Introducing G2.ai, the future of software buying.Try now

Best Enterprise IT Management Software

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Enterprise IT Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Enterprise IT Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Enterprise IT Management category.

In addition to qualifying for inclusion in the Enterprise IT Management Software category, to qualify for inclusion in the Enterprise Business Enterprise IT Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Enterprise
  • Rating
  • Language
  • Pricing
1 filter applied
Clear All
  • Enterprise
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

27 Listings in Enterprise IT Management Software Available

  • Sort By:
    G2 Score
ManageEngine Endpoint Central
(977)4.4 out of 5
4th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    323
    Patch Management
    260
    Features
    209
    Software Deployment
    177
    Remote Access
    164
    Cons
    Missing Features
    97
    Feature Issues
    84
    Complexity
    66
    Patching Issues
    61
    Learning Curve
    56
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    Service Management
    Average: 8.6
    8.1
    ITIL Policy Compliance
    Average: 8.3
    7.2
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,682 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    513 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
323
Patch Management
260
Features
209
Software Deployment
177
Remote Access
164
Cons
Missing Features
97
Feature Issues
84
Complexity
66
Patching Issues
61
Learning Curve
56
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.2
Service Management
Average: 8.6
8.1
ITIL Policy Compliance
Average: 8.3
7.2
Disaster Recovery
Average: 7.7
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,682 Twitter followers
LinkedIn® Page
www.linkedin.com
513 employees on LinkedIn®
Read ManageEngine Endpoint Central Reviews
ServiceNow IT Operations Management
(123)4.5 out of 5
12th Easiest To Use in Enterprise IT Management software
View top Consulting Services for ServiceNow IT Operations Management
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 67% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ServiceNow IT Operations Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Monitoring
    25
    Visibility
    25
    Automation
    20
    Asset Management
    12
    Cons
    Learning Difficulty
    24
    Complexity
    16
    Steep Learning Curve
    14
    Learning Curve
    13
    Setup Complexity
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ServiceNow IT Operations Management features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Service Management
    Average: 8.6
    8.7
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ServiceNow
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    51,699 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32,224 employees on LinkedIn®
Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 67% Enterprise
  • 20% Mid-Market
ServiceNow IT Operations Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Monitoring
25
Visibility
25
Automation
20
Asset Management
12
Cons
Learning Difficulty
24
Complexity
16
Steep Learning Curve
14
Learning Curve
13
Setup Complexity
10
ServiceNow IT Operations Management features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.7
Service Management
Average: 8.6
8.7
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.7
Seller Details
Seller
ServiceNow
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
51,699 Twitter followers
LinkedIn® Page
www.linkedin.com
32,224 employees on LinkedIn®
Read ServiceNow IT Operations Management Reviews

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
See Exclusive Offers
NinjaOne
(2,413)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Enterprise IT Management software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 48% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a software used for Windows and 3rd party patch management, remote access, automations, reporting and software deployment all under one pane of glass.
    • Reviewers frequently mention the constant development of new features, the responsiveness of the tech support, and the ease of use of the software.
    • Users reported occasional lag with the remote access button, lack of chat feature outside a remote session, and a desire for more granular options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,356
    Features
    908
    Automation
    893
    Customer Support
    794
    Remote Access
    788
    Cons
    Missing Features
    734
    Feature Issues
    330
    Improvement Needed
    322
    Limited Features
    298
    Needs Improvement
    289
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Service Management
    Average: 8.6
    8.1
    ITIL Policy Compliance
    Average: 8.3
    7.5
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,596 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 48% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a software used for Windows and 3rd party patch management, remote access, automations, reporting and software deployment all under one pane of glass.
  • Reviewers frequently mention the constant development of new features, the responsiveness of the tech support, and the ease of use of the software.
  • Users reported occasional lag with the remote access button, lack of chat feature outside a remote session, and a desire for more granular options.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,356
Features
908
Automation
893
Customer Support
794
Remote Access
788
Cons
Missing Features
734
Feature Issues
330
Improvement Needed
322
Limited Features
298
Needs Improvement
289
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
8.7
Service Management
Average: 8.6
8.1
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.7
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,266 Twitter followers
LinkedIn® Page
www.linkedin.com
1,596 employees on LinkedIn®
IBM Apptio
(114)4.4 out of 5
Optimized for quick response
17th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Apptio is a modern, streamlined suite of solutions that provides organizations with the essential tools they need to manage IT spend effectively. It delivers a unified solution that bridges the ga

