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Top Free Experience Management Software

Check out our list of free Experience Management Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Experience Management Software to ensure you get the right product.

View Free Experience Management Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
36 Experience Management Products Available
View all Experience Management Software
View all Experience Management Software
Qualtrics Strategy & Research
(2,957)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Experience Management software
View top Consulting Services for Qualtrics Strategy & Research
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foun

    Users
    • Student
    • Research Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 45% Enterprise
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualtrics Strategy & Research features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Customer Effort Score (CES)
    Average: 8.1
    8.8
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.8
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RL
    So far, the tool has allowed us to achieve everything we set out to do. and gives me Ease of use of response reports and overall easy to use website. Read review
    SF
    It is popular today due to its free availability. It is a research platform to help companies. Provided an efficient and easy to use platform. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualtrics
    Company Website
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,447 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,674 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foun

Users
  • Student
  • Research Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 45% Enterprise
  • 34% Mid-Market
Qualtrics Strategy & Research features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
9.6
Customer Effort Score (CES)
Average: 8.1
8.8
Customer Satisfaction (CSAT) Score
Average: 8.5
8.8
Net Promoter Score (NPS)
Average: 8.7
RL
So far, the tool has allowed us to achieve everything we set out to do. and gives me Ease of use of response reports and overall easy to use website. Read review
SF
It is popular today due to its free availability. It is a research platform to help companies. Provided an efficient and easy to use platform. Read review
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,447 Twitter followers
LinkedIn® Page
www.linkedin.com
5,674 employees on LinkedIn®
Birdeye
(3,337)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Experience Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is an AI-powered platform for reputation, marketing, and customer experience, built for multi-location businesses. It helps teams improve local search visibility, generate and respond to r

    Users
    • Owner
    • Marketing Manager
    Industries
    • Real Estate
    • Hospital & Health Care
    Market Segment
    • 53% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a user-friendly platform designed to manage customer reviews, send surveys, and engage with customers, aiming to improve online reputation and customer experience management.
    • Users frequently mention the ease of use, the ability to streamline customer communications, the helpfulness of the support team, and the efficiency of the AI features in managing reviews and customer interactions.
    • Users mentioned occasional technical issues such as downtime, slow performance, and API connection glitches, as well as a learning curve for new users and a desire for more advanced features like sending out 'texting blasts' for marketing purposes.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Effort Score (CES)
    Average: 8.1
    8.9
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.7
    Net Promoter Score (NPS)
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,474 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is an AI-powered platform for reputation, marketing, and customer experience, built for multi-location businesses. It helps teams improve local search visibility, generate and respond to r

Users
  • Owner
  • Marketing Manager
Industries
  • Real Estate
  • Hospital & Health Care
Market Segment
  • 53% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a user-friendly platform designed to manage customer reviews, send surveys, and engage with customers, aiming to improve online reputation and customer experience management.
  • Users frequently mention the ease of use, the ability to streamline customer communications, the helpfulness of the support team, and the efficiency of the AI features in managing reviews and customer interactions.
  • Users mentioned occasional technical issues such as downtime, slow performance, and API connection glitches, as well as a learning curve for new users and a desire for more advanced features like sending out 'texting blasts' for marketing purposes.
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Effort Score (CES)
Average: 8.1
8.9
Customer Satisfaction (CSAT) Score
Average: 8.5
8.7
Net Promoter Score (NPS)
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,266 Twitter followers
LinkedIn® Page
www.linkedin.com
1,474 employees on LinkedIn®

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UserTesting
(769)4.5 out of 5
17th Easiest To Use in Experience Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UserTesting features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    6.6
    Customer Effort Score (CES)
    Average: 8.1
    6.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    6.6
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    UI
    UserTesting.com is an invaluable platform for gathering qualitative insights directly from target users. The ease of creating and distributing... Read review
    Don H.
    DH
    In my role, I'm responsible for improving digital communications channels and messages on a global scale so I need to understand various regions,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    UserTesting
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    43,448 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

Users
  • UX Researcher
  • Product Designer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 38% Mid-Market
UserTesting features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
6.6
Customer Effort Score (CES)
Average: 8.1
6.3
Customer Satisfaction (CSAT) Score
Average: 8.5
6.6
Net Promoter Score (NPS)
Average: 8.7
Verified User in Information Technology and Services
UI
UserTesting.com is an invaluable platform for gathering qualitative insights directly from target users. The ease of creating and distributing... Read review
Don H.
DH
In my role, I'm responsible for improving digital communications channels and messages on a global scale so I need to understand various regions,... Read review
Seller Details
Seller
UserTesting
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
43,448 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
InMoment Experience Improvement (XI) Platform
(319)4.7 out of 5
37th Easiest To Use in Experience Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data t

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • InMoment Experience Improvement (XI) Platform features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Customer Effort Score (CES)
    Average: 8.1
    8.9
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.5
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ramiro H.
    RH
    I like the simplicity of the app. Is really Easy to understand and gente reviews from users. Also the live support Is really quick and clear with... Read review
    Eduardo D.
    ED
    easy use, very nice reports, clean and pretty interface and the best part: it's free Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    InMoment
    Year Founded
    2002
    HQ Location
    Salt Lake City, UT
    Twitter
    @WeAreInMoment
    1,899 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    741 employees on LinkedIn®
    Phone
    905-542-9001
Product Description
How are these determined?Information
This description is provided by the seller.

InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data t

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 39% Mid-Market
InMoment Experience Improvement (XI) Platform features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.0
Customer Effort Score (CES)
Average: 8.1
8.9
Customer Satisfaction (CSAT) Score
Average: 8.5
9.5
Net Promoter Score (NPS)
Average: 8.7
Ramiro H.
RH
I like the simplicity of the app. Is really Easy to understand and gente reviews from users. Also the live support Is really quick and clear with... Read review
Eduardo D.
ED
easy use, very nice reports, clean and pretty interface and the best part: it's free Read review
Seller Details
Seller
InMoment
Year Founded
2002
HQ Location
Salt Lake City, UT
Twitter
@WeAreInMoment
1,899 Twitter followers
LinkedIn® Page
www.linkedin.com
741 employees on LinkedIn®
Phone
905-542-9001
Learn more
Alchemer EFM
(190)4.5 out of 5
Optimized for quick response
30th Easiest To Use in Experience Management software
Save to My Lists
Entry Level Price:$315.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alchemer gives customer-obsessed teams the clarity to move from asking to action, with everything from a one-time survey to a powerful feedback program. Know exactly what your customers think and f

    Users
    No information available
    Industries
    • Education Management
    • Higher Education
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Alchemer EFM features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Customer Effort Score (CES)
    Average: 8.1
    9.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.4
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Rodrigo V.
    RV
    SurveyGizmo is a software application built to build surveys and evaluations online. It includes easy-to-set functionality to suit your... Read review
    DB
    1. Ease of program set up. 2. Ability to build automated communications to customers so the right people in support, sales, customer... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alchemer
    Company Website
    HQ Location
    Louisville, CO
    Twitter
    @AlchemerHQ
    7,127 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    181 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alchemer gives customer-obsessed teams the clarity to move from asking to action, with everything from a one-time survey to a powerful feedback program. Know exactly what your customers think and f

Users
No information available
Industries
  • Education Management
  • Higher Education
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
Alchemer EFM features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.6
Customer Effort Score (CES)
Average: 8.1
9.3
Customer Satisfaction (CSAT) Score
Average: 8.5
9.4
Net Promoter Score (NPS)
Average: 8.7
Rodrigo V.
RV
SurveyGizmo is a software application built to build surveys and evaluations online. It includes easy-to-set functionality to suit your... Read review
DB
1. Ease of program set up. 2. Ability to build automated communications to customers so the right people in support, sales, customer... Read review
Seller Details
Seller
Alchemer
Company Website
HQ Location
Louisville, CO
Twitter
@AlchemerHQ
7,127 Twitter followers
LinkedIn® Page
www.linkedin.com
181 employees on LinkedIn®
Experience.com
(287)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Experience Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience.com caters to a wide-ranging target market, including local professionals and multi-location brands seeking to fortify their online reputation through the power of AI and customer feedback.

    Users
    • Branch Manager
    • Loan Officer
    Industries
    • Financial Services
    • Real Estate
    Market Segment
    • 46% Mid-Market
    • 27% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Experience.com is a platform that collects and showcases customer reviews, provides data analysis, and enhances online visibility for businesses.
    • Reviewers frequently mention the ease of use, automation, and the boost in local SEO, along with the ability to integrate with social media platforms and the responsive customer support.
    • Users reported issues such as the high cost, lack of customization options, inability to export reviews, slow publishing times, and difficulty in viewing the platform on mobile devices.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Experience.com features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Customer Effort Score (CES)
    Average: 8.1
    9.2
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.2
    Net Promoter Score (NPS)
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Experience.com
    Company Website
    Year Founded
    2015
    HQ Location
    San Ramon, California
    LinkedIn® Page
    www.linkedin.com
    278 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience.com caters to a wide-ranging target market, including local professionals and multi-location brands seeking to fortify their online reputation through the power of AI and customer feedback.

Users
  • Branch Manager
  • Loan Officer
Industries
  • Financial Services
  • Real Estate
Market Segment
  • 46% Mid-Market
  • 27% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Experience.com is a platform that collects and showcases customer reviews, provides data analysis, and enhances online visibility for businesses.
  • Reviewers frequently mention the ease of use, automation, and the boost in local SEO, along with the ability to integrate with social media platforms and the responsive customer support.
  • Users reported issues such as the high cost, lack of customization options, inability to export reviews, slow publishing times, and difficulty in viewing the platform on mobile devices.
Experience.com features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Customer Effort Score (CES)
Average: 8.1
9.2
Customer Satisfaction (CSAT) Score
Average: 8.5
9.2
Net Promoter Score (NPS)
Average: 8.7
Seller Details
Seller
Experience.com
Company Website
Year Founded
2015
HQ Location
San Ramon, California
LinkedIn® Page
www.linkedin.com
278 employees on LinkedIn®
Survicate
(182)4.6 out of 5
Optimized for quick response
21st Easiest To Use in Experience Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Survicate features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Customer Effort Score (CES)
    Average: 8.1
    9.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.6
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JA
    I recently decided to use survicate over other platforms; here are some of the reasons why: Incredibly easy-to-use interface. It is pretty much... Read review
    Krzysztof S.
    KS
    - reliable tool fulfilling our needs - reasonable pricing (individual approach to a customer) - possibility to start with a free plan -... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Survicate
    Company Website
    Year Founded
    2013
    HQ Location
    Warsaw, MA
    Twitter
    @Survicate
    13,017 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 38% Mid-Market
Survicate features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.4
Customer Effort Score (CES)
Average: 8.1
9.0
Customer Satisfaction (CSAT) Score
Average: 8.5
9.6
Net Promoter Score (NPS)
Average: 8.7
JA
I recently decided to use survicate over other platforms; here are some of the reasons why: Incredibly easy-to-use interface. It is pretty much... Read review
Krzysztof S.
KS
- reliable tool fulfilling our needs - reasonable pricing (individual approach to a customer) - possibility to start with a free plan -... Read review
Seller Details
Seller
Survicate
Company Website
Year Founded
2013
HQ Location
Warsaw, MA
Twitter
@Survicate
13,017 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
SurveySparrow
(2,015)4.4 out of 5
19th Easiest To Use in Experience Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveySparrow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Customer Effort Score (CES)
    Average: 8.1
    9.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.8
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • BS
    SurveySparrow was easy to use, inexpensive, and allowed logic to be used at the lowest level. I appreciated the number of people able to respond... Read review
    Verified User in Market Research
    AM
    The survey have a lot of good features and their plan offers at very reasonable price as compare to other similar kind of apps, survey sparrow is easy Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveySparrow Inc.
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @surveysparrow
    908 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    424 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
SurveySparrow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.8
Customer Effort Score (CES)
Average: 8.1
9.0
Customer Satisfaction (CSAT) Score
Average: 8.5
8.8
Net Promoter Score (NPS)
Average: 8.7
BS
SurveySparrow was easy to use, inexpensive, and allowed logic to be used at the lowest level. I appreciated the number of people able to respond... Read review
Verified User in Market Research
AM
The survey have a lot of good features and their plan offers at very reasonable price as compare to other similar kind of apps, survey sparrow is easy Read review
Seller Details
Seller
SurveySparrow Inc.
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@surveysparrow
908 Twitter followers
LinkedIn® Page
www.linkedin.com
424 employees on LinkedIn®
Learn more
Dovetail
(149)4.5 out of 5
9th Easiest To Use in Experience Management software
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dovetail features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    5.0
    Customer Effort Score (CES)
    Average: 8.1
    4.6
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    4.6
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Hannah May F.
    HF
    It is safe to say that I am a major fan of Dovetail! Since being introduced to it a couple of years back it has been my go-to software whenever I'm... Read review
    BD
    The most helpful aspect of Dovetail is how it simplifies organizing and analyzing qualitative research data in one place. Its tagging system and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dovetail Research Pty. Ltd.
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,191 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    188 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

