Introducing G2.ai, the future of software buying.Try now

The Top 20 Experience Management Software

Check out this list of the top Experience Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

Filters

Collapse AllExpand All

G2 Satisfaction Score

Compare

Birdeye

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

30%

Real Estate

27%

Construction

23%

Medical Practice

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.5

9.4

Reputation

Overall Satisfaction Score

Top Industries of Reviewers:

Automotive

42%

Real Estate

38%

Hospital & Health Care

16%

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.6

9.1

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.6

9.1

Ease of Admin

Average: 9.5

9.0

AskNicely

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

40%

Information Technology and Services

27%

Internet

17%

Health, Wellness and Fitness

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.5

9.6

Experience.com

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

57%

Real Estate

22%

Banking

19%

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.5

9.6

Great Recruiters

Overall Satisfaction Score

Top Industries of Reviewers:

Staffing and Recruiting

77%

Hospital & Health Care

15%

Information Technology and Services

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.5

9.8

Retently

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Financial Services

33%

Computer Software

25%

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.5

10.0

ChurnZero

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

59%

Information Technology and Services

28%

Marketing and Advertising

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

8.8

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.5

8.9

Zonka Feedback

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

29%

Education Management

29%

Financial Services

24%

Computer Software

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.5

9.8

Resonate CX

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

53%

Education Management

33%

Hospital & Health Care

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.5

9.1

#10

ClearlyRated

Overall Satisfaction Score

Top Industries of Reviewers:

Staffing and Recruiting

69%

Accounting

20%

Information Technology and Services

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.5

9.3

#11

TheySaid

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

47%

Consulting

20%

Oil & Energy

20%

Marketing and Advertising

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.5

9.7

#12

OPINATOR

Overall Satisfaction Score

Top Industries of Reviewers:

Banking

67%

Financial Services

11%

Gambling & Casinos

11%

Hospital & Health Care

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.5

10.0

#13

Dovetail

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

39%

Information Technology and Services

35%

Marketing and Advertising

16%

Financial Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.5

9.6

#14

Qualtrics Strategy & Research

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

45%

Education Management

24%

Research

16%

Information Technology and Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.6

9.0

Ease of Setup

Average: 9.4

8.7

Quality of Support

Average: 9.6

8.5

Ease of Admin

Average: 9.5

8.7

#15

Clientshare

Overall Satisfaction Score

Top Industries of Reviewers:

Facilities Services

32%

Staffing and Recruiting

26%

Information Technology and Services

21%

Hospitality

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.5

9.6

#16

ProdCamp

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

73%

Computer & Network Security

Electrical/Electronic Manufacturing

Capital Markets

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.5

9.8

#17

Feedbear

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Marketing and Advertising

33%

Information Technology and Services

25%

Consumer Electronics

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.6

9.3

Ease of Admin

Average: 9.5

9.6

#18

Survicate

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

37%

Information Technology and Services

22%

Financial Services

20%

Internet

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.5

9.5

#19

Dynamics 365 Customer Voice

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Financial Services

25%

Computer Software

25%

Broadcast Media

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.6

8.7

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.6

9.1

Ease of Admin

Average: 9.5

9.8

#20

Custify

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

62%

Information Technology and Services

18%

Marketing and Advertising

16%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

8.7

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.5

9.1