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 71% Enterprise
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Apptio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Useful
    20
    Reporting
    11
    Customization
    10
    Cost Efficiency
    8
    Cons
    Poor Reporting
    9
    Missing Features
    8
    Limited Customization
    5
    Learning Difficulty
    4
    Poor Integration
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Apptio features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Service Management
    Average: 8.6
    7.5
    ITIL Policy Compliance
    Average: 8.3
    7.5
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apptio, an IBM Company
    Company Website
    Year Founded
    1996
    HQ Location
    Bellevue, WA
    Twitter
    @Apptio
    9,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,352 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Apptio is a modern, streamlined suite of solutions that provides organizations with the essential tools they need to manage IT spend effectively. It delivers a unified solution that bridges the ga

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 71% Enterprise
  • 16% Mid-Market
IBM Apptio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Useful
20
Reporting
11
Customization
10
Cost Efficiency
8
Cons
Poor Reporting
9
Missing Features
8
Limited Customization
5
Learning Difficulty
4
Poor Integration
4
IBM Apptio features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.1
Service Management
Average: 8.6
7.5
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.7
Seller Details
Seller
Apptio, an IBM Company
Company Website
Year Founded
1996
HQ Location
Bellevue, WA
Twitter
@Apptio
9,862 Twitter followers
LinkedIn® Page
www.linkedin.com
1,352 employees on LinkedIn®
Red Hat Ansible Automation Platform
(371)4.6 out of 5
20th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:$5,000 per year
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    125
    Ease of Use
    125
    Automation Efficiency
    98
    Ansible Playbooks
    63
    Task Automation
    60
    Cons
    Learning Curve
    36
    Complexity
    35
    Learning Difficulty
    35
    Missing Features
    33
    Complex Setup
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Service Management
    Average: 8.6
    6.3
    ITIL Policy Compliance
    Average: 8.3
    6.8
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Red Hat
    Company Website
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    295,569 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,736 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Enterprise
  • 35% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
125
Ease of Use
125
Automation Efficiency
98
Ansible Playbooks
63
Task Automation
60
Cons
Learning Curve
36
Complexity
35
Learning Difficulty
35
Missing Features
33
Complex Setup
28
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.6
Service Management
Average: 8.6
6.3
ITIL Policy Compliance
Average: 8.3
6.8
Disaster Recovery
Average: 7.7
Seller Details
Seller
Red Hat
Company Website
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
295,569 Twitter followers
LinkedIn® Page
www.linkedin.com
19,736 employees on LinkedIn®
TeamViewer
(3,517)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access and support software that allows users to connect to and manage devices remotely.
    • Reviewers like TeamViewer's ease of use, fast and reliable connectivity, and its ability to work well even in poor network conditions, making remote support straightforward and dependable.
    • Reviewers noted that TeamViewer can be slow if the internet connection is unstable, it requires a steady network and a lot of bandwidth, and its commercial or business use can be quite expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    387
    Remote Access
    281
    Remote Control
    232
    Remote Work
    214
    Easy Access
    194
    Cons
    Connection Issues
    126
    Connectivity Issues
    118
    Slow Performance
    99
    Remote Access Issues
    91
    Expensive
    82
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.8
    Service Management
    Average: 8.6
    9.4
    ITIL Policy Compliance
    Average: 8.3
    9.6
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,373 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,660 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access and support software that allows users to connect to and manage devices remotely.
  • Reviewers like TeamViewer's ease of use, fast and reliable connectivity, and its ability to work well even in poor network conditions, making remote support straightforward and dependable.
  • Reviewers noted that TeamViewer can be slow if the internet connection is unstable, it requires a steady network and a lot of bandwidth, and its commercial or business use can be quite expensive.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
387
Remote Access
281
Remote Control
232
Remote Work
214
Easy Access
194
Cons
Connection Issues
126
Connectivity Issues
118
Slow Performance
99
Remote Access Issues
91
Expensive
82
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.8
Service Management
Average: 8.6
9.4
ITIL Policy Compliance
Average: 8.3
9.6
Disaster Recovery
Average: 7.7
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,373 Twitter followers
LinkedIn® Page
www.linkedin.com
2,660 employees on LinkedIn®
SolarWinds Observability
(791)4.3 out of 5
Optimized for quick response
16th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