Users
  • UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 27% Small-Business
Dovetail features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
5.0
Customer Effort Score (CES)
Average: 8.1
4.6
Customer Satisfaction (CSAT) Score
Average: 8.5
4.6
Net Promoter Score (NPS)
Average: 8.7
Hannah May F.
HF
It is safe to say that I am a major fan of Dovetail! Since being introduced to it a couple of years back it has been my go-to software whenever I'm... Read review
BD
The most helpful aspect of Dovetail is how it simplifies organizing and analyzing qualitative research data in one place. Its tagging system and... Read review
Seller Details
Seller
Dovetail Research Pty. Ltd.
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,191 Twitter followers
LinkedIn® Page
au.linkedin.com
188 employees on LinkedIn®
Learn more
ClearlyRated
(103)4.8 out of 5
Optimized for quick response
12th Easiest To Use in Experience Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At ClearlyRated we believe the key to success is putting service at the heart of your business. We empower B2B service firms to create world-class experiences for their most important stakeholders -

    Users
    • Marketing Director
    • Marketing Manager
    Industries
    • Staffing and Recruiting
    • Accounting
    Market Segment
    • 62% Mid-Market
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearlyRated features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Effort Score (CES)
    Average: 8.1
    9.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.7
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jeffrey B.
    JB
    The insight provided by Clearly Rated showed us where and how to improve the customer experience. This improved the retention and referral rate of... Read review
    Jeff H.
    JH
    I like that we can utilize the results to differentiate ourselves to our clients and to our candidates who are increasingly seeking us out because... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearlyRated
    Company Website
    Year Founded
    2003
    HQ Location
    Portland, Oregon
    Twitter
    @ClearlyRated
    1,663 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At ClearlyRated we believe the key to success is putting service at the heart of your business. We empower B2B service firms to create world-class experiences for their most important stakeholders -

Users
  • Marketing Director
  • Marketing Manager
Industries
  • Staffing and Recruiting
  • Accounting
Market Segment
  • 62% Mid-Market
  • 22% Small-Business
ClearlyRated features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Effort Score (CES)
Average: 8.1
9.0
Customer Satisfaction (CSAT) Score
Average: 8.5
9.7
Net Promoter Score (NPS)
Average: 8.7
Jeffrey B.
JB
The insight provided by Clearly Rated showed us where and how to improve the customer experience. This improved the retention and referral rate of... Read review
Jeff H.
JH
I like that we can utilize the results to differentiate ourselves to our clients and to our candidates who are increasingly seeking us out because... Read review
Seller Details
Seller
ClearlyRated
Company Website
Year Founded
2003
HQ Location
Portland, Oregon
Twitter
@ClearlyRated
1,663 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Qwary
(72)4.8 out of 5
35th Easiest To Use in Experience Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qwary is a versatile experience management platform that equips teams to enhance user engagement, streamline retention efforts, and elevate satisfaction levels across the board. Our solution facilit

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 86% Small-Business
    • 4% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qwary features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    Customer Effort Score (CES)
    Average: 8.1
    4.2
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    5.0
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer & Network Security
    AC
    signing up was easy but what found easier was getting up to speed and finding information. If we had issues the customer service was on hand Read review
    KC W.
    KW
    This is a really user-friendly & versatile survey and questionnaire tool with a clean user interface (UI) and excellent user experience (UX). It... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qwary
    Year Founded
    2021
    HQ Location
    Herndon
    Twitter
    @qwary
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qwary is a versatile experience management platform that equips teams to enhance user engagement, streamline retention efforts, and elevate satisfaction levels across the board. Our solution facilit

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 86% Small-Business
  • 4% Mid-Market
Qwary features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
0.0
Customer Effort Score (CES)
Average: 8.1
4.2
Customer Satisfaction (CSAT) Score
Average: 8.5
5.0
Net Promoter Score (NPS)
Average: 8.7
Verified User in Computer & Network Security
AC
signing up was easy but what found easier was getting up to speed and finding information. If we had issues the customer service was on hand Read review
KC W.
KW
This is a really user-friendly & versatile survey and questionnaire tool with a clean user interface (UI) and excellent user experience (UX). It... Read review
Seller Details
Seller
Qwary
Year Founded
2021
HQ Location
Herndon
Twitter
@qwary
1 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Sprig
(103)4.4 out of 5
Optimized for quick response
29th Easiest To Use in Experience Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe

    Users
    • Product Designer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 32% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprig features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Customer Effort Score (CES)
    Average: 8.1
    8.8
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.3
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Kamaldeep S.
    KS
    Automate Survey creation. It enables teams to understand and optimize their products Read review
    MM
    Sprig makes it possible to quickly and easily get user feedback within your product. I liked how simple it was to include the surveys straight into... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprig
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @Sprig
    2,123 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    254 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe

Users
  • Product Designer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 32% Enterprise
Sprig features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.5
Customer Effort Score (CES)
Average: 8.1
8.8
Customer Satisfaction (CSAT) Score
Average: 8.5
8.3
Net Promoter Score (NPS)
Average: 8.7
Kamaldeep S.
KS
Automate Survey creation. It enables teams to understand and optimize their products Read review
MM
Sprig makes it possible to quickly and easily get user feedback within your product. I liked how simple it was to include the surveys straight into... Read review
Seller Details
Seller
Sprig
Company Website
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@Sprig
2,123 Twitter followers
LinkedIn® Page
www.linkedin.com
254 employees on LinkedIn®
Learn more
Great Recruiters
(155)4.9 out of 5
4th Easiest To Use in Experience Management software
Save to My Lists
Entry Level Price:Starting at $30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Great Recruiters is the #1 way for Staffing Firms to get real-time feedback & reviews on their recruiters and organization. We help maximize the potential of your people and your brand. With Great

    Users
    • Recruiter
    • Technical Recruiter
    Industries
    • Staffing and Recruiting
    • Hospital & Health Care
    Market Segment
    • 47% Small-Business
    • 47% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Great Recruiters features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Customer Effort Score (CES)
    Average: 8.1
    9.7
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.7
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Darrin O.
    DO
    It's a complete hands-free and time-free tool, and I receive insightful feedback from my candidates and clients. I really like the referral feature... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Great Recruiters
    Year Founded
    2017
    HQ Location
    Troy, Michigan
    Twitter
    @great_recruiter
    324 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Great Recruiters is the #1 way for Staffing Firms to get real-time feedback & reviews on their recruiters and organization. We help maximize the potential of your people and your brand. With Great

Users
  • Recruiter
  • Technical Recruiter
Industries
  • Staffing and Recruiting
  • Hospital & Health Care
Market Segment
  • 47% Small-Business
  • 47% Mid-Market
Great Recruiters features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.3
Customer Effort Score (CES)
Average: 8.1
9.7
Customer Satisfaction (CSAT) Score
Average: 8.5
9.7
Net Promoter Score (NPS)
Average: 8.7
Darrin O.
DO
It's a complete hands-free and time-free tool, and I receive insightful feedback from my candidates and clients. I really like the referral feature... Read review
Seller Details
Seller
Great Recruiters
Year Founded
2017
HQ Location
Troy, Michigan
Twitter
@great_recruiter
324 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more
Zonka Feedback
(79)4.6 out of 5
8th Easiest To Use in Experience Management software
Save to My Lists
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zonka Feedback Customer Experience Management Platform is tailor-made for small businesses and enterprises to capture and analyze Employee & Customer Feedback across all touchpoints, improve exper

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 65% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zonka Feedback features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.9
    Customer Effort Score (CES)
    Average: 8.1
    9.8
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.7
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Research
    UR
    Basically, an excellent tool for capturing data. 1. Highly user-friendly, good-looking surveys that increased my response rate 2. Easy to... Read review
    Lee G.
    LG
    I'm a Customer Experience (CX) nerd! I help others build CX programs and measuring the CX is critical and a huge driving factor for any business!... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zonka Feedback
    Year Founded
    2014
    HQ Location
    Gurugram, Haryana
    Twitter
    @zonkafeedback
    1,291 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zonka Feedback Customer Experience Management Platform is tailor-made for small businesses and enterprises to capture and analyze Employee & Customer Feedback across all touchpoints, improve exper

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 65% Small-Business
  • 29% Mid-Market
Zonka Feedback features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.9
Customer Effort Score (CES)
Average: 8.1
9.8
Customer Satisfaction (CSAT) Score
Average: 8.5
9.7
Net Promoter Score (NPS)
Average: 8.7
Verified User in Research
UR
Basically, an excellent tool for capturing data. 1. Highly user-friendly, good-looking surveys that increased my response rate 2. Easy to... Read review
Lee G.
LG
I'm a Customer Experience (CX) nerd! I help others build CX programs and measuring the CX is critical and a huge driving factor for any business!... Read review
Seller Details
Seller
Zonka Feedback
Year Founded
2014
HQ Location
Gurugram, Haryana
Twitter
@zonkafeedback
1,291 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Learn more
dropthought
(70)4.6 out of 5
25th Easiest To Use in Experience Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to impro

    Users
    No information available
    Industries
    • Financial Services
    • Sports
    Market Segment
    • 76% Mid-Market
    • 17% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • dropthought features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Effort Score (CES)
    Average: 8.1
    8.7
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.5
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Haroon F.
    HF
    It's a good place for information and communication. It's a reliable source of information. Trustworthy too. Convenient way of getting information... Read review
    Verified User in Automotive
    AA
    Dropthought has helped our company identify the issues of great concern for our employees Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DropThought
    Year Founded
    2011
    HQ Location
    Santa Clara, California
    Twitter
    @dropthought
    221 Twitter followers
    LinkedIn® Page
    linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to impro

