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Doxy.me Reviews & Product Details

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David J.

IT Director

Mid-Market (51-1000 emp.)

5/21/2020

"Doxy.me has help make our Telemedicine visits very effective and easy."

5/5

What do you like best about Doxy.me?

Doxy.me is simple to setup, simple to use and it just works. We've had almost no issues with it and the few we did seemed to be related to the patient's internet connection or device. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I wish they would allow us to create an Admin type user and for that user to have access to reports for each physician under our Clinic account. We need to have accurate tracking on the patient, date and also start time and end time of the Telemedicine visit broken down by each provider. So, basically I wish there was a central reporting system. Review collected by and hosted on G2.com.

Recommendations to others considering Doxy.me:

Try it and I think you will see how easy it is to setup and use. We love it. Anytime something new works and my users and patients all like it, then I am very happy. Doxy.me has worked very well for us and it is the most cost effective solution we could find that offered the features it offers. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

We needed a simple way to offer Telemedicine visits to our patients during the COVID-19 crisis and Doxy.me was the best solution we could find. It's inexpensive, very easy to setup and use and reliable. The patients have been very happy with the visits and the physicians are happy with how easy it is for them to use. It solves our needs perfectly. Review collected by and hosted on G2.com.

Doxy.me Product Details

Claimed

The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already using doxy.me to provide virtual care online, at any distance.

Seller

Doxy.me

Discussions

Doxy.me Community

Languages Supported

English

Product Description

Doxy.me is a cloud-based electronic medical records (EMR) and telemedicine solution designed for practices of all sizes. The solution is HIPAA-compliant, and Android and iOS apps are available for mobile devices.

Overview by

Saara Khalil

Doxy.me Media

Doxy.me Demo - Doxy.me Virtual Waiting Room

Screenshot of the doxy.me virtual waiting room from the doctor's point of view.

Screenshot of a doxy.me telehealth meeting on a laptop.

Doxy.me Demo - Doxy.me Laptop Patient View

What a patient sees in a virtual care meeting on doxy.me

What a patient sees on their smartphone in a doxy.me virtual care session.

G2 reviews are authentic and verified.

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Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/10/2025

"Easy to use"

4/5

What do you like best about Doxy.me?

Doxy is secure and easy to use. I like that when you're sharing your screen, there is a button to jump back to Doxy. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I wish the chat was active during screen sharing Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

5/16/2025

"Easy HIPAA Telehealth Platform"

5/5

What do you like best about Doxy.me?

You are able to create a url for clients to access every time. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

There are sometimes technical glitches during videos. You are able to troubleshoot and refresh. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/11/2024

"Use Doxy.me to enable telehealth visit - super easy to use"

5/5

What do you like best about Doxy.me?

Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Pricing is a little high for the advanced feature, but competitive. Would be night to have differenct pricing tiers with some of the advanced features available at lower price point. Don't need all the bells and wistles but waiting room would be nice option for lower price point. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

5/17/2024

"Ease of use"

5/5

What do you like best about Doxy.me?

Doxy.me allows me to easily show new users how to set up online meetings with various patients and centers. I also like that it's online and I don't have to set up and maintain software. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I can't think of anything. We're very happy with it here. Review collected by and hosted on G2.com.

Lisa C.

Small-Business (50 or fewer emp.)

10/16/2023

"Amazing and Safe Platform"

5/5

What do you like best about Doxy.me?

I love how easy Doxy is to use and the new updates that have been made with therapy tools are cool! The white board is super hepful and easy to use during therapy sessions!

Doxy can be more stable client side if they have internet issues now which is awesome! The chat feature is very helpful if there are audio issues.

Now being able to share sound in sessions too makes doing play therapy even better! Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Sometimes getting support has been a challenge, but improving all the time. Review collected by and hosted on G2.com.

Maria S.

Technician

Small-Business (50 or fewer emp.)

1/14/2024

"Pretty user-friendly & enjoyable"

5/5

What do you like best about Doxy.me?

I think it's most helpful that it's up-to-date with its security & its user features. It updates appointments in real time & leaves important notifications whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

As long as the connection's okay on both ends, the site/app will work very effeciently & will be user-friendly. Otherwise, there are lags. Review collected by and hosted on G2.com.

Tritia F.

Small-Business (50 or fewer emp.)

1/16/2024

"Awesome Platform!"

5/5

What do you like best about Doxy.me?

Love this platform! Awesome, easy to use features AND they support veteran owned business!! Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

The forms provided are a bit wonky and is weird for the client/patient Review collected by and hosted on G2.com.

Dr. Kathleen N.

Psychologist

Small-Business (50 or fewer emp.)

5/23/2023

"User friendly, HIPAA-compliant"

4/5

What do you like best about Doxy.me?

It is very user-friendly, easy to navigate, HIPAA-compliant, and free to use. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

It would be nice if they offered a split screen, as I use it for therapy and it would enhance the session. Review collected by and hosted on G2.com.

Vincent P.

Licensed Professional Counselor

Small-Business (50 or fewer emp.)

10/5/2022

"Doxy.me is the best telehealth software that I've used since 2020."

5/5

What do you like best about Doxy.me?

Doxy.me is super easy to use - for both the clinician and the client/patient. I like that there is a simple URL for both my clients and me to remember and that there is a waiting room that clients can wait in while I finish up with another. Also, I like the new updates with the whiteboard to illustrate concepts I'm using in my psychotherapy sessions. It harkens to the share-screen function, which allows me to conduct sessions just as if I was in-person. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

There are very few things that I dislike about Doxy.me. One is that there are sometimes issues with clients joining a call with video and audio synced up, but there is a fairly easy fix for that in-session. Another issue is that it seems that Doxy.me works better on laptops/computers and is more iffy on phones/tablets for clients. Review collected by and hosted on G2.com.

Response from Dana Fioravanti of Doxy.me

edit

Hi Vincent, Thank you for sharing your five-star review with the G2 community! We are pleased to know how happy you are with our product and that you are finding the whiteboard function useful for your sessions. As you mentioned, our support team is dedicated to ensuring the success of our providers. We take all feedback seriously and into consideration when developing new features and optimizing doxy.me on all devices. Feedback from our users like yourself is essential to us. Thank you again for your review and for being a valued customer of doxy.me!

Taylor C.

Certified Behavioral Health Case Manager

Small-Business (50 or fewer emp.)

8/3/2022

"Easiest Tele-health option to use"

5/5

What do you like best about Doxy.me?

I love that the client does not need to download an app or anything or even create a login to use this telehealth option. All you need to do is send them the link; once they click the link, they type in their name, and it takes them straight to the meeting. It is HIPAA compliant, and no one else can join the meeting. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Sometimes it would be helpful to allow a third person into the meeting. Doxy.me does not allow more than two people. But I understand why they do not allow more people, and it is a small complaint for such a great resrouce. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

I am a social worker, so I use Doxy.me for telehealth meetings with my clients. It is excellent because many clients can do it from their phones, as most don't have a computer. And they do not need to download anything to use it. They need to click on my link, which takes them straight to the meeting. Review collected by and hosted on G2.com.

Response from Dana Fioravanti of Doxy.me

edit

Hi Taylor, thank you for sharing your five-star review with us and the G2 community! Your feedback is exactly how we want the doxy.me experience to be for both the provider and their clients: simple to use and secure. In case you were not aware, we do offer a feature for group calling so you may add a third person (or more) into your meeting. This feature comes when you upgrade from the free version to Pro - in addition to many other features. If this is of interest to you, you can reach our support team by emailing support@doxy.me or visiting our site. Thank you again for your review and for being a valued customer of doxy.me!

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