    Users
    • Network Engineer
    • System Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Monitoring
    49
    Monitoring Performance
    48
    Monitoring Capabilities
    45
    Easy Monitoring
    31
    Cons
    Expensive
    28
    Integration Issues
    16
    Complex Setup
    13
    Configuration Difficulty
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SolarWinds Observability features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Service Management
    Average: 8.6
    6.1
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SolarWinds Worldwide LLC
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,835 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,797 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

Users
  • Network Engineer
  • System Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Monitoring
49
Monitoring Performance
48
Monitoring Capabilities
45
Easy Monitoring
31
Cons
Expensive
28
Integration Issues
16
Complex Setup
13
Configuration Difficulty
13
Learning Curve
12
SolarWinds Observability features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
8.9
Service Management
Average: 8.6
6.1
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.7
Seller Details
Seller
SolarWinds Worldwide LLC
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,835 Twitter followers
LinkedIn® Page
www.linkedin.com
2,797 employees on LinkedIn®
Freshservice
(1,290)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Freshservice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Automation
    42
    Features
    35
    Ticketing System
    29
    Customer Support
    28
    Cons
    Missing Features
    31
    Limited Features
    24
    Limited Customization
    15
    Limited Functionality
    15
    Learning Curve
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Freshservice features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Service Management
    Average: 8.6
    8.7
    ITIL Policy Compliance
    Average: 8.3
    7.5
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Company Website
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,887 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,656 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Freshservice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Automation
42
Features
35
Ticketing System
29
Customer Support
28
Cons
Missing Features
31
Limited Features
24
Limited Customization
15
Limited Functionality
15
Learning Curve
14
Freshservice features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.9
Service Management
Average: 8.6
8.7
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.7
Seller Details
Seller
Freshworks
Company Website
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,887 Twitter followers
LinkedIn® Page
www.linkedin.com
8,656 employees on LinkedIn®
Amazon EC2 Systems Manager
(134)4.4 out of 5
34th Easiest To Use in Enterprise IT Management software
View top Consulting Services for Amazon EC2 Systems Manager
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating sy

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 57% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amazon EC2 Systems Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    2
    Patching
    2
    Patch Management
    2
    Ease of Use
    1
    Easy Integrations
    1
    Cons
    Learning Curve
    1
    Learning Difficulty
    1
    Missing Features
    1
    Poor Navigation
    1
    UX Improvement
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon EC2 Systems Manager features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Service Management
    Average: 8.6
    8.4
    ITIL Policy Compliance
    Average: 8.3
    8.0
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,229,411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146,764 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating sy

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 57% Enterprise
  • 31% Mid-Market
Amazon EC2 Systems Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
2
Patching
2
Patch Management
2
Ease of Use
1
Easy Integrations
1
Cons
Learning Curve
1
Learning Difficulty
1
Missing Features
1
Poor Navigation
1
UX Improvement
1
Amazon EC2 Systems Manager features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.7
Service Management
Average: 8.6
8.4
ITIL Policy Compliance
Average: 8.3
8.0
Disaster Recovery
Average: 7.7
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,229,411 Twitter followers
LinkedIn® Page
www.linkedin.com
146,764 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Read Amazon EC2 Systems Manager Reviews
Azure Secure and Well-Managed Cloud
(100)3.9 out of 5
38th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gain visibility and control across your hybrid cloud with simplified operations management and security

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 54% Enterprise
    • 24% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Azure Secure and Well-Managed Cloud features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Service Management
    Average: 8.6
    7.9
    ITIL Policy Compliance
    Average: 8.3
    7.5
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234,872 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Gain visibility and control across your hybrid cloud with simplified operations management and security

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 54% Enterprise
  • 24% Small-Business
Azure Secure and Well-Managed Cloud features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.8
8.0
Service Management
Average: 8.6
7.9
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,134 Twitter followers
LinkedIn® Page
www.linkedin.com
234,872 employees on LinkedIn®
Ownership
MSFT
Read Azure Secure and Well-Managed Cloud Reviews
Atera
(831)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Enterprise IT Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management p

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a remote management platform used for managing endpoint devices like computers, servers, and mobile phones, offering full control over both the devices and applications.
    • Reviewers frequently mention the platform's ease of use, automation capabilities, and the ability to manage everything from one console, with new features constantly being added.
    • Users mentioned issues with the platform's patching system, lack of mobile app, and limitations in third-party integration, as well as occasional bugs and slow response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    468
    Features
    305
    Automation
    245
    Remote Access
    216
    Customer Support
    214
    Cons
    Missing Features
    230
    Limited Features
    157
    Feature Issues
    120
    Improvement Needed
    95
    Expensive
    78
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Service Management
    Average: 8.6
    7.9
    ITIL Policy Compliance
    Average: 8.3
    7.1
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    358 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management p