Users
No information available
Industries
  • Financial Services
  • Sports
Market Segment
  • 76% Mid-Market
  • 17% Small-Business
dropthought features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Effort Score (CES)
Average: 8.1
8.7
Customer Satisfaction (CSAT) Score
Average: 8.5
8.5
Net Promoter Score (NPS)
Average: 8.7
Haroon F.
HF
It's a good place for information and communication. It's a reliable source of information. Trustworthy too. Convenient way of getting information... Read review
Verified User in Automotive
AA
Dropthought has helped our company identify the issues of great concern for our employees Read review
Seller Details
Seller
DropThought
Year Founded
2011
HQ Location
Santa Clara, California
Twitter
@dropthought
221 Twitter followers
LinkedIn® Page
linkedin.com
78 employees on LinkedIn®
Learn more
Sleekplan
(30)4.7 out of 5
34th Easiest To Use in Experience Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sleekplan helps all-size companies to cover the whole feedback loop from collecting feedback and discussing ideas to prioritizing new features and notifying customers about recent updates and announce

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 93% Small-Business
    • 3% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sleekplan features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Effort Score (CES)
    Average: 8.1
    8.7
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.8
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Harshal K.
    HK
    I loved the simple interface and sleek page for announcing features & collecting feedback. Almost every area can be customised. Widget looks cool... Read review
    Verified User in Photography
    UP
    Sleekplan does everything perfectly, with more room to grow. They've done a fantastic job of having a wide variety of customization options, and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sleekplan
    Year Founded
    2021
    HQ Location
    Steningehojden, Stockholm
    Twitter
    @sleekplan
    111 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sleekplan helps all-size companies to cover the whole feedback loop from collecting feedback and discussing ideas to prioritizing new features and notifying customers about recent updates and announce

Users
No information available
Industries
  • Computer Software
Market Segment
  • 93% Small-Business
  • 3% Mid-Market
Sleekplan features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Effort Score (CES)
Average: 8.1
8.7
Customer Satisfaction (CSAT) Score
Average: 8.5
8.8
Net Promoter Score (NPS)
Average: 8.7
Harshal K.
HK
I loved the simple interface and sleek page for announcing features & collecting feedback. Almost every area can be customised. Widget looks cool... Read review
Verified User in Photography
UP
Sleekplan does everything perfectly, with more room to grow. They've done a fantastic job of having a wide variety of customization options, and... Read review
Seller Details
Seller
Sleekplan
Year Founded
2021
HQ Location
Steningehojden, Stockholm
Twitter
@sleekplan
111 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
Xebo.ai (formerly Survey2connect)
(30)4.7 out of 5
36th Easiest To Use in Experience Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Survey2Connect is a cutting-edge platform that redefines the way businesses manage and optimize their customer experiences, digital research initiatives, and employee experiences. With a powerful suit

    Users
    No information available
    Industries
    • Information Technology and Services
    • Consumer Services
    Market Segment
    • 43% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Xebo.ai (formerly Survey2connect) features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Effort Score (CES)
    Average: 8.1
    8.9
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.8
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Marta J.
    MJ
    Survey2connect is a very complete and very interesting page, it has a variety table where it offers different services such as: Customer... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Survey2Connect
    Year Founded
    2017
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @Survey2C
    141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Survey2Connect is a cutting-edge platform that redefines the way businesses manage and optimize their customer experiences, digital research initiatives, and employee experiences. With a powerful suit

Users
No information available
Industries
  • Information Technology and Services
  • Consumer Services
Market Segment
  • 43% Mid-Market
  • 33% Small-Business
Xebo.ai (formerly Survey2connect) features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Effort Score (CES)
Average: 8.1
8.9
Customer Satisfaction (CSAT) Score
Average: 8.5
8.8
Net Promoter Score (NPS)
Average: 8.7
Marta J.
MJ
Survey2connect is a very complete and very interesting page, it has a variety table where it offers different services such as: Customer... Read review
Seller Details
Seller
Survey2Connect
Year Founded
2017
HQ Location
Noida, Uttar Pradesh
Twitter
@Survey2C
141 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
Learn more
Lumoa
(37)4.4 out of 5
40th Easiest To Use in Experience Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Enterprise
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lumoa features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    8.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.3
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    IC
    Lumoa looks at feedback in real-time to find what moves KPIs up and down based on metrics set, this really helps in corporate structure where... Read review
    Rakshita C.
    RC
    One of the things I like best about Lumoa is their ability to provide real-time insights into customer sentiment. The AI algorithms they use to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Netigate
    Year Founded
    2005
    HQ Location
    Stockholm, Stockholm County
    Twitter
    @Netigate
    891 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Enterprise
  • 24% Mid-Market
Lumoa features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Effort Score (CES)
Average: 8.1
8.3
Customer Satisfaction (CSAT) Score
Average: 8.5
8.3
Net Promoter Score (NPS)
Average: 8.7
Verified User in Computer Software
IC
Lumoa looks at feedback in real-time to find what moves KPIs up and down based on metrics set, this really helps in corporate structure where... Read review
Rakshita C.
RC
One of the things I like best about Lumoa is their ability to provide real-time insights into customer sentiment. The AI algorithms they use to... Read review
Seller Details
Seller
Netigate
Year Founded
2005
HQ Location
Stockholm, Stockholm County
Twitter
@Netigate
891 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
Learn more
TheySaid
(41)4.7 out of 5
18th Easiest To Use in Experience Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TheySaid features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Customer Effort Score (CES)
    Average: 8.1
    9.7
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.3
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • NW
    It helps me get a better read on the motivations behind people's feedback because of its conversational approach to surveys. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Theysaid inc.
    Year Founded
    2023
    HQ Location
    Palo Alto, California
    Twitter
    @TheySaidHQ
    18 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 34% Mid-Market
TheySaid features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.6
Customer Effort Score (CES)
Average: 8.1
9.7
Customer Satisfaction (CSAT) Score
Average: 8.5
9.3
Net Promoter Score (NPS)
Average: 8.7
NW
It helps me get a better read on the motivations behind people's feedback because of its conversational approach to surveys. Read review
Seller Details
Seller
Theysaid inc.
Year Founded
2023
HQ Location
Palo Alto, California
Twitter
@TheySaidHQ
18 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Learn more
Eyerys
(23)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft impro

