form Extension by FMEextensions features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
Islamabad
Twitter
@FMEextension
712 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
0 ratings
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mava enables you to scale customer support and success. Mava is an AI-first customer support platform that connects to your private, group & community channels. Manage support requests from a sha

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mava features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mava
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mava enables you to scale customer support and success. Mava is an AI-first customer support platform that connects to your private, group & community channels. Manage support requests from a sha

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Mava features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Mava
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tickets & Helpdesk Log, organize, and keep track of customer issues all in one place Exceptional Customer Support - Easy to use help desk management software - Log, organize and track customer que

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MiFusion Tickets & Helpdesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Tickets & Helpdesk Log, organize, and keep track of customer issues all in one place Exceptional Customer Support - Easy to use help desk management software - Log, organize and track customer que

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
MiFusion Tickets & Helpdesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
Entry Level Price:$26.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday service is monday.com’s AI-powered enterprise service management (ESM) platform designed to automate, unify, and manage an organization’s entire service operations in one collaborative platfor

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • monday service Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration
    1
    Communication Efficiency
    1
    Team Collaboration
    1
    Templates
    1
    Visibility
    1
    Cons
    Change Resistance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • monday service features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,108 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,196 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday service is monday.com’s AI-powered enterprise service management (ESM) platform designed to automate, unify, and manage an organization’s entire service operations in one collaborative platfor

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
monday service Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration
1
Communication Efficiency
1
Team Collaboration
1
Templates
1
Visibility
1
Cons
Change Resistance
1
monday service features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,108 Twitter followers
LinkedIn® Page
www.linkedin.com
3,196 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Myndbend™ Process Manager provides a convenient way for agents to build custom, auditable processes in Zendesk. Build and automate workflows such as: - HR Onboarding - HR Offboarding - IT Change Man

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    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Myndbend Process Manager features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Myndbend
    Year Founded
    2009
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Myndbend™ Process Manager provides a convenient way for agents to build custom, auditable processes in Zendesk. Build and automate workflows such as: - HR Onboarding - HR Offboarding - IT Change Man

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Myndbend Process Manager features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Myndbend
Year Founded
2009
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Improve customer satisfaction, provide better, faster support, save time, and maximize productivity with our customizable, adaptable and automated ShareNet customer support software.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Novo Customer Support features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Virginia Beach, VA
    Twitter
    @NovoSolutions
    142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Improve customer satisfaction, provide better, faster support, save time, and maximize productivity with our customizable, adaptable and automated ShareNet customer support software.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Novo Customer Support features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
Virginia Beach, VA
Twitter
@NovoSolutions
142 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NTS features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1992
    LinkedIn® Page
    www.linkedin.com
    627 employees on LinkedIn®
    Ownership
    CVE: NCI
We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
NTS features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1992
LinkedIn® Page
www.linkedin.com
627 employees on LinkedIn®
Ownership
CVE: NCI