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a remote management platform used for managing endpoint devices like computers, servers, and mobile phones, offering full control over both the devices and applications.
  • Reviewers frequently mention the platform's ease of use, automation capabilities, and the ability to manage everything from one console, with new features constantly being added.
  • Users mentioned issues with the platform's patching system, lack of mobile app, and limitations in third-party integration, as well as occasional bugs and slow response times.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
468
Features
305
Automation
245
Remote Access
216
Customer Support
214
Cons
Missing Features
230
Limited Features
157
Feature Issues
120
Improvement Needed
95
Expensive
78
Atera features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.1
Service Management
Average: 8.6
7.9
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.7
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,630 Twitter followers
LinkedIn® Page
www.linkedin.com
358 employees on LinkedIn®
Red Hat Satellite
(49)4.5 out of 5
28th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat Satellite is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and c

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Red Hat Satellite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Software Updates
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Red Hat Satellite features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Service Management
    Average: 8.6
    8.4
    ITIL Policy Compliance
    Average: 8.3
    9.0
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Red Hat
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    295,569 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,736 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat Satellite is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and c

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 41% Enterprise
Red Hat Satellite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Software Updates
1
Cons
This product has not yet received any negative sentiments.
Red Hat Satellite features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.7
Service Management
Average: 8.6
8.4
ITIL Policy Compliance
Average: 8.3
9.0
Disaster Recovery
Average: 7.7
Seller Details
Seller
Red Hat
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
295,569 Twitter followers
LinkedIn® Page
www.linkedin.com
19,736 employees on LinkedIn®
Read Red Hat Satellite Reviews
ServiceNow Strategic Portfolio Management
(140)4.2 out of 5
33rd Easiest To Use in Enterprise IT Management software
View top Consulting Services for ServiceNow Strategic Portfolio Management
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create greater value from your initiatives and enable change faster across the enterprise. Plan, prioritize, and track work aligned to business objectives.

    Users
    • ServiceNow Developer
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 58% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ServiceNow Strategic Portfolio Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Project Management
    25
    Ease of Use
    17
    Project Tracking
    13
    Integrations
    12
    Organization
    11
    Cons
    Learning Curve
    13
    Not Intuitive
    11
    Learning Difficulty
    10
    Complexity
    7
    Limited Functionality
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ServiceNow Strategic Portfolio Management features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    Service Management
    Average: 8.6
    8.3
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ServiceNow
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    51,699 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32,224 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create greater value from your initiatives and enable change faster across the enterprise. Plan, prioritize, and track work aligned to business objectives.