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 52% Enterprise
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Eyerys features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Customer Effort Score (CES)
    Average: 8.1
    9.5
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.4
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • HB
    The flexibility to meet client requirements Read review
    JF
    I found that fact that reports being readily available is a huge plus. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Smoke CI
    Year Founded
    2008
    HQ Location
    Johannesburg, Gauteng
    Twitter
    @SmokeCIS
    178 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft impro

Users
No information available
Industries
  • Insurance
Market Segment
  • 52% Enterprise
  • 26% Mid-Market
Eyerys features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.4
Customer Effort Score (CES)
Average: 8.1
9.5
Customer Satisfaction (CSAT) Score
Average: 8.5
9.4
Net Promoter Score (NPS)
Average: 8.7
HB
The flexibility to meet client requirements Read review
JF
I found that fact that reports being readily available is a huge plus. Read review
Seller Details
Seller
Smoke CI
Year Founded
2008
HQ Location
Johannesburg, Gauteng
Twitter
@SmokeCIS
178 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Learn more
Feedbear
(20)4.8 out of 5
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package. Complete the entire feedback loop with one, simple tool. Replace

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Feedbear features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    5.0
    Customer Effort Score (CES)
    Average: 8.1
    5.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    5.0
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Marketing and Advertising
    AM
    We are using FeedBear and it satisfies our needs just fine. We have a public site where we gather feedback but also ask our customers to leave us... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Feedbear
    Year Founded
    2018
    HQ Location
    London, England
    Twitter
    @usefeedbear
    1,159 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package. Complete the entire feedback loop with one, simple tool. Replace

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Feedbear features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
5.0
Customer Effort Score (CES)
Average: 8.1
5.0
Customer Satisfaction (CSAT) Score
Average: 8.5
5.0
Net Promoter Score (NPS)
Average: 8.7
Verified User in Marketing and Advertising
AM
We are using FeedBear and it satisfies our needs just fine. We have a public site where we gather feedback but also ask our customers to leave us... Read review
Seller Details
Seller
Feedbear
Year Founded
2018
HQ Location
London, England
Twitter
@usefeedbear
1,159 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
Refiner
(18)4.6 out of 5
26th Easiest To Use in Experience Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys w

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 56% Small-Business
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Refiner features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Customer Effort Score (CES)
    Average: 8.1
    8.9
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.5
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Alexandru A.
    AA
    It's a simple, but effective means to understand what our customers like and dislike about their experience with our service. The implementation... Read review
    Verified User in Computer Software
    UC
    Very simple UI/UX, easy to configure surveys Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Refiner SASU
    Company Website
    Year Founded
    2019
    HQ Location
    Paris, IdF
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys w

Users
No information available
Industries
  • Financial Services
Market Segment
  • 56% Small-Business
  • 39% Mid-Market
Refiner features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.9
Customer Effort Score (CES)
Average: 8.1
8.9
Customer Satisfaction (CSAT) Score
Average: 8.5
9.5
Net Promoter Score (NPS)
Average: 8.7
Alexandru A.
AA
It's a simple, but effective means to understand what our customers like and dislike about their experience with our service. The implementation... Read review
Verified User in Computer Software
UC
Very simple UI/UX, easy to configure surveys Read review
Seller Details
Seller
Refiner SASU
Company Website
Year Founded
2019
HQ Location
Paris, IdF
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more
ProdCamp
(17)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProdCamp is a user feedback management platform that helps businesses to collect and analyze feedback from their users. 1. Collect feedback from multiple channels (Intercom, email forward, public roa

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 94% Small-Business
    • 6% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ProdCamp features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Customer Effort Score (CES)
    Average: 8.1
    10.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    10.0
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • François T.
    FT
    1. The features for the pricing 2. The excellent support: reactive and accurate Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ProdCamp
    Year Founded
    2021
    HQ Location
    Remote, CY
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProdCamp is a user feedback management platform that helps businesses to collect and analyze feedback from their users. 1. Collect feedback from multiple channels (Intercom, email forward, public roa

Users
No information available
Industries
  • Computer Software
Market Segment
  • 94% Small-Business
  • 6% Enterprise
ProdCamp features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
10.0
Customer Effort Score (CES)
Average: 8.1
10.0
Customer Satisfaction (CSAT) Score
Average: 8.5
10.0
Net Promoter Score (NPS)
Average: 8.7
François T.
FT
1. The features for the pricing 2. The excellent support: reactive and accurate Read review
Seller Details
Seller
ProdCamp
Year Founded
2021
HQ Location
Remote, CY
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Feedbackly
(29)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Feedbackly is a comprehensive customer feedback measurement and analytics platform designed to streamline your entire customer journey analysis. Powered by AI, predictive analytics, and intelligent au

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Feedbackly features and usability ratings that predict user satisfaction
    6.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Effort Score (CES)
    Average: 8.1
    9.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.0
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Performing Arts
    UP
    It is a one place solution for all the feedbacks. Read review
    Verified User in Information Technology and Services
    UI
    Feedbackly is a great customer feedback tool! It's super easy-to-use and very user friendly (in my opinion). If I had to select the best feature... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Feedbackly.
    Year Founded
    2012
    HQ Location
    Helsinki, Finland
    Twitter
    @feedbacklyapp
    1,833 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Feedbackly is a comprehensive customer feedback measurement and analytics platform designed to streamline your entire customer journey analysis. Powered by AI, predictive analytics, and intelligent au