Users
  • ServiceNow Developer
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 58% Enterprise
  • 31% Mid-Market
ServiceNow Strategic Portfolio Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Project Management
25
Ease of Use
17
Project Tracking
13
Integrations
12
Organization
11
Cons
Learning Curve
13
Not Intuitive
11
Learning Difficulty
10
Complexity
7
Limited Functionality
6
ServiceNow Strategic Portfolio Management features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.1
Service Management
Average: 8.6
8.3
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.7
Seller Details
Seller
ServiceNow
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
51,699 Twitter followers
LinkedIn® Page
www.linkedin.com
32,224 employees on LinkedIn®
Read ServiceNow Strategic Portfolio Management Reviews
EV Reach
(401)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:$40.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EV Reach is a remote access platform that allows users to manage endpoints remotely, deploy software, and monitor devices.
    • Reviewers like the simplicity and ease of use of the interface, the quick and reliable remote sessions, the ability to pass tasks to other users, and the integration with AD for onsite and remote troubleshooting.
    • Reviewers noted issues with occasional server problems, difficulties in updating credentials, slow detection of computers after a restart, and complexities in customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EV Reach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Remote Control
    31
    Remote Access
    28
    Remote Support
    24
    Automation
    13
    Cons
    Remote Access Issues
    10
    Connection Issues
    9
    Slow Performance
    9
    Feature Limitations
    6
    Expensive
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EV Reach features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Service Management
    Average: 8.6
    7.7
    ITIL Policy Compliance
    Average: 8.3
    6.6
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EasyVista
    Company Website
    Year Founded
    1988
    HQ Location
    Noisy-le-Grand
    Twitter
    @EasyVista
    1,276 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    394 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EV Reach is a remote access platform that allows users to manage endpoints remotely, deploy software, and monitor devices.
  • Reviewers like the simplicity and ease of use of the interface, the quick and reliable remote sessions, the ability to pass tasks to other users, and the integration with AD for onsite and remote troubleshooting.
  • Reviewers noted issues with occasional server problems, difficulties in updating credentials, slow detection of computers after a restart, and complexities in customization options.
EV Reach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Remote Control
31
Remote Access
28
Remote Support
24
Automation
13
Cons
Remote Access Issues
10
Connection Issues
9
Slow Performance
9
Feature Limitations
6
Expensive
5
EV Reach features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.3
Service Management
Average: 8.6
7.7
ITIL Policy Compliance
Average: 8.3
6.6
Disaster Recovery
Average: 7.7
Seller Details
Seller
EasyVista
Company Website
Year Founded
1988
HQ Location
Noisy-le-Grand
Twitter
@EasyVista
1,276 Twitter followers
LinkedIn® Page
www.linkedin.com
394 employees on LinkedIn®
AWS Management Console
(50)4.5 out of 5
36th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Access and manage Amazon Web Services through a simple and intuitive web-based user interface.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AWS Management Console Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Ease of Use
    1
    Cons
    Expensive
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AWS Management Console features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Service Management
    Average: 8.6
    8.9
    ITIL Policy Compliance
    Average: 8.3
    8.6
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,229,411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146,764 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Access and manage Amazon Web Services through a simple and intuitive web-based user interface.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 28% Mid-Market
AWS Management Console Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Ease of Use
1
Cons
Expensive
1
Update Issues
1
AWS Management Console features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.4
Service Management
Average: 8.6
8.9
ITIL Policy Compliance
Average: 8.3
8.6
Disaster Recovery
Average: 7.7
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,229,411 Twitter followers
LinkedIn® Page
www.linkedin.com
146,764 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Read AWS Management Console Reviews
Nerdio Manager
(174)4.7 out of 5
11th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nerdio Manager empowers IT professionals to easily deploy, manage, and cost-optimize native Microsoft Cloud technologies. Nerdio Manager runs in users’ own tenant without compromising security and com

    Users
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 47% Small-Business
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nerdio Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    118
    Customer Support
    48
    Automation Efficiency
    35
    Features
    32
    Easy Setup
    30
    Cons
    Expensive
    25
    Missing Features
    17
    Pricing Issues
    15
    Poor Customer Support
    13
    Learning Curve
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nerdio Manager features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Service Management
    Average: 8.6
    7.0
    ITIL Policy Compliance
    Average: 8.3
    7.8
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nerdio
    Company Website
    Year Founded
    2016
    HQ Location
    Chicago, IL
    Twitter
    @GetNerdio
    2,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    337 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nerdio Manager empowers IT professionals to easily deploy, manage, and cost-optimize native Microsoft Cloud technologies. Nerdio Manager runs in users’ own tenant without compromising security and com

Users
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 47% Small-Business
  • 28% Enterprise
Nerdio Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
118
Customer Support
48
Automation Efficiency
35
Features
32
Easy Setup
30
Cons
Expensive
25
Missing Features
17
Pricing Issues
15
Poor Customer Support
13
Learning Curve
11
Nerdio Manager features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
8.4
Service Management
Average: 8.6
7.0
ITIL Policy Compliance
Average: 8.3
7.8
Disaster Recovery
Average: 7.7
Seller Details
Seller
Nerdio
Company Website
Year Founded
2016
HQ Location
Chicago, IL
Twitter
@GetNerdio
2,092 Twitter followers
LinkedIn® Page
www.linkedin.com
337 employees on LinkedIn®
Get a quote
Microsoft System Center
(585)4.1 out of 5
29th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisionin

    Users
    • IT Manager
    • Network Engineer
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft System Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Centralized Management
    2
    Customization
    2
    All-in-One Solution
    1
    Automation
    1
    Cons
    Expensive
    4
    Missing Features
    3
    Pricing Issues
    3
    Complexity
    2
    Inaccurate Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft System Center features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Service Management
    Average: 8.6
    9.2
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234,872 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisionin

Users
  • IT Manager
  • Network Engineer
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Enterprise
  • 33% Mid-Market
Microsoft System Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Centralized Management
2
Customization
2
All-in-One Solution
1
Automation
1
Cons
Expensive
4
Missing Features
3
Pricing Issues
3
Complexity
2
Inaccurate Information
2
Microsoft System Center features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
9.3
Service Management
Average: 8.6
9.2
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,134 Twitter followers
LinkedIn® Page
www.linkedin.com
234,872 employees on LinkedIn®
Ownership
MSFT
Read Microsoft System Center Reviews
Oracle IT Service Management Suite
(37)4.1 out of 5
35th Easiest To Use in Enterprise IT Management software
View top Consulting Services for Oracle IT Service Management Suite
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enter

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 65% Enterprise
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oracle IT Service Management Suite features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Service Management
    Average: 8.6
    8.3
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    822,470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199,501 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enter

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 65% Enterprise
  • 22% Mid-Market
Oracle IT Service Management Suite features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.3
Service Management
Average: 8.6
8.3
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.7
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
822,470 Twitter followers
LinkedIn® Page
www.linkedin.com
199,501 employees on LinkedIn®
Ownership
NYSE:ORCL
Read Oracle IT Service Management Suite Reviews
Ivanti Endpoint Manager
(137)4.2 out of 5
30th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ivanti Endpoint Manager integrates the management of all end user platforms and mobile devices in a unified endpoint management experience. It provides core IT management services that are highly leve

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 63% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ivanti Endpoint Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Easy Deployment
    1
    Integrations
    1
    Remote Access
    1
    Remote Control
    1
    Cons
    Expensive
    1
    Pricing Issues
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ivanti Endpoint Manager features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    Service Management
    Average: 8.6
    8.3
    ITIL Policy Compliance
    Average: 8.3
    7.2
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ivanti
    Year Founded
    1985
    HQ Location
    South Jordan, UT
    Twitter
    @GoIvanti
    6,766 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,953 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ivanti Endpoint Manager integrates the management of all end user platforms and mobile devices in a unified endpoint management experience. It provides core IT management services that are highly leve

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 63% Enterprise
  • 36% Mid-Market
Ivanti Endpoint Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Easy Deployment
1
Integrations
1
Remote Access
1
Remote Control
1
Cons
Expensive
1
Pricing Issues
1
Slow Performance
1
Ivanti Endpoint Manager features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
8.2
Service Management
Average: 8.6
8.3
ITIL Policy Compliance
Average: 8.3
7.2
Disaster Recovery
Average: 7.7
Seller Details
Seller
Ivanti
Year Founded
1985
HQ Location
South Jordan, UT
Twitter
@GoIvanti
6,766 Twitter followers
LinkedIn® Page
www.linkedin.com
2,953 employees on LinkedIn®
Read Ivanti Endpoint Manager Reviews
SymphonyAI IT Service Management
(68)4.6 out of 5
31st Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

    Users
    No information available
    Industries
    • Information Technology and Services
    • Automotive
    Market Segment
    • 68% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SymphonyAI IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    User Interface
    5
    Asset Management
    4
    Automation
    4
    Configuration Ease
    4
    Cons
    Complex Setup
    4
    Limited Functionality
    4
    Missing Features
    4
    Slow Performance
    4
    Complex Configuration
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Service Management
    Average: 8.6
    8.8
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SymphonyAI IT Service Management
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @SymphonySummit
    482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,060 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

Users
No information available
Industries
  • Information Technology and Services
  • Automotive
Market Segment
  • 68% Enterprise
  • 32% Mid-Market
SymphonyAI IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
User Interface
5
Asset Management
4
Automation
4
Configuration Ease
4
Cons
Complex Setup
4
Limited Functionality
4
Missing Features
4
Slow Performance
4
Complex Configuration
3
SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.7
Service Management
Average: 8.6
8.8
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.7
Seller Details
Seller
SymphonyAI IT Service Management
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@SymphonySummit
482 Twitter followers
LinkedIn® Page
www.linkedin.com
2,060 employees on LinkedIn®
Read SymphonyAI IT Service Management Reviews
N-able N-central
(515)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • Director
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    198
    Automation
    119
    Features
    114
    Remote Access
    91
    Customer Support
    84
    Cons
    Missing Features
    96
    Feature Issues
    71
    Needs Improvement
    57
    Limited Features
    52
    Learning Curve
    48
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able N-central features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Service Management
    Average: 8.6
    7.6
    ITIL Policy Compliance
    Average: 8.3
    7.1
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,069 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • Director
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
198
Automation
119
Features
114
Remote Access
91
Customer Support
84
Cons
Missing Features
96
Feature Issues
71
Needs Improvement
57
Limited Features
52
Learning Curve
48
N-able N-central features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.0
Service Management
Average: 8.6
7.6
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.7
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,227 Twitter followers
LinkedIn® Page
www.linkedin.com
2,069 employees on LinkedIn®
Ownership
NYSE: NABL
BackBox
(129)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, an