Users
No information available
Industries
No information available
Market Segment
  • 55% Small-Business
  • 38% Mid-Market
Feedbackly features and usability ratings that predict user satisfaction
6.1
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Effort Score (CES)
Average: 8.1
9.0
Customer Satisfaction (CSAT) Score
Average: 8.5
8.0
Net Promoter Score (NPS)
Average: 8.7
Verified User in Performing Arts
UP
It is a one place solution for all the feedbacks. Read review
Verified User in Information Technology and Services
UI
Feedbackly is a great customer feedback tool! It's super easy-to-use and very user friendly (in my opinion). If I had to select the best feature... Read review
Seller Details
Seller
Feedbackly.
Year Founded
2012
HQ Location
Helsinki, Finland
Twitter
@feedbacklyapp
1,833 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Learn more
OPINATOR
(13)4.8 out of 5
10th Easiest To Use in Experience Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OPINATOR® – The New Experience Management: Emotional, Personalized, and Monetizable. OPINATOR brings the human touch to Customer Experience, enabling you to boost response rates in VoC, NPS and CX Ma

    Users
    No information available
    Industries
    • Banking
    Market Segment
    • 54% Enterprise
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OPINATOR features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    9.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.6
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • David N.
    DN
    I have used the Opinator platform for over three years, and the functionality is very user friendly. The Opinator team is very knowledgeable and... Read review
    Ralph V.
    RV
    I'll make it nice and neat: 1. Their team and support quality is the best among the different providers we've worked with. 2. Their XM solutions... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Techna Center
    HQ Location
    United States
    Twitter
    @TechnaCenterLLC
    6 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OPINATOR® – The New Experience Management: Emotional, Personalized, and Monetizable. OPINATOR brings the human touch to Customer Experience, enabling you to boost response rates in VoC, NPS and CX Ma

Users
No information available
Industries
  • Banking
Market Segment
  • 54% Enterprise
  • 31% Mid-Market
OPINATOR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Effort Score (CES)
Average: 8.1
9.3
Customer Satisfaction (CSAT) Score
Average: 8.5
9.6
Net Promoter Score (NPS)
Average: 8.7
David N.
DN
I have used the Opinator platform for over three years, and the functionality is very user friendly. The Opinator team is very knowledgeable and... Read review
Ralph V.
RV
I'll make it nice and neat: 1. Their team and support quality is the best among the different providers we've worked with. 2. Their XM solutions... Read review
Seller Details
Seller
Techna Center
HQ Location
United States
Twitter
@TechnaCenterLLC
6 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
Ethnio
(23)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ethnio is a powerful user research CRM designed to streamline and enhance the research operations process for organizations. This comprehensive tool assists users in managing various aspects of user r

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 35% Enterprise
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ethnio features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Guillermo E.
    GE
    It saves time. Before using ethnio, our team took from 1.5 to 2.5 days to recruit participants for in-person or remote studies. Now we can have... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ethnio
    Company Website
    Year Founded
    2016
    HQ Location
    Los Angeles, CA
    Twitter
    @ethnio
    1,451 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ethnio is a powerful user research CRM designed to streamline and enhance the research operations process for organizations. This comprehensive tool assists users in managing various aspects of user r

Users
No information available
Industries
No information available
Market Segment
  • 35% Enterprise
  • 30% Mid-Market
Ethnio features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Guillermo E.
GE
It saves time. Before using ethnio, our team took from 1.5 to 2.5 days to recruit participants for in-person or remote studies. Now we can have... Read review
Seller Details
Seller
Ethnio
Company Website
Year Founded
2016
HQ Location
Los Angeles, CA
Twitter
@ethnio
1,451 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Rally UXR
(64)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

    Users
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Enterprise
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rally UXR features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    5.0
    Customer Effort Score (CES)
    Average: 8.1
    8.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.3
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AD
    Because of Rally, we've been able to grow our UX Research practice to speak with an entirely new user group we haven't been able to speak with... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rally UXR
    Year Founded
    2021
    HQ Location
    New York, US
    Twitter
    @rallyuxr
    149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

Users
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Enterprise
  • 41% Mid-Market
Rally UXR features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
5.0
Customer Effort Score (CES)
Average: 8.1
8.3
Customer Satisfaction (CSAT) Score
Average: 8.5
8.3
Net Promoter Score (NPS)
Average: 8.7
AD
Because of Rally, we've been able to grow our UX Research practice to speak with an entirely new user group we haven't been able to speak with... Read review
Seller Details
Seller
Rally UXR
Year Founded
2021
HQ Location
New York, US
Twitter
@rallyuxr
149 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Learn more
Macorva
(13)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Our solutions bring together frictionless feedback, advanced ana

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 46% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Macorva features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    9.6
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.4
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Utilities
    AU
    The speed at which I had a custom Exit Survey created and in use was impressive. Read review
    Rich R.
    RR
    It's refreshing to deal with a vendor that is flexible and wants to provide a product that meets & exceeds my needs, rather than working with a... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Macorva
    Year Founded
    2018
    HQ Location
    Houston, TX
    Twitter
    @MacorvaSoftware
    54 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Our solutions bring together frictionless feedback, advanced ana

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 46% Mid-Market
Macorva features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Effort Score (CES)
Average: 8.1
9.6
Customer Satisfaction (CSAT) Score
Average: 8.5
9.4
Net Promoter Score (NPS)
Average: 8.7
Verified User in Utilities
AU
The speed at which I had a custom Exit Survey created and in use was impressive. Read review
Rich R.
RR
It's refreshing to deal with a vendor that is flexible and wants to provide a product that meets & exceeds my needs, rather than working with a... Read review
Seller Details
Seller
Macorva
Year Founded
2018
HQ Location
Houston, TX
Twitter
@MacorvaSoftware
54 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Learn more
CustomerSure
(6)4.5 out of 5
Save to My Lists
Entry Level Price:£999.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CustomerSure features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    8.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    10.0
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Paul M.
    PM
    The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CustomerSure
    Year Founded
    2010
    HQ Location
    Newcastle upon Tyne, United Kingdom
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 33% Mid-Market
CustomerSure features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Effort Score (CES)
Average: 8.1
8.3
Customer Satisfaction (CSAT) Score
Average: 8.5
10.0
Net Promoter Score (NPS)
Average: 8.7
Paul M.
PM
The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most... Read review
Seller Details
Seller
CustomerSure
Year Founded
2010
HQ Location
Newcastle upon Tyne, United Kingdom
LinkedIn® Page
www.linkedin.com
Learn more
Olvy
(6)5.0 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Olvy features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Customer Effort Score (CES)
    Average: 8.1
    10.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.3
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Malte F.
    MF
    We started out by looking for a release note management tool, that could push out widgets to our platform users in several different languages.... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Olvy
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @olvyhq
    1,013 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of

Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
Olvy features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.2
Customer Effort Score (CES)
Average: 8.1
10.0
Customer Satisfaction (CSAT) Score
Average: 8.5
8.3
Net Promoter Score (NPS)
Average: 8.7
Malte F.
MF
We started out by looking for a release note management tool, that could push out widgets to our platform users in several different languages.... Read review
Seller Details
Seller
Olvy
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@olvyhq
1,013 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more
Ombea
(4)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at $35.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ombea helps you measure and improve customer and employee experience on-site and online. Capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidd

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 125% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ombea features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ross W.
    RW
    We are an online retailer using embedded smiley questions to understand how well our website is performing recently. We decided to start measuring... Read review
    Joseph B.
    JB
    The OMBEA teem is grate and helpful. they were very responsive and extremely patient with all the question we had about their products. we really... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ombea
    Year Founded
    2009
    HQ Location
    Stockholm, Stockholm
    Twitter
    @OMBEA
    777 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ombea helps you measure and improve customer and employee experience on-site and online. Capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidd

Users
No information available
Industries
No information available
Market Segment
  • 125% Small-Business
Ombea features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Ross W.
RW
We are an online retailer using embedded smiley questions to understand how well our website is performing recently. We decided to start measuring... Read review
Joseph B.
JB
The OMBEA teem is grate and helpful. they were very responsive and extremely patient with all the question we had about their products. we really... Read review
Seller Details
Seller
Ombea
Year Founded
2009
HQ Location
Stockholm, Stockholm
Twitter
@OMBEA
777 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Learn more
Flow CX
(1)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flow CX is a complete end-to-end Customer Feedback Platform. Flow CX scales supports customers of all industries and sizes, from SME to Enterprise organisations. The Flow CX product suite includes m

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Flow CX features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Matthew A.
    MA
    Any changes or enhancements were accommodated by the vendor Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Flow CX
    Year Founded
    2017
    HQ Location
    Sydney, AU
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flow CX is a complete end-to-end Customer Feedback Platform. Flow CX scales supports customers of all industries and sizes, from SME to Enterprise organisations. The Flow CX product suite includes m

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Flow CX features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Matthew A.
MA
Any changes or enhancements were accommodated by the vendor Read review
Seller Details
Seller
Flow CX
Year Founded
2017
HQ Location
Sydney, AU
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Supahub
(2)5.0 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Supahub features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    6.7
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    10.0
    Net Promoter Score (NPS)
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Narmina B.
    NB
    It's easy to use, has every feature for building a product publicly, and has free plan that offers enough features for startups, Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Supahub
    Year Founded
    2024
    HQ Location
    California, US
    Twitter
    @supahub
    63 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Small-Business
Supahub features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Customer Effort Score (CES)
Average: 8.1
6.7
Customer Satisfaction (CSAT) Score
Average: 8.5
10.0
Net Promoter Score (NPS)
Average: 8.7
Narmina B.
NB
It's easy to use, has every feature for building a product publicly, and has free plan that offers enough features for startups, Read review
Seller Details
Seller
Supahub
Year Founded
2024
HQ Location
California, US
Twitter
@supahub
63 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
GuestRevu
0 ratings
Save to My Lists
Entry Level Price:£24.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of hoteliers worldwide use GuestRevu to quickly and easily gather feedback from their guests and actively manage their online reputations. GuestRevu’s surveys and online review management to

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GuestRevu features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GuestRevu
    Year Founded
    2014
    HQ Location
    London, GB
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of hoteliers worldwide use GuestRevu to quickly and easily gather feedback from their guests and actively manage their online reputations. GuestRevu’s surveys and online review management to

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
GuestRevu features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
GuestRevu
Year Founded
2014
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Learn more
IS Pro
(1)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IS Pro is a survey software platform purpose-built for research operations with a focus on collaboration, speed, and customization. This all-in-one platform covers scripting (code or drag-and-drop t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IS Pro features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • SV
    software platform purpose-built for research operations. With a focus on improving collaborative workflows between research teammates and clients,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IntelliSurvey
    Year Founded
    2001
    HQ Location
    Irvine, US
    LinkedIn® Page
    www.linkedin.com
    138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IS Pro is a survey software platform purpose-built for research operations with a focus on collaboration, speed, and customization. This all-in-one platform covers scripting (code or drag-and-drop t

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
IS Pro features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
SV
software platform purpose-built for research operations. With a focus on improving collaborative workflows between research teammates and clients,... Read review
Seller Details
Seller
IntelliSurvey
Year Founded
2001
HQ Location
Irvine, US
LinkedIn® Page
www.linkedin.com
138 employees on LinkedIn®
Learn more
Pobuca Experience Cloud
(1)5.0 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pobuca Experience Cloud features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Dennis M.
    DM
    I like this software because it is very easy to use, has constant updates with friendly user interface. It also has got an appropriate training and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pobuca
    Year Founded
    2000
    HQ Location
    London, Athens
    Twitter
    @siebenGR
    176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Pobuca Experience Cloud features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Dennis M.
DM
I like this software because it is very easy to use, has constant updates with friendly user interface. It also has got an appropriate training and... Read review
Seller Details
Seller
Pobuca
Year Founded
2000
HQ Location
London, Athens
Twitter
@siebenGR
176 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Learn more