    Users
    • Senior Network Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BackBox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Backup
    36
    Automation
    35
    Time-saving
    25
    Backup Management
    24
    Cons
    Complex Setup
    13
    Backup Issues
    12
    Limited Features
    11
    Poor Interface Design
    11
    Slow Performance
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BackBox features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Service Management
    Average: 8.6
    8.8
    ITIL Policy Compliance
    Average: 8.3
    9.1
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BackBox
    Company Website
    Year Founded
    2009
    HQ Location
    Global, OO
    Twitter
    @Back_Box
    291 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, an

Users
  • Senior Network Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Enterprise
  • 28% Mid-Market
BackBox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Backup
36
Automation
35
Time-saving
25
Backup Management
24
Cons
Complex Setup
13
Backup Issues
12
Limited Features
11
Poor Interface Design
11
Slow Performance
11
BackBox features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
9.3
Service Management
Average: 8.6
8.8
ITIL Policy Compliance
Average: 8.3
9.1
Disaster Recovery
Average: 7.7
Seller Details
Seller
BackBox
Company Website
Year Founded
2009
HQ Location
Global, OO
Twitter
@Back_Box
291 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Get a quote
Kaseya VSA
(322)4.1 out of 5
Optimized for quick response
8th Easiest To Use in Enterprise IT Management software
View top Consulting Services for Kaseya VSA
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint and server patches, remote connections, and automation tasks.
    • Reviewers frequently mention the product's ease of use, its ability to automate tasks with workflows and scripts, and the beneficial integration with other software applications.
    • Users experienced issues with slow loading times on individual computers, occasional website downtime, and difficulties with updating from previous software versions and device registration on Mac.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kaseya VSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Automation
    23
    Features
    22
    Remote Access
    17
    User Interface
    14
    Cons
    Missing Features
    20
    Feature Issues
    17
    Improvement Needed
    16
    Learning Curve
    10
    Connectivity Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kaseya VSA features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Service Management
    Average: 8.6
    7.8
    ITIL Policy Compliance
    Average: 8.3
    6.6
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,556 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,275 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint and server patches, remote connections, and automation tasks.
  • Reviewers frequently mention the product's ease of use, its ability to automate tasks with workflows and scripts, and the beneficial integration with other software applications.
  • Users experienced issues with slow loading times on individual computers, occasional website downtime, and difficulties with updating from previous software versions and device registration on Mac.
Kaseya VSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Automation
23
Features
22
Remote Access
17
User Interface
14
Cons
Missing Features
20
Feature Issues
17
Improvement Needed
16
Learning Curve
10
Connectivity Issues
9
Kaseya VSA features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.8
8.0
Service Management
Average: 8.6
7.8
ITIL Policy Compliance
Average: 8.3
6.6
Disaster Recovery
Average: 7.7
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,556 Twitter followers
LinkedIn® Page
www.linkedin.com
5,275 employees on LinkedIn®
IBM Turbonomic
(260)4.5 out of 5
Optimized for quick response
32nd Easiest To Use in Enterprise IT Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by customers to assure application performance while eliminating inefficiencies by dynamicall

    Users
    • System Engineer
    • Systems Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IBM Turbonomic is an AI-powered application resource management platform that automates resource allocation decisions across hybrid and multi-cloud environments.
    • Reviewers like the platform's ability to provide real-time, AI-driven recommendations that optimize application performance and infrastructure cost, its seamless integration with tools like Kubernetes, VMware, Azure, and AWS, and its clear visibility into resource utilization across all layers.
    • Users reported that the user interface can feel overwhelming for new users or teams without prior AIOps experience, the initial setup and integration can be complex, especially in large, multi-cloud environments, and the pricing structure may not scale well for smaller organizations or teams with limited IT budgets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Turbonomic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cost Optimization
    17
    Performance
    15
    Cost Efficiency
    14
    Pricing
    13
    Ease of Use
    12
    Cons
    Learning Curve
    9
    Difficult Learning
    8
    Complexity
    7
    Expensive
    7
    Steep Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Turbonomic features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Service Management
    Average: 8.6
    8.3
    ITIL Policy Compliance
    Average: 8.3
    1.7
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    710,022 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by customers to assure application performance while eliminating inefficiencies by dynamicall

Users
  • System Engineer
  • Systems Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IBM Turbonomic is an AI-powered application resource management platform that automates resource allocation decisions across hybrid and multi-cloud environments.
  • Reviewers like the platform's ability to provide real-time, AI-driven recommendations that optimize application performance and infrastructure cost, its seamless integration with tools like Kubernetes, VMware, Azure, and AWS, and its clear visibility into resource utilization across all layers.
  • Users reported that the user interface can feel overwhelming for new users or teams without prior AIOps experience, the initial setup and integration can be complex, especially in large, multi-cloud environments, and the pricing structure may not scale well for smaller organizations or teams with limited IT budgets.
IBM Turbonomic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cost Optimization
17
Performance
15
Cost Efficiency
14
Pricing
13
Ease of Use
12
Cons
Learning Curve
9
Difficult Learning
8
Complexity
7
Expensive
7
Steep Learning Curve
6
IBM Turbonomic features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.6
Service Management
Average: 8.6
8.3
ITIL Policy Compliance
Average: 8.3
1.7
Disaster Recovery
Average: 7.7
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,022 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®
Nicus
(12)4.9 out of 5
21st Easiest To Use in Enterprise IT Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nicus Software offers a powerful suite of ITFM/TBM applications designed to achieve true IT cost transparency and encourage informed decision making including: Planning, Cost Modeling, Bill of IT, App

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nicus features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nicus Software
    Year Founded
    1992
    HQ Location
    Roanoke, Virginia
    Twitter
    @NicusSoftware
    413 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nicus Software offers a powerful suite of ITFM/TBM applications designed to achieve true IT cost transparency and encourage informed decision making including: Planning, Cost Modeling, Bill of IT, App

Users
No information available
Industries
  • Insurance
Market Segment
  • 100% Enterprise
Nicus features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Nicus Software
Year Founded
1992
HQ Location
Roanoke, Virginia
Twitter
@NicusSoftware
413 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Read Nicus Reviews
AWS Service Catalog
(29)4.2 out of 5
37th Easiest To Use in Enterprise IT Management software
View top Consulting Services for AWS Service Catalog
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, s

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AWS Service Catalog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Control
    1
    Customization
    1
    Ease of Use
    1
    Self-Service Provisioning
    1
    Cons
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AWS Service Catalog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Service Management
    Average: 8.6
    6.7
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,229,411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146,764 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, s

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 24% Mid-Market
AWS Service Catalog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Control
1
Customization
1
Ease of Use
1
Self-Service Provisioning
1
Cons
Pricing Issues
1
AWS Service Catalog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.8
Service Management
Average: 8.6
6.7
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.7
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,229,411 Twitter followers
LinkedIn® Page
www.linkedin.com
146,764 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Read AWS Service Catalog Reviews
Xurrent
(81)4.6 out of 5
Optimized for quick response
14th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Xurrent is service management for the modern enterprise. Purpose-built for today’s IT leaders and service providers, Xurrent’s AI-forward platform is easy to deploy with a low TCO that enables you to

    Users
    No information available
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 49% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Xurrent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Implementation Ease
    6
    Integrations
    6
    Easy Integrations
    5
    Efficiency
    5
    Cons
    Limited Features
    4
    Learning Curve
    3
    Outdated Interface
    3
    Poor Design
    3
    Poor Documentation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Xurrent features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.5
    Service Management
    Average: 8.6
    8.8
    ITIL Policy Compliance
    Average: 8.3
    8.8
    Disaster Recovery
    Average: 7.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Xurrent
    Company Website
    Year Founded
    2010
    HQ Location
    Santa Barbara, US
    Twitter
    @4me
    261 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Xurrent is service management for the modern enterprise. Purpose-built for today’s IT leaders and service providers, Xurrent’s AI-forward platform is easy to deploy with a low TCO that enables you to

Users
No information available
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 49% Enterprise
  • 30% Mid-Market
Xurrent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Implementation Ease
6
Integrations
6
Easy Integrations
5
Efficiency
5
Cons
Limited Features
4
Learning Curve
3
Outdated Interface
3
Poor Design
3
Poor Documentation
3
Xurrent features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.5
Service Management
Average: 8.6
8.8
ITIL Policy Compliance
Average: 8.3
8.8
Disaster Recovery
Average: 7.7
Seller Details
Seller
Xurrent
Company Website
Year Founded
2010
HQ Location
Santa Barbara, US
Twitter
@4me
261 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Enterprise
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

27 Listings in Enterprise IT Management Software Available

  • Sort By:
    G2 Score